Cannot sync after 2.0 update

I just downloaded the 2.0 software onto my IPhone, and as it was doing it's thing it told me there was an error in restoring the phone. My music and about 2/3 of my photos disappeared from the phone, and now when I try to resync it it gives an error message of "required disk not found."

Not sure if this will fix your problem, but I had problems syncing after the upgrade too. I discovered that the backup iTunes made when upgrading was corrupted. To fix it, I chose to do a new restore, and then select the New Phone radio button instead of the one for the previous backup after the restore process was completed. Then I had to reselect and manually sync contacts, calendar, email, bookmarks, video, podcasts, etc again after completing the above step, but it fixed my problem. iPhone syncs fine now.

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Cannot sync after ios 5 update Nov 2011

Just updated Iphone 4 with ios5 but when I plug in phone to pc only option is to restore from back up (completed twice and just end up back where you started) or set up as new phone. How do i access the phone the reload music/apps etc and how can I sync phone again like the good old days. Got an error message during update but was undefined?????
Cheers
PS Getting seriously P***ed off with these updates that wipe everything.

Thanks, did the trick but not the most intuitive route, I was convinced "set up new phone" was not the right route.

Bookmarks cannot sync after iOS4.2 updated

After upgrade, all my bookmarks disappeared. As I am using me.com, even I try to turn on and off the bookmarks sync setting, none of my bookmarks are being sync to iphone.
Any help?
Derek.

Same here. No bookmark or contacts syncing with MobileMe. Come one Apple, we pay for this and you really dropped the ball on this one. Not a word out of them. Off to contact support only to have to wait 2 days for them to get back with me.

Iphone 4 not recognized and will not sync after latest itunes update. I have done all trouble shooting and uninstalled and reinstalled itunes to no avail.

iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

How do I get my music to sync after the iS5O update?

I can't synce my music back on my iPhone after the new update (iS5O)

Always back up your computer before installing updates. You may need to rebuild it with a pre-update library file. Details really depend upon exactly what you lost.
https://discussions.apple.com/message/20401436#20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library after upgrade/crash from previous iTunes library file.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
Steve MacGuire a.k.a. turingtest2 - iTunes & iPod Hints & Tips - Grouping Tracks Into Albums - http://www.samsoft.org.uk/iTunes/grouping.asp (older post on Apple Discussions http://discussions.apple.com/message/9910895#9910895)
Quick answer: Select all the tracks on the album, File > get info, and either give them all a single "album artist", or check the "compilation" flag (as in https://discussions.apple.com/message/17670085#17670085).
If these are from multiple-CD sets you may also need to enter the appropriate information in the disc number fields. If they are not a multiple CD set you still need to make sure the disc number fields are set correctly or all empty.

Ipod touch will not sync after new itunes update

Ipod touch 4th generation will not sync after I updated the new itunes. Actually after I updated to the new itunes it deleted all my music from my ipod and refuses to reload. If someone could please help me that would be completely appreciated. I tried trying to sync each song individually but it didn't help (before it stopped syncing), then it stopped syncing, even though I have it hooked up it brings everything that I have on my ipod up but it won't do anything.

When I tried the first time it asked me if i wanted it to stop syncing and to restore. It gave the choices of yes and cancel, i didn't click either because the option box went away and it just stopped restoring on its own. I did the store again and now it is asking if i want to set up as a new ipod or to restore to Andrea's ipod. Should I set up as new?
Thank you Espeon for the article

Apps not syncing after 2.1 update

Weird situation... I can no longer sync any apps after 2.1 update. Just noticed it when I purchased several new apps today and they didn't sync. Every option and list in the Applications tab are greyed out... Apps on the phone remain the same. If I delete one from the phone, then I can no longer sync them back. Selecting Sync syncs everything else other than applications... it skips this everytime. Everything was okay on the last 2.0.2 sync just before the update...Has anyone experienced this problem after updating to 2.1? Kinda odd...

I just went ahead and started new from scratch (AGAIN)...
Restore then reinstall everything one by one.
Unfortunately, I have never been successful with iPhone updates retaining my data and files from previous versions without any glitches. With EVERY UPDATE all files and information on my iPhone is lost everytime because iTunes was unable to transfer data from the backup stored with previous firmware prior to update or a glitch causes me to have to start fresh with a newly cleaned out phone. A message to the likes of "Incompatible with current firmware/iPhone" (or something to that affect) always pops up.
What good is the iPhone if I have to encounter data loss everytime a new "bug-fixing update" is released. Having to literally start over-and-over again from scratch is extremely frustrating. This makes the iPhone the worst investment I've ever made and the Most Unproductive Device I've owned compared to previous Windows Mobile devices owned...

Birthdays - Syncing after 2.01 update.

My Address book Birthdays are now syncing after the 2.01 update.
FYI
Cheers

Mind Doesn't. Any hints? Birthdays are listed on computer's ical as Subscription?

Iphone is stuck in recovery mode and cannot restore after trying to update to iOS6 - not jailbroken

I have an iphone4s, and the question basically says it all - after trying to update to ios6, the udgrade downloaded to my computer and started loading onto my phone. However it sudeenly just stopped an turned into the balck screen asking to plug into itunes. When I do this, it says I have to restore the phone, but when I try to restore, it says there is an error (3014).
I have tried:
- pressing the home and top buttons unti the apple appears
- Checked all security software and the ports aren't blocked
- Have tried pressing option+restore to choose ios6 and ios5.1.1 - neither has worked
- Its been like this for about a day and a half now, and I have probably tried to restore it at least 50 times to no avail, always with the same error code.
What can I do??
Is this something to do with how busy the appl servers are? And when should I expect to be able to use my phone again?

Yeah same exact problem as me. EXACTLY. In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
MAN, a whole day and a half???? Crap I need my phone to work....
I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something.... It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
It's gotta be that. How many other people are having this same exact issue?

Cannot scan after os x update to Yosemite

After os x update to Yosemite I can no longer scan with my officejet 6500 e79n. In the previous version I could via the printer and scanner option in system preferences. Now there is no scan option in that window, the printer is installed as a generic PCL printer. During install this pops up :
The software for this printer is currently unavailable. Would you like to use generic software for printing?
The printer is working fine on my non updated Mac.
Hope you can help.
This question was solved.
View Solution.

Hi,
Try following these steps and check if that may help:
1. Turn on the printer, and make sure that it has paper in the tray.
2. Connect a USB cable to the printer and the Mac, or make sure that your printer is connected to your wired or wireless network.
3. On the Mac, click About this Mac, and then click Software Update. A list of available updates displays.
4. Click Store on the top menu bar, and then click Reload Page to update the list.
5. Click Install or Update All to install any available updates and then try scanning again.
If the same persists, download and isntall the following package and check again:
http://support.apple.com/kb/dl907
Please let me know if that helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

No longer able to sync after most recent update.

Just updated itunes (10.2.1) and then the iphone OS (4.3). After updating, itunes froze so I cancelled the sync on the iphone, rebooted itunes and tried again.
Now it is giving me the message "The iphone cannot be synced. The required file cannot be found."
I'm sure I could fix this problem by restoring the iphone through itunes but I had to do this once before and in order to do this one must be connected to the internet. However I get all my internet THROUGH my iphone. Once the iphone is wiped clean no more internet and thus no way to link back to the apple store to verify. Catch 22. If I were on a laptop this wouldn't be a big deal, just take it to a wi-fi hotspot and away we go but I have a 24" iMac. Any suggestions, anyone?
Last time I ended up having to lug the whole damned thing to a friend's house, which I REALLY do not want to do again. At the same time, it would be nice to be able to sync the iphone. Any help would be greatly appreciated.
Adam

Try deleting the photo cache, as described here:
http://support.apple.com/kb/ts1314

No organizer sync after DM 6 update (no error message)

Hi there,
After updating to DM 6 and, at the same time, updating the device software to v5.0.0.1036, I am not able to perform or configure organizer synchronisation any longer. When pressing the "Sync" button, it just says "Select your organizer data". When I try to configure the settings for the sync, a pop up window shows up saying "Operation is in progress, please wait" but it closes within a second or two with no error message - nothing happens.
I am not going to go into how annoying this is and that RIM obviously released a sub-optimal update. Others did that already sufficiently. Let's just try to solve it.
I checked the file "desktop.log" and you can find an error message there that might be the key to a solution.
11:53:58.375|ERROR|1|Rim.Desktop.DesktopChannelWrapper|0|Error retrieving sync config file
System.ArgumentException: The URL cannot be empty.
Parameter name: url
   at System.Xml.XmlTextReaderImpl..ctor(String url, XmlNameTable nt)
   at System.Xml.XmlTextReader..ctor(String url, XmlNameTable nt)
   at System.Xml.XmlDocument.Load(String filename)
I did not find anything helpful on the net on that error message so hopefully someone here in the Forum can help me.
Thanks for any support in advance.

Hi and Welcome to the Forums!
You might try advanced logging to see if anything more helpful shows up:
KB01451How to turn on advanced synchronization logging if a wired synchronization fails
This next suggestion is much more tedious, but it's a complete clean startover with the Desktop Software...if you wish to follow it, then I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Some have reported that there are more registry keys to remove than are discussed in that KB...be sure to search your registry for any related to RIM
Others have reported the use of a registry cleansing tool to also be helpful
Still others have reported the use of your original PIM (e.g., Outlook, NOTES, etc.) installation CD, running the "repair" process, to be helpful in some situations
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchronizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Ipod Touch(4G) won't sync after iOS 5 update

After I updated to iOS 5 my ipod could no longer sync with my iTunes. When plugged in it will appear on the left of iTunes but the sync button is grayed out and unpressible. I have tried restoring a backup on the ipod, resetting to factory settings, reinstalling iTunes, rebooting computer/ipod, and creating a new library. I have never had a problem like this before. Any help would be appreciated.
Thanks.

I have the same problem and read where one person turned off ICloud. I do not have I Cloud activated so I went ahead and turned off WiFi. Now it is syncing.
It used to not get past Step 1 of Syncing and it would say "Fail to Sync" or something like that.

MAC OS 10.3.9 - Application and Safari cannot work after the latest updates

Hi
Really need help!
Last Sat, did a software updates for my Mac Powerbk G4, MAC OS 10.3.9 and after the updates, I cannot access my application folder, document folder as well as the Safari browser.
The moment I click on it, it refresh the desktop by itself without enter into the intended folder.
I am not sure if any of you encounter this, I need advice and solution real quick.
Can anyone help?
Kirk

Try deleting the /Home/Library/Preferences/com.apple.finder.plist file, then restart the computer.

Can't sync after device software update

I updated the device software on my 8530 to version 5.0.0.1000. Since then I have been unable to synchronize Organizer data between my 8530 and Outlook (2003) on my PC (Windows Vista) using the BlackBerry Desktop software (version 6.0.0.43). I keep getting the error message "Error encountered: Error code - 0x80040fb3. Check documentation". After clicking OK I get the message "Unable to complete synchronization".
Media data synchronizes okay.
Also, after the device software update, whenever I turn off and turn on my 8530 I get the message "Uncaught exception: java.lang.NullPointerException"
Help appreciated!

We have been down similar paths... I upgraded the OS to 5.0.0.983 last night and it didn't go well. It was getting the "Uncaught exception: java.lang.NullPointerException" error.
I wiped the whole BB and started fresh. Then I was getting 0x80040fb3 errors for Contact sync'ing.
I have ~700 contacts in Outlook and they sync'd fine. I went through the sync details screen and found a couple that once I deleted them, it would get to the end of the sync process and then give me that "Unable to Complete Synchronization" error. In utter frustration, I moved all the contacts to another contact folder and created a "Test Test" contact. It still had the unable to complete error - even with just ONE contact? Anyone have any ideas?

Cannot sync after 2.0 update

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