Cannot start Premiere Elements
I have successfully downloaded and installed Adobe Photoshop Elements and Adobe Premiere Elements with the serial numbers from Adobe.
My machine is a Sony Viao with Intel I7 core and 200 GB free on the C:/ drive.
Elements starts and runs faultlessly
Premiers pops up the User Account Control (UAC) window "Do you want the following program to make changes to your computer" Name Premiere Element 12 Publisher Adobe Systems File Origin Hard drive on this computer.
After click on YES, the UAC window closes and there is no further progress.
Opening Task Manager reveals that Premiere Elements has not opened
Are you using an Administrator account to run your computer?
What version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
Similar Messages
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Cannot install premiere elements 10 on my new macbook pro
cannot install premiere elements 10 on my new macbook pro. keep getting exit code 7 half way through installation and disc ejects. running OS X 10.7.2 (lion). have installed acrobat reader, flash player, tried safe start mode...nothing works...HELP!
Yes ..thats the log in Library/Logs/adobe/installers/
The log is called
Adobe Premiere Elements 10 10.0 12-01-2011.log.gz
it has more entries in that one log but they relate to earlier fails and are identical each time....
there is a photoshop log in there as well (I bought the bundle) but that installed succesfully.
It clearly falls over trying to install Sonicfire pro 5 for premiere elements but WHY is the question
I really dont know what else to suggest...curious that the original poster on this thread had the same error on install as me it seems on a macbook pro
I really would like this to be sorted obviously if possible as soon as possible given I paid for t and cant use it
any other thoughts?
thanks again
Bill P
I have opened it now in console and get some more info if it helps!
EDIT..log now atached correctly
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
OSX version: 10.7.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 3759 milliseconds (3.759 seconds) DTR = 468.21 KBPS (0.457236 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 102 milliseconds (0.102 seconds) DTR = 5803.92 KBPS (5.66789 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Updating media info for: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/PRE_ROYALTY_STI/PRE_ROYALTY_STI.dmg
Updating media info for: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeAPE3.101-mul/AdobeAPE3.101-mul.dmg
Updating media info for: {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Updating media info for: {0DC2163F-A772-470E-B378-62FAC3C669BF}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackfr_FR/LangPackfr_FR.dmg
Updating media info for: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_core/AdobeElements10Organizer_core.dmg
Updating media info for: {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All/AdobeCameraRawProfile6.0All.dmg
Updating media info for: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {4F90C4BF-16B3-4A56-A57D-F717EB06DE99}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound3/Sonicfire Pro 5 Support for Premiere Elements.pkg
Updating media info for: {52411D2C-81DD-442F-81C7-D867F6D73491}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/CameraRawForElements6.4All/CameraRawForElements6.4All.dmg
Updating media info for: {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {66662067-28E4-4A8B-8209-5D6F2B7BCF48}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_de_DE/AdobeElements10Organizer_de_DE.dmg
Updating media info for: {68FE2517-2E45-4B03-8241-D0634F43878B}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound1/Sonicfire Pro 5 for Premiere Elements.pkg
Updating media info for: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeTypeSupport10-mul/AdobeTypeSupport10-mul.dmg
Updating media info for: {721AF416-8457-4641-84EC-BABFC28EEDB8}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_ja_JP/AdobeElements10Organizer_ja_JP.dmg
Updating media info for: {8B4D3AE3-7105-4D4F-B5B9-206779005A19}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobePremiereElements10all/AdobePremiereElements10all.dmg
Updating media info for: {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {BC5880C9-E055-4E57-826A-749E79C498C2}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_en_US/AdobeElements10Organizer_en_US.dmg
Updating media info for: {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCMaps3-mul/AdobeCMaps3-mul.dmg
Updating media info for: {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
Updating media info for: {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_fr_FR/AdobeElements10Organizer_fr_FR.dmg
Updating media info for: {F035E271-4179-44F6-97A8-5F464C77CB99}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound2/Sonicfire Pro 5 Plug-in for Premiere Elements.pkg
Updating media info for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All-190511104450/AdobeCameraRawProfile6.0All-19051110 4450.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: 1 (0,1)
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: 2 (0,0)
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: 3 (0,1)
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: 3 (0,1)
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: 3 (0,1)
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: 3 (0,1)
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: 4 (0,0)
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: 4 (0,0)
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: 4 (0,0)
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: 4 (0,0)
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: 5 (0,1)
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: 5 (0,1)
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: 5 (0,1)
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: 5 (0,1)
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: 5 (0,1)
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: 6 (1,1)
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: 7 (11,0)
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: 8 (0,0)
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: 8 (0,0)
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: 8 (0,0)
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: 8 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Setting property "INSTALLDIR" to: /Applications
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Overwrite property "userASUPath" to: /Users/billpadley/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is: true
Action string for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is none
Value returned on lookup of payload: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is: true
Action string for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is install
Value returned on lookup of payload: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 is: true
Action string for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 is: true
Action string for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 is none
Value returned on lookup of payload: {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 is: true
Action string for {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 is none
Value returned on lookup of payload: {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 is: true
Action string for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 is none
Value returned on lookup of payload: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 is: true
Action string for {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 is none
Value returned on lookup of payload: {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is: false
Action string for {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is none
Payload {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is: false
Action string for {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is none
Payload {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is: false
Action string for {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is none
Payload {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is: true
Action string for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is none
Payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is: false
Action string for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is none
Value returned on lookup of payload: {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is: true
Action string for {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is none
Value returned on lookup of payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is: false
Action string for {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is none
Value returned on lookup of payload: {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is: false
Action string for {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is none
Value returned on lookup of payload: {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is: false
Action string for {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is none
Value returned on lookup of payload: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is: true
Action string for {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is none
Value returned on lookup of payload: {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is: false
Action string for {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is install
Value returned on lookup of payload: {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is: false
Action string for {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is none
Payload {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is: false
Action string for {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is none
Payload {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is: false
Action string for {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is none
Payload {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is: false
Action string for {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is none
Payload {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
[ 0] Thu Dec 1 08:55:35 2011 INFO
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {52411D2C-81DD-442F-81C7-D867F6D73491}
Located the INSTALLDIR for payload '{52411D2C-81DD-442F-81C7-D867F6D73491}' : '/Applications'
::START TIMER:: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In ReinstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 1 milliseconds (0.001 seconds)
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation repair
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 1] Thu Dec 1 08:55:35 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
Effective AdobeCode for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} is {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
CustomizedPatch property not found in database
Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:42 2011 INFO
Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:43 2011 INFO
Physical payload uninstall result:0
[ 0] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 9008 milliseconds (9.008 seconds) DTR = 33639 KBPS (32.8506 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Pushed the payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 into the operation queue
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
::START TIMER:: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}]
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
[ 2] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Effective AdobeCode for: {3F023875-4A52-4605-9DB6-A88D4A813E8D} is {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All/AdobeCameraRawProfile6.0All.dmg
[ 2] Thu Dec 1 08:55:48 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
[ 2] Thu Dec 1 08:55:56 2011 INFO
Completing installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{3F023875-4A52-4605-9DB6-A88D4A813E8D}.db
[ 2] Thu Dec 1 08:55:57 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}] took 13039 milliseconds (13.039 seconds) DTR = 419.051 KBPS (0.409229 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
Successfully updated the csu inventory for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 3] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 3] Thu Dec 1 08:55:59 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
[ 3] Thu Dec 1 08:57:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 0] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 66058 milliseconds (66.058 seconds) DTR = 5581.03 KBPS (5.45023 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Calling the custom action code for pre-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
::START TIMER:: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}]
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
[ 3] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Effective AdobeCode for: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} is {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeAPE3.101-mul/AdobeAPE3.101-mul.dmg
[ 3] Thu Dec 1 08:57:05 2011 INFO
Beginning installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
[ 3] Thu Dec 1 08:57:10 2011 INFO
Completing installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:10 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}] took 7009 milliseconds (7.009 seconds) DTR = 9926.1 KBPS (9.69345 MBPS)
[ 0] Thu Dec 1 08:57:11 2011 INFO
User specified overrideFile:
Successfully updated the csu inventory for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 return values 0:0
Calling the custom action code for post-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Calling the custom action code for pre-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
::START TIMER:: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}]
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
[ 3] Thu Dec 1 08:57:11 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Effective AdobeCode for: {BD0D6363-E961-410F-8BF4-ECD8795F3923} is {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCMaps3-mul/AdobeCMaps3-mul.dmg
[ 3] Thu Dec 1 08:57:12 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
[ 3] Thu Dec 1 08:57:13 2011 INFO
Completing installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BD0D6363-E961-410F-8BF4-ECD8795F3923}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}] took 3005 milliseconds (3.005 seconds) DTR = 4754.74 KBPS (4.6433 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Calling the custom action code for pre-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
::START TIMER:: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}]
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
[ 3] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : appVersion=3.5.23
command line arguments in order are : appId=chc
command line arguments in order are : pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
command line arguments in order are : installerArg1=-silent
command line arguments in order are : installerArg2=-eulaAccepted
command line arguments in order are : installerArg3=AdobeHelp.air
Third party application output:
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}] took 1003 milliseconds (1.003 seconds) DTR = 6033.9 KBPS (5.89248 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Calling the custom action code for pre-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
::START TIMER:: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}]
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
[ 3] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Effective AdobeCode for: {6F3A624B-1B72-4081-96E8-23261F389C5C} is {6F3A624B-1B72-4081-96E8-23261F389C5C}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeTypeSupport10-mul/AdobeTypeSupport10-mul.dmg
[ 3] Thu Dec 1 08:57:17 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
Completing installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{6F3A624B-1B72-4081-96E8-23261F389C5C}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:17 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}] took 2004 milliseconds (2.004 seconds) DTR = 600.798 KBPS (0.586717 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
::START TIMER:: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PrePayloadReinstallProc
CUSTOM ACTION: Opening PDB Session
CUSTOM ACTION: Uninstall ElementsOrganizerSyncAgent | Supressing error messages
CUSTOM ACTION: Getting List of Installed Payloads.
CUSTOM ACTION: Iterate through Installed Payload IDs
CUSTOM ACTION: Entry for Elements 10 Organizer Found, looking up installdir
/Applications
CUSTOM ACTION: Closing syncengine
"/Applications/Adobe Elements 10 Organizer.app/Contents/MacOS/ElementsOrganizerSyncAgent.app/Contents/MacOS/ElementsOrgani zerSyncAgent" -uninstall -silent
[ 0] Thu Dec 1 08:57:19 2011 INFO
ZERO RETURNED
CUSTOM ACTION: Closing AutoAnalyzer
"/Applications/Adobe Elements 10 Organizer.app/Contents/ElementsAutoAnalyzer.app/Contents/MacOS/ElementsAutoAnalyzer" -uninstall
[ 0] Thu Dec 1 08:57:24 2011 INFO
CUSTOM ACTION: Closing PDB Session
Custom action return code: 0
:: END TIMER :: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 7038 milliseconds (7.038 seconds) DTR = 379.085 KBPS (0.3702 MBPS)
::START TIMER:: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 4] Thu Dec 1 08:57:24 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Effective AdobeCode for: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} is {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_core/AdobeElements10Organizer_core.dmg
[ 4] Thu Dec 1 08:57:26 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
[ 4] Thu Dec 1 08:58:36 2011 INFO
Evaluating condition# 1(Seq 5834)
Condition failed(Seq 5834)
[ 4] Thu Dec 1 08:58:40 2011 INFO
Completing installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}.db
[ 4] Thu Dec 1 08:58:58 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 94090 milliseconds (94.09 seconds) DTR = 425.507 KBPS (0.415535 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0
::START TIMER:: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PostPayloadReinstallProc
CUSTOM ACTION: Begin Extracting Organizer AdobeCode
CUSTOM ACTION: Extracted Organizer AdobeCode
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
CUSTOM ACTION: Master PCD exists
CUSTOM ACTION: Updating Key in Master PCD
CUSTOM ACTION: Key updated successfully
CUSTOM ACTION: Now getting the LEID
ElementsOrganizer-EMT10-Mac-GM
CUSTOM ACTION: Closing Master PCD
CUSTOM ACTION: Cache PCD exists
CUSTOM ACTION: Adding Key to Cache
CUSTOM ACTION: Added EULA Acceptance keys
CUSTOM ACTION: Added EULA Language keys
CUSTOM ACTION: Closing Cache PCD
CUSTOM ACTION: Function start, to copy customevents.dat file from previous install
CUSTOM ACTION: customevents.dat file found
CUSTOM ACTION: Directory already exists
CUSTOM ACTION: File Copied
Custom action return code: 0
:: END TIMER :: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 41 milliseconds (0.041 seconds) DTR = 97.561 KBPS (0.0952744 MBPS)
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2}
::START TIMER:: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 2] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BC5880C9-E055-4E57-826A-749E79C498C2}
Effective AdobeCode for: {BC5880C9-E055-4E57-826A-749E79C498C2} is {BC5880C9-E055-4E57-826A-749E79C498C2}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_en_US/AdobeElements10Organizer_en_US.dmg
[ 2] Thu Dec 1 08:59:00 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
Completing installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BC5880C9-E055-4E57-826A-749E79C498C2}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}] took 2009 milliseconds (2.009 seconds) DTR = 549.527 KBPS (0.536648 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0
Calling the custom action code for pre-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
::START TIMER:: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}]
[ 2] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 2] Thu Dec 1 08:59:02 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
[ 2] Thu Dec 1 08:59:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}.db
[ 0] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}] took 3002 milliseconds (3.002 seconds) DTR = 1794.8 KBPS (1.75274 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 return values 0:0
Calling the custom action code for post-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Calling the custom action code for pre-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
::START TIMER:: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}]
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
[ 3] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : -silent
command line arguments in order are : AdobePhotoshopDotcomInspirationBrowser.air
[ 3] Thu Dec 1 08:59:11 2011 INFO
Third party application output: failed due to bad configuration
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}] took 8009 milliseconds (8.009 seconds) DTR = 522.912 KBPS (0.510656 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0
Calling the custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B}
::START TIMER:: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}]
[ 3] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: InstallThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installing third party payload
Running Apple Package : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound1/Sonicfire Pro 5 for Premiere Elements.pkg
[ 3] Thu Dec 1 08:59:21 2011 INFO
installer: Package name is Sonicfire Pro 5 for Premiere Elements
installer: Installing at base path /
installer:PHASE:Preparing for installation…
installer:PHASE:Preparing the disk…
installer:PHASE:Preparing Sonicfire Pro 5 for Premiere Elements…
[ 3] Thu Dec 1 08:59:22 2011 INFO
installer:%97.750000
installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)
[ 3] Thu Dec 1 08:59:25 2011 ERROR
DW006: Apple Package failed to install successfully.
[ 3] Thu Dec 1 08:59:25 2011 INFO
Third party payload completed. Testing return code: 1
[ 0] Thu Dec 1 08:59:26 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}] took 14015 milliseconds (14.015 seconds) DTR = 451.516 KBPS (0.440934 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B} -
I cannot get premiere elements 10 to launch. Restarted, uninstalled, reinstalled. Won't launch
I cannot get premiere elements 10 to launch. Restarted, uninstalled, reinstalled. Won't launch
My recommendation would be to contact Adobe, since they have the ability to walk you through some troubleshooting steps. But it looks like they've already thrown it to us!
1) Have you manually gone to Windows Update and ensured you have even the non-critical updates (which can include important drivers)?
2) Have you manually gone to the ATI or nVidia sites and ensured you have the latest drivers for your graphics card?
3) Have you cleaned your temp files and defragmented your drive(s)?
4) Have you ensured that the program's licensing has not corrupted? http://forums.adobe.com/thread/542377
Finally, you say the program won't launch. At what point does it fail? Do you get a Welcome Screen? Does it only fail when you try to open yesterday's project or does it also fail if you try to start a new project?
Another other details you can provide could also be helpful including: How fast your processor is, how much RAM you have, how much free, clean defragmented space is on your hard drive(s) and if you are editing on your C drive or if you have your media and project files on another drive. -
On my Mac, after the installation i get this error when i start - "Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283]"
any ideas how to fix this, i don't know or haven't faound out how to contact Adobe supporet....Here's the contact link for Adobe support. It's just three clicks from the site's home page.
Contact Customer Care -
Cannot Start Premiere Pro CC in Windows 8.1
Hi,
I cannot start Premiere Pro in Windows 8.1, i can use Premiere Pro in the past without problems...
I reinstalled but nothing
I have the lastest version of my graphic card drivers
¿Could you help me please?>I have the lastest version of my graphic card drivers
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
How to start Premiere Elements 11 with welcome screen
How to start Premiere Elements 11 with welcome screen
thank you
Date: Sat, 20 Jul 2013 06:02:36 -0700
From: [email protected]
To: [email protected]
Subject: How to start Premiere Elements 11 with welcome screen
Re: How to start Premiere Elements 11 with welcome screen
created by Steve Grisetti in Premiere Elements - View the full discussion
Are you saying that you want to see the menu screen when you launch the program?
If so, go to the Help menu and select Welcome Screen. When the Welcome Screen launches, click on the gear in the upper right corner and set Always Start On to Welcome Screen.
Or are you asking how to start the program from the Welcome Screen?
If so, you may want to check out my free 8 part Basic Training for Premiere Elements tutorials.
http://forums.adobe.com/thread/537685?tstart=0
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5522867#5522867
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5522867#5522867
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5522867#5522867. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Premiere Elements by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
I'm trying to start Premiere Elements and am getting an Error:1 message
I'm trying to start Premiere Elements and am getting an Error:1 message@
That's too bad.
If help is desired, try providing details of the situation or search the forums for the issue yourself.
We are not mind readers. -
CPU at 100% when starting Premiere Elements 10
Hi,
When I start Premiere Elements 10 the program runs at 100% CPU usage. Even when I haven´t opened a project yet. So it is not caching media or something. On the screenshot below you can see my problem. There is no project open but the task "Adobe Premiere Elements.exe" is running at 100%.
This makes my system very slow and instable.
I have a 2GB Pentium D 3.0 GHz and my harddrives have lots of free space (They are not working very hard when using Premiere).
Can anyone help me with this?
DimitriNo, it doesn't barely meet the tech requirements (regardless of Adobe's suggested minimums). It is not adequate to work with this program.
With only 2 gigs of RAM, the program is not only idling but also doing a lot of paging. And, if you've got less than 30 gigs of clean, free, defragmented space, it's also struggling with defragmentation.
It's also possible the Organizer is auto-analyzing your drive and if you've got other programs running in the background (like a live defrag program or an intrusive antivirus program like Norton or McAfee) that could be contributing to the problem. -
Starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix?
starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix
Think you are in the wrong forum.
This is the one you'll need.
http://forums.adobe.com/community/premiere_elements
A moderator will come along soon and move your post. -
Error "Registration information is invalid" when you start Premiere Elements 7 (Windows)
Issue
When you start Adobe Premiere Elements 7 for the first time, Premiere Elements returns the error message "Registration information is invalid. Please reinstall Adobe Premiere Elements."
Solution
Do one of the following solutions:
Solution 1: Install Premiere Elements 7 using the Premiere Elements 7 serial number.
If you purchased Premiere Elements bundled with Photoshop Elements, you may have used the Photoshop Elements serial number included in the pack to install Premiere Elements. Uninstall Premiere Elements and reinstall Premiere Elements using the Premiere Elements serial number.
Note: The Premiere Elements serial number starts with the number set 1143. The Photoshop Elements serial number starts with the number set 1057.
Solution 2: Use a Company Name with 40 single-byte characters or fewer, or 20 double-byte characters or fewer.
When installing Premiere Elements, you are asked to provide a user name, a company name, and a serial number. While the company name field is not a required field for installation, if you choose to enter data, do not enter a name that contains more than 40 single-byte characters or more than 20 double-byte characters.
Note: A single-byte character is any character in the standard ASCII character set. English language characters are all single-byte characters. Double-byte character code uses two bytes to represent one character. The double-byte character set was developed for the Japanese, Chinese, and Korean characters sets. Many extended ASCII characters are also double-byte.
Solution 3: Install Premiere Elements to a location that does not contain extended ASCII characters in the file path.
Do not install Premiere Elements to a location that uses extended ASCII characters in the file path. Extended ASCII characters include characters such as , –, ›, †, ‡, ‘, Ÿ.
Note: The default installation path for Adobe Premiere Elements does not contain extended ASCII characters.Thanks. I thought of that. But won't I get whammied for registration again? I just registered this at adobe last month after rebuilding a crashed system. In other words, will Adobe know that I've uninstalled it, and therefore have an available license? Thanks for the welcome. I've been a Studio premium user for 3 years, and now that my product is no longer supported....I need support!
Thanks. -
[..\..Src\DirectoryRegistry.cpp-283] error when starting Premiere Elements
This error only happens when the laptop is disconnected from our domain. When trying to start Elements I receive error:
Premiere Elements 8.0 has encountered an error.
[..\..Src\DirectoryRegistry.cpp-283]
Then program will not start unless I connect the laptop to the network - which makes a portable laptop useless.
I have uninstalled and re-installed the program with the exact same results.
Anyone got any dieas?
Thankyou in advance.
Crash log file has been included
<?xml version="1.0"?> <!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd"> <crashreport version="1.1" crVersion="3.0.20090804" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown"> <time year="2009" month="11" day="19" hour="11" minute="51" second="20"/> <user guid="323c9019-64a6-4b68-8502-a51259f444ab"/> <system platform="windows" osversion="5.1.2600 SP 3.0" applicationlanguage="English (United States)" userlanguage="en_AU" oslanguage="en_AU" ram="2035" machine="Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2394 MHz" busFreq="" locale="English (Australia)"/> <crash exception="EXCEPTION_BREAKPOINT" instruction="0x0097df10"> <backtrace crashedThread="0"> <thread index="0"> <stackStatement index="0" address="0x0097df10" symbolname="dvacore::debug::DVA_DebugBreak"/> <stackStatement index="1" address="0x00a0123a" symbolname="dvacore::utility::ThreadSafeMessageDialog"/> </thread> </backtrace> <registerSet> <register name="EAX" value="0x00000000"/> <register name="EBX" value="0x00000000"/> <register name="ECX" value="0x00000000"/> <register name="EDX" value="0x00000000"/> <register name="ESI" value="0x00a0103e"/> <register name="EDI" value="0x00000000"/> <register name="ESP" value="0x00000010"/> <register name="EBP" value="0x00000008"/> <register name="EIP" value="0x00000000"/> <register name="EFL" value="0x00000246"/> </registerSet> <binaryImageSet> <binaryImage start="0x00400000" end="0x00519000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Adobe Premiere Elements 8.0.exe"/> <binaryImage start="0x7c900000" end="0x7c9b2000" type="__TEXT" path="C:\WINDOWS\system32\ntdll.dll"/> <binaryImage start="0x7c800000" end="0x7c8f6000" type="__TEXT" path="C:\WINDOWS\system32\kernel32.dll"/> <binaryImage start="0x4ec50000" end="0x4edfb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6001 .22319_x-ww_f0b4c2df\GdiPlus.dll"/> <binaryImage start="0x77c10000" end="0x77c68000" type="__TEXT" path="C:\WINDOWS\system32\msvcrt.dll"/> <binaryImage start="0x7e410000" end="0x7e4a1000" type="__TEXT" path="C:\WINDOWS\system32\user32.dll"/> <binaryImage start="0x77f10000" end="0x77f59000" type="__TEXT" path="C:\WINDOWS\system32\gdi32.dll"/> <binaryImage start="0x774e0000" end="0x7761d000" type="__TEXT" path="C:\WINDOWS\system32\ole32.dll"/> <binaryImage start="0x77dd0000" end="0x77e6b000" type="__TEXT" path="C:\WINDOWS\system32\advapi32.dll"/> <binaryImage start="0x77e70000" end="0x77f02000" type="__TEXT" path="C:\WINDOWS\system32\rpcrt4.dll"/> <binaryImage start="0x77fe0000" end="0x77ff1000" type="__TEXT" path="C:\WINDOWS\system32\secur32.dll"/> <binaryImage start="0x77a80000" end="0x77b15000" type="__TEXT" path="C:\WINDOWS\system32\crypt32.dll"/> <binaryImage start="0x77b20000" end="0x77b32000" type="__TEXT" path="C:\WINDOWS\system32\msasn1.dll"/> <binaryImage start="0x773d0000" end="0x774d3000" type="__TEXT" path="C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_ 6.0.2600.5512_x-ww_35d4ce83\comctl32.dll"/> <binaryImage start="0x77f60000" end="0x77fd6000" type="__TEXT" path="C:\WINDOWS\system32\shlwapi.dll"/> <binaryImage start="0x10000000" end="0x1013c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AdobeOwl.dll"/> <binaryImage start="0x7c420000" end="0x7c4a7000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x -ww_6b128700\msvcp80.dll"/> <binaryImage start="0x78130000" end="0x781cb000" type="__TEXT" path="C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x -ww_6b128700\msvcr80.dll"/> <binaryImage start="0x12000000" end="0x121c7000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\xerces-c_2_1_0.dll"/> <binaryImage start="0x00350000" end="0x00361000" type="__TEXT" path="C:\WINDOWS\system32\msvcirt.dll"/> <binaryImage start="0x00370000" end="0x003f2000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ScCore.dll"/> <binaryImage start="0x7c9c0000" end="0x7d1d7000" type="__TEXT" path="C:\WINDOWS\system32\shell32.dll"/> <binaryImage start="0x00530000" end="0x005d3000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ExtendScript.dll"/> <binaryImage start="0x771b0000" end="0x7725a000" type="__TEXT" path="C:\WINDOWS\system32\wininet.dll"/> <binaryImage start="0x77120000" end="0x771ab000" type="__TEXT" path="C:\WINDOWS\system32\oleaut32.dll"/> <binaryImage start="0x005f0000" end="0x008fb000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\amtlib.dll"/> <binaryImage start="0x5b860000" end="0x5b8b5000" type="__TEXT" path="C:\WINDOWS\system32\netapi32.dll"/> <binaryImage start="0x71ab0000" end="0x71ac7000" type="__TEXT" path="C:\WINDOWS\system32\ws2_32.dll"/> <binaryImage start="0x71aa0000" end="0x71aa8000" type="__TEXT" path="C:\WINDOWS\system32\ws2help.dll"/> <binaryImage start="0x4d4f0000" end="0x4d549000" type="__TEXT" path="C:\WINDOWS\system32\winhttp.dll"/> <binaryImage start="0x763b0000" end="0x763f9000" type="__TEXT" path="C:\WINDOWS\system32\comdlg32.dll"/> <binaryImage start="0x00910000" end="0x0091f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\CrashReporter.dll"/> <binaryImage start="0x59a60000" end="0x59b01000" type="__TEXT" path="C:\WINDOWS\system32\dbghelp.dll"/> <binaryImage start="0x77c00000" end="0x77c08000" type="__TEXT" path="C:\WINDOWS\system32\version.dll"/> <binaryImage start="0x00930000" end="0x0093f000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\LogUtils.dll"/> <binaryImage start="0x00950000" end="0x00aa4000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\dvacore.dll"/> <binaryImage start="0x00ac0000" end="0x00b4c000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ASLFoundation.dll"/> <binaryImage start="0x76bf0000" end="0x76bfb000" type="__TEXT" path="C:\WINDOWS\system32\psapi.dll"/> <binaryImage start="0x00b60000" end="0x00b66000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\PRM.dll"/> <binaryImage start="0x00b80000" end="0x00b96000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\ASLMessaging.dll"/> <binaryImage start="0x76380000" end="0x76385000" type="__TEXT" path="C:\WINDOWS\system32\msimg32.dll"/> <binaryImage start="0x74720000" end="0x7476c000" type="__TEXT" path="C:\WINDOWS\system32\MSCTF.dll"/> <binaryImage start="0x01a20000" end="0x01abd000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\amtservices.dll"/> <binaryImage start="0x01ee0000" end="0x01f17000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\adobe_caps.dll"/> <binaryImage start="0x77920000" end="0x77a13000" type="__TEXT" path="C:\WINDOWS\system32\setupapi.dll"/> <binaryImage start="0x77690000" end="0x776b1000" type="__TEXT" path="C:\WINDOWS\system32\ntmarta.dll"/> <binaryImage start="0x71bf0000" end="0x71c03000" type="__TEXT" path="C:\WINDOWS\system32\samlib.dll"/> <binaryImage start="0x76f60000" end="0x76f8c000" type="__TEXT" path="C:\WINDOWS\system32\wldap32.dll"/> <binaryImage start="0x01f30000" end="0x01f50000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\asneu.dll"/> <binaryImage start="0x01f60000" end="0x01f6b000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\Localeresources\en_US\WS.en_US.DLL"/> <binaryImage start="0x02080000" end="0x02103000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Elements 8.0\AdobeUpdater.dll"/> <binaryImage start="0x5ad70000" end="0x5ada8000" type="__TEXT" path="C:\WINDOWS\system32\uxtheme.dll"/> <binaryImage start="0x605d0000" end="0x605d9000" type="__TEXT" path="C:\WINDOWS\system32\mslbui.dll"/> </binaryImageSet> </crash> <reproSteps> </reproSteps> </crashreport>Where, and how, is PrE installed? When you launch it, are you running as an Administrator?
First, PrE wants to be installed competely on the C:\ and wants direct access to the My Documents folder. It also wants to be both installed and then launched from an Administrator account.
It is not designed (nor is the big-brother PrPro) to function in a fully networked environment. It will extract media, etc. from an NAS, or from a mapped networked drive, but it does not like to run under most networked environments.
It's my guess that there is something in this installation that it is not comfortable with. More details will likely help.
Good luck, and looking for the answers to the questions above.
Hunt -
I installed premiere elements but i cannot open it. i get a message saying that the program is initializing but it wont open. it is a new program. i uninstalled and reinstalled it twice with the same result.
if you see an error message, post a screenshot (if it's in english) or a quote of it (if it's not).
otherwise, reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. -
Exit Code 24 - Cannot install Premiere Elements 10
Having downloaded and installed premiere elements 10 i experienced problems with the program and especially the help facility which just didnt work.
I went ahead and purchased a full copy of the program in the belief that a fresh full install would resolve the problem.
However I am unable to either uninstall the faulty program or install the purchased item.
Instead it just states that photoshopserver must be stopped but even when i do this you cannot progress at all!
Any help would be much appreciated.
The installation is on an iMac running OSX Lion and everything is up to date.
I have uploaded a fault report package but have no idea how to link it with any reported error.
Exit Code 24 is all that gets reported when you have to cancel the install process which is the only optionBrian,
I appreciate the clarification. I just got confused with the terms, and needed to know more. Now things make more sense to me, though I am troubled by perhaps the way that Adobe either designed, or implemented their installer module. Usually, the only trouble that one has with an Adobe installer is something fritzed in the OS, like the MSI module in Windows (there were many problems with one - think that it was on Vista - and MS fixed that), or just plain old OE, where one tries to run the installation routine for the Functional Content (Extras), before actually installing the program. Normally, they are very good, though there was one for an update to PrPro, that had to be pulled and reworked. The update feature worked fine upon release, but when Adobe packaged that update with an installation module, things got side-ways. It was pulled, and a new, re-written one was posted to Adobe.com in about 4 working days. Otherwise, it's normally easy, quick, virtually transparent, and no one has issues - that is what makes troubleshooting installation issues so tough - most of us never encounter them, and have to rely of "fixes," that we have read about. Sounds like there is an issue here.
Again, thank you for setting me straight.
Good luck,
Hunt -
Help! Starting Premiere Elements 10: A problem has occured with the licensing... Error 213:11.
When starting the product, this error comes up:
I tried several reinstalls with/without admin rights, with/without diabled antivir software, as testversion and with a valid licence key. All under Windows 7 32bit.
What can I do?
Thx, GuenterConfiguration Error the steps should still be applicable for Premiere Elements 10. For the best assistance, I recommend our chat support at http://adobe.ly/tl8Vx7. Our chat representatives can provide a personalized experience to resolve the issue you have described.
-
I cannot install Premiere Elements 10 onto IOS 10.9.2
I keep getting this error when I try to load Premiere Elements 10 onto my MacBook Pro with IOS 10.9.2:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failureMarkT1
Please look at the following Adobe document on instructions for installing Premiere Elements 10 on Mac.
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html
Please let us know if any or all of the details in that document helped you to resolve your installation issue.
Looking forward to your results.
Thank you.
ATR
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