CANNOT SYNC IPHONE

When I try to sync my Iphone with Itunes, it just shuts down with the error ''Itunes has stopped working'' . My laptop is windows vista and has not synced any iphone before this so dont really know what to do. Any suggestions ?

You don't use iSync to sync the iPhone. iSync is only for syncing non-Apple mobile phones.
You also cannot sync the iPhone via Bluetooth - you must sync the iPhone using iTunes via a USB cable, or over-the-air via MobileMe.
All the information for how to sync the iPhone is in the manual:
http://manuals.info.apple.com/en/iphoneuserguide.pdf
Page 7 onwards.

Similar Messages

Updated iTunes yesterday and now cannot sync iPhone 5

updated iTunes yesterday and now cannot sync iPhone 5

Hard to believe an update did this!! I had the exact problem-updated my iPod & iTunes software & iTunes was crashing whenever I hooked up the iPod-"unclicking" all of my purchased music did the trick! THANK YOU EVER SO MUCH FOR THAT TIP-I'M SURE I WOULD'VE STILL BEEN TRYING TO FIGURE OUT THE PROBLEM!!
Wish I hadn't restored factory settings first since I would have at least still had my piles of PURCHASED music on the iPod-I accidentally had ONE purchased song checked off to update the iPod & it crashed all over again-glad it was easy enough to figure out which song wasn't from my cd collection that I uploaded! Does anyone have any idea how this will be handled? It seems that money should be refunded for buying these songs for Apple products that, upon the company's instructions to upgrade, can no longer be played on the hardware they're specifically designed for! Or at least they're hopefully coming up with a new upgrade to solve the problem! Very irritating situation!
PC Windows XP

HT201210 says cannot sync iphone - backup is corrupt or not compatable -tells to delete iphone backup. What to do?

says cannot sync iphone - backup is corrupt or not compatable -tells to delete. what should i do. I already uninstalled and reinstalled all apple software and the latest itunes version...to no avail

I have this problem too can somebody please help where are all the apple helpers? This is ridiculous!!!!

Cannot sync iphone. an unkown error has occured (-50)

I cannot sync my iphone 4. I keep getting this error: cannot sync iphone. an unkown error has occured (-50)
Tried a hard restart on the phone and repair/reinstall of itunes. I can backup the iphone, does anyone know how to solve this problem?

Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

I cannot sync iphone 5 tones to phone

I cannot sync iphone 5 tones to phone, the tones are in itunes but they won't sync ??

They are in the tones section of your library?
You see them in the tones tab in itunes ( with your iphone connected)?
You selected the Sync Tones box?
You selected the tones that you wanted?

Cannot sync iphone error (-50)

Cannot sync iphone - please help

Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
From http://support.apple.com/kb/TS3694#error50.

Cannot sync iphone because file is missing?

cannot sync iphone because file is missing?Anybody have this problem,,iphone 4,, just started doing this when I try sync overthe weekend??thanks

Provide the exact error message.

Cannot sync iPhone as apps were deleted when it was connected to iTunes. Now cannot upload music. What should I do?

My iPhone was connected to my computer and to itunes. I deleted apps from my iPhone directly, when it was connected. Now I am unable to sync my iPhone.
When I try and sync, it goes through the process then a message appears:
" iTunes cannot sync apps to the iPhone because the apps installed on the iPhone could not be determined."
On the 'apps' tab in iTunes, a list of 13 apps appears, when I now only have 6 on my phone.
This is stopping the iPhone syncing fully, and I want to upload all my music to the phone.
Does anybody have any idea what I could do? I am reluctant to add all the apps again as soem I have to pay for, and one, Post Secret is no longer available.
Thankyou!

I think we may have an answer here as these 2 threads seem related to our problems. Unfortunately it's not an answer that's welcome.
Can't download free or purchased apps...: Apple Support Communities
App download buttons not working.: Apple Support Communities
Looks like Apple may have finally abandoned the 2g ;-(
-DJC

Cannot sync iphone 4 with itunes after new update to ios 7

Help..
After update to IOS 7 on my Iphone, and Itunes update to 11.1.1... I am unable to sync my Iphone 4.
Itunes detects my iphone and does a clean backup. It also starts sync and shows upto 5 steps. Reaches the last step and keeps on working on that step in itunes. The sync indication on the iphone is lost during this last process.
Result i cannot sync new songs on my iphone. I also have an ipod and it sync well with the itunes. NO PROBLEM WITH IPOD..
Any suggestions.. Pls help me...
Thanks to all in advance..

Problem solved
I restarted iTunes !

Cannot sync iPhone "iTunes could not connect to this iPhone. Could not allocate a resource."

Cannot sync my new iPhone 5S to my new Macbook Pro. Keep getting error message "iTunes could not connect to this iPhone. Could not allocate a resource." Old iphone 4S will not sync either but iPod Classic synced fine. Spent 2 hours on phone with Applecare trying various things including reinstalling itunes, disk repair, authorizing computer. Nothing has worked.

This totally worked!
http://khellek.blogspot.com/2012/10/itunes-could-not-connect-to-this-iphone.html

HT1296 i cannot sync iphone contacts to my macbook

How do I sync iphone contacts to my macbook? i have tried the obvious: connecting the phone, going into iTunes and selecting Info and Contacts and sync and apply, but nothing happens on my Mac. Thank you for any feedback.

Make sure you enter at least one unique contact (one that is not on your phone - make up an imaginary friend if necessary) in the Address Book on your Macbook before you sync, and choose the "merge" option when you sync. The contacts on your phone will sync to address book on your Macbook, and your imaginary friend will sync to your phone. You can delete him if you want.
-SB

Cannot sync iPhone 4s with iTunes 11.1.4.62

I just updated to iTunes 11.1.4.62 and now I can't sync iPhone 4s. In fact, iTunes now does not recognize that iPhone is even connected under DEVICES. Was working fine before this iTunes update.

I found the answer on this website!!!
Go to Windows 8.1 Control Panel.
Go to Hardware and Sound; Devices and Printers; Unspecified (look for Apple Mobile Device USB Driver)
Right-click, then select properties on the menu list.
Select the "Hardware" tab at the top When the properties dialog box opens, once more select properties on the lower right hand button.
Under the "Driver" tab menu, the update driver button will be grey and unselectable here. So you need to select and click "Change Settings" button located near the lower left corner.
Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
Select "Update Driver".
Select and click "Browse my computer for driver software".
For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Click Next, and let the driver re-install.
iTunes 11.1.4.62 should open automatically if your iphone is connected already.

Cannot sync iphone 4 after iOS 5 update

I get an error saying that sync session failed to finish. I have tried only syncing apps and every other suggestion I could find but still cannot sync. Anyone know a solution?

My best suggest is with error 1 is to make sure that your security software on your comptuer is temporarily disabled. That's very common with itunes restore errors- and more specifically with that errror code. If you can't get it to restore after disabling it...you can try another computer to restore and then bring it back to your original comptuer to sync or restore from you backup.
All else fail with that contact Apple Technical support at 1-800-694-7466 With further instructions. But they will definitely ask you about that security software....

Cannot sync iphone 3gs with itunes 10.3

Iphone will not sync with itunes because itunes freezes everytime the phone is plugged into computer. I have windows 7 32 bit machine. I have also tried on macbook pro 10.3 itunes and it crashes as well. I cannot restore my phone because itunes freezes. It deleted all my music from my phone, however it still lists that the music is still on the phone. I have a iphone 3gs 4.3.2, cannot download and install 4.3.3 due to itunes freezing.

I can't sync with iTunes too. My 3GS was updated to 4.3.3 (8J2) by the local Mac store yesterday after a failed attempt to update from 4.1 using iTunes version 10.3.1. All apps, photos, contacts, etc was wiped.
Because I can't see my iPhone in iTunes I can't restore it. I've tried restarting the PC, and trying different USB ports to no avail.
WinXP SP3
Core2Quad Q9400
4GB RAM

This is ridiculous - cannot sync iphone 4 due to macbook osx 10.5.8

As of yet I have not been able to sync my phone with my computer because I cannot update itunes to 10.7 because my OS is 10.5.8. I assumed that this would be a quick fix; however, from doing some research it would seem not to be the case. I find it absolutely ludicrous that just because I have updated my phone to a new/worse operating system I am now expected to shell out extra money to update my computer. That is not going to happen. The most ridiculous part of this is that neither the itunes, iphone or macbook "updates" will make any difference whatsoever to me (or, I would guess, the vast majority of users).
I am shocked that Apple, a company that has always been extraordinary in my dealings with them, has instituted such a blatant attempt to make extra money. I am beginning to understand why some consumers dislike Apple.
If anyone has a way to get around this issue please inform me.
Thanks!

Upgrading to Snow Leopard, Lion, and Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion contact Customer Service: Contacting Apple for support and service. The cost is $19.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

CANNOT SYNC IPHONE

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