Cannot set up Time Machine because Airport Utility cannot find it. What do I do now?
Sorry, I meant to say Airport Utility cannot find Time Capsule. The TC is not listed as an available drive in the TM setings panel. Trying to set up a MBP. iMac TM settings panel lists TC but if I search for it from either machine, iMac or MBP it is not found. Repeated rescanning doesn't find it. Also trid Airport Utility from iPad and iPhone, still not found. When I first purchased it I set it all up so I have logged into it before. That was a couple of months ago, now I've got around to setting up TM I can't access it. It is continuing to provide my wireless network though.
OK, turned off all devices, pulled the plug out of the TC, waited then plugged back in. Started everything up again and Airport Utility can now find the TC.
Thanks to you both for trying to help. Next time I'll try this first but it didn't seem like a very elegant Apple solution to the problem.
Similar Messages
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My MacBook Pro recently shut down on me all of a sudden. When I restarted it, it popped up with a gray box with 'OS X Utilities,' then listed various options such as 1. restore from time machine backup, 2. reinstall OS X, 3. get help online and 4. disk utility. what do I do now? I have not backed up to Time Machine in a few days, so I'm not sure I should restore from time machine backup, is there something else I can do? Help!
Guitar21,
your MacBook Pro has booted into its Recovery mode. From the OS X Utilities menu, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get to the login screen now? -
My mac book air connects to my network and gets internet access but airport utility cannot find my airport base station to set up time machine
airport utility cannot find my airport base station to set up time machine
Normally, AirPort Utility is not used or needed to set up Time Machine backups......unless a default setting on the Time Capsule to Enable File Sharing has been changed.
On the other hand, if you open AirPort Utility, a picture of the Time Capsule should be displayed. Are you saying here that the Time Capsule does not appear when you open AirPort Utility? -
i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12. -
Trying to set-up my time capsule. Airport utility unable to scan
Hello!
Would a kind soul please be genorous enough to alert me to what I may be doing wrong?
I am not technically savvy but aspire to be and when I can't seem to do the simplest of tasks it makes me what to nash my teeth and beat my forehead to a bloody pulp while repeating "stupid, stupid" ad nausem.
ANYWAY, work wirelessly and have my time capsule pulled in with green light glowing BUT when I try to configure time machine, Airport Utility comes back with the message that it was unable to find any Airport wireless devices. I rescan and rescan to no avail.
PLEASE any advice might just save me from slipping over the brink into insanity.
MANY THANKS!What OS are you running on the computer??
I recommend you connect the TC directly to a computer via ethernet.. No other connections and turn wireless off.. if Airport Utility cannot find the TC press the reset button for around 10-15sec until it begins flashing rapidly.. then try the setup again. Once you have the setup running properly using manual setup, go to the wireless settings and manually set everything.. wireless name.. no spaces, no special characters, give a different name to 5ghz so you can connect to either.. set 2.4ghz to one of the three available channels, 1, 6, 11 (unless you live outside USA where 12, 13 are also allowed). The rest overlap so don't bother. Set also manual channel for 5ghz. Make sure you set wpa2 personal security again with pure alphanumeric password, no spaces.
Then see if wireless will connect.. but do the first backup by ethernet anyway.
This doesn't apply if you only have MBA which doesn't have ethernet. -
When I try to set up Time Machine, there are no back up disks displayed. Therefore, I cannot turn on Time Machine. How can I fix this?
Thanks - let it finish, but zero out data is unnecessary. That option is intended to thoroughly erase previously recorded data so that it cannot be recovered without sophisticated data recovery techniques.
Case sensitive is OK but I suggest you simply select Mac OS X Extended since "case sensitive" may complicate things for you in the future, should it be necessary to restore files to a case-ignorant volume.
Once it finishes, make sure it appears as a selectable option in Time Machine. If it does your problems are solved, but consider using Disk Utility and reformatting it. This time don't worry about zeroing unused space, and select Mac OS X Extended (Journaled). It will only take a few seconds this time.
For a more thorough description read Apple Support Communites contributor Pondini's FAQ: http://pondini.org/TM/5.html Read the pink box regarding the subject of case sensitivity.
Also: Mac Basics: Time Machine -
I'm trying to set up time machine to back up on an external HD connected t my airport extreme, but the disk doesn't show as an option in the time machine selecting a disk, any suggestion anyone? My mac "sees" the airport extreme ??
The first important thing to consider here is that Apple does not support Time Machine backups to a drive at the USB port on the AirPort Extreme, so that may likely have something to do with your difficulties.
If you want to continue to try this, the drive must be formatted in Mac OS Extended (Journaled) and you almost always have to use a powered USB hub with a drive at the port of the Extreme...even if the hard drive has its own power supply....because the port on the Extreme is under powered.
Most users who try this unsupported method have corruption difficulties sooner or later, but we do hear from some users who seem to be able to make it work.
The bottom line is that there is no support from Apple on this if you have difficulties, so you may want to consider a secondary backup plan for your important data. -
Trying to set up time machine but cannot get it to find my disc plugged into Airport.
I hate to have to tell you this, but backing-up that way is unreliable and not supported by Apple. See: Using Time Machine with an Airport Extreme Air Disk.
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HT1178 my airport utility cannot find my Time Capsule
My time capsule is connected to my mac pro but in trying to set it up my Airport Utility cannot find it.
Connected by ethernet?
Airport turned off?
No other connections .. do it in complete isolation.
Do factory reset. That will not harm the backups at all. But it will get the TC functional if that is possible.
If you have issues.. please give us info on the ethernet setup in the computer.. it should be set to dhcp and get IP from the TC.. 10.0.1.2 -
I cannot get time machine (with airport) to back up my mac. It worked previously but not now. It is working on my macbook. the message i get is "Time Machine couldn't back up to '(airport network name)'" Any help is appreciated.
OS is important.. What OS is on Mac and what is on the working macbook?
Was the Airport setup from the Macbook? That might be why it works from there..
Does the AE show up in Mac airport utility?
Can you mount the disk in finder and copy files to it/from it??
Did you try a TM reset after mounting in Finder.. so you know it is available?
What about a network reboot.. does it work post a restart for a few minutes/hours/days??? -
Does this article apply to OS X Lion and Airport Utility 6.0?
Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.I thought you were trying to Extend the network with an Express as the article mentions you pointed to...
You can't find the Airport Extreme then...
I woudl suggest doing a Factory reset....
http://support.apple.com/kb/HT3728
Then you should be able to set it up just as you did when it was new....
Factory default reset (using reset button)
If the AirPort Base Station or Time Capsule isn't accessible from AirPort Utility, the Factory Default reset can be accomplished by using the reset button.
Unplug the AirPort Base Station or Time Capsule from power.
Press and hold the reset button with a pen or pencil, then plug the AirPort Base Station or Time Capsule back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
Release the button. This will factory default reset the AirPort Base Station or Time Capsule. -
Airport utility cannot find new time capsule
I have moved house and bought a new time capsule. The airport utility cannot find it. As context, I have successfully set up the new wi-fi network - should I use this to connect to the time capsule of my main wifi network ? I have also done a factory reset already. I think the cables are correctly plugged in - from the LAN output on my router to the WAN port on the TC - is this right ?
As context, I have successfully set up the new wi-fi network - should I use this to connect to the time capsule of my main wifi network ?
No, your cabled connection is far superior.
I have moved house and bought a new time capsule. The airport utility cannot find it.
Do you have iphone or ipad?? If so download the airport utility for iOS.. it is far superior to the Mac version.. and should be able to discover it.
If you need to do it from the Mac.. start over.. sorry .. yet another factory reset is helpful.. do it properly like this.
1. The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
2. Make sure ipv6 is set to link-local only.
3. After the reset the TC will appear in the WiFi as a new device. And in the Airport utility as Other Wi-Fi Devices (1) which you click.. from upper left corner of the AU.
4. No luck do it the hard way. Or what I should say.. is the exact manual method that brooks no exceptions due to lousy networking in Mavericks.
Plug the TC into the computer by ethernet.. make sure IPv6 is also set link-local only in the ethernet interface of the computer.. and simply do full manual setup. Turn wireless off in the computer. You can do this in full network isolation.. ie TC plugged into computer. Start with factory reset.. that is assumed before the following steps.
These are the steps for manual configuration.
1. Make sure you are getting an IP in the computer from the TC.. the router must show 10.0.1.1 after a reset. The computer will be 10.0.1.2
2. Open the airport utility and go to the top menu area. Open File / Configure Other.
3. Type in your IP address.. after a factory reset there is no password required. But if it complains it is public
Click ok.
4. You will then get the full edit screens where you can manually setup the TC to whatever you want.
5. For mavericks I strongly recommend changing to all SMB compatible names, ie short 2-20 characters.
No spaces and Pure alphanumeric.
eg
6. Use same rules for wireless. Set security to WPA2 Personal..
use a password of 10-20 characters mixed case and numbers... but still pure alphanumeric.
You can use a different name for 5ghz if you want.
You can also set channels at least for 2.4ghz I am not sure if 5ghz is relevant for AC models. -
How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls. -
Not sure how this all works but my problem is this: I have attached an external hard drive to my mac snow leopard 10.6 and am trying to back up my computer through Time Machine. When asked to select the drive as part of the set up, there is nothing to select. The box is empty. How do I set up Time Machine for back ups with an external drive? I am running Airport Extreme WI-FI (VERY confusing as I did not know the difference between Extreme and Capsule). Now to add another component...how does Icloud figure into all of this if I want to back up my computer systems, documents, etc? Is this a simplier way as long as I download Lion? Help!!!
Hello,
Problem is likely the Format of the External drive, for TM it needs to be Mac OSX extended Journaled & GUID Partition scheme for Intel based Macs...
How to format your disks...
http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
(To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
Thanks to Pondini, Formatting, Partitioning, Verifying, and Repairing Disks...
http://Pondini.org/OSX/DU.html
There are other free options for backing up if interested! -
When I try to install Time Machine update I get this message: “You cannot install Time Machine and AirPort Updates on this volume. This update requires Mac OS X 10.5.2 or newer.” I have OS X 10.5.8.
It's bundled with 10.5.3 and newer and can't be installed separately on those OSes.
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