Cannot start stopped servers, after restarting the SIA all stopped working

All was working ok, but suddenly I could not run reports from Infoview nor from the Central Managment Console. Nontheless, I was able to log in to both (just not run the reports). From the CMC, I noticed that 5 servers had stopped running, but remained enabled. I tried starting/restarting each of them from CMC, but had no response. I then looked at the properties for each of these servers and noticed the same message in red stating "The Server Intelligence Agent for this server is unavailable". I then went to the Central Configuration Manager at the server where Crystal Reports Server 2008 is installed and launched the Server Manager tool which showed a list of servers. From here, I looked at the Server Intelligence Agent properties and when I clicked on the configuration tab, it asked for me to select from a list of radio buttons of which connection type (if remember correctly) to use...there was no cancel or close option to back out of this, so I randomly chose the oracle type (which is what or ERP system uses as a backend), then was forced to save the changes. Nonetheless, this did not seem to have any effect then, I still had the same problem/issue stated above. I then, following a suggestion, restarted the Server Intelligence Agent. Unfortunately, right after this restart all the servers disappeared from the list of servers in the CCM. In addition, now I can't even login to any of the tools (CMC, Infoview,...) the only place I still can launch is the CCM; however, I cannot access the Server Manager tool in CMC. After entering my credentials, it idles for hours with no response). I'm stock with no way to do any further work...Any help would be greatly appreciated.
Edited by: lirizarry on Dec 3, 2009 6:31 PM
Edited by: lirizarry on Dec 3, 2009 6:37 PM

I saw something similiar once when using SAP authentication(you didn't mention which auth model you are using).
If the license you installed was a named user (vs. concurrent user) and you picked the opposite setting in the CMC Authentication section, then you won't be able to login.

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