Cannot start recovery CD

Hi
Can any one help me?
I am trying to recover my Satellite A100 using the product recovery media supplied with the laptop from new. I place the disc in the dvd/cd drive turn on the machine and using F12 select boot from CD/DVD drive. After this the cd drive tries to start but nothing, its as if the disc cannot boot.
The recovery disc works fine in other machines and other cd's are booting up ok in my machine that needs to be recovered.
Has anyone any ideas what I can do or get the product recovery cd to start?
I have also changed the boot order in bios to CD/DVD and tried holding "C" down on start up.
Cheers

Thanks for you reply
Finally did it, cleaned the CD _both sides_ until it worked (didnt know to clean both sides still live and learn)
Martin

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