Cannot sign in to iTunes account via iTunes on Macbook Pro

I can sign in to the discussion forums here (obviously), I can connect via the store on my iPhone with no problem.  Same password in each case - yet on my MacBook Pro [v. 10.0.4 (4)] iTunes simply pops the Sign In box back up.
Of particular interest - if I intentionally put in the wrong password, I get a line of red text that says "Your Apple ID or password was entered incorrectly."
So I enter in what I am 100% certain is the correct password, and I just get the "Sign in to view account information" box with no warnings or errors indicated.
I can't help but wonder if there is one of a couple of issues going on - first - that it might be a problem with Apple's servers.  Second possibility is that there is a cache issue with my MacBook Pro and/or a proxy server somewhere in the chain hiccuping.
Anyone have any suggestions?  My password is obviously correct - it works here, on my AppleTV, and on my iPhone just fine... it is only on my MacBook Pro that the issue is showing up. I don't think its my internet connection - as I just tried again on my iPhone from the same wifi - and it worked just fine.

Cannot connect to iTunes Store
http://support.apple.com/kb/TS1368
Advanced iTunes Store Troubleshooting
http://support.apple.com/kb/TS3297

Similar Messages

  • Why can't I sign into my iTunes account via iTunes.

    I am not able to sign into my iTunes account but when I use the same ID and password I am able to sign into my apple store account.
    I have a feeling this might have something to do with the fact that sometimes I'm also not able to load certain songs onto my iPod.

    Hum. No reply.... I will call the folks at Apple and see what I find out.
    I noticed that when I was on my boys' Windows XP machine I was able to sign into my iTunes account via iTunes/store. It seems to be a problem specific to my Mac machine. ?????

  • How to add apps (free or paid apps) to my iTunes account (via iTunes on PC) for later download on iPad?

    How to add apps (free or paid apps) to my iTunes account (via iTunes on PC) for later download on iPad?
    In App Store, some apps may go on sale (become reduced in price or completely free), and these offers are usually available for limited time. I may want some of these apps but can’t download & install them immediately on my iPad for certain reasons (e.g. lacking strong Wi-Fi coverage or lacking free space on iPad or iPad is out of my reach).
    How to purchase these apps from my PC via iTunes, to be added to my account and become available for me to download on iPad later?

    Deleting from your computer is not necessary and I would not advise it since again it's wise to have a backup. But otherwise, yes, once you make a purchase from any source, the app should in the future be available for downloading from the Purchased area in the iTunes Store app on your iPad. This presumes of course that the developer of the app has not removed it.
    One note:
    delete the downloaded app file and this will remove it from my PC (and automatically become removed from my iTunes library)
    This is the reverse of the correct procedure. If you really insist on removing the app from your computer, delete it from within iTunes. iTunes will ask if you also want to move the app file to the trash. Deleting the app file manually will not automatically remove it from your iTunes library.
    Regards.

  • How can I erase itunes account on already sold macbook pro

    I'v sold my macbook pro a year ago and bought the macbook pro 17" but I forgot to sign out from itunes so my question is how can I sign out from that computer
    I sign up with a mac account not with a audible account
    Can someone help me please

    click here for information.
    if you do not have access to the old computer anymore, your only option is the +deauthorize all+ approach.
    Message was edited by: Jolly Giant

  • Can someone tell me how I load my music from my itunes account onto my new macbook pro??

    can someone tell me how to load my music from my itunes account on my iphone to my new macbook pro?

    See Here
    iTunes: How to move your music to a new computer

  • How do you sync two iTunes accounts on the same MacBook Pro

    How do you sync two itunes accounts on the same Macbookpro?

    Not sure what you mean by "sync two itunes accounts".

  • When I try to sign in to my account on iTunes, I get the above error message, along with "Please review your account information". When I then click on "Review"

    When I try to sign in to my account on iTunes, I get the above error message, along with"Please review your account information".
    When I then click on "Review", it comesup with the page "Create an Apple Account for the iTunes Store"and presents me with the Terms Of Service.
    When I click "Agree",  It is disabled.
    Can anyone tell me why this has happened and how to resolve it?
    Please, please, please help.

    Count me in as having the same problem. I have been leaving messages in the iTunes for Mac forum where others in there also are having problems. I have been unable to access my account since 11/7/2007. E-mails with Apple have not worked and now I haven't heard back from them since Saturday. I have tried both on a Mac and Windows machine and keep receiving the same error message that:
    This Apple ID has not yet been used with iTunes.
    I last purchased music with this account on 10/30/2007. I even tried resetting my password, changing my account info, trying on a computer with iTunes 7.4, etc. I have money in that account and 150 songs and 5-6 tv shows that I cannot access. I also just purchased a new computer and cannot sync my iPod with this computer since these songs will not transfer.
    Apple really needs a phone number for technical support. Having to deal with e-mails back and forth (and waiting a day for each e-mail) is not a good business practice. Hopefully they will have a phone number in the future.
    Either way, count me in on getting annoyed that a week later, this issue has not been fixed.

  • Just hooked up new apple tv for first time. able to connect to internet (netflix, youtube) but not able to connect to my itunes account via home sharing. apple tv tells me to make sure computer's itunes has home-sharing enabled, which it does. any advice?

    Just hooked up new apple tv for first time. able to connect to internet (netflix, youtube) but not able to connect to my itunes account via home sharing. apple tv tells me to make sure computer's itunes has home-sharing enabled, which it does. any advice?

    Have done both suggestions, still not working. Could it have somehting to do with my local network? I am using a wireless Internet provided by my apartment building so not sure if apple tv and my computer are not technically on the same "local network?"
    apple tv and main computer are connecting to Internet fine. Just cannot see my itunes on apple tv.
    any other advice? My itunes is turned on to home sharing. i entered the same apple itunes account into aple tv. but appletv keeps saying my computer's home sharing is not turned on...but it is.

  • How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program?

    How can a parent restrict a child's access to a PARENT'S PRE-EXSISTING iTunes account via iCloud's Family Sharing Program?  To explain further... I have a young son who is on my iCloud family sharing program... I am excited to be able to share SOME of my music in my iTunes library, but there are some songs and music videos that are not age appropriate for him and currently there is no way to restrict him from viewing and downloading anything off of my iTunes library.  Yes, I suppose I can delete the songs he shouldn't have access to, but I don't think I should have to do that... I paid for them and still like them and listen to them while I work out or am without my kids.  Is there a way for me to personally select which songs/videos I would like to "hide" from my children in an effort to shield them from inappropriate content?

    Hello ggg39,
    Welcome to the Apple Support Communities!
    I understand that you have some content in your iTunes library that you would like to restrict access for the child set up on Family Sharing with you. To do this, you can set restrictions on the child’s device as described in the attached article. 
    Family Sharing - Apple Support
    Now kids under 13 can have their own Apple IDs. As a parent or legal guardian, the family organizer can create an Apple ID for a child and add the child to the family group automatically. Ask to Buy is turned on by default, and the organizer can also limit the content kids have access to on their devices through Restrictions on an iOS device or parental controls in OS X and iTunes.
    For more information on restrictions and how to set them up, please reference the next attached article. 
    About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
    Have a great day,
    Joe

  • I am unable to sign in to my itunes account through itunes

    Hi I am unable to sign in to my itunes account through itunes.
    It works on mail, but not on Itunes.
    Please help.
    Thanks.

    i clicked to find answer to the same question as i am medical professional frustrated with lack of ease to download stuff to itouch using wireless home network and/or link USB link/line to laptop ibook of my windows desktop.... my kids say "sorry dad , we're not having trouble....
    am even having trouble changing the %&*^&% password over and over ...one for apple ,one for
    itunes..... they say email not necessary; ; for user name.... but other user names end up not working...... and i am the dad that has to get the home computer router back working after power outage..... so i am not computer clueless...... enough for now .... gotta go to work...
    total ******...... et

  • HT1386 my ipad is not syncing my music correctly from my itunes account via my laptop. The music does not appear, although it shows when you look into summary as grayed out .

    I carried out a recent software update and there after that my itunes music would not sync in the normal way. My music only shows on my ipad when connected and in music summary and this is shown as grayed out with a broken circle icon beside any new music which has been inported to my itunes account via my laptop. In the past when i connected my ipad to my laptop to sync it would ask if i wanted to transfer from ipad or not. This does not happen now at it goes straight into sync mode.

    Hi,
    This sounds so frustrating. If any processing of sound, e.g. through Logic, through Wiretap, or you might try Garageband (which I assume you have tucked away somewhere), produces the problem, then its hard to blame the software of the individual program. This leaves OSX and/or Coreaudio, or a hardware problem. Sorry if you've already reached this stage. This would mean a reinstall of OSX (or an upgrade, if you're thinking of it), or addressing the hardware issue. I know I had some very bizarre things (and repetitive) happen to me with faulty memory, or memory that just wasn't seated properly in its slot. You could start out by running the hardware test and go from there.
    Good Luck,
    Ray

  • How can I tell how many devices are connected my itunes account via icloud?

    How can I tell how many devices are connected my itunes account via icloud?

    I only know what it says in the article.  There it specifically says "iOS device" and it says. "You can view which devices or computers are  currently associated," and, "Next to each device or computer name, you will be able to see when each was associated to your Apple ID."  However, this is all in the context of, "When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID."  I guess if somebody simply logs in it won't show.

  • I am having trouble accessing the iTunes store via iTunes.  It shows an error message "iTunes could not connect to the iTunes Store.  The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

    I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3.  It keeps telling me that my connection has times out and/or check my settings.  There is nothing wrong with my setting.  I am also having trouble with the app store on my iPhone 4s and can not update apps.
    I have signed out of itunes and now cannot sign in again.

    I feel you pain i'm haveing the same problems here.
    iTunes could not connect to the iTunes Store. The
    network connection timed out.
    Make sure your network settings are correct and your network
    connection is active, then try again.
    does anyone plz have some insight for us.

  • Please help. "You cannot sign in because your account has been locked apple"

    Hi,
    Today i've tried to login to App Store but i've got this notice message :  "You cannot sign in because your account has been locked apple".
    please help.
    thanks you

    Try contacting iTunes Support (these are user-to-user forums) and see if they can tell you why it's locked and if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

    Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

    If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
    But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

Maybe you are looking for