Cannot sign in to app store on MY account, but different acc works fine
Hi,
Today I signed into someone else's AppleID on my iPad to purchase an app (with their permission.) But now that I signed out of their account, I am now unable to sign in to MY account! I get "the Apple ID you entered couldn't be found or your password was incorrect" the first time - then the second time I try, it just doesn't respond at all. Also, I am signed into my account right now (to post this message), I can access the account online via appleid.apple.com, AND I cannot sign in on my iPhone 3GS either. I have tried resetting the password, to no avail.
I am also doubtful it is a problem with the App Store itself, because I can sign back in to the alternate account with no problems. Suggestions? Anyone else having (or had) this same problem before?
Message was edited by: amaclac
Well, dunno if I did something to fix it unknowingly or if it was some sort of Apple hiccup, but I can now sign in on the iPad. I just tried signing in on iTunes to see if that would work; it did, then I tried signing in once again on iPad and that worked as well. Not sure what was going on, but all fixed now! Phew.
Similar Messages
-
I cannot sign into the App Store...
I cannot sign into the App Store, update apps or use apps purchased. How can I fix this.
I can sign into iTunes.
I am using a 3 month old MacBook Pro 17"
running Snow Lep. 10.6.8Hi Carolyn,
thank you for quick answer.
I've logged out from iTunes but nothing is changed with App Store.
It says that is impossible to connect.
Do you have other suggestions?
Sorry, what is the OP ?
Domes -
I cannot sign in to app store - what gives!? Apple ID and PW , signed in here
I cannot sign in to app store - what gives!? Apple ID and PW , signed in here
i continue to put in User ID and PW with the same error msg - 'connection failed'?!
-
I want to sign into the app store as another ID, but it is greyed out.
Hey everyone,
I want to update my apps but I am having an issue.
When I click "update", this pops up
But that is not the apple ID I am signed into the app store as, nor the account I want to use to update things.
Why is it greyed out -- uneditable -- and how can I change that?
Thanks!OK so I was having this issue too but for some reason it was happening on Evernote. The user email that was populating the Apple ID field was for a previous user on the computer that, as far as I know, doesn't use Evernote at all. It only happened recently and as far as I knew all his user information was removed from this machine once we got a new one in the office?
Uninstalling and reinstalling worked but this behaviour seems very odd. -
ITunes store has no pictures, but everything else works fine
Suddenly after almost 1 year of using iTunes with no problems I logged on and found that no pictures display in the online store. I am connected and everything works fine...in other words, I can select an artist or song or movie and the page will change accordingly. I can play samples and all text is visible...just no pictures or graphics of any kind. I am at the latest software revision. What's the deal?
In my case I also lost the scroll bars and the menus were out of alignment. Tried trashing plist with no success. Then tried Quicktime reinstall after trashing the quicktime plist. Problem solved! Obviously a Quicktime problem. Cheers
-
Cannot sign in into app store on iPhone after updating to iOS 8.2
Hello guys,
I'm having a problem here, I wonder if anyone else has this problem too and also have a solution for it. so, I tried to restore my iPhone by iCloud backup.. everything seemed to work well until I did chose the backup I want, after that an error pop ups saying something like "Cannot connect to this backup server." or "Cannot connect to server" I don't remember exactly so I was forced to set up my iPhone as new. I did that, everything seemed but when I tried to download some apps I obviously had to log in into my Apple ID... and every time I try to log in into App Store/iTunes store I get this error "Cannot connect it iTunes store".
It never happened before updating to iOS 8.2
(It happened sometime in the past when I tried to log in into app store, but after closing the settings from the task menu and re-open it again it worked)
Check THIS post guys, I think it is happening to a lot of users.
ThanksAs per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/ -
HT203425 Cannot sign into Mac App Store in Mountain Lion
When I initiate an update download through Software Update in Mac OS X 10.8.5, or when I try to log into the Mac App Store, after entering my account information the sign-in dialog box just sits there and the action icon spins, but nothing happens ... even after a very long time. Bug in Mac OS? Or something peculiar about account setup and accessing? This is an amazingly persistent problem and is reventing software updates. Any fixes?
Create a test admin user account on your Mac, sign into the account and see if the Mac App Store issues follows you there.
-
Cannot purchase error on app store then eventually account locks out
Hi,
Whenever I download a paid or free app front the app store on my iPhone I constantly get the message "cannot download metal storm wingman and 8 other apps" then after a few times of this appearing my account gets locked out.
Why does this keep appearing and how can I stop it!?the app store takes me to this dead link
It's not a dead link. Your Internet connection isn't working properly. Restart the router and the broadband device, if they're separate. If there's no change, see below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I changed my Iphone 4 ID account, but during the update and download still showing the old ID
All apps, all paid and free apps include DRM protection which is tied to the iTunes account or Apple ID that was used to download the apps.
You must use the iTunes account or Apple ID that was used to download an app in order to install an app update.
Not possible to transfer apps from one iTunes account or Apple ID to another and the same for merging accounts. -
RESET PASSWORD CONSTANTLY. SEEMS LIKE ITS OUT OF SYNC WITH ITUNES, HAVE GONE BACK TO THE FACTORY SETTINGS AND HAVE SYNC AGAIN WITH ITUNES SUCCESSFULLY
WHEN EVER i TRY TO DOWNLOIAD AN APP IT WILL REJECT THE PASSWORD. HAVE RESET THE PASSWORD SEVERAL TIMES. STILL CANNOT DOWNLOAD ANY NEW APPSI'm having the same problem with my iPad Mini. I've decided after many attempts that it's Apple's problem, since I have no problem accessing the store and making purchases through my other devices. It's saving me a lot of money not being able to buy new apps and in-app purchases. And I'm not going to waste any time with Apple Support on it. They want my money, they can figure it out all on their own. Maybe Samsung is better with this sort of hiccup...
-
TS3297 cannot sign in to iTunes store
On my daughter's iPhone 4, she cannot sign into iTunes & App stores using the Apple ID. Each time she is prompted to sign in, we select "Use Existing Apple ID". The prompt appears with empty fields for Apple ID & Password. After typing in just a few characters of the Apple ID, the prompt disappears.
We restart the process from the beginning. The prompt is empty again and quickly dismisses before completing email address, let alone entering a password.
What's going on here?
I have Reset Network Settings, disabled Automatic Time settings, and reactivated. (all suggestions on Apple Support).
The issue started after updating to iOS 6.0. Her Music Library just displayed the iCloud logo and an empty progress bar. I disabled iTunes Match and reactivated it, but it still isn't working.I am having the same issue. I have uninstalled all Apple programs and went as far as deleting all the Apple related items from the registery. No luck! Tried selecting and unselecting the proxy button, adding itunes web address' to my antivirus, made sure the firewall was not blocking itunes and tried turning the firewall and antivirus completely off. No luck!
It appears Itunes cannot see that I have an internet connection. Everything works on my laptop. Same antivirus and firewall.
Any Ideas?? -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?
Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS. -
When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance. Can someone please help me with this?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
I Can sign to the app store normally but i cannot make download from it on my iPhone 4s
Hello
I Can sign to the app store normally but i cannot make any download from it on my iPhone 4s
Any body can help … pleaseWelcome to Apple Support Communities
First, when you are going to turn off or restart your Mac, you will see a box called "Reopen windows when logging back in" in the shutdown or restart window. Untick this box and see if the App Store opens automatically in the next startup.
If it starts, open System Preferences > Users and Groups > Login Items, and see if the App Store shows up. If so, remove it from this list
Maybe you are looking for
-
Hyper-V 2012 R2 - Linux Guest VLAN Settings lost after reboot
Hi Guys, last night a have seen a strange behavior with a Sophos UTM 9.204020 Linux Guest VM. (This VM is based on SUSE SLES v11? i think) So i have Setup this in my home lab and experienced the same problem. ----Setup----- 2 External VM Switches Man
-
"Error during transfer of tax condition AP4E"
Hi Guys Please help me with the above error log. "error during transfer of tax condition AP4E" I came across this error whiles trying to create an order. How do i resolve this. Cheers.
-
Video conferencing with more than 2 people and with PC and mac users
I want to do a video conference with up to 4 people at a time. I have a mac - MBA Rev C (OS is 10.56). I just started up iChat today for the first time and am using my AIM ID on it as I don't have a .mac account. The problem is I want to chat with ot
-
Can I still download iPod software updates? iPod is out of warranty.
Can I still download iPod software updates? iPod is out of warranty.
-
Just wondering if anyone is experiencing poor battery life? I only got the phone last week and it doesn't even last 24 hours without the battery running out. I am not on the phone for long, I send a few messages and maybe look through the pics, but