Cannot switch flash player settings to allow automatic updates

hi my flashplayer verion 11.7.700.224 will not allow me to switch it on to allow automatic updates (recommended) when in the advanced settings in flash player settings manager anyone any advice on resolving this please

Refer the thread below
http://forums.adobe.com/message/4723788
Check if the Flash Player Update service is On.
Thanks
Bhawna

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