Cannot start Backup of Azure VM Windows Server

Whenever I start a backup of an Azure VM, I get the following error message:
Snapshot VM sub task timed out.
Please retry the operation in a few minutes. If the problem persists, contact Microsoft Support.
I contacted Microsoft Support, but they told me this has not been released to Azure Support and redirected me to this forum.
Does anyone have any idea for me?

Hi Jrup1905 and bourgoisrebel
Can you please provide the following information to
[email protected] :
1.   
The VM name
2.   
The Azure Geo this VM is present.
3.   
Approximate time of the operation
4.   
Job ID for that particular job (you can see it after drilling down into the job)
5.   
Vault name
Regards, Trinadh [MSFT] This posting is provided AS IS with no warranties, and confers no rights. If you found the reply helpful, please MARK IT AS ANSWER. Looking for source of information for DPM? http://blogs.technet.com/b/dpm/ http://technet.microsoft.com/en-in/library/hh758173.aspx

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