Cannot start installing SUP2.1 Runtime

As soon as I start the installer on Win 64, it says Error occurred during installation * Null
No, I have not installed SUP on this system earlier. This is the first try.
Any ideas? Does it create logs somewhere for installation where I can see something more than *null ?
Thanks,
BR
Edited by: BR on Jan 27, 2012 11:14 AM

Hey BR,
I had this error once when I had not extracted the (at the time) 4 zip files correctly into the same folder. Once I re-extracted the files it began working fine.
I also had a similar error when installing a developer version remotely using remote desktop - it detected the remote desktop session and as a result would not install.
Hope that helps,
Brenton.

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