Cannot sign in to iTunes account on phone, says my password is incorrect every time

I have the iphone 5c.  I have always had trouble signing in to the iTunes account - always says my password is incorrect.  Every time!!! So I go to my laptop and change my icloud password.  Try to sign in and same thing over and over.  I have changed my password several times in the last month trying to login to my Apps Store to download an app.  Never works.  Help, please!

Make sure you sign out of the other devices and then sign in with the new PW

Similar Messages

  • HT5622 Why is my phone saying my password is incorrect every time I change it, then try to log into my apple account?

    I am trying to use my apple ID for FaceTime but when I try to log in it keeps saying my password is incorrect. Even when I change the password it still says the same thing. I have changed my password three times and do not wish to do so a fourth time if I can help it. Thank you.

    Hello,
    Thank you for visiting Apple Support Communities. 
    I would first make sure that you can access your account information by using the same username and password here.  If you are able to access your account information attempt to sign in again.  If the issue persists, try the troubleshooting steps in the article below. 
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Cheers,
    Jason H. 

  • HT1420 Please help.... cannot get into the ITUNES account. It says unknown error has occured. Is there a problem with ITunes?

    Please help.... cannot get into the ITUNES account. It says unknown error has occured. Is there a problem with ITunes?

    Same thing happened with my iPhone 4S - no one is any help.  Thanks Apple for such a crappy update!  I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone.  Sheesh!  If someone has a solution to this it would be greatly appreciated.

  • Every time I try to sign in to iTunes, it says my password is incorrect.  So, I reset my password, sign in on my computer and it works.  But when I sign in to a different device, it says my password is incorrect.  Why?

    Every time I try to sign in to iTunes, it says my password is incorrect.  So, I reset my password, sign in on my computer and it works.  But when I sign in to a different device, it says my password is incorrect.  Why?

    Make sure you sign out of the other devices and then sign in with the new PW

  • Im having problems signing into my itunes account and i now the password is correct so it is not letting me homeshare?

    Im having problems signing into my itunes account on my apple tv so it is not letting me homeshare with my laptop, others are claiming to have the same problem. What is going on?

    If you are absolutely positively sure that the password you are typing in is your Apple ID password, I would try once more to enter the password. Be real careful as you type and make sure that Autocorrect is not changing what you are typing.
    If no luck try to proceed without entering the password. If you can get the iPad functional go into
    Settings > ITunes and App Store and log in there.
    If you can log into to your Apple ID there you will also need to go to
    Settings > Messages > Send and Receive and enter or check the email at which you want to receive messages,
    Also
    Settings > FaceTime > check or enter the email address you want to be reached by FaceTime.

  • Cannot sign in to iTunes account via iTunes on Macbook Pro

    I can sign in to the discussion forums here (obviously), I can connect via the store on my iPhone with no problem.  Same password in each case - yet on my MacBook Pro [v. 10.0.4 (4)] iTunes simply pops the Sign In box back up.
    Of particular interest - if I intentionally put in the wrong password, I get a line of red text that says "Your Apple ID or password was entered incorrectly."
    So I enter in what I am 100% certain is the correct password, and I just get the "Sign in to view account information" box with no warnings or errors indicated.
    I can't help but wonder if there is one of a couple of issues going on - first - that it might be a problem with Apple's servers.  Second possibility is that there is a cache issue with my MacBook Pro and/or a proxy server somewhere in the chain hiccuping.
    Anyone have any suggestions?  My password is obviously correct - it works here, on my AppleTV, and on my iPhone just fine... it is only on my MacBook Pro that the issue is showing up. I don't think its my internet connection - as I just tried again on my iPhone from the same wifi - and it worked just fine.

    Cannot connect to iTunes Store
    http://support.apple.com/kb/TS1368
    Advanced iTunes Store Troubleshooting
    http://support.apple.com/kb/TS3297

  • ITunes and App Store saying my password is incorrect when it isn't?

    I have never before had an issues with iTunes or the App Store. However, starting yesterday evening, I went to sign into the iTunes Store on my laptop and it told me my password was incorrect. The same problem occured on my iPhone when I went to download a twitter update.
    However, I've managed to sign onto the Apple website in order to post this question with no difficulties? Iv'e waited 24 hours now since my password hasn't been working on both my laptop and iPhone and nothing has changed despite changing my password twice?
    If anyone could give me a solution or any ideas on how to fix this it would be very much appriciated!
    Tthank you!

    Seeing a lot of threads re: imessage being down in the last hour, could be a problem with the Apple server.  I would try again later.

  • I cannot sign into my iTunes account.  My Apple ID email is no longer valid.  What can I do?

    i couldn't answer my security questions and when I tried to reset my password it sent it to an email that is no longer valid.  Can I change my apole id?

    You can create a new account, but all of the purchases that you did on your existing account will remain tied to that account, so only that account can potentially redownload them, authorise them on a new computer's iTunes and download updates to its apps.
    To reset the account's security questions and/or password, if you don't have access to the email account then contact Support in your country to get them reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your primary email address and add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification  : Frequently asked questions about two-step verification for Apple ID

  • HT4759 i cannot sign into my icloud account i have forgotten the password, and the Apple id has a different email address

    I cannot log into my Icloud, i have forgotten the password, but also the Apple ID has a different email address from the icloud. I cannot backup the ipad either because i need to turn off FInd my ipad and i can't

    This Apple Help page provides contact information for various countries for security problems with an Apple ID:
    http://support.apple.com/en-us/HT5699

  • I have changed my apple email address and icloud is asking me to sign in under my old email then saying my password is incorrect how can i change it pls

    I have changed my apple id but when i try to log into icloud etc it lists my old id therefore my password is wrong as there is no such account now, how do i change this to show my new id and get into my account

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. 
    If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • TS4268 iMessage worked until I switched it of now I can't get into the account as it says my password is incorrect, it's not! How frustrating!,,

    How can I get it to switch back on? I've tried resetting

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • ITunes and iMessage is saying my password is incorrect what is up with that is apple doing some sort of upgrade ?

    I am trying to use my iMessege and it is saying that my password is incorrect is apply doing some sort of upgrade that muself and all my apple contacts don't know about ?

    iMessage servers are down. Check this website for more information and updates http://www.apple.com/support/icloud/systemstatus/

  • Since upgrading to iOS 6, I cannot sign in to itunes.

    Since upgrading to iOS 6, I cannot sign in to itunes from my phone. I keep getting a "could not sign in an unknown error has orccurred" message. What do I do?

    Check your apple ID is correct and password.
    Plug it in to your mac/PC do a full reinstall.
    Good luck

  • TS3988 I cannot sign into my icloud account

    I cannot sign into my iCloud account, it keeps saying this; This Apple ID is Valid but is not an iCloud account, so what is?

    That message usually means that you have not set up iCloud using a device with iOS 5 or a Mac with OS X Lion.

  • HT1430 Cannot send email from iPhone 4S ..it keeps saying smpt password is incorrect but it is correct and I receive email no problem

    Cannot send email from iPhone...keeps saying smpt password is incorrect but it is correct.. I recieve email no problem

    On my own, I discovered the following, which worked (one responder got the solution part correct for Google): For Yahoo, where I just use a standard login with no extra verification, I had to go into Yahoo and change my password. Once I did this, the new iPhone had no problem registering accepting my Yahoo account. I WAS, however, using the correct password and user name all along, for those who did not think that was the case. The problem is on the iPhone software side. For Google, I use a two step verification, and for that, one must go to Google Mail and obtain a specific, unique password, that is designed to work only on iPhones. Hope this helps anyone else with this dilemma.

Maybe you are looking for

  • Firefox is erratic about loading complete information enabling the downloading of an mp3 recording on my web site.

    My website, www.higherlearninganovel.com, has a link for listening to and/or downloading six selections of recordings. There is an arrow to the left of each selection, but this arrow does not come up when the site's home page first appears. It has to

  • Feature differences between 2.0 and 2.1

    I need to know what the differences between Flash Lite 2.0 and 2.1.

  • Restore desktop background

    A few months ago as I was browsing the web, I found a picture of one of the most beautiful places I've ever seen. Unfortunately it was just a pic with no caption to ID the location. I set it as my desktop background with the intent of eventually find

  • VFKP table updation

    Hi !! I am looking out for conditions under which table VFKP (Shipment Costs : Item Data)  gets updated and which is the transaction to do this and which other transactions are involved in the updation, in the normal course of working. I am specifica

  • Creating a DNS Server on Oracle Linux 5.8 64 bit

    Hi Guys, I am creating a DNS host setup to resolve the SCAN IPs used in Oracle 11g R2 RAC. The Idea is to resolve 3 IP addres in a round robin fashion. I am not a hard core linux admin just a DBA. Please help me get a pointer to troubleshoot this iss