Cannot set up new email account

I have recently started with a new provider. I set up my new email account, however I was not able to send email. After about an hour of remote support I still had not resolved the problem and was told it was an Apple problem. I have tried deleting the account ans starting over several times. I am now unable to send or receive. I keep getting the message "Mail can' connect to the account " ". It asks for a pass word but this does not resolve the issue. I am not sure what I have done wrong.

So it turns out that when the tech guy from the ISP was trying to figure it out he had changed my password. He had told me that it was an Apple problem. I was able to get it resolved today. Thanks for replying

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Cannot add a new email account, and hence icloud account. When i go into Settings - Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud Settings ghosted (unclickable). Cannot change in itunes also.

Cannot add a new email account, and hence i have no way of creating an iCloud account (very frustrating). I had the same problem with iOS 4.3 but i had no email account to create as i set both up when i bought the iPhone 4. After adding a company email and a gmail account (both wok perfectly) i noticed that the option to create more email accounts had been ghosted (unclickable). This didn't worry me at the time. However, iCloud needs me to create one in here so i can access the cloud which i desperately want the ability to do. When i go into Settings -> Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud in the iPhone Settings ghosted (unclickable). I have same problem in itunes on Mac OSX. Surely restoring isn't the solution as i restored my iphone when changing from iOS 4.3 -> 5. Please help?

Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps.

How to set a new email account for iCloud?

How set a new email account for iCloud?

There are two separate things you can do.
You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account, and if it has @mac.com or @me.com versions these cannot be reinstated once deleted.
More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a
Or if you want a completely separate account you will have to create a new iCloud account and sign into it in System Preferences>Mail, Contacts and Calendars. Note that any one device can create only three iCloud accounts.

HT1349 I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??

I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??

The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.

Setting up new email accounts and SSL defaulting to be ON

SSL is defaulted as ON when you set up a new email account on iPad but many ISPs don't use SSL, and when you create a new email account Verification takes FOREVER because iPad can't verify the acccount until you turn SSL OFF. But there's no way to turn it off until iPad tries to verify, with SSL ON, itself.
Finally you'll get an error message that the server doesn't use SSL (DUH) and you get a popup that asks if you want to turn SSL off.
You click YES and the verification got thru instantly which is what should have happened in the first place.
The SSL ON/OFF switch should be on the first of the set up pages so you can turn it off and not have to wait endlessly for iPad to figure out the server doesn't use SSL.
If you have a number of email accounts to set up on your iPad, I have 5, this was burdensome and should be addressed in an iOS update IMHO.

Choose Hotmail for Hotmail and Other for the other one.
The phone will try to determine the server addresses automatically. If it can't you'll be asked for them. If you don't know them you'll have to contact the email provider and ask.

Setting up new Email Account

I'm attempting to set up my e-mail account. We have a cable modem which is connected to my wife's computer (it's a Dell) and I use a router to connect to the internet, but can't set up a email account. Any suggestions?

Your cable provider should have provided you with an email account and setup information. You should use that information to set up Mail for your email account. Start Mail, open the Mail Preferences, click on Accounts, click on Add Account, then add the information from your cable provider into the appropriate fields.
John.

Got a new iPhone 5 and cannot set up att email account on it. How to fix?

Hello! I had to get a new iphone 5 because when I updated my other iphone 5 to ios 7, the photos were blurry and nothing would fix it. Now that I have another iphone 5, I keep getting message "Cannot get mail: The user name or password for imap.mail.yahoo.com is incorrect." I have tried numerous times to put in my user name and password, which is correct, and the same messge keeps popping up. I did not have this problem on previous phones when setting up my att email account. Suggestions? Thanks!

Yahoo mail is famous for its down time. There have been a lot of problems with them in the last couple of weeks, and I would imagine that is what the problem is, not the phone.

Cannot set up my email accounts, keep saying "username or password" is not correct, please help!!!!!!!!

I have been using THUNDERBIRD for more than 10 years, changed and installed into many desktops and laptops. But this time, after I installed in my new desktop WIN8, I cannot set up any of my IMAP accounts. They are not gmail/yahoo. They are my business emails. But the settings I have been using is the same and not changed, tried uninstall, reinstall, I'm copying the exact settings that I have on my laptop (which is working perfectly fine). It kept saying "username or password is wrong"!!! My username is the full email address which I put it correctly. The port is the same port I used on the other computers. I just don't understand why is this happening...my laptop is using WIN8 as well...
I can install and use with MAILBIRD, so the setting are all correct. But I just can't set any of my 5 accounts (same domain) up on this THUNDERBIRD this time...it's really frustrating.
Can anyone help please??? Thanks in advance!

I interesting note:
MAILBIRD uses port 993 for incoming mail but THUNDERBIRD uses port 143
When uses 143, it kept " checking capabilities...."
then I changed to port 993 (like in MAILBIRD), it said "connected to.....mail," but then "timed out"
Any idea please???? help....extremely frustrated...

Trying to set up new email account - phone keeps freezing

I am trying to add a new gmail account to my curve. Whenever I try to - I click on set up, email accounts, and my phone keeps freezing. I went to the verizon store, after 2 hours, they still could not figure it out so they gave me a new phone. I went to another store a couple weeks later with the same problem, they told me they know there is a problem, and "hopefully the programmers are fixing it". Does anyone know of what I can do to add an email account to my phone?
Thanks

Hi Scotttyd,
Welcome to the Support Forums.
Try following the second set of instructions in this article to setup email services for your BlackBerry from your computer. http://bbry.lv/qL2uKu
Hope this helps,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Cannot set up an email account

I have a Godaddy email acount and a brand new Q10. I have tried everything to get it set up and it just keeps coming up with a server problem.
To be specififc, I got all the details I needed from Godaddy. See below. I try every permutation of the different ports.
Incoming server (POP3):pop.asia.secureserver.net
110, 995 (SSL)
Outgoing server (SMTP):smtpout.asia.secureserver.net
80, 3535, 25, 465 (SSL)
The response I get is " The server couldn't be contacted. Check that you are connected to a network and that the server adress is correct, and try again"
I have also tried setting up the POP account and used the advanced settings. I get an error message saying "The server for account **************** can't be reached. The settings might be incorrect or the server could be temporarily offline. Check your settings and try again."
I've been trying to fix this for over 4 hrs.
Can anybody please help?

Are you using two-step verification with the account? If so, you'll need to set up a specific password for the device in the GoDaddy settings.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Can't receive email after setting up new email account

I set up a new yahoo email account on my iphone 3GS and it wont show email messages. It shows total number of messages and total unread but does not show messages. You can send messages but can't receive them. Has anyone experienced this problem and how did you resovle it?

OS X Mail: Troubleshooting sending and receiving email messages

Setting up new Email account on IPhone

My email address was hacked so I had to set up a new email address. Where do I get incoming and outgoing mail server info to change my account?

Ask your email provider

Cannot add a new email account

I have 3 email accounts set up in my iPhone: one Exchange and two Google accounts. Today I tried to add a Road Runner account and got to the screen to enter my user info and password. I enter that info and click save. Then the phone exits the screen and goes to the home page. I tried it 3 times and got the same error. I was never given the option to enter the server addresses. What could be causing this error?

Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps.

Set up new email account and cannot receive mails in inbox

I tried to create new IMAP Yahoo Bizmail in Mac Pro's Mail, iPhone and iPad.
Both iPhone and iPad work find and are able see my old emails in Inbox and Sent, also to receive and send emails.
However, for the Mail, I can only see my old mails in Sent and Trash. Nothing in Inbox.
I am able to send emails but there's no incoming email at all.
All account infos are correct and I used the same setting with all Mail, iPhone and iPad.
I have also tried to install my outlook account into Mail and it works fine.
Can anyone please help? Thanks.
Mac Pro Yosemite 10.10.1
Mail 8.1

Mail troubleshooting - Yosemite
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline

Problem in setting up new email account on iPhone

Grateful for any help with this irritating problem. I'm trying to load my ntlworld email acount onto a new iPhone but, after 20 minutes waiting while the system tries to "verify", am getting the message that the SMTP server smtp.ntlworld. com is not responding. I've followed the tips in the help manual but they don't work. Any advice would be very helpful. Thanks

Contact yoru email provider for support and verify you have the correct settings.

Cannot set up new email account

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