Cannot Setup BBM 8 on my Blackberry 8900

I have been trying to setup BBM 8 on my Blackberry 8900 but it keeps on saying 'setting up bbm' forever.
Pleaase help
Thanks!
Solved!
Go to Solution.

even you should have ur internet connection (BIS) or high bandwidth wifi connection...
faced with same problem , so tried with BIS plan. then it's solved.
Thanks
Sudheer
sudheer

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Cannot Setup BBM - Temporary Bbm server error has occured

I'm using a BB curve 9380 OS 7.1
Carrier - Vodafone.
I have 84.8 MB free of Application Storage.
I haven downloaded only Whatsapp and Screen Grabber.
I recently downloaded BBM 8 and the the very next day l have problems with changing my display picture. I tried rebooting the phone quite a few times but it didn't help.
So I downloaded BBM 7 hoping it would work normally. But I started facing the same problem again.
Then I decided to download BBM 6.2. I lost all my bbm contacts and once I started re-adding people I wasn't receiving any updates.
Then a friend suggested I do a security wipe of my phone. After which the phone worked normally but I still faced problems with BBM I would always get the message " Cannot Setup BBM - A temporary BBM server error has occurred".
I have a back up of my BBM contacts which can only be restored on the BBM 7&8 versions
I have also tried:
Resending service books
And also registering the device through Host Routing Table.
Hope someone can help me with this

Hi and Welcome to the Community!
This KB exists:
KB33652"Temporary Server Error" or "There is no BBM account associated with this email address" is displayed when attempting to move an existing BBM account to the BlackBerry 10 smartphone
Unfortunately, it offers nothing useful...hence, I recommend you contact your mobile service provider for formal support and likely escalation up to BlackBerry for enhanced support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Cannot setup BBM afta wiping my phone(8250)

I wiped my phone becoz it was gvng me troubles thn whn it was done I cudnt use me bbm whn I open BBM it gave me error in a blu post saying"CANNOT ACCES BBM SERVICES CHECK UR DATA N TIME DEVICES THN TRY AGAIN" iplz help vodacom is to far 4 me to go check it the!

Hi and Welcome to the Community!
Ummm...I kind of think that maybe perhaps I understand you, but your words as written are very challenging for me to make sense of. If I get this wrong, please accept my apology -- and then please try to post again using accurate words, phrases, punctuation, spelling, etc. Our understanding your situation is the first step to providing you with useful help.
After the WIPE, you need to be sure that you log back into, via the device, the exact same BBID that you were using before the wipe. Did you do that?
Also, after a WIPE (as well as other reasons), I recommend the following.
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you may well need to contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can i manage multiple e-mails on my blackberry 8900?

i'm not sure if this is possible, but i have a t-mobile blackberry 8900. i was wondering if it is possible to manage multiple (2 different) gmail accounts, and a yahoo account on it? i know you can have the e-mails forwarded to your phone, but you cannot reply to them when you have them forwarded to you. so if it is possible, how exactly do you do it? please help.

Hello,
Typically yes, you can have multiple accounts...but your carrier controls that as part of whatever service plan you have purchased from them. Nevertheless, see this:
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
Conduct that once for each email account you wish to add.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help Blackberry 8900 issues

Hi i have a Blackberry 8900 from Orange in the UK.
The device is running version 5 software. The phone is constantly crashing blank white screen when i am browsing the net or even sometimes when i try to make a call. Other times it just crashes for no reason and i have to pull the battery to restart it. Sometimes on restart the blank white screen is still there and have to reset phone again by pulling the battery. I have been onto Orange for the past 2 weeks now and they have sent me 4 different phones, yes 4 different phones and also a new sim card the other day but every phone i have recived is doing the exact same thing. I am also having problems making phone calls from device. When the handsets do let me make a call i get lots of crackling and intereference. Orange cannot send me a different model of phone as it is a business phone paid for by my work.
I also tried reloading the software on 1 device they sent but i had no luck doing it and kept getting JVM error as i was reloading the software.
I am at my witts end now can anyone help??

Ok.
I'll post something you might try for the Media Card below.
Meanwhile, you should consider upgrading the OS on the device to latest official release of the operating system for the 8900.... 5.0.0.822
Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below, for the download and simple installation instructions.
https://www.blackberry.com/Downloads/entry.do?code=06997F04A7DB92466A2BAA6EBC8B872D
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
Read this on how fix the Media Card (courtesy of John Clark, another expert here in the Forum):
1. Removed the Media Card from the device and put in a card reader. This makes the rest of the process much quicker. However, you can do it with the card in the device.
2. Copy the entire contents of the card to your PC.
3. Put the card back in the device and go to Options >Media Card >Menu key >Format Card. This will wipe the card and reformat it. (if using a card reader remove the card and put it back in the reader.)
4. Now copy back JUST the media to the device. Do NOT copy back any "BBthumbs.dat" files or any system files. I went through the entire folder and deleted every .dat file before copying the contents of the music folder and pictures folders back to the device. The device will recreate these files. Also, I didn't copy the actual "music" folder but rather just copied the contents and pasted in the card's \Blackberry\music folder. Do this for each folder.
5. When finished put the card back in the device and try the Media App again. It should scan for music. If you have lots of music it can take 5-10 minutes. During scanning you can open the Music app and you should be able to see the songs moving around in the list as the device scans
If after transferring all your files back you still get a stuck scanning bar or device reboots then you have a conflicting file on the card. I've seen video files do this but it could be a music file too or (less likely) a picture file. Remove all the files you transferred and see if the reboots stop. Then add back each folder one at a time to see if you can narrow down to the folder that's causing it. Once you find the folder then you can narrow down to a particular file.
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3. Install free BlackBerry Protect today for backups of contacts and data.
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Cannot setup work email using SSL on non standard port

All,
I've been trying now for a few hours to setup a corporate email account. I've tried via the curve and via the bb internet service but in both cases since the service cannot detect the settings since a non standard port is in use I cannot use the the service and am considering returning the device to go with another easier to use device. I love the hardware design but if I cannot setup my corporate email this is no good to me. I'd appreciate any tips anyone has.
Thanks,
Frustrated.

Your corprorate email account is an exchange server or what?
You are on a personal BIS plan?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Problem opening email attachment Blackberry 8900

Hi I am a recent user of Blackberry 8900 on Airtel in India, I have 2 email accounts Gmail and another work account on Rediffmailpro with pop3 access, I can open word, xls & pdf attachments in Gmail but not on my Rediffmail Pro account.
I was earlier using Blackberry connect on Nokia E61 and everything worked fine.
Also when I open Blackberry Maps the screen just becomes blank, I can use Google maps. Does the Blackberry maps require a separate service from my Cellphone provider. I already have GPRS active on my phone
Can some one help
Best regards
Uday

Do you have a full BlackBerry Data Plan on your account?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Wireless Sync keeps being disabled when connecting Blackberry 8900 to DM 6.0.1

Our MD has a Blackberry 8900 on Vodafone (UK), which is exhibiting very odd behaviour when he connects it via USB to Desktop Manager 6.0.1 on Windows 7 64-bit.
Despite enabling Wireless Calendar Sync on the device (and indeed it working), the moment it is connected to DM it shows as disabled and when disconnecting the device it is now disabled on the debice too. In additoin, he then can't accept meeting requests on the BB until a hard (battery removed) reboot.
I've already tried the following:
- wiping the handheld and re-running Enterprise Activiation.
- complete uninstall of the desktop software and associated registry entries and files (as per RIM KB)
It also worth nothing that we use a Hosted Exchange / BES proivder (Cobweb), but they say they have not experienced this issue before and that we are trying to sync against an Exchange 2007 mailbox calendar accessed via Outlook 2003.
Any ideas or thoughts most welcome as I've hit the proverbial brick wall. Thanks,
-David

Hi and Welcome to the Forums!
We have received word that if you are
experiencing this issue that you need to contact your carrier for formal
support and escalation to RIM. I suggest you be gentle yet firm with
them...sometimes, the front line support at carriers doesn't always
understand how the process works. If they tell you that you need to
contact RIM, tell them that's exactly what you are doing...and it is
their (your carrier) responsibility to escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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I just recieved a blackberry 8900 with 4.7 version ....b...

i just recieved a blackberry 8900 with 4.7 version ....but wen i went to the desktop manager it upgraded to the 5.0 version and now i cant download blackberry app world...my fave 5 is missing....i cant get face book because it says i dont meet requirements

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Knowledge Base Updates
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Support for operating system to load blackberry 8900

support for operating system to load blackberry 8900 javelin completely blank blank with no operating system and tries to desktop manager and nothing it can not reach by connecting with jvm and stops saying conmpletar could not load due to a connection of several steps someone could help me
Solved!
Go to Solution.

claudia_0080 wrote:
does not work
But it does.
Your three word response lacks any clue to any error or issue you encounted, let along a civil thank you.
We're willing to help, but you need to cooperate.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Cannot send bbm message

Dear All,
I have problem with my z10. I cannot send bbm messages while other functions work just fine. I can receive bbm messages, send/receive email, browsing through internet, whats up and send/receive for group bbm.
I have tried hard reset, reinstall my device, turning on and off wifi, airplane mode but nothing solve the problems.
I have called my provider and they as confused as i am.
I would be gratefull if someone could share to solve this problems.

Hi Pak Irwant
You can read this article and may find some useful information to solve it. I had this issue before and solved.
Useful help links for BBM on BlackBerry
In some cases a BBM message may fail to send and display a red X
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=239AE5421863F0EA3D685249B329204E?...
Good luck ya.
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Cannot send BBM messages but I can receive them

HI there, All of a sudden I cannot use bbm. I can sometime receive messages but I cannot send them .
The messages do have a check mark but no D or R to tell me that they are delivered of read.
I have rebooted my BB umpteen times and took out the battery, I've even deleted and reinstalled the BBM.
Still no luck. I am using a Bold 9900 on Vodafone India
Could someone let me know what is going on?
Thanks,
Bagga

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot receive BBM but can send

Hi,
Today my BBM just screwed me up. I cannot receive BBM from particular people but they can receive my BBM. The status of the text is always D but they already read the text. Also, I cannot receive invitation to a group. I never get the invitation even tho they send it many times.
Any solution? I did remove the battery several times and wiped the data but still cannot receive message.

Hello t36uh2007
I recommend to call your carrier first to find out is there something wrong with their network service as there might be temporary network problem related with your BBM problem. For BBM Group, you may need to update BBM app to the latest version from BlackBerry World.
Also, delete your phone number in your profile as this is open forums. Go to My Setting at top left of this page > Personal Profile and change it to your carrier name.
Good luck.
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Cannot setup email

I'm new to using a blackberry, recieved a pre-used Pearl 9105. It seems as though its been "wiped" hence i cannot setup my email on it. I cant find the email setup icon anywhere?
Although when I go tho Settings-Options-Applications-Core there are details of the applications properties? Does this suggest that it was once there?
Please help? How can I restore email on the device?

There should be an icon that says "Setup". In there is the option to set up Email. (I think it's the same on OS 5 and 6...)
Alternatively you can go into your messages->menu->"Options"
"Email Account Management"
This is assuming that you have a viable data plan to send and receive emails...
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Look for *.wmv software for BlackBerry 8900

I was looking for wmv file able to use on blackberry 8900 because I got from email that have send *.wmv file into media player but it didnt works because this blackberry medai player only accept to *.3GP file. Do you know what the name of software that can download into blackberry for *.wmv file.

No. Scroll down into the body of the KB...while the 8900 is indeed neglected in the KB heading, it is listed in the body of the KB and with WMV support. Hence, my theory is that the WMV you are receiving is outside of the acceptable parameters for playback on your BB via the native media player. It would need to be transcoded into an acceptable format in order to playback reliably. You can use RIM's desktop software with Media Manager to do that -- other solutions also exist. But, the native file you are receiving appears, from the data you've presented, to be outside of the acceptable range of playback parameters for your BB.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Cannot Setup BBM 8 on my Blackberry 8900

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