Cannot set up web services on HP Laser Jet CP1025nw

I keep getting a communications error message/check internet connection. I can print over my network just fine. I have an IP assigned to the printer that is outside the DHCP range. I have read lots of posts but nothing has fixed the issue. Please help. I have also tried using Google's DNS addresses. I have tried uninstalling and reinstalling the software.
Network Summary
TCP/IP(v4)
Status: Ready
IP Address: 192.168.1.201
IP Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
IP Configured By: Manual
DHCP/BOOTP Server: 0.0.0.0
WINS Server: 192.168.1.1
Preferred DNS Address: 75.75.76.76
Alternate DNS Address: 75.75.75.75
TCP/IP(v6)
Status: Ready
Link-Local: FE80:0:0:0:7AE71FF:FEA6:9E90
Stateless (from Router): Not Configured
Stateful (from DHCPv6): Not Configured
Network Identification
Host Name: NPIA69E90
Domain Name:
Bonjour Service Name: HP LaserJet CP1025nw
Bonjour Domain Name: NPIA69E90.local.
Network Hardware Configuration
Network in Use: Wired
Wired Hardware Address: 78:E71:A6:9E:90
Wireless Hardware Address: 90:00:4E:05:51:69
Firmware Date: 20130212
IO Timeout: 120 Seconds
802.11b/g/n Wireless
Status: Disabled
Communication Mode: Infrastructure
Network Name (SSID):
Authentication: None (Open)
Wireless Direct Setup
Status: Enabled
Wireless Direct Printing Name (SSID): HP-Print-69-LaserJet CP1025
Wireless Direct Printing Channel: 6
IP Address: 192.168.223.1
SNMP
Status: Read-Write Access Enabled
SNMP Version: v1/v2
Set Community Name: Not Specified (Defaults to 'public')
Get Community Name: Not Specified (Defaults to 'public')
Network Statistics
Total Packets Received: 6139
Unicast Packets Received: 4241
Bad Packets Received: 2
Framing Errors Received: 0
Total Packets Transmitted: 6971
Unsendable Packets: 0
Transmit Collisions: 0
Transmit Late Collisions: 0
Enabled Features
IPv4: Enabled
IPv6: Enabled
DHCPv6: Disabled
LPD Printing: Enabled
Bonjour: Enabled
SLP: Enabled
WS-Discovery: Enabled
SNMP: Enabled

DPE65,
If I understand correctly, you are having issues getting web services enabled.
Do you have a static IP address assigned to the printer?
I would recommend assigning one that is in the DHCP range and then also using the Google DNS servers.
8.8.8.8 for the primary and 8.8.4.4 for the secondary or alternate.
Try that and report back to me if it helps.
Best of luck,
Kyle
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Hello rasitbolukcu,
Welcome to the HP Support forums. I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document. It will walk you through ensuring the printer has the latest firmware. Once you have updated the printer, please try to enable the web services again.
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I work on behalf of HP

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Hello,
I'm new to the forums, so please bear with me. I bought an HP all-in-one wireless printer, model 6520, and I am able to connect wireless to the printer and print, but I cannot connect to Web Services. It asks me to use a proxy service, but I don't have that with my ISP. How can I fix this problem?

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I am a former employee of HP...
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Hi paz_egap,
Thank you for the thorough response, I appreciate it.
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I work on behalf of HP

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I worked on behalf of HP.

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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Cannot set up web services on HP Laser Jet CP1025nw

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