Cannot sign in iTunes, Cannot sign in iTunes

At my Iphone , Appstore , I cannot sign in Itune account. It kept saying my ID or Password is incorrect..This cannot be, as I can sign in on this community wt this ID & Password!

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

Similar Messages

I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection

I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection please answer ASAP

Then try:
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

Why after buying apps does it tell me " cannot download game until I sign-in to itunes on my computer

Why after buying apps does it tell me "Cannot download game until you sign-in to itunes on ur computer?

How large are the apps and are you trying to download them over 3G or wifi ? There is a 20 meg download limit per file over 3G, if the app is larger that that you either need to connect to a wifi network on your iPad in order to download it on it, or download it on your computer and then sync it to the iPad.

HT2292 I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

When I try to sign in to my account on iTunes, I get the above error message, along with "Please review your account information". When I then click on "Review"

When I try to sign in to my account on iTunes, I get the above error message, along with"Please review your account information".
When I then click on "Review", it comesup with the page "Create an Apple Account for the iTunes Store"and presents me with the Terms Of Service.
When I click "Agree", It is disabled.
Can anyone tell me why this has happened and how to resolve it?
Please, please, please help.

Count me in as having the same problem. I have been leaving messages in the iTunes for Mac forum where others in there also are having problems. I have been unable to access my account since 11/7/2007. E-mails with Apple have not worked and now I haven't heard back from them since Saturday. I have tried both on a Mac and Windows machine and keep receiving the same error message that:
This Apple ID has not yet been used with iTunes.
I last purchased music with this account on 10/30/2007. I even tried resetting my password, changing my account info, trying on a computer with iTunes 7.4, etc. I have money in that account and 150 songs and 5-6 tv shows that I cannot access. I also just purchased a new computer and cannot sync my iPod with this computer since these songs will not transfer.
Apple really needs a phone number for technical support. Having to deal with e-mails back and forth (and waiting a day for each e-mail) is not a good business practice. Hopefully they will have a phone number in the future.
Either way, count me in on getting annoyed that a week later, this issue has not been fixed.

ITunes cannot locate my music from my external hard drive

I am using the most uptodate software for mac book and itunes. Having followed all other discussions and located the media folder using preferences itunes still cannot locate my music, this is really frustating! All of my music is the the itunes media folder within the itunes folder on my external harddrive and it still wont find the music. Futher to this my library should have about 50,000 songs in it but itunes library is only showing 354 songs that all have the ! sign beside them.
Please can someone help me as this is annoying!
PS. this method worked fine on my windows until itunes had updated, since the recent update and my move to macbook pro my media cannot be found

Oops, excuse me I think I misread the initial problem.
This solution might be more on track, though I don't understand why the 354 songs your library does list are broken...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
tt2

HT1420 I have the new version of the macbook pro and I cannot find authorize this computer anywhere on itunes. I have read the directions multiple times and still cannot find it. Please help!

I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

The folder "iTunes" cannot be found or created???

I am new at work and the person before me had their iTunes account on the computer that I now use. When I signed into my account, the other persons music showed up. We do not have the same taste in music so I read through many things on the internet to see how to get rid of the old and replace with my new music. I deleted the music folder and copied my home music folder on a thumbdrive and copied it onto the work computer. Now when I try to bring up my iTunes, I get the message:
"The folder iTunes cannot be found or created and is required. The default location for this is inside "My Music Folder"."
I have tried deleting iTunes and reinstalling and still the same message shows up. I have worked on this for too many hours on my own. I need some solid advice. HELP!! Thank you.

You are so AWESOME!!!THANK YOU!! Such a simple solution, yet no one had ever shared it with me and I spend hours trying to get this to load. I now have MY library!!! Yeah!!! You have made my day!! Thank you, Thank you!!!!

Cannot play songs/videos I purchased in iTunes store

All of a sudden I cannot play songs from the iTunes Store anymore. I buy it, download it, it appears in the list but it won´t play. Trying to convert to AAC gives me error code -208.
I have 4 out of five computers activated.
When I click on a song, it´s title and duration appears on top of the iTunes window but nothing happens then. When I buy a song on my other Mac and move it to my first one it plays with QuickTime. Once imported to iTunes it does not play anymore.
I reinstalled iTunes again - no difference.
All the movies I had within iTunes before and which are still in the folder iTunesMusic/Movies don´t play anymore. They just do nothing. I cannot re-import them into iTunes. Open with iTunes just shows no reaction at all.
Same with some of the songs that played perfectly well before.
Movies create a error message about an invalid public atom and do not play with e.g. Quick Time.
Any idea?
Message was edited by: wobo63

Found this in another thread
These are the instructions I received. The movies downloaded immediately.
+You will need to follow these steps to resolve the issue.+
+- Sign out of iTunes by going to the top menu bar then going to Store and clicking on Sign Out+
+- Quit iTunes+
+- Follow the instructions in the "Remove the SC Info folder" section of this article:  +
+http://support.apple.com/kb/TS1389
+- After removing the SC Info folder, reopen iTunes.+
+- Sign into iTunes by going to the top menu bar then going to Store and clicking on Sign In+
+- Now go to Store again on the top menu bar and go to Authorize Computer.+
+- Choose Check for available downloads from the Store menu.+

I cannot transfer music to my 3gs with itunes

I cannot put music on my 3gs using itunes. All I get is a no entry sign and a message that says tunes cannot be transferred to this iphone. What am I doing wrong?

Are you using automatic or manual transfer of media? If you never remeber changing it, you are on automatic. You can switch it by going to your iPhone's summary page and unchecking the box mentioning media management. What I can tell you is that you have much more control over your media this way. It doesn't matter if a song is checked or not, to put on music, you plug in, find the song you would like to add, and just drag and drop it onto the name of your device on the iTunes sidebar. You should not be stopped this way. By the way, incase you don't know, hold down Ctrl to select multiple songs to move, and hold Shift to select all the songs between the two songs you select.

Itunes cannot authorise more than 5 computers

Within iTunes, I cannot get my work PC's iTunes to log into iTunes Match. It says I cannot authorise more than 5 devices. I have deleted devices, so that all that remains is a couple of iPads and a Macbook. It is still saying this message. It is very frustrating.
Please help me.

These steps may help you :
Begin by opening the iTunes program and going to the iTunes Store via the iTunes Store button in the top right.
Once you're at the iTunes Store, click on the Sign In button at the top left corner (if you're not signed in) or on your account name in the same location (if you're already signed in).
This will bring you to your iTunes account. In the top box, you'll see a section labelled Computer Authorizations towards the bottom. Next to it is a button that reads Deauthorize All. Click it.
A window will pop up asking you to confirm that this is what you want to do. Continue.
In just a few seconds, all 5 computers on your account will be deauthorized.
Now, re-authorize just the computers that you still use and you'll be all set.
Other Useful Notes About iTunes Deauthorization
1. It's important to note that the Deauthorize All option is only available when you've used all 5 authorizations for your account and can only be used once every 12 months.
2. If you no longer have access to a computer using one or your authorizations, or that computer no longer works, it can be pretty difficult to remove that authorization. In that case, it may be better to use friends' computers to reach the 5 authorization limit and then follow the Deauthorize All steps above.

HT204266 App store icon dissappeared from screen on ipad2, also cannot download or manage my apps in itunes when connected to my desktop

App store icon dissappeared from screen on ipad2, also cannot download or manage my apps in itunes when connected to my desktop. Need help!!

For the App Store icon check Settings>General>Restrictions. You may have restricted the installing of apps and the icon will disappear.
If that's not it, swipe from screen to screen as you may have moved the icon.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout.
More information is needed about the apps not syncing or downloading. Are you signed into the same ID on the iPad as your are using in iTunes on your computer and are you talking about iTunes on the computer being the problem?

HT4859 I deleted some contacts from my iphone 5 which then deleted the same contacts from my iphone 4s which I use for work, I cannot retrieve these contacts via icloud or itunes on my laptop

How do I retreive my contacts that I deleted from my iphone 5 and these contacts were then deleted from my iphone 4s which I use for work. I cannot retreive them from icloud or via itunes on my laptop

If you are sharing the same iCloud account any data you sync with the account (such as contacts) is merged, and any actions you take on one device (such as deleting contacts) also takes place on the device(s) sharing the account. To fix this, you need to be on separate iCloud accounts.
One of you needs to migrate their iCloud data to a separate iCloud account/ID. In your situation, this might be able to do with his phone. To do this, go to Settings>iCloud on his phone, tap Delete Account, choose Keep on My iPhone when prompted. Then sign back in with a separate ID and choose Merge to upload the data to the new account.
Once you are on separate accounts, you can sign into each account separately on icloud.com and delete the other person's data from each account.
To get the contacts on you iPad into your husband's iPhone and iCloud account, make sure his phone has Contacts turned to On in Settings>iCloud. Download the app My Contacts Backup on your iPad and use this to back up your contacts as an attachment to an email. Send this email to your husband. Have him open it on his phone and tap the attachment to import the contacts to his phone, and to his iCloud account.

When trying to udate iTunes on my PC, I recieve the error message "The older version of iTunes cannot be removed" How do I correct this error and not lose all the music I have in iTunes?

When trying to update my version of iTunes on my PC with Windows 7, I receive the error message "The older version of iTunes cannot be romoved". How do I correct this problem without losing all the music that I have in iTunes on my PC?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
1. The phone charges it's battery
2. I can open it in My Computer and import/export media files.
In iTunes
3. It start to sync until step 3 then stops.
4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
I hope you can provide me a solution for this problem.
Thanks,
Ralph

Hi ralphagir,
Welcome to the Apple Support Communities!
For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
Safely disconnect iPod
http://support.apple.com/kb/HT1853
Have a great day,
Joe

Cannot sign in iTunes, Cannot sign in iTunes

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