Cannot Sign-In to Nokia Suite 3.2.98 Beta on My W...

Nokia Suite 3.2.98 Beta will not allow me to sign in on my laptop running Wnidows 7. (Error message:' Could not sign in'). I have a valid and functioning internet connection (wi-fi) as all my other connections are working properly. I've tried switching the Norton 360 firewall and Onspeed proxy off . I have also uninstalled/reinstalled and repaired the Nokia Suite software program but with no luck. I can sign in fine through the web. Please advise how I may sign in on my laptop. Thanks.

Yes, and I also removed expired certificates as suggested elsewhere. Still no positive result.

Similar Messages

Nokia suite v3.3.49 - Beta now available..

Nokia Suite v3.3.49- Beta now available at Nokia Beta Labs.

One significant improvement is in the MESSAGING.. Conversations, Inbox, Sent and Draft folders are available...
Attachments:
Nokia Suite.png ‏134 KB

Cannot sign in to Nokia account on Nokia Suite 3.2...

I need to update my E63 phone software but apparently I need to sign in to my Nokia account to do that.
Except I cannot do that, I keep getting told Nokia Suite cannot sign in to my Nokia account (at one point it said "cannot connect to server").
My internet connection is working fine, I have no proxies, and my Firewall settings are letting the suite through.
I found an FAQ telling me to get rid of expired certificates, but I did this and it did not help at all.
I can't even send feedback through Nokia Suite.
Please help

Hi Hedgehodge,
So to confirm, you've tried this:
Go to Internet Explorer > Tools > Internet Options > Content > Certificates > Trusted Root Certification Authorities. Delete all GTE CyberTrust certificates whose expiration date has passed. You should be left with one GTE certificate that is valid.
Also have you tried to update over the air?
Regards,
haZey
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Cannot sing in to Nokia Suite or download apps fro...

hello.
I'm trying to download apps on my computer and when I click 'Download via PC' it starts a download but then i get a message 'something went wrong (#400)!' and on nokia suite pops up 'Can't connect to service' etc.
Then I tried to sing in on nokia suite to try to download apps directly. I wrote my email and my password and when I clicked sing in I got a message saying: 'Could not sign in. There was a problem with connecting to your nokia account. Make sure the internet connection is working properly, and try again'.
I'm having this problem about five - six weeks now. And I can't download apps at all. My phone is nokia asha 201 and computer os is windows 7 32-bit.
Please help me, please
Attachments:
something went wrong.jpg ‏54 KB
cant connect to service.jpg ‏128 KB
could not sign in.jpg ‏119 KB

@josue_campos please, attach a screeshot of that error message and give at least one example app (and your phone model), so we are able to reproduce this here.

Cannot Sign In to OVI suit after belle update

hi,m just having a problem with my new update,after the update there was many applications just vanished so i need to download all the softwares again,that's not the biggest deal...
now i cant sign in to ovi store... when i press sign in button,before it establish the connection
it says "Unable to complete the opearation due to connection error,please try again later"
my wi-fi connetion works perfectly and,3G and WAP services are working smoothly....
so how can i deal with this? i really need to sign in to my account,to work further.
is there anyone can help me????? thank you,

Attempt changing your network distinations default setting. Menu>Settings>Connectivity>Settings>Network destinations>three stripes at the bottom right of the screen>Default connection>Internet or try WAP services. Mine was internet, after I changed it to WAP services, it work just fine.

Nokia Suite sign in "Invalid Credentials" message

Hi,
Suite version 3.5.34.
I CAN login to my website account
I cannot sign in to the suite and I am copying and pasting the same Username and Password.
I followed all instructions from the Nokia "Live Chat" (re-install suite, confirm credentials, change Password, turn off firewall, scan for virus etc) and was finally told to organise a Proxy.
The suite Help says
Nokia Suite uses Internet Explorer's proxy settings for internet connections except for the proxy username and password. If the internet connection does not seem to work, you can set the proxy username and password manually. To do so, in Nokia Suite choose Tools > Options. Proxy settings are available in the General tab. Contact your IT helpdesk personnel or similar if you need more information.
So I phoned our ISP (Telstra Bigpond cable Australia) and they say I should not use a proxy with their service and that they are not permitted to help with it.
Can someone advise what next, as if explaining to a 7-year-old, pulease!

GOOD NEWS..
I networked another computer to the one that would not work.
I downloaded the suite , installed it and I can login using the exact same details that were failing before.
Not ideal as the newly networked computer is in a less convenient room but I can live with it.
CLUES???   The failed computer uses XP Home and AVG antivirus
                         The successful computer uses XP Prof and Microsoft Security Essentials.
                       Both use Windows Firewall

Cannot Connect to Nokia Suite

Hi,
As my Nokia was running bit slow, i did a hard reset by pressing *#7370#, the phone was not connected to PC. After the phone was restarted, I cannot connect to the Nokia Suite on my laptop. It seems it cannot even realise that a phone is connected through USB. Please help.
Thanks

@Worldwar
If you change USB connectivity mode on C5-00 user interface to "mass storage" mode does your PC recognise it in this mode?
Happy to have helped forum with a Support Ratio = 42.5

I'm unable to sign in Nokia Suite

I have an trouble, when i'm sign in in Nokia Suite It give me an error message regarding Internet connection, but i have checked my internet connection. It's working properly. So anyone can tell me how to resolve this issue.
Solved!
Go to Solution.

Try the work around mentioned in Message 11 in THIS thread.

Updating country and regional maps with Nokia Suit...

Hi Folks
I am an E72 owner and a frequent user of Nokia Maps. Hence I use Nokia Suite to keep the map data up to date, time to time.
I normally download all countries by right-clicking the ALL item and choosing 'download all'. I thought I could download all available maps this way. But when all downloads are finished, I still can see some regional maps are NOT downloaded as the 'download' button is available for the regions.
Initially, I thought the regional maps of a country were NOT necessary if their country map has been downloaded simply because the country map should cover its all regions (comparing the map size of a country and its regions, and the regional maps were not automatically downloaded by default)
But it seems not that ture, at least for the latest map data v0.1.29.100.
As shown in the attached screenshot, for some countries, e.g.China, France, India, Italy, Spain and USA, some regional maps were automatically downloaded though most regional maps remain undownloaded (the 'download' button is available).
Why? Only those regional maps have been updated?
Do I really need to download ALL regional maps to keep all data up to date?
FYI
Model: E72-1
Type: RM-530
Software Version: 091.004
Software Version Date: 02-Jun-2012
Custom Version: 091.004.C00.01
Nokia Maps v3.04 10wk32 b04 MW OpenGL L MN
Map version 0.1.29.100
Nokia Suite 3.7.22
Any comments please?
Regards,
bbao
bbao
* If this post helped you, please click the white Kudo star.
* If this post has solved your issue, please click Accept as Solution.
Attachments:
Scr000078.jpg ‏44 KB
Nokia_Suite.Maps_1.jpg ‏150 KB
Nokia_Suite.Maps_2.jpg ‏156 KB

bbao wrote:
Thanks so much for effort farby and scoobyman.
It is interesting that the World Maps of scoobyman's E52 does not show any regional maps of China. The regional map of Heilongjiang will not appear in scoobyman's Nokia Suite, as there is no triangle symbol before 'China' indicating no regional maps for China at all. That definitely looks like the same thing that I saw on my E72 before updating to 00.01.29.100 map data.
First, scoobyman 's post has created confusion as he has not checked the same way as OP has done. He has checked selecting Maps and Voice Guidance on Phone at the bottom and not by selecting All under Maps at the top. If you see both attachments posted by me you can see the difference how they are displayed.
bbao wrote:
Yes, farby's India map with Nokia 5800xm seems having totally different map data. e.g. India map: 532 MB vs 372 MB, and Delhi map: 51 MB vs 33.7 MB.
BTW, it notice that you both are using a new version of Nokia Suite 3.8.13 Beta. Not sure if it could make any difference.
Whether Maps version is same or different is not the point. Even if the Maps version is different in both the cases it is being displayed the SAME way as OP ..only difference being the sizes of the data files ...

Nokia Suite has stopped working

Above is the now dreaded message I constantly receive everytime I try to sync my Calendars and Tasks between my Windows 7 based laptop and Nokia C7 mobile phone. This started around the time that I updated to the latest version of Nokia suite 3.5.34. This is one of the most important aspects of my syncs. I uses this for work and I've spent the last few days desperately trying to find a solution.
What I've done so far:
Started with trying to repair Nokia Suite through Windows 7 uninstall programme (did this several times throughout process)
Also tried to repair sync through Nokia suite (also several times)
I then deleted Nokia Suite (using Windows 7 uninstall programme along with Device drivers etc)
Then re-installed Nokia Suite
plugged in C7 and re-installed Device drivers etc.
Deleted all Calendar events on my Nokia C7
Re-installed Nokia C7 software through Nokia Suite (after saving everything important)
Deleted Nokia Suite again and installed Beta version
Deleted Beta version and all files under /Appdata/Nokia etc
Installed fresh version of Nokia Suite 3.5.34 from Nokia website
Installed c7 device drivers
Sync.....
message still there... Nokia Suite has stopped working, Windows is checking for a solution to the problem. The final messages reads something like 'A problem caused Nokia Suite to stop working....'
WHAT PROBLEM!!!???
I've spent too many hours trying to sort out this.
I've sent several logged reports directly to Nokia through the Nokia Suite system.
If anyone has some ideas on what might be the solution to this frustration I would be very grateful.
Oh... and another thing. I've also deleted and re-installed several calendar events that I'd recently entered into my Outlook calendar, just in case there was something going on there.
Not to mention the numerous times I've used the Windows troubleshooter to try to figure this things out.
Sigh... I'm not daft, but this is ridiculously complicated for something that is meant to make life simple.
Many thanks in advance.
Máire

Above is the now dreaded message I constantly receive everytime I try to sync my Calendars and Tasks between my Windows 7 based laptop andNokia C7 mobile phone. This started around the time that I updated to the latest version of Nokia suite 3.5.34. This is one of the most important aspectsof my syncs. I uses this for work and I've spent the last few days desperately trying to find a solution.
What I've done so far:
Started with trying to repair Nokia Suite through Windows 7 uninstall programme (did this several times throughout process)
Also tried to repair sync through Nokia suite (also several times)
I then deleted Nokia Suite (using Windows 7 uninstall programme along with Device drivers etc)
Then re-installed Nokia Suite
plugged in C7 and re-installed Device drivers etc.
Deleted all Calendar events on my Nokia C7
Re-installed Nokia C7 software through Nokia Suite (after saving everything important)
Deleted Nokia Suite again and installed Beta version
Deleted Beta version and all files under /Appdata/Nokia etc
Installed fresh version of Nokia Suite 3.5.34 from Nokia website
Installed c7 device drivers
Sync.....
message still there... Nokia Suite has stopped working, Windows is checking for a solution to the problem. The final messages reads something like 'Aproblem caused Nokia Suite to stop working....'
WHAT PROBLEM!!!???
I've spent too many hours trying to sort out this.
I've sent several logged reports directly to Nokia through the Nokia Suite system.
If anyone has some ideas on what might be the solution to this frustration I would be very grateful.
Oh... and another thing. I've also deleted and re-installed several calendar events that I'd recently entered into my Outlook calendar, just in case therewas something going on there.
Not to mention the numerous times I've used the Windows troubleshooter to try to figure this things out.
Sigh... I'm not daft, but this is ridiculously complicated for something that is meant to make life simple.
Many thanks in advance.
Máire

Nokia Suite won't sign in

I get an error message regarding a problem with proxy server and I can't sign in the sofware.
OVI suite had no problem
Attachments:
Nokia Suite.JPG ‏25 KB

This problem is currently under investigation.
Could you send us feedback including log files, using "Help -> Send feedback"?
Regards,
Marina
Nokia Suite team
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

Nokia suite not sign in

i can't connect nokia pc suite its showing cloud not to server

Did you get a reply from this thread, this keeps happening to me too.
I've tried all sorts. nearly turned off all my firewalls but I think that would be the last straw.
I can't sign in.
Ovi suite wants to update but cuts the connection after 4MB then doesn't restart.
It then shuts down the program.
I am still running the original symbian from purchase in feb 2011.
I am still on basic ovi suite.
I've had nothing but trouble with my phone updates and ovi suite.
I use zonealarm and AVG on my laptop running XP home.
I would love to stay with nokia but if I can't get it sorted before my upgrade I'm off to get an android phone.

My Nokia phone cannot connect to Nokia Suite (E6-0...

Hello,
I have the following problem. 2 days ago I updated my Nokia Suite with a new version ... Everything went smooth, but, when I tried to connect my phone (both E6 and C5) the suite displayed an error message saying that the phone is not connected in PC Suite mode ... I checked the setting on both phones and both were in PC SUite mode.
I emailed the Nokia support and they suggested me to reset the phone to factory settings ... I did it, but the problem still persists ... Then I tried to reinstall the Suite ... But without any result ... I still cannot connect the devices to Nokia suite.
Any suggestions on how to solve this issue? Are there others that are experiencing the same issue?
Solved!
Go to Solution.
Attachments:
message.png ‏18 KB
print-screen-c5.png ‏59 KB
print-screen-e6.png ‏60 KB

Hi EugeniuSp,
- Which Windows version and which Windows Service Pack do you have installed?
After that, please try following:
- First, disconnect both phones from your PC.
- Then reboot your PC
- When PC has started again, start again Nokia Suite
- Try now connecting your phone in PC Suite mode to your PC via USB cable
- Does Nokia Suite now connect to your phone?
If that didn't help, try following:
- Disconnect your phone from PC
- Go into WIndows Control Panel
- Search there installed programs
- Uninstall Nokia Connectivity Cable Driver
- Restart your PC
- When PC has restarted, please run again Nokia Suite installation package (available from www.nokia.com/nokiasuite) and choose repair option
- After Nokia Suite installation has completed, try connecting your phone again to your PC.
- Does Nokia Suite now connect to your phone?
Cheers, Samuli

Cannot install Nokia Suite

I'm getting the follwing error for a couple of files when installing the suite:-
"Something's gone wrong. module c:\program files (x86)\Common Files\Nokia\Tss\Communication API\cmn_usbdcm.dll failed to register. HRESULT -2147010895. Contact your support personnel"
I have tried to uninstall/re-install. I have manuallay deleted all Nokia folders and run cccleaner to remove Nokia registry keys.
Any idea what to try next?
Thanks

Hi esieens,
Could you check your Intermediate CA certificates the following:
1) Please go here:
http://www.verisign.com/support/verisign-intermediate-ca/code-signing-intermediate/index.html
to update your Intermediate CA certificates.
2) You will see 2 boxes with garbled text - one primary and one secondary.
3) Please copy and paste the text each into a text file using a text editor
such as notepad. Then save those files with a .cer extension.
4) Then import those certs into Windows by right clicking on those .cer files
and selecting Install Certificate from the menu.
You can also try to download it again the complete Nokia Suite installer package.
If it does not help, Could you please attach a screenshot here in this post?
It will help investigating the problem more quickly.
Thanks,
Best regards,
taza99
Nokia Suite Team.

Can't sign into Nokia Suite

Hi
I am having problems signing into Nokia Suite version 3.8.48
I changed the login password - but keep getting the message 'could not sign in'
Instead of my username I also tried my Ovi email alloted to me when i signed up
and a second email address that is also listed in my Nokia account details
I have tried turning off my firewall and anti-virus program which didn't work and also
checking the GTE Cybertrust certifcates but only had one which does not expire until 2018
Can anyone help?

A known issue as mentioned HERE
..also see THIS and you may find some work around ..

Cannot Sign-In to Nokia Suite 3.2.98 Beta on My W...

Similar Messages

Maybe you are looking for