Cannot sing in to Nokia Suite or download apps fro...

hello.
I'm trying to download apps on my computer and when I click 'Download via PC' it starts a download but then i get a message 'something went wrong (#400)!' and on nokia suite pops up 'Can't connect to service' etc.
Then I tried to sing in on nokia suite to try to download apps directly. I wrote my email and my password and when I clicked sing in I got a message saying: 'Could not sign in. There was a problem with connecting to your nokia account. Make sure the internet connection is working properly, and try again'.
I'm having this problem about five - six weeks now. And I can't download apps at all. My phone is nokia asha 201 and computer os is windows 7 32-bit.
Please help me, please 
Attachments:
something went wrong.jpg ‏54 KB
cant connect to service.jpg ‏128 KB
could not sign in.jpg ‏119 KB

@josue_campos please, attach a screeshot of that error message and give at least one example app (and your phone model), so we are able to reproduce this here.

Similar Messages

  • C5-00, Nokia Suite maps download problem

    I have Nokia C5-00 mobile with the most resent software installed and Win7 ultimate with Nokia Suite 3.6.36. When I start to load the maps of different countries and 2 or 3 of the maps are completed I always get the massage that first I have to connect my phone. And then if I reconnect my phone, or I can download one more map, or immediately I get the same massage to connect my phone. Sometimes during the download of a map before it’s completed I get this massage, and then no matter what I do, restarting the Nokia Suite or reconnecting my phone I cannot download this map anymore, I get immediately the massage to connect my phone. I don’t know if there is any possibility of downloading the maps on my computer and then manually copy them on my phone?

    @SzKSz
    It is possible to manually download map data and decompress the .zip files. Here are some links for latest 00.01.29.100 series of maps for use with your C5-00:http://discussions.nokia.com/t5/Maps-Navigation-and-GPS/Map-Series-00-01-29-100/m-p/1639304/highligh...
    Let me know if you require a specific country/region/state and ovikovi has posted previously how to apply (16) folders 0 - 9 and a- f to their appropriate location in E:\cities. As I am essentially a  Mac user have posted quite widely on manual map installation upon this forum.
    Happy to have helped forum with a Support Ratio = 42.5

  • Cannot Sign-In to Nokia Suite 3.2.98 Beta on My W...

    Nokia Suite 3.2.98 Beta will not allow me to sign in on my laptop running Wnidows 7. (Error message:' Could not sign in'). I have a valid and functioning internet connection (wi-fi) as all my other connections are working properly. I've tried switching the Norton 360 firewall and Onspeed proxy off . I have also uninstalled/reinstalled and repaired the Nokia Suite software program but with no luck. I can sign in fine through the web.  Please advise how I may sign in on my laptop. Thanks.  

    Yes, and I also removed expired certificates as suggested elsewhere. Still no positive result.

  • I cannot sign in my Apple ID and download apps and updates

    I Cannot sign in my Apple ID it is show me an error has occurred

    Apple’s having trouble with the iTunes Store servers right now. Wait for them to fix it.
    (123860)

  • Created a child ID and now cannot log into iTunes with it or download apps

    I created a new ID for my child (annoying in of itself--can't convert IDs? come on!) and I was refreshing his applications, and mid-download the password stopped working. Received a "Could Not Sign In: An unknown error has occurred" message. I can sign in with this ID at Apple Support but not in the iTunes or App Store. Tried signing out of iTunes in iOS Settings and back in with the child ID and am receiving the same error message. Problem on Apple's end?

    Just resolved himself. Maybe a server problem...

  • On the app store the text box pops up to type in the password for the download but the keyboard does not so i cannot type inmy password so i cannnot download apps

    help is there anywaay i can fix this other than resetting ipod

    Try resetting the iPod, Nothine will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • "Download failed" when trying to download apps fro...

    Hey,
    Whnever i try to download an application from the ovi store, the download bar goes upto 100% and then it says download failed. i have tried it many times with different applications. same thing everytime. 
    one thing i noticed is before i updated to v11 , i never faced this problem. and after updating, i havent been able to download a single thing.
    Please help. 
    N97 Black - V11

    After looking at so many places/forums/discussion groups, I could only find one real solution for this problem and that was 'hard reset' your phone.
    I have to admit that i used to hate this solution the most but it worked for me, infact I'm a fan of 'backup' + 'hard reset' solution now!
    Here is what you need:
    1. Backup your data/settings
    Backup your device settings/data with Nokia PC Suite/ Ovi Suite.
    2. Hard Reset
    Switch off the phone.
    Press GREEN + RED + CAMERA + ON simultaneously until you see the “Select Country” option.
    3. Restore
    Restore your device using the same utility you used for backup.
    Note:
    The default password for hard reset is 12345.
    I got all my settings back after I restored my device and the OVI app is working like a charm now!

  • Nokia Suite cannot download maps

    I just update nokia suite to 3.2.100, then I update maps, of course all maps were gone. Then I download maps, fail.
    Right now my GPS there is no maps... Please help.
    I use E71.

    Hi Taza99,
    I have E71, I updated nokia ovi to Suite v.3.2.100. Then I update my maps, of course all my maps will be deleted, and need to dowload the new one. I trying download Malaysia, Indonesia, and Singapore maps, but on trying download there is message "Something's gone wrong". There's a problem with Nokia Suite. Please restart your computer. If the problem won't go away, uninstall Nokia Suite, and download the latest version of the application from www.nokia.com/obisuite"
    Then I follow the instruction, but still not succeed.
    I attached the error message.
    Please your assist.
    Thanks.
    Attachments:
    Nokia_Suite_Cannot_Download_Map_Update.pptx ‏251 KB

  • Cannot Connect to Nokia Suite

    Hi,
    As my Nokia was running bit slow, i did a hard reset by pressing *#7370#, the phone was not connected to PC. After the phone was restarted, I cannot connect to the Nokia Suite on my laptop. It seems it cannot even realise that a phone is connected through USB. Please help.
    Thanks 

    @Worldwar
    If you change USB connectivity mode on C5-00 user interface to "mass storage" mode does your PC recognise it in this mode?
    Happy to have helped forum with a Support Ratio = 42.5

  • Nokia 701 Nokia Suite error

    Windows 7 Premium x64. Install Nokia Suite 3.2.100. It installs with no errors. Connect 701 via USB cable, more drivers install with no errors. When I tell it to check for updates I et the following message;
    "Somethings gone wrong. It seems that some program files of Nokia Suite are missing. To fix this, please uninstall nokia suite and download the latest version of the application ..."
    I've done this mulitple times and receive the same message.
    Solved!
    Go to Solution.
    Attachments:
    Nokia Suite error.docx ‏2520 KB

    Hello,
    Error has been fixed and Nokia Suite 3.4  contains the fix. You can download and install latest beta version of  Nokia Suite from here ...
    To download the installer, you need to log-in with the SAME credentials that you use on this Forum..
    Best regards,
    Marina
    Nokia Suite team
    Cheers,
    Marina
    Nokia Suite team
    Click on the Star Icon below if my advice has helped you!

  • Can't install nokia suite 3.3

    I've been trying for 3 days to install the 3.3 version of nokia suite to be able to upgrade my c7's software to belle.but:
    1. When i try to uninstall nokia suite and download 3.3 it gives me 3.2 again.
    2. When i try to upgrade the previous 3.2 it gives me a window with a repair/uninstall screen and then it stays 3.2
    3. I have tried downloading 3.3.84 beta but it is also not showing the belle update.
    PLEASE HELP! Nothing seems to work

    Thank you,
    I have followed your instruction and still no result, attach the error I get and the end.
    second time I removed all the nokia directory and with ccleaner scan en cleam the register, still no result.
    I 'm lost
    Attachments:
    error_1.jpg ‏23 KB
    error_2.jpg ‏21 KB

  • Updating problems wit Nokia Suite 3.2.100

    Hi people.
    My current firmware on the phone is: 200.21.012, RM-450, Nokia E63-3 (253.05)
    Nokia Suite tells me there is an update for this phone but when i get to the stage of: 'Preparing to download'
    It says:
    Something's gone wrong.
    There was a problem with Nokia suite. Please restart the program and try again. If the problem doesn't go away, uinstall Nokia Suite and download the latest version of the app from www.nokia.com/ovisuite. Error code: 12017
    Anyway this is the latest version (currently available)
    I have uninstalled it throughly removing EVERYTHING containing to word 'Nokia' from the registry.
    Yet still i am getting this error.
    Have already tried this method too:
    http://europe.nokia.com/search?qt=12017&np=other,products,services&cat=support&fullcontent=true&cnt=...
    No luck!
    Is anyone able to help me?
    Thanks.

    I finally have had my e63-3 RM450 product code (0583677 - Three Network Australia) updated from 200.21.012 (253.05) to system 411.21.001 (253.07). This was done at the Nokia Care Centre in Melbourne under warranty .
    I was unable to upgrade using Nokia Suite 3.2 - even though it identified the correct 411.21.001 update as required. Nokia Suite mis-identified the phone as an RM-437 rather than an RM-450. I supplied the logs to Nokia Suite feedback and noted that I had SIM unlocked the phone from the Three Network.  Nokia Suite feedback's  response was to accuse me of flashing the phone with a new product code as part of the unlocking process - thus causing Nokia Suite to confuse the RM450 with a RM 437. In response I advised them that the phone had been unlocked using a code supplied by the Network operator Three/Vodafone Australia. I then attended the Nokia Care Centre in Melbourne to ensure that the phone carried the product code on the sticker - which it did. I provided the Nokia Care Centre with the email correspondence with Nokia Suite Feedback and the Melbourne team agreed to update the software under warranty.
    There are later software updates available for the Nokia e63-3 - but these do not yet have Three/Vodafone Australia authorisation. That is an argument to take up with the Network owner who controls the authorisation of firmware updates for product code 0583677.
    I note that the latest Nokia Suite 3.3.86 still misidentifies the phone as an RM437 instead of an RM 450.
    On a final note - once updated to 411.21.001 - Skype would no longer automatically install from the website - it simply said Skype  was not available for this handset. However, manual installation of  Skype 1.5 was possible using the non-touch version for Symbian and works well.
    Nokia Suite continues to have a problem with this model of phone.
    For the record and anyone else who has this problem.
    rsw65

  • Unable to download apps to my iPhone 4S

    I cannot connect to the iTunes store to download apps even though I know for a fact that I'm entering the correct password.  What's up with that?

    Please do like this it will clearly fix this issue.
    1. Connect your iphone,ipad or ipod with itunes through you pc.
    2. Click Store --- View my account- log in
    3. Update your bank details and all other personal details properly specially your bank card details should be       match with your home adress. Dont worry untill purchasing anything you wont get charge its just registering your card details.
    4.Scroll down and on Settings you can see "Reset all warnings for buying and download."  Please press RESET.
    And wait for this process to get done after that sync your iphone, ipad or ipod again through itunes and disconnect it from the pc.
    NOW YOUR DEVICE WILL BE FREE FROM THIS ERROR MESSAGE.

  • All downloaded apps gone?

    After update to Nokia Belle, all downloaded apps are gone including some paid apps? How I can get them back?

    On my C6-01 I went to the settings section, went into to be installed and all of my apps where there waiting to be installed. Keep in mind that some of the apps don't run on Belle. The only ones I really miss are Nokia Bubbles and an app that kept the screen from timing out.

  • Problems downloading Apps from Store

    I'm having problems with my daughters new Nokia Lumia 520 - downloading apps from the store. It says I need t set up My Family. But I've done this. When I first set up her phone I crated a microsoft account for her and then I linked it to my micrsoft account on my laptop - so I am the parent and she is the child, However it says No Windows Phone 8 next to her name?? So every time she tries to download an app on her phone it tells her to set up My Family first. I have never seen a checkbox to tick to see I agree to the terms and conditions for the app store either. Should I have set up her phone with my microsoft account?

    This is an issue to be brought up with Microsoft support HERE. You are posting to the NOKIA user to user support forum and this functionality falls under the core OS (=MSFT) part of the OS.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Maybe you are looking for