Cannot start EAS component HTTP:101216 AppManServlet "eas"
Hi all,
I have this problem. When start the EAS in the AppsServer, i see this error:
####<Aug 24, 2011 5:03:29 PM CLT> <Error> <Deployer> <g500603sv552.cencosud.corp> <EssbaseAdminServices0> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <0000J7xafPj8tlM6yNnZ6G1ELMSE000001> <1314219809081> <BEA-149231> <Unable to set the activation state to true for the application 'EAS [Version=11.1.2.0]'.
weblogic.application.ModuleException: [HTTP:101216]Servlet: "AppManServlet" failed to preload on startup in Web application: "eas".
java.lang.NullPointerException
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForDirectory(Unknown Source)
I tried to redeploy the EAS without recreate the user objects in the database without problems, but the same issue appears.
I log the SR 3-4357927711.
This installation is: EPM 11.1.2.1 on Linux64.
Thanks,
Gaston
Edited by: TongaX on Aug 25, 2011 9:25 AM
Luis, thanks for the answer.
The problem was solved. I came back to reinstall the EAS (Reinstall complete, not redeploy), and works fine.
Thanks
Regards,
Gaston
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opmnctl startproc: starting opmn managed processes...
================================================================================
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++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
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C:\oracle\product\11.1.1\as_1\instances\instance1\diagnostics\logs\OHS\ohs1\
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You can stop it loading by commenting below line from httpd.conf
include "${ORACLE_INSTANCE}/config/${COMPONENT_TYPE}/${COMPONENT_NAME}/mod_wl_ohs.conf"
1. Go to
C:\\oracle\\product\\11.1.1\\as_1\\instances\\instance1\\config\\OHS\\ohs1/httpd.conf
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# Include the configuration files needed for mod_weblogic
include "${ORACLE_INSTANCE}/config/${COMPONENT_TYPE}/${COMPONENT_NAME}/mod_wl_ohs.conf"
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# Include the configuration files needed for mod_weblogic
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Atul Kumar
http://onlineAppsDBA.com -
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Hi,
I have 9iAS 1.0.2.2 and it has been working fine.
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I really appreciate if someone could give me some pointers about this.
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<%@ page language="sqlj"
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#sql [dctx] {
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Http server cannot start after running the following JSP
Hi,
I have 9iAS 1.0.2.2 and it has been working fine.
My http server was running fine until I ran the following Jsp. Now I cannot start the Http server at all.
I check the Oracle home and the path and make sure they match (i.e. if my Oracle Home is iSuites, I have the PATH variable: c:\oracle\isuites\bin as the 1st one. And I reboot the system after I changed the Oracle Home, check the PATH variable etc.)
I also check the oci.dll files, and I have the oci.dll file in the following directories:
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c:\oracle\806\BIN 38KB
c:\oracle\iSuites\BIN 87KB
I check the Registry (regedit) and found that I have ORACLE_HOME_KEY for ora81 home, iSuites home, but not
806 home. And there are oracle.key files in c:\oracle\ora81\bin, c:\oracle\806\bin, c:\oracle\isuites\bin .
The contents of oracle.key in c:\oracle\ora81\bin and c:\oracle\isuites\bin are correct (i.e. "Software\ORACLE\HOME0" "Software\ORACLE\HOME2" respectively.) However, the content in c:\oracle\806\bin is "Software\ORACLE" .
Will this be a problem because there is no corresponding ORACLE_HOME_KEY for 806 in regedit?
OR
the OCI.DLL file is corrupted in one of the above directory.
Below is the JSP code that I ran. Before that, my HTTP server is started correctly.
I really appreciate if someone could give me some pointers about this.
Thanks;
Kelly.
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select ename, sal, TO_CHAR(hiredate,'DD-MON-YYYY')
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%>Hi Jim,
I have the same environment with almost similar problem, no IIS services being started, but HTTP_Server still failed to start. Below log:
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Edited by: user13350226 on Sep 28, 2010 9:14 AM -
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sid XYZ
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relno 7000
patchlevel 0
patchno 95
intno 20050900
make: multithreaded, ASCII, optimized
pid 4036
Mon Apr 02 15:07:53 2007
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SWITCH TRC-HIDE on ***
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shared lib "dw_xml.dll" version 95 successfully loaded
shared lib "dw_xtc.dll" version 95 successfully loaded
shared lib "dw_stl.dll" version 95 successfully loaded
shared lib "dw_gui.dll" version 95 successfully loaded
shared lib "dw_mdm.dll" version 95 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
Mon Apr 02 15:07:58 2007
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
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DpShMCreate: sizeof(wp_adm) 19888 (904)
DpShMCreate: sizeof(tm_adm) 3605136 (17936)
DpShMCreate: sizeof(wp_ca_adm) 18000 (60)
DpShMCreate: sizeof(appc_ca_adm) 6000 (60)
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DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
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DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1280)
DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 05BF0040, size: 4240712)
DpShMCreate: allocated sys_adm at 05BF0040
DpShMCreate: allocated wp_adm at 05BF1A28
DpShMCreate: allocated tm_adm_list at 05BF67D8
DpShMCreate: allocated tm_adm at 05BF6808
DpShMCreate: allocated wp_ca_adm at 05F66A98
DpShMCreate: allocated appc_ca_adm at 05F6B0E8
DpShMCreate: allocated comm_adm at 05F6C858
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DpShMCreate: allocated gw_adm at 05FED748
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MBUF state OFF
DpCommInitTable: init table for 500 entries
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
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Using implementation view
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<ES> 2039 blocks reserved for free list.
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WARNING => System running without ICM - check rdisp/start_icman [dpxxdisp.c 12314]
rdisp/http_min_wait_dia_wp : 1 -> 1
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DpStartStopMsg: send start message (myname is >houston_XYZ_60 <)
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CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 40000000 for monitoring segment.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]
DpMsgAdmin: Set patchno for this platform to 95
Release check o.K.
Mon Apr 02 15:08:38 2007
ERROR => W0 (pid 1084) died [dpxxdisp.c 14318]
ERROR => W1 (pid 4200) died [dpxxdisp.c 14318]
ERROR => W2 (pid 3316) died [dpxxdisp.c 14318]
ERROR => W3 (pid 5276) died [dpxxdisp.c 14318]
ERROR => W4 (pid 5348) died [dpxxdisp.c 14318]
ERROR => W5 (pid 3436) died [dpxxdisp.c 14318]
ERROR => W6 (pid 3920) died [dpxxdisp.c 14318]
ERROR => W7 (pid 4868) died [dpxxdisp.c 14318]
ERROR => W8 (pid 5380) died [dpxxdisp.c 14318]
ERROR => W9 (pid 4584) died [dpxxdisp.c 14318]
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my types changed after wp death/restart 0x1e --> 0x1c
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my types changed after wp death/restart 0x1c --> 0x18
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ERROR => W13 (pid 4916) died [dpxxdisp.c 14318]
ERROR => W14 (pid 4440) died [dpxxdisp.c 14318]
ERROR => W15 (pid 4544) died [dpxxdisp.c 14318]
ERROR => W16 (pid 1888) died [dpxxdisp.c 14318]
ERROR => W17 (pid 548) died [dpxxdisp.c 14318]
ERROR => W18 (pid 2800) died [dpxxdisp.c 14318]
ERROR => W19 (pid 2080) died [dpxxdisp.c 14318]
ERROR => W20 (pid 2888) died [dpxxdisp.c 14318]
my types changed after wp death/restart 0x18 --> 0x10
ERROR => W21 (pid 5572) died [dpxxdisp.c 14318]
my types changed after wp death/restart 0x10 --> 0x0
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1609
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Apr 02 15:08:48 2007
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long) Mon Apr 02 20:08:48 2007
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 1084 Ended no 1 0 0
1 DIA 4200 Ended no 1 0 0
2 DIA 3316 Ended no 1 0 0
3 DIA 5276 Ended no 1 0 0
4 DIA 5348 Ended no 1 0 0
5 DIA 3436 Ended no 1 0 0
6 DIA 3920 Ended no 1 0 0
7 DIA 4868 Ended no 1 0 0
8 DIA 5380 Ended no 1 0 0
9 DIA 4584 Ended no 1 0 0
10 UPD 4188 Ended no 1 0 0
11 ENQ 2700 Ended no 1 0 0
12 BTC 4604 Ended no 1 0 0
13 BTC 4916 Ended no 1 0 0
14 BTC 4440 Ended no 1 0 0
15 BTC 4544 Ended no 1 0 0
16 BTC 1888 Ended no 1 0 0
17 BTC 548 Ended no 1 0 0
18 BTC 2800 Ended no 1 0 0
19 BTC 2080 Ended no 1 0 0
20 BTC 2888 Ended no 1 0 0
21 SPO 5572 Ended no 1 0 0
Dispatcher Queue Statistics Mon Apr 02 20:08:48 2007
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
1
2000
1
1
--------++++--
+
DIA
3
3
2000
3
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 7
wake_evt_udp_now 0
wake events total 3, udp 3 (100%), shm 0 ( 0%)
since last update total 3, udp 3 (100%), shm 0 ( 0%)
Dump of tm_adm structure: Mon Apr 02 20:08:48 2007
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Mon Apr 02 20:08:48 2007
=============================
Slots: 300, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1609
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Apr 02 15:08:53 2007
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >houston_XYZ_60 < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes
Stop gateway
killing process (2072) (SOFT_KILL)
Terminate gui connections
wait for end of work processes
wait for end of gateway
[DpProcDied] Process lives (PID:2072 HANDLE:1580)
waiting for termination of gateway ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1609
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
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XYZvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
XYZvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 189 bytes
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=562,pac=1,MESG_IO)
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIRead: read for hdl 2 timed out (0ms)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=114,pac=1,MESG_IO)
MsINiWrite: sent 114 bytes
send msg (len 110+4) to name MSG_SERVER, type 0, key -
MsSndName: MS_NOOP ok
Send 4 bytes to MSG_SERVER
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIPeek: peek successful for hdl 2 (r)
NiIRead: hdl 2 received data (rcd=114,pac=1,MESG_IO)
NiBufIIn: NIBUF len=114
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER , typ 0, key -
Received 4 bytes from MSG_SERVER
Received opcode MS_NOOP from msg_server, reply MSOP_OK
MsOpReceive: ok
MsSendKeepalive : keepalive sent to message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
Mon Apr 02 15:08:55 2007
NiIPeek: peek for hdl 2 timed out (r; 1000ms)
NiIRead: read for hdl 2 timed out (1000ms)
DpHalt: no more messages from the message server
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 11976]
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiBufISelUpdate: new MODE -- (r-) for hdl 2 in set0
SiSelNSet: set events of sock 1488 to: ---
NiBufISelRemove: remove hdl 2 from set0
SiSelNRemove: removed sock 1488 (pos=2)
SiSelNRemove: removed sock 1488
NiSelIRemove: removed hdl 2
MBUF state OFF
AdGetSelfIdentRecord: > <
XYZvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
XYZvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
XYZvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/22
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 9)
MBUF component DOWN
NiICloseHandle: shutdown and close hdl 2 / sock 1488
NiBufIClose: clear extension for hdl 2
MsIDetach: detach MS-system
cleanup EM
EsCleanup ....
EmCleanup() -> 0
Es2Cleanup: Cleanup ES2
***LOG Q05=> DpHalt, DPStop ( 4036) [dpxxdisp.c 10333]
Good Bye .....
<b>The dev_w21 reads:
trc file: "dev_w21", trc level: 1, release: "700"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, MJ
B
B Mon Apr 02 15:08:01 2007
B create_con (con_name=R/3)
B Loading DB library 'D:\usr\sap\put\exe\dbmssslib.dll' ...
B Library 'D:\usr\sap\put\exe\dbmssslib.dll' loaded
B Version of 'D:\usr\sap\put\exe\dbmssslib.dll' is "700.08", patchlevel (0.87)
B New connection 0 created
M sysno 60
M sid XYZ
M systemid 560 (PC with Windows NT)
M relno 7000
M patchlevel 0
M patchno 95
M intno 20050900
M make: multithreaded, ASCII, optimized
M pid 5572
M
M kernel runs with dp version 224(ext=109) (@(#) DPLIB-INT-VERSION-224)
M length of sys_adm_ext is 360 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc21 5572) [dpxxdisp.c 1301]
I
I Mon Apr 02 15:08:02 2007
I MtxInit: 30000 0 0
M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M DpShMCreate: sizeof(wp_adm) 19888 (904)
M DpShMCreate: sizeof(tm_adm) 3605136 (17936)
M DpShMCreate: sizeof(wp_ca_adm) 18000 (60)
M DpShMCreate: sizeof(appc_ca_adm) 6000 (60)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
M DpShMCreate: sizeof(comm_adm) 528048 (1048)
M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
M DpShMCreate: sizeof(slock_adm) 0 (96)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm) 0 (72)
M DpShMCreate: sizeof(vmc_adm) 0 (1280)
M DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)
M DpShMCreate: sizeof(gw_adm) 48
M DpShMCreate: SHM_DP_ADM_KEY (addr: 063F0040, size: 4240712)
M DpShMCreate: allocated sys_adm at 063F0040
M DpShMCreate: allocated wp_adm at 063F1A28
M DpShMCreate: allocated tm_adm_list at 063F67D8
M DpShMCreate: allocated tm_adm at 063F6808
M DpShMCreate: allocated wp_ca_adm at 06766A98
M DpShMCreate: allocated appc_ca_adm at 0676B0E8
M DpShMCreate: allocated comm_adm at 0676C858
M DpShMCreate: system runs without slock table
M DpShMCreate: system runs without file table
M DpShMCreate: allocated vmc_adm_list at 067ED708
M DpShMCreate: allocated gw_adm at 067ED748
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 067ED778
M DpShMCreate: allocated wall_adm at 067ED780
X EmInit: MmSetImplementation( 2 ).
X MM global diagnostic options set: 0
X <ES> client 21 initializing ....
X Using implementation view
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M ThInit: running on host houston
M
M Mon Apr 02 15:08:03 2007
M calling db_connect ...
C Thread ID:4020
C Thank You for using the SLOLEDB-interface
C Using dynamic link library 'D:\usr\sap\put\exe\dbmssslib.dll'
C dbmssslib.dll patch info
C patchlevel 0
C patchno 87
C patchcomment MSSQL: UTAB/ATAB/Dynp-access via clientside cursor (1002914)
C np:(local) connection used on houston
C CopyLocalParameters: dbuser is 'XYZ_shd'
C Using Provider SQLNCLI
C OpenOledbConnection: MARS property was set successfully.
C Provider Release:9.00.1399.06
C Using Provider SQLNCLI
C OpenOledbConnection: MARS property was set successfully.
C Can't use MARS (on sql 8.0). Reconnecting without MARS functionality.
C Using Provider SQLNCLI
C Provider Release:9.00.1399.06
C Using Provider SQLNCLI
C CheckCodepageType: line 24329. hr: 0x80040e37 Invalid object name 'DBPROPERTIES'.
C sloledb.cpp [CheckCodepageType,line 24329]: Error/Message: (err 208, sev 16), Invalid object name 'DBPROPERTIES'.
C Procname: [CheckCodepageType -- no proc]
C Cache sizes: header 52 bytes, 20000 names (26720000 bytes), 500 dynamic statements (2724000 bytes), total 29444052 bytes
C Initializing shared procedure name cache houston_XYZXYZ_XYZ_SHD_MEM.
C procedure cache created/attached
C PSP: 0 procedure names registered
C Connected to db server : [houston] server_used : [np:(local)], dbname: XYZ, dbuser: XYZ
C pn_id:houston_XYZXYZ_XYZ_SHD
C Not using MARS (on sql 8.0)
B Connection 0 opened (DBSL handle 0)
B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost
B 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20070402 150803 houston
C The IRow interface is supported by this OLEDB provider
C sloledb.cpp [ParamStmtExec,line 12988]: Error/Message: (err 8180, sev 0), Statement(s) could not be prepared.
C Procname: [##YshoustonXYZ00000055720000000001150803]
C sloledb.cpp [ParamStmtExec,line 12988]: Error/Message: (err 208, sev 16), Invalid object name 'SVERS'.
C Procname: [##YshoustonXYZ00000055720000000001150803]
C ParamStmtExec failed. HR 80040e14 DBSL retcode 103. stmt: [SELECT TOP 1 VERSION FROM SVERS ]
C Conn_i:1 selection:1 singleton:1 flag_fupd:0 use_cursor:0 chksum: 112156
C DbSlRead - Error 103 (dbcode 208) on open
C DbSlRead - <##YshoustonXYZ00000055720000000001150803>
C DbSlRead - Error 103 (dbcode 208) on fetch
C DbSlRead - <##YshoustonXYZ00000055720000000001150803>
B ***LOG BZA=> table SVERS does not exist on database [dblink#3 @ 1299] [dblink 1299 ]
M ***LOG R19=> ThInit, db_connect ( DB-Connect 004096) [thxxhead.c 1426]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 10240]
M
M Info for wp 21
M
M stat = WP_RUN
M waiting_for = NO_WAITING
M reqtype = DP_RQ_SPOWP
M act_reqtype = NO_REQTYPE
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source =
M last_tid = 0
M last_mode = 0
M semaphore = 0
M act_cs_count = 0
M csTrack = 0
M csTrackRwExcl = 0
M csTrackRwShrd = 0
M control_flag = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M vm = no VM
M
M *****************************************************************************
M *
M * LOCATION SAP-Server houston_XYZ_60 on host houston (wp 21)
M * ERROR ThInit: db_connect
M *
M * TIME Mon Apr 02 15:08:03 2007
M * RELEASE 700
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 10439
M * COUNTER 1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 720]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 260]
M Entering ThSetStatError
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc21 5572) [dpnttool.c 327]</b>
On SDN there are many discussions about similar errors but none
of them fits our situation.
Please give your advice. Points will be given.
Thanks!Target SAP system is ADC
Enter the SAP instance number [59]:
? INSTANCE NUMBER =
Waiting for input since Mar 22, 2007 1:20:45 PM
> INSTANCE NUMBER = 59
Type of database system is MSS
>>>>>>>>>> Input Wizard <<<<<<<<<<
Please enter up to 24 mount points for CDs.
Enter at least the mount point for the CD titled "Upgrade Master CD/DVD"
? MOUNT POINT 01 =
? MOUNT POINT 02 =
? MOUNT POINT 03 =
? MOUNT POINT 04 =
? MOUNT POINT 05 =
? MOUNT POINT 06 =
Please enter up to 24 mount points for CDs.
Enter at least the mount point for the CD titled "Upgrade Master CD/DVD"
? MOUNT POINT 07 =
? MOUNT POINT 08 =
? MOUNT POINT 09 =
? MOUNT POINT 10 =
? MOUNT POINT 11 =
? MOUNT POINT 12 =
Please enter up to 24 mount points for CDs.
Enter at least the mount point for the CD titled "Upgrade Master CD/DVD"
? MOUNT POINT 13 =
? MOUNT POINT 14 =
? MOUNT POINT 15 =
? MOUNT POINT 16 =
? MOUNT POINT 17 =
? MOUNT POINT 18 =
Please enter up to 24 mount points for CDs.
Enter at least the mount point for the CD titled "Upgrade Master CD/DVD"
? MOUNT POINT 19 =
? MOUNT POINT 20 =
? MOUNT POINT 21 =
? MOUNT POINT 22 =
? MOUNT POINT 23 =
? MOUNT POINT 24 =
Waiting for input since Mar 22, 2007 1:20:49 PM
> MOUNT POINT 12 = D:\D12\SAP_CRM_5.0_SR2_Installation_Export
> MOUNT POINT 23 = D:\D23\51032247
> MOUNT POINT 18 = D:\D18\NW_2004s_SR2_liveCache_7.6.00_Bd._29
> MOUNT POINT 15 = D:\D15\NW_2004s_SR2_Upgrade_Master
> MOUNT POINT 09 = D:\D9
> MOUNT POINT 14 = D:\D14\SAP_CRM_5.0_SR2_Installation_Export
> MOUNT POINT 01 = D:\D1\SAP_CRM_5.0_SR2_Upgrade_Export
> MOUNT POINT 08 = D:\D8\SAP_CRM_5.0_SR2_Languages
> MOUNT POINT 20 = D:\D20\NW_2004s_SR2_Languages
> MOUNT POINT 03 = C:\D3\SAP_CRM_5.0_SR2_Upgrade_Export
> MOUNT POINT 06 = C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86
> MOUNT POINT 10 = D:\D10
> MOUNT POINT 17 = D:\D17\51032257
> MOUNT POINT 21 = D:\D21\NW_2004s_SR2_Languages
> MOUNT POINT 19 = D:\D19\51032257
> MOUNT POINT 05 = C:\D5\SAP_CRM_5.0_SR2_Upgrade_Export
> MOUNT POINT 04 = C:\D4\SAP_CRM_5.0_SR2_Upgrade_Export
> MOUNT POINT 11 = D:\D11\SAP_CRM_5.0_SR2_Installation_Export
> MOUNT POINT 07 = D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master
> MOUNT POINT 24 = D:\D24
> MOUNT POINT 02 = C:\D2\SAP_CRM_5.0_SR2_Upgrade_Export
> MOUNT POINT 22 = D:\D22\NW_2004s_SR2_Languages
> MOUNT POINT 16 = D:\D16\BS_2005_SR2_SAP_Installation_Master
> MOUNT POINT 13 = D:\D13\SAP_CRM_5.0_SR2_Installation_Export
Reading data from "Upgrade Master CD/DVD"...
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL7000.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL7000.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL700X.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL700X.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS2.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS2.SAR successfully unpacked to D:\usr\sap\put.
Welcome to the SAP upgrade control program.
Important information for this upgrade is included
in the upgrade Note and further Notes mentioned therein.
Refer to the upgrade manual for the number of this note.
It is advisable to obtain this Note before starting any process
since it also contains important information about preparing
the upgrade.
It is essential that you get a current version of this Note
before starting the upgrade with SAPup. It contains a keyword
which is necessary to start the upgrade procedure.
Please look into the SAP Service Marketplace or, if not available,
use the form in your packet to request the upgrade Note.
? continue
? cancel
Waiting for input since Mar 22, 2007 1:24:47 PM
> cancel
Connection to SAPup was closed
Target SAP system is ADC
Enter the SAP instance number [59]:
? INSTANCE NUMBER =
Waiting for input since Mar 22, 2007 1:28:34 PM
> INSTANCE NUMBER = 59
Type of database system is MSS
Reading data from "Upgrade Master CD"...
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL7000.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL7000.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL700X.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\DBINDEP\CTRL700X.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS2.SAR" to "D:\usr\sap\put" ...
Archive D:\D7\SAP_CRM_5.0_SR2_Upgrade_Master\UMN_WINDOWS_I386\MSS\UPTOOLS2.SAR successfully unpacked to D:\usr\sap\put.
Welcome to the SAP upgrade control program.
Important information for this upgrade is included
in the upgrade Note and further Notes mentioned therein.
Refer to the upgrade manual for the number of this note.
It is advisable to obtain this Note before starting any process
since it also contains important information about preparing
the upgrade.
It is essential that you get a current version of this Note
before starting the upgrade with SAPup. It contains a keyword
which is necessary to start the upgrade procedure.
Please look into the SAP Service Marketplace or, if not available,
use the form in your packet to request the upgrade Note.
? continue
? cancel
Waiting for input since Mar 22, 2007 1:28:43 PM
> continue
SAP UPGRADE CONTROL PROGRAM
================================
This is SAPup version 7.00/2 upgrade to release
500 of BBPCRM
2005_1_700 of PI_BASIS
700 of SAP_ABA
700 of SAP_AP
700 of SAP_BASIS
700 of SAP_BW
2005_1_700 of ST-PI
Target SAP system is ADC, MSSQL database
SAPup started in PREPARE mode.
? continue
? cancel
Waiting for input since Mar 22, 2007 1:28:50 PM
> continue
The following options are available:
select: Display screen for selecting PREPARE modules
status: Display the statuses of the PREPARE modules
exit: Exit PREPARE
help: Getting help about PREPARE
? select
? status
? exit
Waiting for input since Mar 22, 2007 1:28:54 PM
> select
Select the PREPARE modules
? name status mandatory
? Parameter input initial yes
? Initialization initial yes
? Import initial yes
? Extension initial yes
? Integration initial yes
? Installation initial yes
? General checks initial yes
? Activation checks initial yes
? Necessary checks for conversions initial yes
? Optional checks for conversions initial no
? Modification support initial no
? Pre-processing initial no
Waiting for input since Mar 22, 2007 1:28:56 PM
> Parameter input initial yes
You selected the following PREPARE modules:
Parameter input
execute: Execute the selected PREPARE modules.
Make sure that you have carried out the actions described in
D:\usr\sap\put\log\CHECKS.LOG before continuing.
(Note: The contents of file CHECKS.LOG are saved
in D:\usr\sap\put\log\CHECKS.SAV)
select: Display screen for selecting PREPARE modules.
exit: Exit PREPARE.
help: Getting help about PREPARE modules.
? execute
? select
? exit
Waiting for input since Mar 22, 2007 1:28:59 PM
> execute
Execution of PREPARE module Parameter input begins at 20070322142901
>> 14:29:01 PREPARE: START OF PHASE BEGIN_PRE
Generating html phase list files 'phase_toc.html' and 'phaselist.html'
>> 14:29:01 PREPARE: END OF PHASE BEGIN_PRE
>> 14:29:01 PREPARE: START OF PHASE KEY_CHK
Correction package 'D:\usr\sap\put\FIX_CRM50SR2.UPG' found, extracting to 'D:\usr\sap\put'
Archive successfully unpacked.
Enter the SAPup keyword of note 961511
? SAPup keyword =
Waiting for input since Mar 22, 2007 1:29:02 PM
> SAPup keyword = 19327784
>> 14:37:23 PREPARE: END OF PHASE KEY_CHK
>> 14:37:23 PREPARE: START OF PHASE EXTRACTKRN_PRE
Extracting archive "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPMMC.SAR" to "D:\usr\sap\put\exe" ...
Archive C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPMMC.SAR successfully unpacked to D:\usr\sap\put\exe.
Copying file "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\UNINSTSAP.EXE" to "D:\usr\sap\put\exe" ...
Done.
Extracting archive "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPEXE.SAR" to "D:\usr\sap\put\exe" ...
Archive C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPEXE.SAR successfully unpacked to D:\usr\sap\put\exe.
Extracting archive "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\MSS\SAPEXEDB.SAR" to "D:\usr\sap\put\exe" ...
Archive C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\MSS\SAPEXEDB.SAR successfully unpacked to D:\usr\sap\put\exe.
Copying file "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\IGSEXE.SAR" to "D:\usr\sap\put\exe" ...
Done.
Copying file "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\IGSHELPER.SAR" to "D:\usr\sap\put\exe" ...
Done.
Extracting archive "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPMMC.SAR" to "D:\usr\sap\put\exenew" ...
Archive C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPMMC.SAR successfully unpacked to D:\usr\sap\put\exenew.
Copying file "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\UNINSTSAP.EXE" to "D:\usr\sap\put\exenew" ...
Done.
Extracting archive "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPEXE.SAR" to "D:\usr\sap\put\exenew" ...
Archive C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\SAPEXE.SAR successfully unpacked to D:\usr\sap\put\exenew.
Extracting archive "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\MSS\SAPEXEDB.SAR" to "D:\usr\sap\put\exenew" ...
Archive C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\MSS\SAPEXEDB.SAR successfully unpacked to D:\usr\sap\put\exenew.
Copying file "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\IGSEXE.SAR" to "D:\usr\sap\put\exenew" ...
Done.
Copying file "C:\D6\NW_2004s_SR2_Kernel_WINDOWS__LNX_X86\KN_WINDOWS_I386_AUPG\DBINDEP\IGSHELPER.SAR" to "D:\usr\sap\put\exenew" ...
Done.
>> 14:40:10 PREPARE: END OF PHASE EXTRACTKRN_PRE
>> 14:40:10 PREPARE: START OF PHASE INITPUT_PRE
Supply the following information:
Confirm the name of your SAP system:
? SAP SYSTEM ID =
The hostname of your central SAP server:
? SAP SYSTEM HOST =
Enter the SAP instance number:
? INSTANCE NUMBER =
Waiting for input since Mar 22, 2007 1:40:10 PM
> INSTANCE NUMBER = 59
> SAP SYSTEM HOST = damascus
> SAP SYSTEM ID = ADC
The system identifier of your database:
? DATABASE ID =
The hostname of your database server:
? DATABASE HOST =
Waiting for input since Mar 22, 2007 1:43:59 PM
> DATABASE HOST = damascus
> DATABASE ID = ADC
Executing script MSSCONCHECK ...
Supply the following information:
The password for SAP user DDIC in client 000
(may be 19920706):
? DDIC PASSWORD =
Verify password for SAP user DDIC:
? DDIC PASSWORD =
Waiting for input since Mar 22, 2007 1:44:03 PM
> DDIC PASSWORD = <hidden input>
> DDIC PASSWORD = <hidden input>
The hostname of your batch server:
? BATCH HOST =
Waiting for input since Mar 22, 2007 1:44:14 PM
> BATCH HOST = damascus
Supply the following information:
The maximum number of parallel processes during uptime:
? MAXIMUM UPTIME PROCESSES =
The number of parallel import processes:
? R3TRANS PROCESSES =
The maximum profile value of "bufreftime":
? MAXIMUM SYNC TIME =
Waiting for input since Mar 22, 2007 1:44:16 PM
> R3TRANS PROCESSES = 3
> MAXIMUM SYNC TIME = 120
> MAXIMUM UPTIME PROCESSES = 1
The password for Operating System account .\SAPServiceADC:
? PASSWORD =
Verification of the password for Operating System account .\SAPServiceADC:
? PASSWORD =
Waiting for input since Mar 22, 2007 1:44:19 PM
> PASSWORD = <hidden input>
> PASSWORD = <hidden input>
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
Executing script MSSUPGSPS ...
Executing script MSSINCHK ...
>> 14:44:43 PREPARE: END OF PHASE INITPUT_PRE
>> 14:44:43 PREPARE: START OF PHASE DBCHK_PRE
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
Is there more than one system running in this database?
(MCOD: Multiple components in one database)
? no
? yes
Waiting for input since Mar 22, 2007 1:44:45 PM
> no
>> 14:44:49 PREPARE: END OF PHASE DBCHK_PRE
>> 14:44:49 PREPARE: START OF PHASE CONFCHK_IMP
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
>> 14:44:50 PREPARE: END OF PHASE CONFCHK_IMP
>> 14:44:50 PREPARE: START OF PHASE SOLMAN_CHK
The SAP Solution Manager Key is required for the upgrade.
Further informations can be found in the upgrade guide,
the SAP Service Marketplace and SAP note 805390!
? continue
? cancel
Waiting for input since Mar 22, 2007 1:44:50 PM
> continue
? SAP Solution Manager Key =
Waiting for input since Mar 22, 2007 1:44:53 PM
> SAP Solution Manager Key = 12D8B10981
>> 14:45:14 PREPARE: END OF PHASE SOLMAN_CHK
>> 14:45:14 PREPARE: START OF PHASE CHKSYSTYPE
>> 14:45:14 PREPARE: END OF PHASE CHKSYSTYPE
>> 14:45:14 PREPARE: START OF PHASE HIAV_CHK
>> 14:45:14 PREPARE: END OF PHASE HIAV_CHK
>> 14:45:15 PREPARE: START OF PHASE J2EE_CHK1
>> 14:45:15 PREPARE: END OF PHASE J2EE_CHK1
>> 14:45:15 PREPARE: START OF PHASE REQ_J2EEUPG
>> 14:45:15 PREPARE: END OF PHASE REQ_J2EEUPG
>> 14:45:15 PREPARE: START OF PHASE SETSYNC_PREP_STARTED
>> 14:45:15 PREPARE: END OF PHASE SETSYNC_PREP_STARTED
>> 14:45:15 PREPARE: START OF PHASE REQ_READNOTE
>> 14:45:15 PREPARE: END OF PHASE REQ_READNOTE
>> 14:45:15 PREPARE: START OF PHASE INIT_CBU
>> 14:45:15 PREPARE: END OF PHASE INIT_CBU
>> 14:45:15 PREPARE: START OF PHASE CHECKGROUP_END0
Execution of PREPARE module Parameter input ends at 20070322144515
Execution of the selected PREPARE modules finished
with the statuses as follows:
'Parameter input' status: succeeded
Please see file D:\usr\sap\put\log\CHECKS.LOG
for the actions which have to be performed.
? continue
? cancel
Waiting for input since Mar 22, 2007 1:45:15 PM
> continue
The following options are available:
select: Display screen for selecting PREPARE modules
status: Display the statuses of the PREPARE modules
exit: Exit PREPARE
help: Getting help about PREPARE
? select
? status
? exit
Waiting for input since Mar 22, 2007 1:45:23 PM
> select
Select the PREPARE modules
? name status mandatory
? Parameter input succeeded yes
? Initialization initial yes
? Import initial yes
? Extension initial yes
? Integration initial yes
? Installation initial yes
? General checks initial yes
? Activation checks initial yes
? Necessary checks for conversions initial yes
? Optional checks for conversions initial no
? Modification support initial no
? Pre-processing initial no
Waiting for input since Mar 22, 2007 1:45:26 PM
> Initialization initial yes
You selected the following PREPARE modules:
Initialization
execute: Execute the selected PREPARE modules.
Make sure that you have carried out the actions described in
D:\usr\sap\put\log\CHECKS.LOG before continuing.
(Note: The contents of file CHECKS.LOG are saved
in D:\usr\sap\put\log\CHECKS.SAV)
select: Display screen for selecting PREPARE modules.
exit: Exit PREPARE.
help: Getting help about PREPARE modules.
? execute
? select
? exit
? display CHECKS.LOG
Waiting for input since Mar 22, 2007 1:45:30 PM
> execute
Execution of PREPARE module Initialization begins at 20070322144532
>> 14:45:32 PREPARE: START OF PHASE INITCURENV
>> 14:45:32 PREPARE: END OF PHASE INITCURENV
>> 14:45:32 PREPARE: START OF PHASE DBCHK_INI
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getdbinfo ADC
>> 14:45:34 PREPARE: END OF PHASE DBCHK_INI
>> 14:45:34 PREPARE: START OF PHASE RFCCHK_INI
>> 14:45:34 PREPARE: END OF PHASE RFCCHK_INI
>> 14:45:34 PREPARE: START OF PHASE VERSCHK_INI
>> 14:45:34 PREPARE: END OF PHASE VERSCHK_INI
>> 14:45:34 PREPARE: START OF PHASE VALCHK_INI
>> 14:45:35 PREPARE: END OF PHASE VALCHK_INI
>> 14:45:35 PREPARE: START OF PHASE TOOLVERSION_INI
>> 14:45:36 PREPARE: END OF PHASE TOOLVERSION_INI
>> 14:45:36 PREPARE: START OF PHASE UNICODE_CHK_PRE
>> 14:45:36 PREPARE: END OF PHASE UNICODE_CHK_PRE
>> 14:45:36 PREPARE: START OF PHASE TOOLVERSION_UPG1
>> 14:46:00 PREPARE: END OF PHASE TOOLVERSION_UPG1
>> 14:46:00 PREPARE: START OF PHASE DBCONNCHK_INI
Checking DB connect with 'D:\usr\sap\put\exe\R3trans.exe'.
>> 14:46:00 PREPARE: END OF PHASE DBCONNCHK_INI
>> 14:46:00 PREPARE: START OF PHASE SETSYNC_INFO_FINISHED
>> 14:46:00 PREPARE: END OF PHASE SETSYNC_INFO_FINISHED
>> 14:46:00 PREPARE: START OF PHASE UCMIG_DECISION
Your system is configured as a non-Unicode SCP (Single Code Page) configuration.
If you plan to perform a Unicode Conversion after the upgrade, you may choose to perform a combined
Upgrade and Unicode Conversion.
In this case, several of the migration preparation steps can be done already on the start release
or on the upgrade shadow system.
For further information, please refer to OSS note 928729.
Do you want to perform a combined Upgrade and Unicode Conversion?
? Yes
? No
Waiting for input since Mar 22, 2007 1:46:06 PM
> No
>> 14:48:04 PREPARE: END OF PHASE UCMIG_DECISION
>> 14:48:04 PREPARE: START OF PHASE CLNT_CHK_INI
>> 14:48:09 PREPARE: END OF PHASE CLNT_CHK_INI
>> 14:48:09 PREPARE: START OF PHASE PATCH_CHK1
>> 14:48:15 PREPARE: END OF PHASE PATCH_CHK1
>> 14:48:15 PREPARE: START OF PHASE INTCHK_INI
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getddxttent ADC
running D:\usr\sap\ADC\SYS\exe\run\tp.exe pf=D:\usr\sap\put\bin\DEFAULT.TPP getddxtfent ADC
>> 14:48:15 PREPARE: END OF PHASE INTCHK_INI
>> 14:48:15 PREPARE: START OF PHASE ADJ_CNTRANS
Calling R3trans to import 'RSUPDTEC.60X'.
Waiting 130 seconds for buffer synchronization ...
working ...
>> 14:50:38 PREPARE: END OF PHASE ADJ_CNTRANS
>> 14:50:38 PREPARE: START OF PHASE INIT_CNTRANS
>> 14:50:38 PREPARE: END OF PHASE INIT_CNTRANS
>> 14:50:38 PREPARE: START OF PHASE CNTRANS_PRE
>> 14:50:38 PREPARE: END OF PHASE CNTRANS_PRE
>> 14:50:38 PREPARE: START OF PHASE DMPSPC_INI
>> 14:50:38 PREPARE: END OF PHASE DMPSPC_INI
>> 14:50:38 PREPARE: START OF PHASE JOB_RSDB4090
>> 14:50:38 PREPARE: END OF PHASE JOB_RSDB4090
>> 14:50:38 PREPARE: START OF PHASE CHK_DB6_REG_PRE
>> 14:50:38 PREPARE: END OF PHASE CHK_DB6_REG_PRE
>> 14:50:39 PREPARE: START OF PHASE CHK_DB6_PAR_INI
>> 14:50:39 PREPARE: END OF PHASE CHK_DB6_PAR_INI
>> 14:50:39 PREPARE: START OF PHASE SPACECHK_INI
Executing script MSSSPACE ...
>> 14:50:39 PREPARE: END OF PHASE SPACECHK_INI
>> 14:50:39 PREPARE: START OF PHASE KRNCHK_DEST
>> 14:50:39 PREPARE: END OF PHASE KRNCHK_DEST
>> 14:50:39 PREPARE: START OF PHASE DBPREP_CHK
>> 14:50:39 PREPARE: END OF PHASE DBPREP_CHK
>> 14:50:39 PREPARE: START OF PHASE EXECCV
>> 14:50:44 PREPARE: END OF PHASE EXECCV
>> 14:50:44 PREPARE: START OF PHASE EXECAV
>> 14:50:50 PREPARE: END OF PHASE EXECAV
>> 14:50:50 PREPARE: START OF PHASE COMPINFO_INI
>> 14:50:50 PREPARE: END OF PHASE COMPINFO_INI
>> 14:50:50 PREPARE: START OF PHASE ADDON_CHK
>> 14:50:50 PREPARE: END OF PHASE ADDON_CHK
>> 14:50:50 PREPARE: START OF PHASE ADDON_INFO
>> 14:50:50 PREPARE: END OF PHASE ADDON_INFO
>> 14:50:50 PREPARE: START OF PHASE ADDON_SPEC1
>> 14:50:55 PREPARE: END OF PHASE ADDON_SPEC1
>> 14:50:56 PREPARE: START OF PHASE ADDON_TREAS
>> 14:50:56 PREPARE: END OF PHASE ADDON_TREAS
>> 14:50:56 PREPARE: START OF PHASE ADDON_WFM
>> 14:51:01 PREPARE: END OF PHASE ADDON_WFM
>> 14:51:01 PREPARE: START OF PHASE ADDON_DMC
>> 14:51:01 PREPARE: END OF PHASE ADDON_DMC
>> 14:51:01 PREPARE: START OF PHASE ACE_CHK
>> 14:51:01 PREPARE: END OF PHASE ACE_CHK
>> 14:51:02 PREPARE: START OF PHASE CRM_BILL
>> 14:51:02 PREPARE: END OF PHASE CRM_BILL
>> 14:51:02 PREPARE: START OF PHASE PR_DBPAR
>> 14:51:02 PREPARE: END OF PHASE PR_DBPAR
>> 14:51:02 PREPARE: START OF PHASE CHECKGROUP_END1
Execution of PREPARE module Initialization ends at 20070322145102
Execution of the selected PREPARE modules finished
with the statuses as follows:
'Initialization' status: succeeded
Please see file D:\usr\sap\put\log\CHECKS.LOG
for the actions which have to be performed.
? continue
? cancel
Waiting for input since Mar 22, 2007 1:51:02 PM
> continue
The following options are available:
select: Display screen for selecting PREPARE modules
status: Display the statuses of the PREPARE modules
exit: Exit PREPARE
help: Getting help about PREPARE
? select
? status
? exit
Waiting for input since Mar 22, 2007 1:51:41 PM
> continue
Select the PREPARE modules
? name status mandatory
? Parameter input succeeded yes
? Initialization succeeded yes
? Import initial yes
? Extension initial yes
? Integration initial yes
? Installation initial yes
? General checks initial yes
? Activation checks initial yes
? Necessary checks for conversions initial yes
? Optional checks for conversions initial no
? Modification support initial no
? Pre-processing initial no
Waiting for input since Mar 22, 2007 1:51:41 PM
SAP UPGRADE CONTROL PROGRAM
================================
This is SAPup version 7.00/2 upgrade to release
500 of BBPCRM
2005_1_700 of PI_BASIS
700 of SAP_ABA
700 of SAP_AP
700 of SAP_BASIS
700 of SAP_BW
2005_1_700 of ST-PI
Target SAP system is ADC, MSSQL database
SAPup started in PREPARE mode.
? continue
? cancel
Waiting for input since Mar 22, 2007 1:58:46 PM
> continue
The following options are available:
select: Display screen for selecting PREPARE modules
status: Display the statuses of the PREPARE modules
exit: Exit PREPARE
help: Getting help about PREPARE
? select
? status
? exit
Waiting for input since Mar 22, 2007 1:58:53 PM
> select
Select the PREPARE modules
? name status mandatory
? Parameter input succeeded yes
? Initialization succeeded yes
? Import initial yes
? Extension initial yes
? Integration initial yes
? Installation initial yes
? General checks initial yes
? Activation checks initial yes
? Necessary checks for conversions initial yes
? Optional checks for conversions initial no
? Modification support initial no
? Pre-processing initial no
Waiting for input since Mar 22, 2007 1:58:56 PM
> Import initial yes
You selected the following PREPARE modules:
Import
execute: Execute the selected PREPARE modules.
Make sure that you have carried out the actions described in
D:\usr\sap\put\log\CHECKS.LOG before continuing.
(Note: The contents of file CHECKS.LOG are saved
in D:\usr\sap\put\log\CHECKS.SAV)
select: Display screen for selecting PREPARE modules.
exit: Exit PREPARE.
help: Getting help about PREPARE modules.
? execute
? select
? exit
? display CHECKS.LOG
Waiting for input since Mar 22, 2007 1:59:00 PM
> execute
Execution of PREPARE module Import begins at 20070322145902
>> 14:59:02 PREPARE: START OF PHASE REQIMPORT
The PREPARE module Import will be started now.
During this module programs, structures, and table entries
required by PREPARE are imported (the socalled "tool import").
Note: This can cause a loss of performance in R/3
In rare cases, a concurrent transport via the transport directory
may disturb the tool import. Please avoid any concurrent import
during this PREPARE module.
? continue
? cancel
Waiting for input since Mar 22, 2007 1:59:02 PM
> continue
>> 14:59:05 PREPARE: END OF PHASE REQIMPORT
>> 14:59:05 PREPARE: START OF PHASE READDATA
Trying to find archive files ...
Extracting archive "D:\D1\SAP_CRM_5.0_SR2_Upgrade_Export\UPG1\DBINDEP\MISC7000.SAR" to "D:\usr\sap\put" ...
Archive D:\D1\SAP_CRM_5.0_SR2_Upgrade_Export\UPG1\DBINDEP\MISC7000.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D1\SAP_CRM_5.0_SR2_Upgrade_Export\UPG1\DBINDEP\MISC700X.SAR" to "D:\usr\sap\put" ...
Archive D:\D1\SAP_CRM_5.0_SR2_Upgrade_Export\UPG1\DBINDEP\MISC700X.SAR successfully unpacked to D:\usr\sap\put.
Extracting archive "D:\D1\SAP_CRM_5.0_SR2_Upgrade_Export\UPG1\DBINDEP\MISC_SP.SAR" to "D:\usr\sap\put" ...
Archive D:\D1\SAP_CRM_5.0_SR2_Upgrade_Export\UPG1\DBINDEP\MISC_SP.SAR successfully unpacked to D:\usr\sap\put.
Trying to find archive files ...
Extracting archive "C:\D2\SAP_CRM_5.0_SR2_Upgrade_Export\UPG2\DBINDEP\MISC700I.SAR" to "D:\usr\sap\put" ...
Archive C:\D2\SAP_CRM_5.0_SR2_Upgrade_Export\UPG2\DBINDEP\MISC700I.SAR successfully unpacked to D:\usr\sap\put.
>> 14:59:40 PREPARE: END OF PHASE READDATA
>> 14:59:40 PREPARE: START OF PHASE READDATA_EXT
Trying to find archive files ...
>> 14:59:41 PREPARE: END OF PHASE READDATA_EXT
>> 14:59:41 PREPARE: START OF PHASE TOOLFIX_CHK
Correction package 'D:\usr\sap\put\FIX_CRM50SR2.UPG' found, extracting to 'D:\usr\sap\put'
Archive successfully unpacked.
>> 14:59:42 PREPARE: END OF PHASE TOOLFIX_CHK
>> 14:59:42 PREPARE: START OF PHASE CPYFIL0_CBU
>> 14:59:42 PREPARE: END OF P -
Ideapad U350 Light Sensor (This device cannot start. Code 10) in Windows 7
After I installed Windows 7 (32bit), everything works fine. However I am getting a yellow mark in Device Manager for the Light Sensor (Ambient Light Sensor). If you look closely, it says "This device cannot start. Code 10".
I have search the Lenovo site but I cannot find the driver, drivers for other hardware devices are available here
http://consumersupport.lenovo.com/en/DriversDownloads/drivers_list.aspx?CategoryID=61415
Is a Windows 7 driver for ALS available from Lenovo? If not, does anyone know who is the manufacturer for the ALS component?
Also where can I download the following software for Windows 7 that is pre-installed into Vista?
Lenovo OneKey Recovery
ReadyComm
Verifacehelp i have the same problem, but i am in Vista 32bits, i cannot even see the light sensor in the device manager!!
where can i download the drivers for vista? -
IDX5 - System is not a central XI; cannot start program
hi all -
Did anyone come across this error message - "System is not a central XI; cannot start program" when trying to execute the tcode - IDX5 on the XI box?
I pushed an IDOC - MATMAS05 from IDOC to XI. It doesn't come into XI.
1. I checked the SM58 on the R/3 side. No Messages.
2. I checked the IDX5 transaction on the XI side, that's when i get the above error message.
3. I checked the IDX2 transaction on the XI side, i get this error "I:000" - Anyone knows what it means?
4. SXMB_MONI doesn't show up anything.
5. R/3 - pushed idocs shows a status of 3.
Any ideas where to look for and how to solve the problem -IDX5 and IDX2.
Environment:
1. We are using SAP NW 2004s
2. SAP BASIS Component - SAP_BASIS - Release 7.00
Thanks in advance,
TirumalHi,
I think port configuration in IDX1 may be not correct,
Anyway check out this SAP note- 940313
Also refer this analysis:
http://help.sap.com/saphelp_nw04/helpdata/en/6a/e6194119d8f323e10000000a155106/content.htm
Regards,
Moorthy -
Configured Oracle Web Tier, cannot start opmn
Hi,I am new to server technologies.
I have installed WebCenter Suite. Now I want to config OAM to use SSO. Refering to Administrator's Guide for Oracle WebCenter I should install Oracle Web Tier first.
But when I Configured Oracle Web Tier ( address ), I cannot start opmn.
Appreciate your help
Best Regards,
Sunny.Zhang
Edited by: Sunny.Zhang on 2009-9-21 上午11:46Hi Sunny
Hope you had successfully installed the WebTier. I tried 2,3 times to install it on WINDOWS SERVER 2003 but it is throwing following exception during "Create and Start OHS Component) at configuration stage. Did you get similar type of exception?
Not sure it was due to any conflicts with any of already installed Database 11g, Web Logic, SOA Suite.
Help is appreciated.
Trying to Reload OPMN **************
[2009-09-23T21:06:39.828-04:00] [as] [NOTIFICATION] [] [oracle.as.install.config] [tid: 17] [ecid: 0000IFd_KuTDwWWFLzqIOA1AigEL000008,0] *************** Executing Command **************
[2009-09-23T21:06:39.828-04:00] [as] [NOTIFICATION] [] [oracle.as.install.config] [tid: 17] [ecid: 0000IFd_KuTDwWWFLzqIOA1AigEL000008,0] cmd /c D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\reloadOpmn1253754399828.bat
[2009-09-23T21:06:39.828-04:00] [as] [NOTIFICATION] [] [oracle.as.install.config] [tid: 17] [ecid: 0000IFd_KuTDwWWFLzqIOA1AigEL000008,0] ***************************************************
[2009-09-23T21:06:48.031-04:00] [as] [WARNING] [] [oracle.as.config] [tid: 17] [ecid: 0000IFd_KuTDwWWFLzqIOA1AigEL000008,0] Failed to start component WTohs1[[
oracle.as.config.ProvisionException: HTTP status code = 204 : 0 of 1 processes started.
at oracle.as.config.impl.OracleASComponentBaseImpl.manageProcess(OracleASComponentBaseImpl.java:892)
at oracle.as.config.impl.OracleASComponentBaseImpl.start(OracleASComponentBaseImpl.java:1011)
at oracle.as.install.webtiercd.webtierconfig.util.CreateComponent.createOHSComponentWrapper(CreateComponent.java:153)
at oracle.as.install.webtiercd.webtierconfig.util.CreateComponent.createStandaloneOHSComponent(CreateComponent.java:82)
at oracle.as.install.webtiercd.webtierconfig.actions.WebtierConfigurationAction.configureOHSStandalone(WebtierConfigurationAction.java:550)
at oracle.as.install.webtiercd.webtierconfig.actions.WebtierConfigurationAction.configureStandalone(WebtierConfigurationAction.java:448)
at oracle.as.install.webtiercd.webtierconfig.actions.WebtierConfigurationAction.doExecute(WebtierConfigurationAction.java:179)
at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:335)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:87)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:104)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:63)
at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:158)
at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:81)
at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:82)
at java.lang.Thread.run(Thread.java:619) -
Cannot start hyperion essbase services
Hi,
I cannot start start hyperion essbase services, when I start it in control panel it starts and than as I close the control panel and open it again service is not runnig.
What can be the reason of this situation??
And because of that i think i receive the following errors after successfull configuration and instalation of hyperion planning
Essbase / Essbase
FAILED Essbase server Essbase Server startup on
Error: Cannot connect to Analytic Server "POL-MPIKULSKI:1423". null
Recommended Action: Check application is started 3 s
FAILED Essbase server Essbase Server startup check using Maxl command
Error: Result: Unable to connect Essbase Server using MAXL command. Please check that essbase server is running.
Recommended Action: Check Essbase Server is started
Essbase / Essbase Administration Services
FAILED Web App Availability of web application context (POL-MPIKULSKI, 10080, eas)
Error: com.hyperion.cis.utils.BadResponseCodeException: Bad response code: 404
Recommended Action: Check application is started
Regards,Ok,
By the way, when we talked about why the Hyperion Foundation Shared Services - Web Application does not work, I didnt realize that it was not working because the Hyperion Foundation OpenLDAP just disapeared from the services, just after I turned off and on the computer. Can you tell me just in case that situation will happen again (because it happened twice to me, after the first time reinstallation repaired this issue and everything was working, but now after second time reinstalation repaired it again but as you know essbase is not workin) what can I do to repair the Hyperion Foundation OpenLDAP instead of reinstalling the system ??
cheers,
maciek -
Z87-G45 Gaming: USB3, Device Cannot Start
Been running Win7 SP1 64-bit for a few weeks with a problem that pops up every four or five days. After booting up the USB 3 controller won't start. The only thing that will fix it is to uninstall the device, ask Device Manager to scan for new hardware and then install the drivers using setup in the Intel USB3.0 Driver package from http://us.msi.com/product/mb/Z87G45_GAMING.html#download.
Included are some screen shots showing code 10. A lot of the things I am finding is saying to reinstall the drivers, plug the hardware into a different plug or replace the hardware. I have reinstalled the driver multiple times, I cannot move the hardware to a different plug and I cannot replace the hardware. If I try to update the driver using the Update Driver button and using the USB3.0 Driver package I get the image saying the driver software is up to date.
EDIT: forgot to mention. The USB is providing power as my USB LED light bar is working but my mouse quits and neither the rear nor front USB3 ports provide power to the mouse.
Any ideas on where to go? Info in sig is current.Quote from: badboy2k on 19-February-14, 14:19:51
try the ones from Intel them-self for that component https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22824 <---- USB 3.0 Driver: Intel® USB 3.0 eXtensible Host Controller Driver for Intel® 8 Series/C220 Chipset Family Date:03/02/2014 (20/06/2013 is the date for the on on the MSI page for that and maybe it has a problem so perhaps the updated one will be better as they will probably will have ironed out some bugs with it) (format I have set is DD/MM/YYYY for both)
Good call. I never thought to look at the Intel site. They were newer and installed and rebooted and the USB 3 ports worked on the first try when it didn't on the previous boot. I'll see how the rest of the week goes.
Thanks for the suggestion. -
"Device Cannot Start - Code 10" - Windows Vista Error, w/ 2nd Gen. Nano
I'm having trouble with my Nano and Windows Vista. The computer is recognizing the iPod just fine and seeing all of my songs, but nothing will play and the diamond bar does not move. I can't hear previews online either.
Under device manager, a yellow "!" shows up for the iPod, and it says "Device Cannot Start - Code 10" when I check. All of my drivers and updates are current as of today. So is iTunes. Any thoughts?
It worked before, but now it's not.This is a reasonably common error on a PC when there is a problem with either a USB device, your USB cables or hardware, or the system drivers.
In a case where, as you say, the device works properly with other computers, the problem is more likely to be with the hardware or drivers on the computer you're trying to connect to.
See this site for some hints:
http://www.pchell.com/hardware/usbcode10.shtml
I found it via a web search; I don't have any connection to that site.
The good news is that your iPhone is probably fine. -
how to install elements 9 on a mac book pro? i click install icon but cannot start because it sais that is from unidentified developer
any suggestions?Mac Unidentified Developer Issue
Here's how to open apps that apple should not be blocking:
http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion -
I am trying to install the newest version of Itunes and each time I repeatedly get the message "Program cannot start MSVCR80.dll is missing from your computer Try reinstalling to fix this problem". I have tried reinstalling several times and I get the same message . Any ideas? I am most appreciative. I am using Windows 7.
Hi 49balf,
Thanks for visiting Apple Support Communities.
I recommend removing and reinstalling iTunes using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy
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