Cannot sync address book

I have an iphone 3G (model MA712LL) i'd like to upgrade to a 4S. When i try and sync my 3 to itunes the phone shows up the main screen just shows white with the word "iPhone" in the center- no other options. The only choice i have is to eject. I'm running OS 10.6.8 and upgraded iTunes to 10.5. I tired different cables, different ports- no luck. I tried a different iPhone- a 3GS and it showed up with all the syncing options.
I also tried a hard re-set on the phone, and trashing my plist with no luck.
any suggestions would be much appreciated so i can back up my old phone.
thanks.

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