Cannot start HP Pavilion laptop due to Winlogon.dll error cannot find SHLWAPI.dll
Hello,
We are getting a winlogon.dll error that it cannot find shlwapi.dll.
First off, we do not have recover CDs, we do not want to reboot with a complete recovery as we have data we need on this computer.
We cannot logon at all, it gives the error and then you have to say okay and it stays at a black screen. We have tried repairing from the start up menu, we have tried recovering a previous start up point, we can get to the f8 c prompt but the different commands offered from other website forum tech supports are not recognizable.
At this point, we are dead in the water. If there were some way to start the computer, get into our pictures, files, etc. to just download and save those then fine we can do a complete new installation.
Please help.
Thank you,
Kelly
Hi Kelly,
You need to download and install ImgBurn first. Then download the Image ( ISO ) for Ubuntu. When done, use ImgBurn to write the Ubuntu ISO to a blank CD and then just follow the rest of the guide.
Try the following links for these Two downloads.
ImgBurn.
Ubuntu
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
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