Cannot set up imap on iPad/iPhone but works on iMac

Help. I am at a complete loss. I have a virtual private server with go daddy and host several email accounts on there. I access the accounts on my iMac, iPhone5 & iPad (4th generation) fine when using pop, but having huge issues with imap.
I can access emails using imap on my imac & pc, yet my ipad and iphone simply will not work. I have sat through an hour long web chat with godaddy who have confirmed everything is set up correctly on the server, all dns records are correct, yet I am still unable to add an imap account to the devices.
When I add all the details I keep getting the message "cannot connect to server".
I do not have ssl so smtp port is 25 and incoming is 143. I don't know where to turn.
Any ideas anyone?

Maybe the setup assistants will help:
iPhone Email Setup
iPad Setting up Mail

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Thanks Ken

Hello there, Tooner1.
The following Knowledge Base article offers up some great information for troubleshooting Gmail on your iOS device:
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http://support.apple.com/kb/ts3058
Additionally the steps in this article have proven valuable for others as well:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.Try to use an alternate Internet connection if available:
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If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
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Restart your iOS device.
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http://support.apple.com/kb/HT5818
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http://support.apple.com/kb/ht1212
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http://tinyurl.com/7ndy8tb
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http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
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http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
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~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
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~~~~~~~~~~~~~
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 Cheers, Tom

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
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http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
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http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
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http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
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http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
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I recommend that you
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Cannot set up imap on iPad/iPhone but works on iMac

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