Cannot setup gmail exchange account on new iphone 5, says "Cannot Get Mail"

Cannot setup gmail exchange account on new iphone 5, says "Cannot Get Mail", any advice? (I seem to have tried everything)

I found the fix: https://discussions.apple.com/message/21454669#21454669

Similar Messages

  • Can't setup an icloud account on new iphone. Getting error code 403

    My wife got a new galaxy and gave me her iPhone 4. I tried to setup my icloud account using my Apple ID and I keep getting an error message 403. Verizon said I may have to remove her account from the iPhone but have been unable to do that either. She tried going to icloud and it says server not supported. Why is this so complicated? When she reset the phone and I activated it nothing ever came up about this.

    That's called activation lock. http://support.apple.com/kb/PH13695
    Contact whoever you bought it from. If the original owner won't or can't release the lock, it's useless. Get your money back if that's the case. If they won't give you your money back, and you have no recourse (e.g. you could file a claim with ebay if it was misrepresented), then turn it over to the police.
    <Edited By Host>

  • TS3988 i cannot delete my icloud account from my iphone.  i cant get icloud off the phone

    I got an icloud account on my iphone and now I want to delete the icloud account but I cannot seem to get rid of it.  It will not delete and cannot find a way to do it online either. Help!

    Did you try going to Settings>iCloud, scrolling to the bottom and tapping Delete Account (and if you want to keep the synced data be sure to choose Keep on iPhone when prompted)?

  • Cannot setup Microsoft Exchange without deleting other email accounts...

    I cannot setup a microsoft exchange account (work email) without it saying "for security reasons, adding a new account will remove existing email accounts on this phone (I have gmail set up already).  Can anyone help?!  I have the Droid Incredible 2

    it might be because gmail is dfault email & ms exchange wants to be default.
    delete the gmail account, create mse, as default, then login/password to recreate gmail.

  • I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem aga

    I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem agaIn , they ask me to put again the old iCloud user account and password, what I can do in order to start the phone when I don't have the correct e mail and I don't remmber the passcode.?

    I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

  • HT1277 why i cannot set up my exchange account into my iphone 4s.  everything that needs to input has been provided right, but error says cannot get email not connected to the srver.where seems to be the problem?pls help.btw,i have an outlook for macbook

    please help me find out the solution to the problem.
    My iphone 4S was not able to fetch mails from the server ( outgoing and incoming)
    I was trying to configure my exchange account and follow all the procedures correctly but am having trouble in sending and receiving mails as the error says " cant get mails cannot connect to the server?  where seems to be the problem?
    Have read from the support services that if you using a Pop3 account into another device which I did ( my email was configured via outlook for mac in my macbook) there might be a lock out problem and cannot get emails on the second device which is my iphone?  ( I want to set up my exchange account to my iphone so wherever and whenever i go i cant still access to my email easily. Please help.

    No one seems to be hearing what Big Q is saying.
    He can pair his iPhone to his Macbook, but cannot CONNECT. He's NOT asking for alternative solutions, like Wi Fi.
    I am able to both pair and connect my one one Macbook to my other one, but I can only pair but not connect my iPhone or iPad to either Macbook. So I have the same problem. But I can pair and connect my Macbooks to other Bluetooth devices, like my ancient Nokia cellfone, or my Bluetooth HP printer.
    It's irrelavent that I can instead use a direct USB cable or Wi Fi between my Macbooks and my iPhone/iPad - why can't I use Bluetooth? If Apple does not allow Bluetooth between it's Macbooks and other Mac devices, then why have Bluetooth at all? Does my iPhone have Bluetooth only so that I can pair and connect to my my non Apple mobile handsfree car kit, or communicate easily with the dreaded Apple enemy Samsung, or what?
    Make no mistake , I am a diehard Apple fan, but this Bluetooth non compatibility issue appears shortsighted and seemingly pointless. Why does Apple not just say why they created the non compatibility, or have a message on the Bluetooth setup programme which simply and clearly says "don't bother wasting hours of your time trying to pair and connect your iPhone to your Macbook, because we don't allow that anymore, reason being that............"?
    As a first time user of this Forum I am surprised at the intolerant and highhanded tone of some of the replies  to what is a legitimate question, that is obviously plagueing many, many other Apple users.

  • HT3748 Can't access gmail exchange account with iPhone 5s

    Cannot get messages on gmail exchange account.  Error message:  cannot connect with server.

    Thank for comments.  I have fiddled around with oarental control and if I remove the web restriction its fine; when I put it back on its a problem.  I tried adding the addresses to the acceptable list, but it must be the https that is the problem.
    Instead of WebMail, setup the Account in Mail App, either POP or IMAP, then you'll have control of who they can eMail, & once you OK ot they can get/send eMails.
    I have set up in Mail, but not sure how that gives me control of who they can eMail.  Can you say a bit more on that?
    Thanks

  • I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    I recently changed my apple ID but my previous apple ID is associated with my icloud account. I'm setting up my new iphone 6 and cannot complete the set up until I can sync my icloud account. Does anyone know how to change the icloud id?

    Do the following:
    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then go to Settings>iCloud, tap Sign Out and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your phone).

  • Anyone else have the issue where, after the 8,3 upgrade, you cannot access more than 1 exchange account on your iPhone? This is annoying to me as I need to access 4 daily and cannot due to this error.

    Anyone else have the issue where, after the 8,3 upgrade, you cannot access more than 1 exchange account on your iPhone? This is annoying to me as I need to access 4 daily and cannot due to this error.
    The first one, my private home email, works fine. With the other 3, I get the message "Cannot get mail: The connection to the server failed"
    All were working fine before the 8.3 upgrade. I did try the old trick of making one minor change on the account and resaving, but that did not change anything. I even deleted my work account and re-entered it from scratch, but again, sadly, no luck. For the time being, I am successfully getting the email via IMAP, but this ***** compared to exchange. Anyone have any idea what is happening or if a fix is in the works?

    Well, the one set up on exchange 2k3 is now working fine, although no changes were made on either the iPhone or the exchange side, so that's fun, but it still is throwing errors when connecting to the other 2 exchange accounts. The common elements are that both non-functioning exchange accounts are google apps for business accounts. So is one of the ones that's working, by the way. The settings on both accounts are the same as the one that's working, and both worked fine before the 8.3 upgrade. I have no issue accessing both of these accounts on my ipad which is currently on 8.2.x. If it's not the iphone OS at fault, I'm at a loss as to what it could be.

  • How to setup multiple Exchange accounts in Mail with the same username/password

    Okay didn't see a place to ask a Mail question so I am placing this here.
    I work for a helpdesk that requires me to monitor 4 different email accounts throughout the day. They are all Exchange accounts. The first one setups just fine but when I go to setup the others I get a message that states that the username and password are in use for the other account. Is there any way to setup multiple Exchange account when using the same LDAP creds for all the accounts?

    Csound1,
    I need to add a second Exchange account to my MBP using Mail.  Both accounts are with Rackspace, but each email address is unique (i.e., two different domain names).  When I use Preferences to attempt to add the second account, it recognizes the new credentials, finds the server and autopopulates the necessary address information.  But, as soon as I click "Done" after setting which functions are active on the account (mail, cal, contacts, etc.), the screen shows only my original Exchange account.  The new one is not added, yet there is no error message saying that it can't be added.  Any idea what is going on?  Shouldn't Mail be able to have multiple Exchange accounts, even if they are hosted via the same Rackspace server (in this case: connect.emailsrvr.com)?
    Many thanks,
    Wally
    MBPR with Mavericks, Exchange 2012, Mac Mail

  • How to setup gmail push notification for my iphone 5?

    I'm using gmail. Prompt respond for mails is very urgent for me.
    How to setup gmail push notification for my iphone 5?

    I switched from a BB to an iPhone a few days ago and I knew I was going to miss the QWERTY keyboard but then I also discovered that my GMail doesn't 'push' to my iPhone. I was used to 'push' for all mail accounts on the BB. I also missed being able to personalize text, email, and phone tones for individuals.
    I tried the Gmail app for iOS and it does deliver Gmail to the iPhone app quickly but the text is tiny and when it is a web page it's almost impossible to read.
    So, I have worked out a kludge to get around these problems.
    I added my exisiting Gmail account to the iPhone.
    Hotmail does push to iOS 7 so I created a Outlook account (could be hotmail or Live) using the web browser.
    I added the hotmail account to the iPhone. I basically use this to give fast notification of important emails on my iPhone.
    On my macbook email client I created a rule that 'redirects' incoming mail to the hotmail account. The 'Redirect' is important since the email will show up in the hotmail account on the iPhone as coming from the original sender and you can then respond to the original sender from the iPhone, though the sender will see it as coming from the hotmail account.
    The other downside is that you will get a second copy of the email in the gmail inbox on the iPhone, probably 15 minutes later.
    If you don't want all of the mail being redirected you can create a 'redirect' group in the Address book and then adjust the rule in Apple mail to only redirect the mail to the hotmail account if the sender is in the redirect group. You can add and delete contacts from this group depending upon which ones you consider to be important. You will still get two copies of the email on the iPhone, one in the hotmail inbox and one in the gmail inbox.
    You can prevent this from happening temporarily by turning off, but not deleting, the gmail account on the iPhone. You could then edit the emails on the Apple email client before turning the gmail back on in the iPhone.
    And finally if you use the VIP feature in email on the iPhone you can create a list of VIP contacts and then assign a different notification sound for the VIP's. So in effect important contacts mail will be redirect to the iPhone for quick notification and very, very important contacts will have a different notification sound.
    I'm basically using the Hotmail account as a notification  tool and basically delete all the emails in it since the original copy will be in the gmail account.
    And best of all it's all free, except for the bandwidth.

  • I cannot add an exchange email onto my iPhone 4!

    I cannot add an exchange email onto my iPhone 4, it can be added onto a Blackberry with the same information. I have tried using the IP address instead of the server name but it still telling me that its unable to verify the account information.  Please does anyone have any ideas on how to work around this?

    There are several things to check with Exchange on your iPhone, and some depend on your exchange server details. It would be difficult for anyone to help you without any such specific information (i.e. an idea of the details you entered into your blackberry - though no need to give us exact details of your account).
    Details should be the same as you use for Outlook Web Access for example.
    In my case for example I don't need the exchange. /exchange or /webmail added to it, so just the address / IP address of the server works OK.
    Have you checked the Domain is correct?
    And SSL switched on or off make a difference?
    Here's Apple's basic instructions: http://support.apple.com/kb/ht2480 with more detail here: http://help.apple.com/iosdeployment-exchange/?lang=en

  • Cannot add Second Exchange Account to Outlook 2013

    Cannot add second exchange account to same profile on Outlook 2013. I went through control panel, mail and tried to add the second exchange account there but I keep getting rundll32 has stopped working error. Using Windows 8.1. Any suggestions on what
    I should do?

    Hi,
    I have some suggestions to troubleshoot this problem.
    Run Windows on Clean Boot mode. Here is the link.
    http://support.microsoft.com/kb/929135
    Reinstall Office
    Following are the steps for configuring multiple-account in Outlook.
    Click File in Outlook then click Account Settings.
    Choose E-mail Accounts.
    Click New and input your Second Exchange Account information, then click
    Next.
    If the issue persists, please post your issue in Outlook forum. Here is the link.
    http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
    Thanks.

  • MS exchange account on my iPhone and iPad doesn't capture sent mail when sent from iPhone or iPad! Everyting else seems to work fine. Can someone pleasse help?

    MS exchange account on my iPhone and iPad doesn't capture sent mail when sent from iPhone or iPad! Everyting else seems to work fine. Can someone pleasse help?

    iPhone and iPad use a different way of accessing the server.
    I don't know the exact details, but we are using Zarafa instead of Exchange and have the same problem:
    iPhone and the likes can connect to Zarafas z-push interface, which is some identical interface to the native Exchange interface, while the desktop e-mail application tries to interface with the web front end (via http) of the server.
    These are completely different setups and it depends on the actual installation of the server to get this going.
    So, you will most likely need different access parameters for the desktop - and the web mail feature has to be enabled on the Exchange server.
    In my opinion using the web mail interface is just silly. On the other hand, the native protocol has less features comparedto the web front end, so you are somehow stuck with sins of the past.
    Good luck!

  • I need to transfer data from my old iphone to my new iphone and I cannot turn off Find my iphone

    I need to transfer data from my old iphone to my new iphone and I cannot turn off Find my iphone as my icloud password is incorrect.  I have reset this several times and also cleared cookies history etc.  none of the above makes a difference.  Any ideas?

    The ONLY thing you can do to turn off Find My iPhone is to have the correct password. There is no way around it. You can get help with the password: If you forgot your Apple ID password
    If none of those methods are possible: Apple ID: Contacting Apple for help with Apple ID account security

Maybe you are looking for