Cannot start any of my creative suite 4 programs I get a error and it crashes

When i try to open any of my adobe software from creative suite4 for mac i get error and it crashes it nevr opens

What operating system are you running NOW?
If you've upgraded to Mavericks (Mac OS X 10.9.3) or Windows 8.1, it probably a crapshoot whether you can get it to run because the software is too old.
You can try using the Adobe Cleaner tool here, then reinstall:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Other downloads

Similar Messages

I cannot update my Creative Suite 5 programs. Getting this error..."Adobe Illustrator CS5 15.0.2 Update There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207 Adobe Pixel Bender Toolkit 2.5 Update..."

I cannot update my Creative Suite 5 programs. Getting these error messages...
Adobe Illustrator CS5 15.0.2 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Pixel Bender Toolkit 2.5 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207

@them,
I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry.

I recently got a new computer because my old one wouldn't let me open creative suite 3 after it generated a error and now I can't deactivate the key to activate it onto my new account.

I recently got a new computer because my old one wouldn't let me open creative suite 3 after it generated a error and now I can't deactivate the key to activate it onto my new computer. Any help would be appreciated. Thank you.

You are allowed to have two activted installations, so if the first machine is the only machine with an activated installation there is nothing prohibiting you from installing and activating on the new machine.
You can contact Adobe Support thru chat to have the old installation deactivation.
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Unable to start any of the creative suite

Got a odd problem with the creative suite 3 on some of our laptops.
Basicly the install goes threw without any error or problems, but the user(s) are unable to start any of the software.
When trying to start a program like as a example Adobe Photoshop CS 3 it either loads the window with grey background and directly to window not answering or nothing comes up and process shows up on task manager.
Tested all of the software/programs included in the suite and all suffer from the same issue.
Tested installing on a few laptops and only 1 of our models have the issue so probably a flaw in the image for that model, but how do i resolve this without remaking the image and reinstalling all the machines?

The machines tho not cutting edge should run it without a problem (2,2ghz/3gb ram/ati hd3200).
Doubt its a network/proxy issue since we have had them in use for a few months and its only the adobe suite having issues, and on the other machine models with same network config the adobe suite dosent have the same issue.
Never got as far as accept the agreement or enter cd-key so looks like its the accept agreement window not popping up that stalls evrything, but there is no error entry or any sign of a window/process for the agreement window at all.
Should be possible to remove the need for the window in registry, but as to what values ive had no luck sofar.
Havent had any luck on google to find the registry values or a contanct mail/form for adobe technical support either.

I cannot access any apps on creative cloud. I only get a spinning wheel icon.

The creative cloud merely has an indefinitely spinning icon whenever I try to access apps. In short, I can't access apps. I can't even access trial apps. No idea what the problem is. I've paid for this service, I may have to terminate it.

This was happening to me too. ANAND8502's link helped, here's what I did:
Uninstalled the Creative Cloud app
Solution 2: Remove any Creative Suite 5 or Elements 11 related Update Inventory files
If the App panel still doesn't load, then remove the Creative Suite 5 and Photoshop/Premiere Elements related Update inventory files. WARNING: This step disables the ability for the affected software titles to receive any additional automatic updates. You can manually download and apply updates from Product Updates.
The updater inventory files are stored in the following locations:
Mac OS: /Library/Application Support/Adobe/AAMUpdaterInventory/1.0/
Windows: \Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\
And this one for good measure (ignoring quitting and relaunching as I uninstalled it)
Solution 6: Delete the contents of the OOBE folder and relaunch the Creative Cloud app
Quit the Creative Cloud app from the gear icon in the upper-right corner.
Browse to the following location based on your operating system
Mac OS: /Users/<user folder>/Library/Application Support/Adobe/OOBE
Note: The \Users\<user folder>\Library\ is hidden by default after 10.7. See the following document for instructions on accessing it if necessary: Access hidden user library files | Mac OS 10.7 Lion.
Windows: C:\Users\<user folder>\AppData\Local\Adobe\OOBE
Note: The AppData is hidden with Windows default settings. See the following document for instructions to show it if needed: Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.
Delete the entire contents of the OOBE folder.Note: This folder is the one containing the opm.db file from solution 2.
Restart the computer and launch the Creative Cloud app again.Note: The app can take slightly longer than usual to load with this solution, as content in the OOBE folder is rebuilt after launch.
Reinstalled. Got the spinning wheel again and thought it didn't work, but after about 30 seconds it finally worked this time.

Nikon 800e Creative Suite 6 design standard getting raw error on some raw files not all

I have the stand alone version of Creative Suite 6. I am getting an error on some of my raw file not all of them "Could not complete your request because an unexpected end-of-file was encountered." I have researched this endless hours but cannot find any help. When I go to update in photoshop it tells me that my raw files are up to date. Any one know what to do.
I have a Dell, 64 bit operating system, Windows 7 Professional,

I do format in the camera each time after downloading the files with the reader installed in my computer. This last download nef file 15 gave me that error but nef file 17 would open just fine no problem. When I contacted the camera store today about this on going problem I told them that I had gotten a new card for the camera but the problem is still there. They wanted to know if the file would open in Nikon Capture but I don't have that installed on my computer. I did put Nikon ViewNX2 on and the file would open and I have a different image viewer that will show me raw files and it opens there but not in photoshop. He thought it might be a software problem.

Since purchasing a new Mac I cannot open any of my Creative Suite applications and I need them!

I purchased a new iMac and transferred all applications and documents to the new machine. Now it says I cannot open the apps (like Photoshop, Illustrator, etc.) and must contact my administrator (me) or Adobe. What's up?

You need to properly install the apps. But first uninstall, run the cleaner tool and then reinstall.

I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started?

I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started? Anyone know how to fix? brand new machine running windows 8.1 pro?

Jonp52000428 do you receive any specific error messages when attempting to install Creative Suite 6 Design Premium? For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC. You are welcome to post any specific error messages you discover.

My copy of Creative suite illustrator has stopped opening, I uninstalled and when I have come to reinstall it is coming up with a Exit Error 20 - anyone got any ideas - Please.

My copy of Creative suite illustrator has stopped opening, I uninstalled and when I have come to reinstall it is coming up with a Exit Error 20 - anyone got any ideas - Please.

Thank You – most helpfull
Regards,
Richard Oldroyd
The Promotion Company (Hull) Ltd
<personal info removed - kglad>
HULL: City of Culture 2017

I would like to purchase Contribute. We currently do not have any of the creative suites or Contribute. How much does it cost to just get the single user for Adobe Contribute CS5? And how do I purchase that?

I would like to purchase Contribute. We currently do not have any of the creative suites or Contribute. How much does it cost to just get the single user for Adobe Contribute CS5? And how do I purchase that?

I think it's just a little over $200 if you don't have an older version to upgrade. Around $100 if you do.
You can get it at www.adobe.com/products/contribute.html.
Click the "buy" button (top right of the page) then select "full" next to where it says "I want to buy". Add it to your cart (at that point you should get the exact price).

Cannot install any apps through Creative Cloud

I can't install any apps through creative cloud. Keeps giving me an error message when I select the Apps tab - Message says "to contact Customer Support".
I'm running a virtual PC, and want to install a trial version app to see if I like it better than my current Dreamweaver 5.
Thanks,
Joe

hi Manish,
I have Parallels 8 and Windows 8 installed. The message I mentioned earlier has disappeared, and now it's saying:
"Download error. Please contact customer support."
I attached a picture of the error message. Please let me know if there's anything I can do on my end to address the problem.
Thanks!

Is my apple MacBook Pro laptop compatible with the new Creative Suite 6 program??

I own a Apple MacBook Pro laptop i currently have the operating system Mac OS X Lion 10.7.5.
my laptop is 13 inch laptop not a 15 inch.
Here is the following info about my apple computer below:
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 384 MB
Software Mac OS X Lion 10.7.5 (11G63)
I want to make sure that the new Creative Suite 6 program is compatiable with my apple
computer before i buy it. my mother last year had brought me the creative suite 5 program
for my Dell Desktop computer however, this computer later on crashed and now i am stuck with
the CS5 program my mother brought because, this version of this program she brought is
only for a desktop computer that has a windows operating system not for a apple
computer that has a mac operating system. At the time my mother nor i knew if, i
would be getting a new apple computer plus, i needed the program for school so that i
could work on homework assignments at home. Now i am currently stuck with the
windows version of the CS5 program which i cannot use at all. I tried to install it onto
my apple laptop many times before but, i only ended up getting a error message saying
that the software I had wouldn't install to the computer for some reason unexplained.
Message was edited by: mzpretty3

Hi mzpretty3
Please See the Minimum System requirements for CS6 : http://helpx.adobe.com/x-productkb/policy-pricing/cs6-system-requirements.html

I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

I keep getting download error and it does not want to download. I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

Well... what IS the error message?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Hi I've just upgraded from Snow Leopard to Mountain Lion now Quarkxpress 6.5, Adobe creative suite CS2, Adobe Acrobat 7.0 professional and Microsoft Office 2004 will nolonger open. Can anyone please advise me what I can do to get these programs running.

Hi I've just upgraded my MacBook Pro from Snow Leopard to Mountain Lion. Now my installed programs:- Quarkxpress 6.5 - Adobe creative suite CS2 - Adobe Acrobat 7.0 professional and Microsoft Office 2004 will not open - I get a banner saying not supported by power mac. Can anyone please help me I really need these programs for my work. Thank you!

hi tuggerose
i think it is bad new for you. if it's any consilation i went through the same thing when i loaded mountain lion when it first came out. i think the problem is that mountain lion is a pure 64bit operating system and the software you have is 32bit. earlier os's were able to emulate 32bit but the new system does not. the answer is new software. i did it and it cost me a load of money and much angst so your not alone.

I need to upgrade my plug ins for Creative Suite 6. What does this mean and how do I do it?

I need to upgrade my plugins for Creative Suite 6. What does this mean and how do I do it?

With the amount of information you've provided it's impossible to offer a solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what are you seeing the exclamation point? When you double click on a thumbnail?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?

Cannot start any of my creative suite 4 programs I get a error and it crashes

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