Cannot sign in on my app store

i have a macbook air 2010 can any one please help me ????

You posted in the OS 10.3 forum instead of theMacBook Air forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
 Cheers, Tom

Similar Messages

  • I cannot sign in to the app store

    For some reason I cannot sign into the app store. I have tried on a Mavericks and Yosemite mac. When I click on sign in the little wheel rotates next to my apple id but nothing else happens. I tried to change my password to just numbers and letters as I saw one post recommended. I can sign into icloud. When I try to sign into iTunes I get a message stating that the iTunes store is temporarily unavailable. I do have anti-virus software but I shut it down and still can't sign in.
    help!
    john

    Apple’s having trouble with the Mac App Store and iTunes App Store right now. Try again later.
    (123844)

  • When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem.  I've tried all the suggestions from App Support but no luck.

    When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem.  I've tried all the suggestions from App Support but no luck. What am I doing wrong?

    What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
    One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart.

  • I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in

    I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in what do I do ?

    Welcome to the Apple Support Communities,
    I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
    Connor

  • When I try to sign in to the App store, I get a message that says "An unknown error has occurred" and I cannot sign in.

    When I try and sign in to the App Store, I get an error message that says "An unknown error has occurred". The Apple Store told me to contact Apple Care which I did. They determined it was not an issue with my computer and thought it was an issue with the App Store.
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    Thanks

    Restart your Mac then try again.

  • 1st Gen iPod Touch cannot login to iTunes or App Store

    My relative's 1st Gen iPod Touch (fully updated) cannot login to iTunes or App Store. Specifically, when the prompt on the iPod touch for their Apple ID, they can type in their ID and password fine, but tapping on "cancel" or "OK" does nothing. The iPod touch is effectively frozen, the only option being to hit the Home button to get out.
    This happens when trying to purchase an item in iTunes, the App Store, and when accessing the Apple ID account through Settings.app on the iPod touch.
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    Thanks lllaass,
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    Thanks,
    EconBass

  • Recently my phone updated itself to ios 7, it wont let me sign into my iphone app store to download apps,i click on an app i want it just clicks but doesn't start to download  any help?

    recently my phone updated to ios 7, it wont let me sign into my iphone app store to download apps,i click on an app i want and it just clicks but doesn't start to download, i can see thats its not signed in so i tried to re set up my account under the app store in settings , but its just a grey area and wont let me click to input any information. this happened right after i updated my phone, any help?

    Hi SarahHannah,
    If you are having trouble activating iMessage, this article contains relevant troubleshooting steps:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Take care,
    - Ari

  • I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. Why?

    I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. How do I solve this problem?

    Make sure you have the correct country selected. Click the round flag icon bottom right side of the App Store window.

  • I can't sign in to my app store and my language is Chinese how can I change it to English?

    Cant sign in to my app store and how can I change my app language

    You can log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store and then tap 'sign out' on the popup - you can then sign in with your account/
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  • I downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?

    i downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?

    First make sure you are searching the name correctly.
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  • I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

    I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

    Newton91 wrote:
    I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
    Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

  • Why can't I sign in to the App Store?

    When I got Snow Leopard, I immediately tried to boot up the Mac App store to download Lion, but when I open the App Store and attempt to sign in, quite literally nothing happens.  Suggestions?

    Hi...
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    And disable any security software such as anti virus before trying to access the App Store.
    Make sure your Mac meets Lion's requirements:
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    2GB of memory
    OSX v10.6.6 or later (V10.6.8 recommended)
    7GB of available spare
    Please read before upgrading to Lion >  Lion upgrade questions: Apple Support Communities

  • Reinstall Mavericks but stuck on sign in to the app store !!

    HI, yesterday i try to update Yosemite but it was not success
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    Thanks

    Hi .
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  • Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

    Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks

    1. Make sure software is up to date
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    3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
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