Cannot start PDF file.

I installed the Adobe Reader XI in Windows 7. The installation was successful. When I opened a file of PDF, it asked me to accept or reject. When I tried to check the 'accept' key, it did not response.
After a while, I close the pdf file. I opened another one, it could open but then a message was displayed saying it stopped running.
What should I do so that I can read the pdf file?

Additional steps to try:
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Similar Messages

I cannot attach pdf files in Outlook. Just started yesterday. I need a fix as I use this alot.

I cannot attach pdf files in Outlook. Just started yesterday. I need a fix as I use this alot.

You can experiment with how Firefox would run after a reset or reinstall by creating a new profile.
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
You'll click the Create Profile button. I recommend using the default location suggested (in other words, don't click the button to choose a different folder). Then start Firefox in the new profile you created.
After Firefox settles down, try Outlook. Any luck?
If it works, log out of Outlook, exit Firefox, restart it and check again. If it doesn't work the second time, one possible explanation is a a system-installed add-on getting picked up or activated.
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

Cannot open pdf files with Firefox's built-in pdf viewer

This just started (I think) with Firefox 37.01. This is on Win7-X64. I cannot open pdf files with the Firefox built-in pdf viewer. If I click on the file or try to open it from within Firefox, it brings up a "opening filename.pdf" message. If I select the "Open with" radio button as 'Firefox (default),' it just keeps looping on this process; it never opens. In Tools => Options => Applications, Portable Document Format (PDF) is indicated as 'Preview in Firefox.' I've never had any other PDF viewer installed on this computer. I've tried disabling all plug-ins and extensions, but it still doesn't work. I searched for solutions but haven't found any for this specific issue.
Thanks for the help.

Hello,
Have you tried, to start Firefox in safemode you can do so by following these steps
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
Please help me!!!!

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I cannot view pdf files. I cannot download adobe reader also.whenever you try to download any pdf file, the screen turn black, I cannot view pdf files. I cannot download adobe reader also.whenever you try to download any pdf file, the screen turn black

I cannot view pdf file.Cannot download adobe reader.When attempted to download adobe reader, screen turn black

Jen.ph
When you say that you have the same problem, do you mean that you are:
1. Not able to download Adobe Reader;
2. cannot view a PDF file;
3. or what?
Please be a little more descriptive of your particular problem or, better yet, start your own thread and clearly indicate which problem(s) you're having and what you have done, thus far, to correct the problem(s).
Clinton

I have adobe 9 and cannot open PDF files????

I have Adobe 9 and cannot open PDF Files. It gives me an encoding box??

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Hi, i cannot open PDF files. I recently downloaded a sample of Adobe Pro, but that has now expired

Hi, i cannot open PDF files. I recently downloaded a sample of Adobe Pro, but that has now expired and my PC wants a code input to enable me to open adobe files.
I do not wish to purchase Adobe Pro as it is too expensive.
please help, being unable to open PDF files is starting to hamper my business.
thanks

If all that you want to do is open PDF files, you can download Adobe Reader from http://get.adobe.com/reader/

Cannot download .pdf files and word docs from KM using Web Dynpro

Dear Portal Gurus,
Using KM API, I am trying to download, documents from KM in my Web Dynpro Application. But .pdf files and word docs with screenshots are not getting retrieved from KM. Word docs opens with no content and Adobe opens with an error saying "Either it is a damaged file or It is not a supported file".
I am using the following KM service to download the content.
public byte[] retrieveResourceInBytes(String strRid){
///// after a few lines ////
     if (this.loggedOnUser.isAuthenticated()) {
// create a resource context with the authenticated user
     rContext = new ResourceContext(this.loggedOnUser);
// create a RID to handle a resource
      aRid = RID.getRID(strRid);
          try {
          // get an instance of a resource factory
                 final IResourceFactory aResourceFactory = ResourceFactory.getInstance();
// retrieve a folder/file with context
                                             aResource = aResourceFactory.getResource(aRid, rContext);
     if(aResource.isCollection()) {
                                                                  aResource = (ICollection) aResource;
                                                  IPropertyMap objIPropertyMap = aResource.getProperties();
                                             IMutablePropertyMap objIMutablePropertyMap =objIPropertyMap.getMutable();
                                             objHashMap = new HashMap();
     if (aResource != null) {
                                                                     IContent oldContent = aResource.getContent();
                        InputStream objInputStream=oldContent.getInputStream();
             byte[] theBytes = new byte[objInputStream.available()];
             objInputStream.read(theBytes);
                    return theBytes;
     } // catches all the exceptions here///
Could you please advise if I am doing something wrong else could you please advise me for any corrections which would help?
Thanks a lot in advance,
Zeena
Edited by: Zeena Ali on Mar 25, 2009 8:13 AM

On Apr 10, 2013, at 4:10 PM, AdityaKalania wrote: Replies in RED below:
Re: Cannot download pdf files from web sites
created by AdityaKalania in Adobe Reader - View the full discussion
Hi,
Which web browser are you using to view the PDF? Safari 5.1.8
When you open the PDF in Adobe Reader add-in you will either see a floating toolbar
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5224223-317859/430-90/floating +toolbar.JPG
or a normal toolbar
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5224223-317860/450-11/normalto olbar.JPG
both the toolbars have save button, use the button to save the file locally. I do not see these toolbars. I do, however see this
and it works! Thanks
Hope this will help you.
Thanks
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5224223#5224223
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5224223#5224223
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5224223#5224223. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

HT5701 Cannot download pdf files with Safari 6.0.4?

Cannot download pdf files with Safari 6.0.4

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Cannot open pdf files in Hotmail.

Cannot open PDF files in Homail.
Problem just started.
Can open in Outlook, Chrome, etc,

nice question... thanks to the forum providers. coming to the problem posted by Mr.Gupta.. I heard that many people are facing problem with Hotmail account. From my experience I can suggest that most of the people who are accessing Hotmail account on Firefox and Google chrome have not faced any difficulty, But the people accessing Hotmail on IE versions are facing bit problems.. so it is better to accesss Hotmail account on Firefox or Google chrome it is not to discourage Micro soft Internet Explorer but the thing is many have reported some problem with Ie to access Hotmail.. next thing is if your problem is still not solved then Here is a suggestion I have for the people facing problems with Hotmail account in the link http://customercaresupportnumber.com/category/websites/hotmail/ . you can get info on customer care numbers (toll free), chat numbers, email ids to contact hotmail customer care services. Hope your problem will be solved from the given in the link I provided here.

Even though I uninstalled Adobe Reader and Adobe Flash Player, I still cannot open PDF files.

Even though I uninstalled Adobe Reader & Adobe Flash Player and reinstalled the latest versions, I still cannot open PDF files. They always try to open in Word 2010.

This is a Windows setting. In Windows 7 you can change it through the Control Panel: Either Start>Default Programs or Start>Control Panel>Programs>Default Programs>Set Associations
Find .pdf and change it (click Change Program) from Microsoft Word to Adobe Reader. Browse to find the Reader application if necessary: Program Files>Adobe>Reader11>Reader>AcroRd.exe

I cannot download PDF files and have many other problems with updates since 3.6.18 are you guys going to fix or should I switch to IE?

Hi Guys,
I have had heaps of trouble with plugins and add on's since using upgrades after 3.6.18. Now I cannot download PDF files!
Are you Guys going to fix what used to be a good browser or do I have to use IE?
Please keep it simple.
John Smith

-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extensions (add-ons) -> Restart Firefox
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Zoom -> click "Reset"
-> go to View Menu -> Page Style -> select "Basic Page Style"
-> go Tools Menu -> Clear Recent History -> '''''Time range to clear: select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on ALL Options -> click "Clear Now"
-> go to Tools Menu -> Options -> General -> '''''When Firefox starts : select "Show My Home Page"''''' -> Type the address of the website which you want to be your HomePage e.g. http:www.google.com -> click OK
You can enable the Trustworthy Add-ons later. Check and tell if its working.

I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way. I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

Newer Reader versions are more strict than older versions (and other PDF viewers). If certain minimum requirements are not met, Reader will tell you that the PDF is damaged. This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
You should contact the creator of these PDFs.

Cannot view pdf files in browser

brand new imac cannot view PDF files in browser but the PDF's can be viewed if downloaded. All the data in the PDF online have question marks instead, maybe a missing font issue?

Have Adobe Reader installed? If so, disable the AdobePDFViewer.plugin resident in /Library/Internet Plug-Ins., restart, and try again. For font-associated issues, peruse Font Management in OS X

Cannot start PDF file.

Similar Messages

Maybe you are looking for