Cannot sign in for exporting documento to Excel or Word

I open the PDF document but cannot sign in.

I am not sure about what video, but my guess is that was a PDF produced from Excel or WORD with PDFMaker. In such a case, it would have tags and all that would retain all of the information you need. When you are working with a scanned document, you have no such tag info that provides layout info (like cell locations and such). There are some 3rd party products that are said to do a better job in such cases, but often cost as much as Acrobat and only do the conversion. If you can point out the video, then maybe we can discuss aspects of what you are doing compared to the video.

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