Cannot Start Presentation Services - OBIEE 11g( 11.1.1.5)

Hi, I recently upgraded BIApps RPD and Web Catalog.
When I am trying to restart OBIEE services, presentation service (OBIPS) throws the following error and is shutting down
[OBIPS] [ERROR:16] [] [saw.dms.conext.unwrap] [ecid: 004dfXFEGCYDGf9_zd9DiW0002qk000001,0:61] [tid: 1084406080] Failed to restore ctx from reference[[
File:executioncontext.cpp
Line:286
Location:
     saw.dms.conext.unwrap
     saw.threadpool
     saw.threads
ecid: 004dfXFEGCYDGf9_zd9DiW0002qk000001,0:61
ThreadID: 1084406080
All servers (Adminserver, Managedserver, Node Manager,) are up and running.
Did anyone encounter this issue before? Really appreciate your help
Thanks

I verified all the log file and also we didn't modify any config files after upgrade.
I Just restarted the presentation services from EM and everything is running fine now.
Thanks

Similar Messages

  • Obiee 10g cannot start presentation services

    hi i cannot start the presentation services while configuring the scheduler
    Path not found: E:\OracleBIData\web\bin\config\credentialstore.xml
    The system cannot find the path specified.
    Type: Error
    Severity: 20
    Time: Tue Feb 07 00:14:03 2012
    File: project/sawserver/winmain.cpp Line: 74
    Properties: ThreadID-2764
    Location:
         saw.sawserver.initializesawserver
         saw.threads
    Path not found: E:\OracleBIData\web\bin\config\credentialstore.xml
    The system cannot find the path specified.
    Type: Error
    Severity: 30
    Time: Tue Feb 07 00:14:03 2012
    File: project/webcomm/rpcserver.cpp Line: 145
    Properties:
    Location:
         saw.unknown
    Assertion failure: m_pImpl != 0
    ---------------------------------------

    Hello Rakesh,
    I tried the following and it worked for me !! I can start the Presentation services now. You might want to check these 2 things:
    1) C:\OracleBI\server\Config\ NQSconfig.INI check which rpd file is there
    2) C:\OracleBIData\web\config \ instanceconfig.xml see which one is there
    Note: If Samplesales is creating problem. Creat one more folder there called Samplesales1 and provide the path of samplesales1 instead of samplesales in instanceconfic.xml file.
    Make sure there must be only one folder under one name(check here : C:\OracleBIData\web\catalog) ,or it will create problem.
    Hope this should work for you
    Cheers,
    S

  • Unable to start presentation services , in OBIEE 11g

    Hi ,
    Unable to start presentation services , in OBIEE 11g :
    [2013-01-18T13:38:49.000+05:30] [OBIPS] [INCIDENT_ERROR:1] [] [saw.webextensionbase.init] [ecid: ] [tid: ] Invalid item /system/mktgcache/01HW447397/sawguidstate.[[
    File:catalogimpl.cpp
    Line:660
    Location:
         saw.webextensionbase.init
         saw.sawserver
         saw.sawserver.initializesawserver
         saw.sawserver

    Follow the steps below:
    1.Shutdown all OBIEE services.
    2.Replace the files sawguidstate and sawguidstate.atrin the location:
    <Instance_Home>\instances\<instance_name>\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\catalog\<project>\root\system\mktgcache\<name>
    with the same files from a backup or from another working instance.
    3.Restart all OBIEE services.

  • ERROR: Cannot start mail services, configuration directory does not exist

    I'm running an Xserve G5 with one internal boot drive and one RAID using the other two internal drives. I used Apple's Disk Utility to set-up the RAID.
    Back in early December, I moved my mail database and mail store to the RAID. Ever since, when I restart the server, the mailaccess.log generates the following error:
    Jan 23 18:51:33 mail master[47]: ERROR: Cannot start mail services, configuration directory does not exist: /Volumes/RAID/mail.data/db
    I'm speculating this is a timing error that gets created when Postfix initially can't find the RAID. Then, it must try again and find it because the error message does not repeat and mail starts running.
    Is this something to worry about?

    Hi Joel,
    You're right, it's a timing issues. The mail system is ready for work before the file system is mounted. It's benign.
    Jeff

  • Mail server log says: master[50]: ERROR: Cannot start mail services...

    Recently, after a year or more of relatively smooth service, my OS X Server 10.4.11 Mail services has been locking up daily.
    I was finally able to get some information from the log files (I am a noob to this) and saw the following right after my most recent reboot of the server:
    Oct 5 09:51:11 mm1 master[50]: ERROR: Cannot start mail services, configuration directory does not exist: /Volumes/Data/mail/var/imap
    I checked the server and that directory is indeed there on the partition named "DATA", so I am baffled as why the server does not thing the configuration directory exists?
    drwxr-xr-x 15 cyrusima mail 510 Oct 5 09:51 imap
    drwxr-xr-x 15 root admin 510 Oct 3 20:01 imap.BAK
    drwxr-xr-x 15 cyrusima mail 510 Oct 3 20:05 imapold10032009-200707
    drwxr-xr-x 4 jkoerber admin 136 Dec 3 2007 spool
    mm1:/Volumes/Data/mail/var jkoerber$
    Can anyone help me? My customers are yelling for blood because they cannot send/receive emails.
    -- Jon
    Message was edited by: Jon Koerber

    Thanks Alex for the feedback. You are helpful as always!
    It's good to know that the message I am getting from the mail server about the configuration files is only a temporary thing. Although I find it strange that the mail service doesn't know where its config files are since it is specified in the mail server setup.
    I looked at the log files you mentioned and do not see anything that looks like a specific problem with the mail services themselves.
    Recently, however, I have been having recurring problems where my mail server and my Web/Database server have both become unresponsive at nearly the same time even though they are on different class A networks to where I cannot access them via ARD, Server Admin and even SSH. That is usually when my mail server goes offline. I was afraid it was because of that configuration error I was seeing, but think now that the problem could be something else entirely (maybe some kind of network problem or denial of service hacking attack, no idea).
    Thanks again.
    -- Jon

  • Unable to start presentation services in obiee 10g

    Hi,
    Everythig is fine untill I restart the machine. I havent done any changes before restarting my mahcine. Once restarted the presenttion services are not starting.
    Error: "Windows could not start BI Presentation server on local computer.For more information,review the system event log.if this is non-microsoft service,contact the service vendor, and refer to service specific error code-1".
    I have checked instanceconfig.xml and catalog folders, paths, rpd etc.. But no use.
    sawlog file give me the error:
    Allocation of SQLEnvironment failed (SQLError: -1). Please ensure that the odbc driver is in your environment path.
    How to resove it..
    Thanks.

    Need few checks from your side:
    1) Start BI Server and open RPD line mode, if you able to open then check instanceconfig file to make sure the tag is
    <DSN>AnalyticsWeb</DSN> is matching with ODBC dsn for 'Oracle BI Server'
    If this looks good then
    2) use different name for tag CatalogPath from instanceconfig file and start the Presentation service
    let us know updates
    Make sure you have this in path Drive:\OracleBI\server\Bin
    Edited by: veeravalli on Nov 16, 2012 11:36 AM

  • Not able to start presentation services during EBS integration with OBI

    Hi All,
    I ran through an issue while trying to integrate OBIEE 11.1.1.5 with EBS R12. I followed the steps mentioned in the below link
    http://docs.oracle.com/cd/E14571_01/bi.1111/e16364/ebs_actions.htm
    I restarted all the services but i was routed to OBIEE login screen through EBS. Later on i made some changes in connection pool of the repository and started the services but now presentation services are not coming up. i tried restarting all the services from EM and opmnctl but to no avail. i went through sawlog5 and console~coreapplication_obips1~1.log file but not able to find any specific error. Below is the error description from both the files
    sawlog5.log : [2012-06-29T07:24:45.000+02:00] [OBIPS] [ERROR:16] [] [saw.dms.conext.unwrap] [ecid: 000001U8AG25Ahd5pf_AiY01402c000001,0:29] [tid: 4884] Failed to restore ctx from reference[[
    File:executioncontext.cpp
    Line:286
    Location:
    saw.dms.conext.unwrap
    saw.threadpool
    saw.threads
    ecid: 000001U8AG25Ahd5pf_AiY01402c000001,0:29
    ThreadID: 4884
    console~coreapplication_obips1~1.log : 12/06/29 08:08:29 Start process
    12/06/29 08:08:51 Start process
    12/06/29 08:19:41 Start process
    12/06/29 08:20:00 Start process
    12/06/29 09:09:53 Start process
    12/06/29 09:10:15 Start process
    i am relatively new to OBIEE 11g platform. Please let me know if i need to look in some other log files.
    Regards,
    Sandeep

    Hi,
    i did make changes to connection pool but those changes are inevitable. I pointed those connection pools to the new EBS database.
    @DPKA : i did make changes to instanceconfig. As a part of OBIEE integration with EBS, i changed instanceconfig.xml and started the services. I didn't bring down the services while making the changes. Did that have any impact on services.
    Regards,
    Sandeep

  • Unable to start Presentation Services- Windows 7

    Hi,
    I'm unable to start the Presentation Services , when i do so i am getting a message "Internet Explorer cannot display the webpage"
    Windows 7 ultimate.
    All services started like BI server, BI Presentation and Java Host
    Installation were successful, able to open Repository.
    BI Publisher is also getting started.
    I need to look into the Answers, unable to start the Presentation Services, any help is very much appreciated !
    Thanks

    Hi,
    Can you past it sawlog0.log message also Make sure below points (just double check and test it)
    1) Check your instanceconfig.XML file (better if u have back up plz restore it then change it u r current catalog)
    2) In the RPD, go to Manage -> Variables. Look through your initialization blocks and see if any are being used to set the USER variable.
    3) make sure if have LDAP settup (external table via init blog)
    4) if you can back of your RPD,Catalog restore it then try to access it (for testing) if its works then u r current issue catalog may be corrupted webcat
    if your providing sawlog0.log ..it will be easy to find the issues
    Thanks
    Deva

  • Internal Error when starting presentation services

    I have installed OBIEE on XP(SP2) and started all services. http://localhost:9704/em works where http://localhost:9704/analytics gives http 500 internal error. Can anyone provide me solution please?.

    I have checked from em, Application Analytics is running. On the command window of Oc4J, Could not create Java Virtual Machine message will appear and also could not allocate memory heap will work. This happens only when BI Presentation Services are invoked. I am thinking this might be some configuration issue but could not localize.

  • Error while starting Presentation services

    Hi,
    I tried adding the following tag in instanceconfig.xml file and restarted the Presentation services.
    <PivotView>
    <MaxCells> 4000000 </MaxCells>
    <MaxVisibleColumns> 5000 </MaxVisibleColumns>
    <MaxVisiblePages> 2500 </MaxVisiblePages>
    <MaxVisibleRows> 50000 </MaxVisibleRows>
    <MaxVisibleSections> 3000 </MaxVisibleSections>
    <ResultRowLimit>20000</ResultRowLimit>
    </PivotView>
    <CubeMaxRecords> 1000000 </CubeMaxRecords>
    <CubeMaxPopulatedCells> 1000000 </CubeMaxPopulatedCells>
    When i tried to access the OBIEE dashboard link , it throws the following error: *500 Internal error.*Also in the ascontrol.log file, the following error occured:
    *[EMUI_10_10_40_/console/ias/logging/logfiles] WARN util.HGridDataSource setSelected.354 - setSelection: key should not be null*
    Could anyone help me in this?
    Regards,
    Bhuvan R

    Hello User,
    Can you please check out this below theread
    OBI Presentation Services error
    Hope its helpful

  • Multiple Presentation Services -OBIEE

    Hi,
    I have 2 RPDs which needs to be deployed in OBIEE. I want to view the analytical reports of both these RPDs.
    However the data sources of these 2 RPDs are different.
    Also, I have installed OBIEE on Linux Machine.
    Would it be possible to have 2 instances of the presentation services on the same Linux Box. If yes please let me know where I can find the procedure for the same.
    Linux Operating System I am using is Oracle Linux 5.0 and OBIEE installed is the version 11.1.1.6.
    Thanks,
    Akshatha

    Hi Deva,
    I tried doing the Software only install.
    I am facing the below issues. Request you to help me.
    These are the details of the second installation :
    Type: Software Only Install
         Installation Details
              Middleware Home: /u01/app/oracle/obiee_home
              BI Oracle Home: /u01/app/oracle/obiee_home/Oracle_BI1
    The details of the first instance as as below
    Type: Enterprise Install - Create New BI System
         Installation Details
              Middleware Home: /u01/app/oracle/obiee_home
              BI Oracle Home: /u01/app/oracle/obiee_home/Oracle_BI1
    1. Is it required that the BI Oracle Home be different each time?
    2. Once done with the Software Install,will i be able to have another instance (like perhaps instance2 in my case) and have separate presentation services and RPDs or there is something which needs to be done with the Configuration Utillity.
    3.What is the scaling up of OBIEE about? Does it also not create another instance of the server.
    Thanks in Advance
    Akshatha

  • Unable to start Presentation Services

    Hi all,
    To make ibots work I ran the cryptotools and made all changes in Job Manager and then tried to restart all the services. I could start all the services except presentation and schedule services. And it gives me error " Windows could not start the Oracle Presentation Server on Local Computer. For more information, review the system Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-Specific erro code -1."
    OracleBI version:10.1.3.4
    and log file (sawlog0) shows:
    ==============================================================================================
    Type: Information
    Severity: 30
    Time: Tue Nov 22 09:44:17 2011
    File: project/sawserver/sawserver.cpp Line: 386
    Properties: ThreadID-852
    Location:
         saw.sawserver
         saw.sawserver.initializesawserver
         saw.threads
    Oracle BI Presentation Services 10.1.3.4 (Build 080726.1900) are starting up.
    Type: Error
    Severity: 42
    Time: Tue Nov 22 09:44:17 2011
    File: project/webutil/cipherimpl.cpp Line: 186
    Properties: ThreadID-852
    Location:
         saw.credentialStore.load.file
         saw.sawserver
         saw.sawserver.initializesawserver
         saw.threads
    Invalid encrypted block.
    Type: Error
    Severity: 20
    Time: Tue Nov 22 09:44:17 2011
    File: project/sawserver/winmain.cpp Line: 74
    Properties: ThreadID-852
    Location:
         saw.sawserver.initializesawserver
         saw.threads
    Invalid encrypted block.
    Type: Error
    Severity: 30
    Time: Tue Nov 22 09:44:17 2011
    File: project/webcomm/rpcserver.cpp Line: 145
    Properties:
    Location:
         saw.unknown
    Assertion failure: m_pImpl != 0 at line 145 of ./project/webcomm/rpcserver.cpp
    ==================================================================================================
    the changes i have made in instance config file after crytotools run (shown in bold); copied instance config file..
    <?xml version="1.0" encoding="utf-8"?>
    <WebConfig>
    <ServerInstance>
    <DSN>AnalyticsWeb</DSN>
    <CatalogPath>C:/OracleBIData/web/catalog/paint</CatalogPath>
    <Alerts>
    <ScheduleServer>USER</ScheduleServer>
    </Alerts>
    <AdvancedReporting>
    <ReportingEngine>XmlP</ReportingEngine>
    <Volume>XmlP</Volume>
    <ServerURL>http://USER:9704/xmlpserver/services/XMLPService</ServerURL>
    <WebURL>http://USER:9704/xmlpserver</WebURL>
    <AdminURL>http://USER:9704/xmlpserver/servlet/admin</AdminURL>
    <AdminCredentialAlias>bipublisheradmin</AdminCredentialAlias>
    </AdvancedReporting>
    <JavaHome>C:\Program Files\Java\jdk1.5.0_11</JavaHome>
    <BIforOfficeURL>client/OracleBIOffice.exe</BIforOfficeURL>
    <!-- To configure a limited set of languages to be available to users uncomment the <AllowedLanguages> tag below and choose a subset set of language tags from the list. Values must be comma separated. -->
    <!-- <AllowedLanguages>ar,cs,da,de,el,en,es,fi,fr,hr,hu,it,iw,ja,ko,nl,no,pl,pt,pt-br,ro,ru,sk,sv,th,tr,zh,zh-tw</AllowedLanguages> -->
    <!-- To configure a limited set of locales to be available to users uncomment the <AllowedLocales> tag below and choose a subset set of locale tags from the list. Values must be comma separated. -->
    <!-- <AllowedLocales>ar-dz,ar-bh,ar-dj,ar-eg,ar-iq,ar-jo,ar-kw,ar-lb,ar-ly,ar-ma,ar-om,ar-qa,ar-sa,ar-so,ar-sd,ar-sy,ar-tn,ar-ae,ar-ye,cs-cz,da-dk,de-at,de-ch,de-de,de-li,de-lu,el-gr,en-au,en-ca,en-cb,en-gb,en-hk,en-ie,en-in,en-jm,en-nz,en-ph,en-us,en-za,en-zw,es-ar,es-bo,es-cl,es-co,es-cr,es-do,es-ec,es-es,es-gt,es-hn,es-mx,es-ni,es-pa,es-pe,es-pr,es-py,es-sv,es-uy,es-ve,fi-fi,fr-be,fr-ca,fr-ch,fr-fr,fr-lu,fr-mc,hr-hr,hu-hu,id-id,it-ch,it-it,iw-il,ja-jp,ko-kr,ms-my,nl-be,nl-nl,no-no,pl-pl,pt-br,pt-pt,ro-ro,ru-ru,sk-sk,sv-fi,sv-se,th-th,tr-tr,zh-cn,zh-mo,zh-sg,zh-tw</AllowedLocales> -->
    <!-- <Disconnected><ArchiveIbots>true</ArchiveIbots><DisconnectedDir>disconnected</DisconnectedDir></Disconnected> -->
    *<!-- other settings ... -->*
    *<CredentialStore>*
    *<CredentialStorage type="file" path="C:\OracleBIData\web\config\credentialstore.xml" passphrase="secret"/>*
    *<!-- other settings ... -->*
    *</CredentialStore>*
    *<!-- other settings ... -->*
    </ServerInstance>
    </WebConfig>
    Pls answer as soon as possible as i could not able to proceed.
    thanks
    chandrakanth.

    Hi kanth,
    From the error above mentioned what exactly has went wrong cant be known...But i can assume you are missing some configuration steps.
    Please follow this guide step by step http://download-uk.oracle.com/docs/cd/B40078_02/doc/bi.1013/b31765.pdf
    This might of help too https://kr.forums.oracle.com/forums/thread.jspa?threadID=518291
    hope helps you.
    Cheers,
    KK

  • Not able to start Presentation services

    Hi friends,
    when start the presentation services i am getting the error like (*Sevice specific error 1*).
    Thanks

    For sure your webcat is corrupted..try creating a blank catalog or fix the old one. Also, check your instanceconfig.xml once whether the xml is not corrupted ??

  • Unable to Start Presentation service

    Hi All,
    I am unable to start the presentation service. The logs shows following error message. Could you please guide me
    racle BI Presentation Services 10.1.3.4.1 (Build 090414.1900) are starting up.
    Type: Error
    Severity: 20
    Time: Sun Jul 03 20:11:39 2011
    File: project/webodbcaccess/odbcenvironment.cpp Line: 98
    Properties: ThreadID-2308
    Location:
         saw.webextensionbase.staticinit
         saw.sawserver
         saw.sawserver.initializesawserver
         saw.threads
    ODBC driver preload failed. ODBC library name: 'nqsodbc.dll'
    Type: Error
    Severity: 20
    Time: Sun Jul 03 20:11:39 2011
    File: project/webodbcaccess/odbcenvironment.cpp Line: 100
    Properties: ThreadID-2308
    Location:
         saw.webextensionbase.staticinit
         saw.sawserver
         saw.sawserver.initializesawserver
         saw.threads
    The specified module could not be found.
    Type: Error
    Severity: 42
    Time: Sun Jul 03 20:11:39 2011
    File: project/webodbcaccess/odbcenvironment.cpp Line: 195
    Properties: ThreadID-2308
    Location:
         saw.webextensionbase.staticinit
         saw.sawserver
         saw.sawserver.initializesawserver
         saw.threads
    Allocation of SQLEnvironment failed (SQLError: -1). Please ensure that the odbc driver is in your environment path.
    Type: Error
    Severity: 20
    Time: Sun Jul 03 20:11:39 2011
    File: project/sawserver/winmain.cpp Line: 74
    Properties: ThreadID-2308
    Location:
         saw.sawserver.initializesawserver
         saw.threads
    Allocation of SQLEnvironment failed (SQLError: -1). Please ensure that the odbc driver is in your environment path.
    Type: Error
    Severity: 30
    Time: Sun Jul 03 20:11:39 2011
    File: project/webcomm/rpcserver.cpp Line: 145
    Properties:
    Location:
         saw.unknown
    Assertion failure: m_pImpl != 0 at line 145 of ./project/webcomm/rpcserver.cpp
    Type: Information
    Severity: 30
    Time: Sun Jul 03 20:43:45 2011
    File: project/sawserver/sawserver.cpp Line: 386
    Properties: ThreadID-2752
    Location:
         saw.sawserver
         saw.sawserver.initializesawserver
         saw.threads

    Hi Andy,
    First of all,rpd should be in synchronization with the database in order to get the data.
    So,you need to create ODBC as in the earlier reply.
    than you need to give the details of odbc in connection pool of rpd.
    than test the connection by rightclick on table in physical layer and click update row count option if your table gets updated then you will make sure that your rpd is in sync with database.
    If you want any instance help you can call me at any time to +919701233345.
    Assign points if your problem solved or make it helpful if it helps you.Since,it is encouraging.
    Regards,
    Lakshmipathi.

  • Win2k cannot start oracle services

    Hi,
    Usually, our oracle servers can start up autometically
    when the machine start up.
    Just now, oracle services cannot start. I try use
    start->control panel->administrator tool-> services to
    start oracle service, it gets errors as following:
    could not start the OracleOraHome90TNSListener service on
    local computer.
    Error 5: Access is denied.
    Then I try to use "lsnrctl start listener"
    I got following errors:
    Failed to start service, error 5.
    TNS-12536: TNS:operation would block
    TNS-12560: TNS:protocol adapter error
    TNS-00506: Operation would block
    32-bit Windows Error: 997: Unknown error
    I check listener log file, no new message is add to it.
    My OS is window 2000 professional.
    Oracle server version: 9.0.1.1.1
    Thank you for some advice.
    Julie

    Hi,
    I try to fix it by change log on setting by
    setting the oracle service as 'this account' and
    fill in account and password with system administrator
    account information. Then all oracle services can work
    properly. But with this setting the web application which
    connect oracle database cannot login to database.
    It may be the registry database of the machine get
    corrupted.
    How can I delete all oracle services and recreate the
    them again, then will re-register the service information?
    By the way, all other services in system are log on as
    localsystem account, only oracle services does not allow
    me set up as localsystem account, if I did that way, oracle service will not start and complain "error 5:
    access is denied"
    Thank you for give me some guide lines.
    Julie

Maybe you are looking for

  • USB ethernet connection via switch no longer works after installing Mountain Lion

    Since installing Mountain Lion, I have no longer been able to use my USB ethernet connection via an ethernet switch. I have deleted and re-added the connection in preferences. The connection reads "Connected" but it is not working as connected (unles

  • ITunes 11 Can't find my devices

    I'm sorry if this is a repeat of a problem that other people have posted, but I'm struggling to find answers... Since the release of iTunes 11, my devices have not been reliably found in iTunes.  I have 2 x Apple TVs (1st Gen), and at first, they kep

  • My new iPhone screen

    Hello! A few days ago the screen of my iPhone started to show lines and different colors when I turn it on. When, finally, the iPhone was on, the quality of the image was very poor, it look like it hasn't enough power to show the full image quality.

  • Call web dynpro abap application at login

    Hello! I have a requirement to call an abap web dynpro application at Login. When this web dynpro page is called I want it to be the top page, i.e the roles, masthead, etc should not be visible for user to have access. Any sugesstions?

  • Increasing Bitrate for Encode resulting in horrible results

    I've been migrating from Final Cut Studio to all the various Adobe alternatives and having an issue with Encore right now.  I've been successfully making DVDs and letting Encore automatically encode for me (As I often times end up making a BluRay as