Cannot Sign documents with stylus on windows tablet.

I bought a windows tablet with the purposes of having customers sign my worksheets electronically.
In reader 11.0.10 I navigate to; fill and sign --> Place Signature --> Draw my signature. Then using a stylus or my finger to try to input the signature in the allocated box and nothing happens. If i tap the screen with my finger or a stylus it will make black dots, and that is it.
If i use a mouse with the tablet i have to hold and click to write, it will work, but then i would just use my laptop for signatures.
I have tried with the Adobe "touch" button on the menu bar both "on and off" and it still does not work.
I downloaded "adobe touch reader app" as well but it was a complete garbage product with no ability to sign anything.
I re-installed reader, to no avail.
I know its not my hardware because i can sign items in "XODO" without issue, using the same style of pop up box. I just would really like to have Adobe Reader do it all in one which it does not.
Is there any known work around or fix to make it function properly, or should i forget trying to use Adobe .pdf products for this purpose?

Hi robinhood_montreal,
I understand the inconvenience caused by this issue, and there’re some suggestions for your reference.
What’s the OS version that your device is running ?
If it is running on Windows 8 RT, I suggest upgrade to Windows 8.1 RT, then you should be able to install the latest update of Lync App.
http://blogs.technet.com/b/lync/archive/2013/12/03/new-lync-app-for-windows-8-1-now-available.aspx
2. Make sure that the time and date on your device is set accurately. This is especially important for devices that aren't joined to a domain, such as Microsoft
Surface or other devices that are running Windows RT.
http://support2.microsoft.com/kb/2779848/en-us
Best regards,
Eric

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