Cannot sign into the music store.

When I try to log into the iTunes music store I get a window saying "Accessing music store", but it doesn't get past this stage. Does anybody know how to fix it?

If you are on dial-up, turn off the web accelerator
software.
how do you disable the web accelerator software? excuse my ignorance! I have never been able to access the music store, and have just downloaded the new version of itunes. I then was able to access the store once, and now am back to the same problem... Just says 'accessing music store' and it never does! please help, thanks!!!

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