Cannot Start Microsoft Outlook. Cannot open the Outlook Window. The set fo folders cannot be opened. You must connect to Microsoft Exchange with the current profil
Cannot Start Microsoft Outlook. Cannot open the Outlook Window. The set fo folders cannot be opened. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)
OK. This is a new outlook setup on a laptop. The mail account is on a MS Exchange Server 2010. The user can log on to their laptop no problem with their AD login and password. To setup the outlook profile we have checked the name OK. When we click finish
and try to start outlook we get the above error message. It is driving me pots as I have tried also of things. I have tried to connect without catching the files. The error message then says that the Exchange Server is down, yet we checked the name OK and
I can log on to the MS Exchange server and see the setup.
What else is it that I need to look at as I have tried everything. I will add that they one service I see not running is the Exchange RPC service. If I try to start it, it fails saying Some services stop automatically if they are not in use by other services
or programs.
What can I do?
The major cause of this problem is a corrupted Navigation Pane settings file – profilename.xml, where “profilename” is the name of your Outlook profile. A good sign that the
file is corrupted is when the size of the file is shown 0 KB. No one knows the precise reason why this takes place, but all versions of Outlook from 2003 to 2013 may get affected.
Other causes may be when you run Outlook in the compatibility mode, or if you are using a profile generated in an older Outlook version, or if the Outlook data file (.pst or .ost)
was removed or damaged as the result of faulty uninstallation or reinstallation of MS Outlook.
Follow the steps given below to resolve this problem
1. Recover Navigation Pane configuration file
2. Repair your Outlook PST file using Inbox Repair tool
3. Create a new Outlook profil and import data from the old PST file
4. Turn off Compatibility Mode
5. Start Outlook in Safe Mode
For more info, you can visit http://www.ablebits.com/office-addins-blog/2013/12/06/cannot-start-microsoft-outlook-solutions/
Similar Messages
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Fresh installation of Exchange Server 2013 on Windows Server 2012.
Our first test account cannot access their email via Outlook but can access fine through OWA. The following message appears - "Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize
your folders with your Outlook data file (.ost)" is displayed.
If I turn off cached Exchange mode, setting the email account to not
cache does not resolve the issue and i get a new error message - "Cannot open your default e-mail folders. The file (path\profile name).ost is not an Outlook data file (.ost). Very odd since it creates its own .ost file when you run it for the first
time.
I cleared the appdata local Outlook folder and I tested on a new laptop that has never connected to Outlook, same error message on any system.
Microsoft Exchange RPC Client Access service is running.
No warning, error or critical messages in the eventlog, it's like the healthiest server alive.
Any help would be greatly appreciated. I haven't encountered this issue with previous versions of Exchange.So it looks like a lot of people are having this issue and seeing how Exchange 2013 is still new (relatively to the world) there isn't much data around to answer this. I've spend ALOT of time trying to figure this out.
Here is the answer. :) - No I don't know all but I'm going to try to give you the most reasonable answer to this issue, in a most logical way.
First thing I did when I was troubleshooting this issue is that I ignored Martina Miskovic's suggestion for Step4 http://technet.microsoft.com/library/jj218640(EXCHG.150)because it didn't make sense to me because I was trying to connect
Outlook not outside the LAN but actually inside. However, Martina's suggestion does fix the issue if it's applied in the correct context.
This is where the plot thickens (it's stew). She failed to mention that things like SSL (which I configure practically useless - anyone who ever worked in a business environment where the owner pretty much trusts anyone in the company, otherwise they don't
work there - very good business practice in my eyes btw, can confirm that...) are some sort of fetish with Microsoft lately. Exchange 2013 was no exception.
In exchange 2003, exchange 2007 and exchange 2010 - you could install it and then go to outlook and set it up. And when outlook manual Microsoft Exchange profile would ask you for server name, you would give it and give the name of the person who you setting
up - as long as machine is on the domain, not much more is needed. IT JUST WORKS! :) What a concept, if the person already on premises of the business - GIVE HIM ACCESS. I guess that was too logical for Microsoft. Now if you're off premises you can use things
like OutlookAnywhere - which I might add had their place under that scenario.
In Exchange 2013, the world changed. Ofcourse Microsoft doesn't feel like telling it in a plain english to people - I'm sure there is an article somewhere but I didn't find it. Exchange 2013 does not support direct configuration of Outlook like all of it's
previous versions. Did you jaw drop? Mine did when I realized it. So now when you are asked for your server name in manual outlook set up and you give it Exchange2013.yourdomain.local - it says cannot connect to it. This happens because ALL - INTERNAL AND
EXTERNAL connection are now handled via OutlookAnywhere. You can't even disable that feature and have it function the reasonable way.
So now the question still remains - how do you configure outlook. Well under server properties there is this nice section called Outlook anywhere. You have a chance to configure it's External and Internal address. This is another thing that should be logical
but it didn't work that way for me. When I configured the external address different from the internal - it didn't work. So I strongly suggest you get it working with the same internal address first and then ponder how you want to make it work for the outside
users.
Now that you have this set up you have to go to virtual directories and configure the external and internal address there - this is actually what the Step 4 that Martina was refering to has you do.
Both external and internal address are now the same and you think you can configure your outlook manually - think again. One of the most lovely features of Outlook Anywhere, and the reason why I had never used it in the past is that it requires a TRUSTED
certificate.
See so it's not that exchange 2013 requires a trusted certificate - it's that exchange 2013 lacks the feature that was there since Windows 2000 and Exchange 5.5.
So it's time for you to install an Active Direction Certificate Authority. Refer to this wonderful article for exact steps - http://careexchange.in/how-to-install-certificate-authority-on-windows-server-2012/
Now even after you do that - it won't work because you have to add the base private key certificate, which you can download now from your internal certsrv site, to Default Domain Policy (AND yes some people claim NEVER mess with the Default Domain Policy,
always make an addition one... it's up to you - I don't see direct harm if you know what you want to accomplish) see this: http://technet.microsoft.com/en-us/library/cc738131%28v=ws.10%29.aspx if you want to know exact steps.
This is the moment of ZEN! :) Do you feel the excitement? After all it is your first time. Before we get too excited lets first request and then install the certificate to actual Exchange via the gui and assign it to all the services you can (IIS, SMTP and
there is a 3rd - I forgot, but you get the idea).
Now go to your client machine where you have the outlook open, browse to your exchange server via https://exchang2013/ in IE and if you don't get any certificate errors - it's good. If you do run on hte client and the server: gpupdate /force This will refresh
the policy. Don't try to manually install the certificate from Exchange's website on the client. If you wanna do something manually to it to the base certificate from the private key but if you added it to the domain policy you shouldn't have to do it.
Basically the idea is to make sure you have CA and that CA allows you to browse to exchange and you get no cert error and you can look at the cert and see that's from a domain CA.
NOW, you can configure your outlook. EASY grasshoppa - not the manual way. WHY? Cause the automatic way will now work. :) Let it discover that exachange and populate it all - and tell you I'm happy! :)
Open Outlook - BOOM! It works... Was it as good for you as it was for me?
You may ask, why can't I just configure it by manual - you CAN. It's just a nightmare. Go ahead and open the settings of the account that got auto configed... How do you like that server name? It should read something like [email protected]
and if you go to advanced and then connection tab - you'll see Outlook Anywhere is checked as well. Look at the settings - there is the name of the server, FQDN I might add. It's there in 2 places and one has that Mtdd-something:Exchange2013.yourdomain.local.
So what is that GUID in the server name and where does it come from. It's the identity of the user's mailbox so for every user that setting will be different but you can figure it out via the console on the Exchange server itself - if you wish.
Also a note, if your SSL certs have any trouble - it will just act like outlook can't connect to the exchange server even though it just declines the connection cause the cert/cert authority is not trusted.
So in short Outlook Anywhere is EVERYWHERE! And it has barely any gui or config and you just supposed to magically know that kind of generic error messages mean what... Server names are now GUIDs of the [email protected] - THAT MAKES PERFECT
SENSE MICROSOFT! ...and you have to manage certs... and the only place where you gonna find the name of the server is inside the d*** Outlook Anywhere settings in the config tab, un it's own config button - CAN WE PUT THE CONFIG ANY FURTHER!
Frustrating beyond reason - that should be Exchange's new slogan...
Hope this will help people in the future and won't get delete because it's bad PR for Microsoft.
PS
ALSO if you want to pick a fight with me about how SSL is more secure... I don't wanna hear it - go somewhere else... -
Exchange 2013 Issue - Cannot open default email folders. you must connect to microsoft exchange
Hello all, this is my first post and nightmare to this issue because i believe i made mistake and overlook something. I search over the internet i cant find the best answer or maybe i missed something during the configurations. The exchange was working fine
not after i change the setting following the method
Configure External and Internal URL in Exchange 2012. after that, the users outlook experiencing disconnect from exchange. I restore back the previous setting but now I cant add any new user to the any Outlook version or change the server path. it will
cause the problem which show the message below:
"Can't open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folder with your offline folders with your Outlook data file (.ost)"
I restarted the server and check all the Exchange services are running. The Outlook web is running and they able to receive and send out. The existing link to the exchange are still working so I not really sure what setting should i look into. I was thinking
about restoring back from Window Server Backup but was advise not to do it unless there are ways to look back the previous setting from the backup.
One of my ex-boss told me could be the Exchange Certificate but wasn't sure.
I really appreciate someone could advice and help me resolved this issue.
IT Tech SupportsActually all are affected, but i manage to solved it running Virtual test version to trace the issue and finally able to fix it. Thanks for asking.
IT Technician -
I have the old airport express but my iPad 3 is not able to connect to it even with the app downloaded. What can I do?
Use a windows computer.. or ask a friend to bring a windows laptop and use the 5.6 version windows utility.
-
I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen is black ad i unable to work on it.
Kindly give some suggestions
Regards
BanziHello Mayanii,
This display and behavior indicates that the iPad is in recovery mode and must be restored.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Cheers,
Allen -
Hello Folks,
I am having exchange sever 2007 SP3. currently facing issue with one shared mailbox. One of the user is not able to open that mailbox from outlook 2010.
I can able to add that mailbox in the outlook but while opening the outlook it is asking for password. Outlook is not accepting user password for that mailbox. I have removed that user from full access and added that user again.
Other shared mailbox is working fine with same outlook profile and other user can also able to access that problematic shared mailbox.
Can anyone tell how to troubleshoot..?
Thanks, Chinmay.Hi,
How do you open the shared mailbox in Outlook?
Please remove the shared mailbox from your Outlook totally and follow the following steps to open it:
1. Open Outlook, click File > Account Settings
> Account Settings.
2. Click Change and make sure Use Cached Exchange Mode is checked.
3. Click More Settings > Advanced tab.
4. Click Add next to Open these additional mailboxes and type the shared mailbox.
5. Click Ok > OK. Then the shared mailbox would be listed under the Navigation Pane.
Alternatively, we can create a new Outlook profile in Outlook and setup the shared mailbox. If it is asking for credentials, we can use the user account who have full access permission to the shared mailbox for authentication.
Regards,
Winnie Liang
TechNet Community Support -
I have read a lot of articles and tried a lot of things, but I cannot get outlook to connect to my exchange server. This is a test environment, I have tried making my own certificate and signing it through my own CA to no avail. I have completely disabled
windows firewall and stopped the service. I can ping between the two just fine by name or IP. I've tried not using cached mode, creating new profiles in outlook etc. I tried setting my CertPrincipalName to my FQDN in exchange powershell.
I am not an expert with exchange at all, but I feel like this should work with little to no configuration, instead I've wasted days on this. Half of the articles I've read don't seem to have solutions, and the other half have solutions that are not working
for me.
I can access OWA and send emails on a client computer through OWA with no problems.
I am running a test domain on the same network as my current exchange 2003/sbs 2003 active environment, I don't know why this would be an issue, but if it is I cannot figure out why. The only thing I can see holding me back right now is not having a signed
certificate from digicert etc, and an official internet domain set up, but I don't think either of those things matter in my situation.
Any help is greatly appreciated and I'll gladly provide any other information requested to solve this issue, thank you.I have a similar setup and also have the same error. Did you find a solution for this?
In the managed availability - monitoring log I see the following errors:
EMSMDB.Connect() step of ComplianceOutlookLogonToArchiveRpcCtpProbe/Mailbox Database 0326619395 has failed against BESRVCOTEXCH001 proxying to BESRVCOTEXCH001 for [email protected].
Latency: 00:01:58.0150000
ActivityContext:
Outline: [15] RpcProxy connectivity verification; [117999][FAILED!] EMSMDB.Connect();
Likely root cause: HighLatency
Details:
Error: Error 0x71a (The remote procedure call was cancelled) from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall RPC EEInfo is not enabled or there is no error on this thread.
Log: RpcProxy connectivity verification
Task produced output:
- TaskStarted = 8/5/2014 7:47:11 AM
- TaskFinished = 8/5/2014 7:47:11 AM
- ErrorDetails =
- Latency = 00:00:00.0153816
- RpcProxyUrl = https://besrvcotexch001.hq.corp.cotrain.lan/rpc/[email protected]:6001
- ResponseStatusCode = OK
- RequestedRpcProxyAuthenticationTypes = ntlm
- RespondingHttpServer = BESRVCOTEXCH001
- RespondingRpcProxyServer = BESRVCOTEXCH001
- WebHeaderCollection = Persistent-Auth: true
X-DiagInfo: BESRVCOTEXCH001
X-BEServer: BESRVCOTEXCH001
Content-Length: 20
Content-Type: application/rpc
Date: Tue, 05 Aug 2014 05:47:11 GMT
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET
RpcProxy connectivity verification completed successfully.
Mailbox logon verification
EMSMDB.Connect()
Task produced output:
- TaskStarted = 8/5/2014 7:47:11 AM
- TaskFinished = 8/5/2014 7:49:09 AM
- Exc
and
EMSMDB.Connect() step of OutlookRpcCtpProbe/Mailbox Database 0326619395 has failed against BESRVCOTEXCH001 proxying to BESRVCOTEXCH001 for [email protected].
Latency: 00:01:58.0250000
ActivityContext:
Outline: [13] RpcProxy connectivity verification; [118011][FAILED!] EMSMDB.Connect();
Likely root cause: HighLatency
Details:
Error: Error 0x71a (The remote procedure call was cancelled) from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall RPC EEInfo is not enabled or there is no error on this thread.
Log: RpcProxy connectivity verification
Task produced output:
- TaskStarted = 8/5/2014 7:23:20 AM
- TaskFinished = 8/5/2014 7:23:20 AM
- ErrorDetails =
- Latency = 00:00:00.0132417
- RpcProxyUrl = https://besrvcotexch001.hq.corp.cotrain.lan/rpc/[email protected]:6001
- ResponseStatusCode = OK
- RequestedRpcProxyAuthenticationTypes = ntlm
- RespondingHttpServer = BESRVCOTEXCH001
- RespondingRpcProxyServer = BESRVCOTEXCH001
- WebHeaderCollection = Persistent-Auth: true
X-DiagInfo: BESRVCOTEXCH001
X-BEServer: BESRVCOTEXCH001
Content-Length: 20
Content-Type: application/rpc
Date: Tue, 05 Aug 2014 05:23:20 GMT
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET
RpcProxy connectivity verification completed successfully.
Mailbox logon verification
EMSMDB.Connect()
Task produced output:
- TaskStarted = 8/5/2014 7:23:20 AM
- TaskFinished = 8/5/2014 7:25:18 AM
- Exc -
Hi, I have a number of mailboxes configured for sharing.
For those users who have full access rights (given via EMC) the mailboxes automatically appear in Outlook 2010.
However for one of those mailboxes the users recieve the following error when they try to access it:
"The Set of Folders cannot be opened. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance."
Meanwhile the users' primary mailboxes continue to work as normal, as do the other mailboxes that have been shared with them.
The output of get-mailboxpermissions for the problematic mailbox is the same as the output for a full working one.
If I add the mailbox to my account (as though I was using Outlook 2003) it allows me access, however I then have the situation of having the mailbox listed twice, one working the other not.
How do I get this mailbox to behave as expected?
Many thanks
NickSo the problem returns. I'm not sure what we did to work around it, the users who were having the problem have left and the new batch are now encountering it.
I have issued the following command on the Exchange Server (one site, one server, all roles, only a default throttling policy exists):
$a = Get-ThrottlingPolicy | where-object {$_.IsDefault -eq $true}
$a | Set-ThrottlingPolicy -RCAMaxConcurrency 40
The result of Get-ThrottleingPolicy is:
RunspaceId : 8bc47cdf-a695-47f0-b31e-e6ffba6aed66
IsDefault : True
AnonymousMaxConcurrency : 1
AnonymousPercentTimeInAD :
AnonymousPercentTimeInCAS :
AnonymousPercentTimeInMailboxRPC :
EASMaxConcurrency : 10
EASPercentTimeInAD :
EASPercentTimeInCAS :
EASPercentTimeInMailboxRPC :
EASMaxDevices : 10
EASMaxDeviceDeletesPerMonth :
EWSMaxConcurrency : 10
EWSPercentTimeInAD : 50
EWSPercentTimeInCAS : 90
EWSPercentTimeInMailboxRPC : 60
EWSMaxSubscriptions : 5000
EWSFastSearchTimeoutInSeconds : 60
EWSFindCountLimit : 1000
IMAPMaxConcurrency :
IMAPPercentTimeInAD :
IMAPPercentTimeInCAS :
IMAPPercentTimeInMailboxRPC :
OWAMaxConcurrency : 5
OWAPercentTimeInAD : 30
OWAPercentTimeInCAS : 150
OWAPercentTimeInMailboxRPC : 150
POPMaxConcurrency : 20
POPPercentTimeInAD :
POPPercentTimeInCAS :
POPPercentTimeInMailboxRPC :
PowerShellMaxConcurrency : 18
PowerShellMaxTenantConcurrency :
PowerShellMaxCmdlets :
PowerShellMaxCmdletsTimePeriod :
ExchangeMaxCmdlets :
PowerShellMaxCmdletQueueDepth :
PowerShellMaxDestructiveCmdlets :
PowerShellMaxDestructiveCmdletsTimePeriod :
RCAMaxConcurrency : 40
RCAPercentTimeInAD : 5
RCAPercentTimeInCAS : 205
RCAPercentTimeInMailboxRPC : 200
CPAMaxConcurrency : 20
CPAPercentTimeInCAS : 205
CPAPercentTimeInMailboxRPC : 200
MessageRateLimit :
RecipientRateLimit :
ForwardeeLimit :
CPUStartPercent : 75
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
Name : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
DistinguishedName : CN=DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc5
ettings,CN=Our Org Name,CN=Microsoft Exchange
onfiguration,DC=domain,DC=internal
Identity : DefaultThrottlingPolicy_eccf5379-4fb6-4e97-8b47-37b1dc58a9
Guid : a274d3ec-f2f8-43c3-ad26-6b960924ef0e
ObjectCategory : domain.internal/Configuration/Schema/ms-Exch-Throttling-Polic
ObjectClass : {top, msExchGenericPolicy, msExchThrottlingPolicy}
WhenChanged : 07/06/2011 10:24:47
WhenCreated : 07/06/2011 10:24:41
WhenChangedUTC : 07/06/2011 09:24:47
WhenCreatedUTC : 07/06/2011 09:24:41
OrganizationId :
OriginatingServer : OneOfTheDCs.domain.internal
IsValid : True
But the problem remains. Do I need to adjust anything else for this value (40) to become active? The documentation implies that the above is required on a CAS, however there is mention of registry settings but no guidance on whether these are required if
the above is used.
When I create a second profile via Mail (in control panel) for the shared mailbox and then start outlook using this profile I am able to access the mailbox as expected. This is running in the context of the user who cannot access it from her
default Outlook profile.
Many thanks -
I install the iCloud Control Panel and information is uploaded from my Outlook Contact folder to iCloud. ICloud folders are created and syncing process between my iPhone, iCloud, and Outlook works for a while (day or 2). Then, when I open Outlook after a day of 2, I get the above message that "The set of folders cannot be opened. The information store could not be opened." The only resolve that I have found is to uninstall the iCloud Control Panel, the reboot my Windows computer, then reinstall the iCloud Control Panel and resync contacts and calendar to icloud. This is getting to be very cumbersome to use this feature. What is the cause of the problem that it keeps on disconnecting to iCloud?
I have also fixed it by uninstalling and then reinstalling iCloud, but as you have experienced, the problem recurs without reason. Apple would/could not help as they say that the problem is with Microsoft's Outlook and that I should talk to them. Microsoft's techies won't help without me paying some £200 as I have a Professional - a student's - version of Office 2007. This is scandalous. It is obvious, from the many who have reported the same problem n this forum, that Microsoft should look into this urgently and create a fix
-
I just installed windows 8.1 on my pc. When I try to access iclod contacts in outlook I get a message " the set of folders cannot opened". What to do?
Hi,
Please create a new Outlook profile to check whether the issue persists:
http://support.microsoft.com/kb/829918
Regards,
Winnie Liang
TechNet Community Support -
I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened. I tried running the repair utlity to repair the iCloud however I am still getting this error message.
I tried rebooting. It didn't change anything.
-
Vista + Outlook 2007 + Icloud : Lost all contacts and calendar in outlook when installing/Synchronizing iCloud. Both still available on iphone and iCloud.
How to get them back in Outlook? Understand iCloud erased them and transferred them in an other outlook account. In Outlook 2007, I can see a folder called "iCloud" but get an error message ("The set of folders cannot be opened...") when clicking on it. I suspect all is there, but no access possible. I assume some Outlook settings are uncorrect, but wonder which settings...?Well. Working just fine now, since uninstalling and re-installing icloud and syncing.
-
"You cannot respond to a meeting without an organizer. You must add an organizer field to the item."
I'm working on resolving an issue for a user that needs to reschedule appointments in 3 Conference Rooms when needed.
The user will open the meeting request and hit 'decline' and then attempt to edit the response before sending it back but then the appointment closes and the following message appears:
"You cannot respond to a meeting without an organizer. You must add an organizer field to the item. "
-End User has Full Mailbox Access
-Listed as a 'Owner' of the Calendar
-Delegate Rights granted to the Calendar as well
-Not in Cached Mode
Check Office updates and Office is up to date on patches.
User does not have a blackberry device.
Not sure of what else to do...I have researched this topic and all the items I have tried have not worked.
The Test Meeting I created to reproduce the errors was done through Outlook and adding the conference room as a resource and the user getting the errors as someone required.
I changed the calendar view to "Active Appointments". Right click on the column headings to add a field. In the field choser, pick All appt fields. Scroll down and drag n drop the Organizer field on the fieldbar.
The Organizer (From Field) is showing the end users who scheduled the meetings.
My Test Meeting Request that I had scheduled for last week that re-produced the error message was moved to today.
It is showing me as the Organizer.
Had the user who manages the Resource try again to cancel or edit the meeting and again receive the same message.Hi,
I suggest you check related meeting in Calendar folder by using MFCMapi:
Note: The meeting should be added to Calendar folder as tentatively accepted if you open the meeting request (but takes no action) or sniffer processes the meeting request.
1. Download MFCMapi tool from here:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=55fdffd7-1878-4637-9808-1e21abb3ae37
2. Configure Outlook Profile (Online Mode) for the Conference Rooms
3. Logon the Mailbox of the Conference Room by using credential of the End User.
4. Open the Calendar Folder, locate the problem Meeting
5. Right click the meeting entry and click Disable Recipient Table
6. You should be able to get both the organizer and the attendees
7. In addition, the PR_Recipient_Flags of the organizer should be 3 while the attendees are 1
Mike -
Hello,
Often, the Firefox app will close, but the underlying Windows process will not and cannot be stopped via Task Manager. When this happens, Firefox can no longer be used...the system must be rebooted. This happens especially when many apps are running but even though there are plenty of memory resources available.
I have tried to find if something is using Firefox in the background, but have no way to know what that would be.
Their are no apparent viruses detected.
Firefox is version v5.0 and occurred in earlier release.
System is Windows 7 (64bit).well, it's not the same hardware and it's a bit different.
I managed to pass that stage somehow but I still have a problem
I don't use the built-in creator tool that comes with Spyrus as it doesn't know how to append a pre-staged media that was created by SCCM that should apply the Windows file system to a second partition and the WinPE to the first partition.
I managed to do everything. my only problem is that the WTGCreator that comes with SCCM 2012 R2 creates the 350MB partition with FAT32 file system.
when I boot from the device I get the WinPE, I can choose a task sequence and then it fails when trying to apply the wim file. the error tells me that the 350MB partition is FAT32 which is not supported (even though it chooses the second partition, which
is all the rest of the disk space)
what I did was adding another task that converts the 32 Fat partition to an NTFS partition and then the process continues and finishes successfully! but that's a workaround.
I'm trying to make this process as smooth as possible without having additional steps
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