Cannot setup email account

Hi, I have had my Blackberry Torch for a while now. When I first got it I tried to setup the email account but for some reason my email address was already there, it said all I have to do is type in my password, so I did. But it keeps saying 'Sorry, unable to continue your session. Try again later'. How do I get my email to work? Or how do I delete the email completely and start again? Please help!

Hi and Welcome to the Community!
Inside of the same email configuration wizard, you can remove any account that is already there, and thereby start over clean.
KB04620 How to delete an email account integrated with BlackBerry Internet Service
KB02189 How to associate email addresses with the BlackBerry Internet Service account
If you cannot do so via the on-device wizard, then try, from your BB Browser, this site:
www.blackberry.com/integrate
Further, from a PC/browser, you can access your BIS account (which is what this all is) if your carrier provides such an interface:
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
Last but not least, you can ring up your mobile service provider as they manage your BIS account for you.
Hopefully something amidst that will work for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello
I recently came back from New York (I live in the Cayman Islands) and i had bought a Blackberry Curve 8300 at an electronics store there with hopes of using it when i got back.
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HI and Welcome to the Forums!
The issue is not BES at all. Rather, the issue is that your BB PIN remains locked to the original carrier (from what you posted, TMobile). There may actually be two steps you need to conduct:
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http://www.blackberryfaq.com/index.php/How_do_I_unlock_my_BlackBerry%3F
2) Unlocking your BB PIN from the original carriers BIS system. The carrier controls BIS, not RIM. The carrier must release the PIN from their BIS before your new carrier can assign a BIS account to the PIN. You must convince one of the two carriers to conduct the escalation to RIM...if you escalate yourself, there will be fees (RIM does not provide first line support...the carrier do). When you contact them, be sure they first escalate you to their internal BB support team...then if they decide they can do so, they can escalate into RIM.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Setup email account

Hi
Im trying to set up my email account, the problem is when i go into setup - then click on email account nothing happens!! i dunno what to do, any help would be great.
Also when i go into service status it says my blackberry enterprise server is not connected, how do i sort that sout also.
I have a blackberry curve 9300.
Any help would be appreciated.
Thanks
Mairi

Hello !
It seems you dont have BlackBerry Internet Service (BIS) Plan activated on your device.
Contact your service provider for its activation.
Once your BIS is activated, you will see "EDGE" or "3G" symbol on homescreen.
Then try to setup your email account.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.

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http://support.apple.com/kb/TS3899
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http://www.apple.com/support/ipad/assistant/mail/
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http://support.apple.com/kb/ht3228
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http://support.apple.com/kb/HT4810
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http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
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http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
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http://support.apple.com/kb/ts2621
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http://support.apple.com/kb/PH2667
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MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
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 Cheers, Tom

E72 - Cannot delete email account

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1. Login to email.nokia.com
2. After login is COMPLETE, check the server name in the browser window
3. Enter the name EXACTLY to the "settings" ==> SELECT ACCOUNT ==> "account settings" ==> "account information" ==> "server name"
4. Select "Back" (It is the right key)
5. You will see some messages and after that the account is either functional or at least you can delete.
(THROUGHT THE FORUM, account deletion problems are most likely happening due to server changes where your account information is stored. It happened to me that when I first created the account, the server was different then what I found today (it was a different server), when I solved my problems). When email.nokia.com ACCOUNTS are not in sync with your PHONE ACCOUNTS, this is most likely the problem. I hope it will help many.
Just one more thing: You will need to enter your email.nokia.com password in "settings" ==> SELECT ACCOUNT ==> "account settings" ==> "account information" ==> "Password"
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Cannot create email account with out active sim/da...

Do you need a sim card and data plan inorder to create an email account on the E72? I don't have a sim in my e72 only wifi access most things seem to work such as sending/receiving email and surfing the internet. But can you NOT add a new email account with out a cellular data plan or sim card inserted?

Mail for Exchange and Lotus Traveler should work on WiFi, but the Nokia messaging accounts need Operator connection (at least for initial setup).
Was this post helpful? If so, please click on the white "Kudos!" star to the left. Thank you!

Cannot setup email account

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