Cannot sync iTunes purchased movies to iPad 4/Apple TV

I'm getting sick and tired of iTunes issues that have been reported time and time again, but don't seem to get resolved.
Issue: I buy a film in either HD or SD from iTunes. I then try to sync said film to my iPad and I get the error that it cannot be sync'd as my iPad cannot play the movie. However, if I download the same purchase directly to the iPad, it plays without any issue whatsoever. This is also the case for my Apple TV (1st Gen).
Technical: iTunes version: 11.0.5, Mac: MacBook Pro (late 2008) with 8GB RAM running OSX 10.8.4, iTunes Library running on TimeCapsule (currently 680GB in size). iTunes manages locations and files.
S.I.V. (Sphincter Irritation Value): 9.6 (out of 10) - this issue costs me a fortune in lost monthly download allowance as I frequently end up downloading the same thing twice.

I belive the Apple TV (both current version and previous version) only have 8GB of cache, so this is less than what most people would have in even the basic iPad model (16GB).  But the Apple TV is designed for streaming from another source (iTunes server for rented movies, your Mac over iTunes sharing, Netflix server, etc.)  The iPad is designed for WiFi streaming but due to agreements with the cellular carriers, they don't want to host all of that bandwith for streaming movies over their data networks.  At least, not at this time.  Perhaps that will change with 4G?  Even so, that level of data use will probably be expensive.  It would be more economical to buy an iPad with more RAM next time (or trade up -- I sold my old iPad on Amazon for almost what I paid for it and got the model with more RAM). 

Similar Messages

  • Cannot sync ATV1 Purchased Movies with iTunes

    I have recently purchased 5 movies via my ATV1.  I cannot sync or get my purchased
    movies into itunes.  They are not in my itunes folder and I have no available downloads.
    They used to always automatically appear in my iTunes folder, but not anymore.  The TV
    shows I've purchased are syncing, just not movie purchases.
    I have the most recent ATV1 update and most recent iTunes update.  Any help?

    Welcome to the Apple Community.
    Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

  • Stream itunes purchased movies to ipad

    I want to stream movies purchased in itunes to my ipad rather than download them.  I don't have enough memory to store all these movies and shows.  Apple tv can do it why can't my ipad?  I hope there is a setting I am overlooking to turn of movie and tv show storage and if there is not then there should be.
    Anyone?

    I belive the Apple TV (both current version and previous version) only have 8GB of cache, so this is less than what most people would have in even the basic iPad model (16GB).  But the Apple TV is designed for streaming from another source (iTunes server for rented movies, your Mac over iTunes sharing, Netflix server, etc.)  The iPad is designed for WiFi streaming but due to agreements with the cellular carriers, they don't want to host all of that bandwith for streaming movies over their data networks.  At least, not at this time.  Perhaps that will change with 4G?  Even so, that level of data use will probably be expensive.  It would be more economical to buy an iPad with more RAM next time (or trade up -- I sold my old iPad on Amazon for almost what I paid for it and got the model with more RAM). 

  • HT204406 Cannot sync iTunes match to my iPad, message says "not subscribed to iTunes match" even though I am an using it on my iMac,macbook and iPhone

    I have tried everything I can think of, but to no avail, all my devices are set to the same apple ID, but the ipad will not let me use itunes match.
    I have it working fine on all my other devices, any suggestions?

    Hi,
    You cannot subscribe to match on your ipad!! You can only subscribe to match from the itunes library on your computer.
    When you subscribe, itunes match scans your computer to determine what can be Matched, Uploaded and Inelligible. It will also identify your itunes Purchases which don't count towards the 25K limit.
    Once itunes completes its scan, you will be told how many tracks are in the cloud. Once this is done you can turn on Match on your Ipad and you will have access to all music that is matched, uploaded or purchased.
    Jim

  • HT204370 can i watch itune purchased movie on ipad without wifi connection

    i have a mini ipad and i have downloaded/purchased a few movies. When I am travelling, I can't access those movies without a wifi connections?? I can do that on my mac !! Why is that?? Anyone who can help, Please??

    Are the movie stored on your ipad?
    If they are, then you can watch them without wi-fi

  • HT204370 is there any difference between apple tv  and itunes PURCHASED movies

    is there any difference between apple tv purchase and itunes PURCHASED movies ?

    Welcome to Apple Support Communities
    Read > http://en.wikipedia.org/wiki/Mobile_DDR DDR is the RAM used in computers, and LPDDR is common in mobile computers

  • Streaming iCloud movie from iPad to Apple TV via AirPlay resulted no picture but sound.

    I notice that movie (iTunes purchased) that store in my iPad 2 when AirPlay to Apple TV 3 everything fine but for iCloud movie streaming (iTunes purchased that store in iCloud), I only manage to get sound from Apple TV 3, no picture. Apple TV only displayed running time. This happen after Apple TV new updates few days ago. Before update, everything is fine.
    I used iPad 2 to stream iCloud movies to Apple TV because the streaming is much faster than using Apple TV 3 own streaming which some times the buffer took quite some times to load.
    And why on my iPad 2 which still running iOS 5.1.1 the AirPlay icon missing the Mirroring on/off icon. In AirPlay I can only choose iPad or Apple TV but without the Mirroring on/off icon.
    If I AirPlay iTunes purchases movies (iCloud Streaming) to Apple TV, my Pioneer AV amp decode Dolby Digital 5.1 but if I connect using Apple Digital AV Adapter via HDMI into Pioneer AV amp, I only manage to get PCM Stereo track.
    If the iTunes purchases movies have been downloaded and store on my iPad 2, then either AirPlay or using Apple Digital AV Adapter via HDMI, my Pioneer AV decode Dolby Digital 5.1
    I planning to purchase Mac Mini for storage iTunes purchases movies and listening music plus some PC users. Should I ditch Apple TV or should I use both ?

    That app has not been enabled for airplay, it is up to the developer to do so

  • Why cant iPad 3 play iTunes purchased movies?

    So I've got an iPad 3 or not so new 'new' ipad with retina dsiplay and haven't ever had issues before in syncing or playing HD or SD movies on it.
    Recently, I'm guessing after one of the recent updates I can't sync a purchased movie or TV show such as "Anchorman" or "Game of Thrones season 3 - Ep1" to my iPad 3. 
    I get an error msg saying that these movies or TV shows weren't synced to the ipad because the ipad can't play that file? 
    Correct me if I'm wrong, but an iPad with Retina display should be able to play any downloaded purchased movie wetc from the itunes store.
    This is really irritating as the main reason I have this thing is to sync movies and TV shows to watch while travelling on planes etc. 
    And yes, I realise I could probably download them straight to the iPad through ym purchased link in the itunes store or something but that sort of defeats the purpose and takes much longer than a sync.
    Please help its driving me nuts......
    P.S - I'm no iPad nor iOS or OSX noob, and have had an iPad of some sort since the first day they were released. 

    The only thing that I could suggest is the really basic stuff which I'm sure that you already tried, reboot the iPad, quit iTunes, restart your computer and try again ....
    I understand the principle behind being able to sync as it should, but sometimes trying to get to the bottom of something like this can be like beating your head against the wall and you never get anywhere. My point is, you may have to just "bite the bullet" and delete the show from the iPad and download it again.
    I have had to do that a couple of times with purchased movies that would not sync or play correctly on the iPad.

  • Whenever i try to sync iphone5(version8.0.2) with itunes 12 on macbookpro.it appears cannot sync the purchased items on itune store. authorize your computer.i authorized it many times. but same response comes again to authorize.

    whenever i try to sync iphone5(version8.0.2) with itunes 12 on macbookpro.it appears cannot sync the purchased items on itune store. authorize your computer.i authorized it many times. but same response comes again to authorize.

    If you are sure that you are authorizing the correct account/ID then:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • HT5085 Cannot watch purchased movies on iPad

    For my country, iTunes iCloud doesn't support movies. Currently, I'm not able to watch my purchased movies on iPad (suddenly something went wrong and they're visible, but unavailable...). How can I have my them back? Thanks

    Greetings Shamshin,
    Welcome to the Apple Support Communities!
    I understand that you would like to watch previously purchased movie on your iPad without being connected to a Wi-Fi network. In this situation, I would suggest reading over the attached article that explains how to download your movies from the cloud so that they are on your iPad locally and will not require Wi-Fi. If these are the steps your are already going through and you are still required to be connected to a Wi-Fi network, please let me know. 
    Download past purchases - Apple Support
    Cheers,
    Joe

  • I have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in

    i have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    iOS: Wrong passcode results in red disabled screen
    This will tell you how to restore
    iTunes: Backing up, updating or restoring iOS software
    If you cannot restore that way, you may have to use recovery mode
    iPad: Unable to update or restore

  • ITunes-purchased movie won't sync to iPod

    OK I'm going insane trying to find a solution to this problem - I recently purchased a movie from iTunes store, and it works fine on iTunes, but when I try to sync it to my 5th-gen iPod I get an error message saying that it can't be synced because it can't be played on my iPod. Obviously it is the correct format, because I bought it from iTunes, but to verify I checked all the formatting against 2 other iTunes purchased movies that DO work on my iPod - they are identical, the only difference being the 'Fairplay' version (the ones that work are version 2, the one that won't sync is version 3). I've trying resetting, restoring, reauthorizing... nothing works, I still get the same error message. Yes, it's a purchase, not a rental, and no it isn't HD. And of course there's space on the iPod and all the sync settings are correct, and the iTunes and iPod software are all updated. I tried mailing the iTunes support, but they just sent me a link to the article on the Support pages about syncing movies, which is completely useless for iTunes purchases because it just says they should all work.
    Please tell me someone knows a solution to this problem!
    Message was edited by: emeraldrina22

    Which version of the firmware do you have on your iPod? Is it the latest (1.3), or earlier? I ask because of the information regarding Fairplay version 2 versus Fairplay version 3 on this website:
    http://forums.ilounge.com/showthread.php?t=231582
    "1.3 firmware has bug fixes and also an updated bit of code to play anything from the iTunes store that has a fairplay version 3. Most stuff on iTunes has Fairplay version 2, but some more recent videos have version 3. If you arent' downloading a lot of DRM'd content from iTunes, it likely isn't critical, but there have been no major complaints about the 1.3 update. At least compared to other updates. for instance 1.2 WAS a shoddy update. They pulled it. 1.2.1 fixed it... But nothing much else added to 1.3 if you are having no problems currently and don't have any fairplay 3 items in your library."

  • Error message:  Cannot sync songs purchased in iTunes to iTouch because computer is not authorized.  I go in and authorize computer (only computer I have ever used for iTunes), seems to be successful.  Then I try to sync again and it gives same error mesg

    It just goes in a circle.  This computer not authorized to sync purchased songs to iTouch.  Follow directions to authorize computer, seems successful.  Sync again and it comes up with the same error message....this computer not authorized to sync iTune purchases to iTouch.  I have deauthorized the computer and reauthorized and it didn't make a difference.  I updated and restored to factory settings.  Still same error message.  I have had this problem the last 2 times I have synced.  Worked previously.  Any ideas??

    additional info:  I looked into similar complaints.  1 suggested that something is wrong with the files.  Delete them off of computer and divice (but they are not on my divice anymore) and then download them again from iTunes purchase history.  Went in to check iTunes purchases to make sure the songs would be there if I did follow these steps.  Well, NONE of them are in my purchase history.....probably the real problem here.  I had an original iPod Nano and then upgraded to my current iTouch.....same computer for both.  Could there have been a problem at the point of switching over to the iTouch?  That doesn't make sence to me because it is through iTunes and it was the same account for both.  I thought I'd be smart and put all the songs in a playlist and burn to a CD and them load them back in that way.....but I was not authorized to burn to a CD....go figure.  Any idease would be great!!

  • Unable to transfer purchased movie to iPad

    I recently purchased "Twilight (2008)" and tried to transfer it to my iPad.  I got an error message that said that it was unable to do so because it is not authorized to be played on my computer.  However it plays fine on my computer and it sync'ed fine w/ my AppleTV.  It is HD/SD and has iTunes extra.  I tried setting the iPad preferences to "prefer SD version" and not include iTunes extras when syncing w/o luck.  I contacted iTunes support and they told me to repurchase and try again so I deleted the original purchase and purchased it again w/o any luck.  This is the only movie where this is happening.  Other movies have sync'ed fine and purchases since this one have also sync'ed fine.  Support told me that I would have to contact Tech Support which would charge me for support which totally bites because this is clearly a problem on their part.  Any ideas from y'all?
    By the way, I'm using latest verion of Lion on a new Mac Mini w/ latest iTunes update.  iPad is iPad 1 w/ latest updates.

    *** FIXED ***
    Just to update.  After posting the previous message, I was unable to sync any purchased Movies or TV Shows after Nov 15th to my iPad or iPhone.  When I tried to sync, it kept saying that those purchases were not transfered because they were not authorized for my computer (on which I purchased them).  All movies and TV shows purchased prior to Nov 15th would still sync fine.  Music and music videos have had no problems regardless of purchase date.
    I suspected that there was something going on w/ iClouds because it was about the time that iClouds was rolled out that things stopped working for me.  I have two apple ID's.  One is for all my iTunes purchases which I've had forever and the other was more recently set up (couple years) for MobileMe.  I'm not sure if iTunes was confused because of this or not.  Things seemed to go wrong about the same time I made the switch over the iCloud using my MobileMe account.  Even though I purchased everything only using the first Apple ID maybe it somehow thought I was trying to sync using the second which had no authorized purchases.
    At anyrate, I just got off the phone w/ tech support who figured it out for me.  There is a folder on your main HD under "Users/Shared" called "SC Info".  It is apparently contains configuration data for iTunes.  If you delete that by putting it in the trash then restarting the computer, it should solve this issue.  So the path to that folder is main_HD --> Users --> Shared --> SC Info.  After deleting this folder and rebooting, you will need to re-authorize your computer in iTunes then re-sync your devices and everything should transfer OK.
    Hope this helps for anyone else who may be having similar issues.

  • HT1692 Have recently installed itunes and outlook on a new computer.  Have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, Help!

    My new computer is 64-bit running Windows 7 pro, SP1 and Microsoft Office 2010 Pro Plus 32-bit
    My phone is a 4S runing iOS 6.1.3
    Very frustrated now that I have recently installed itunes and outlook on this new computer.  Everything worked perfectly ok on my laptop which was also 64-bit Windows 7 and running 32-bit Microsoft Office 2010 Pro.  I have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, when I sync the calendar and contacts are empty.  Not sure if there is any way to point itunes to particular address books and calendars.
    I have installed and uninstalled itunes 3 times and thank goodness have a backup
    Can anyone help please?
    thanks in anticipation

    I had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
    For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
    It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result).

Maybe you are looking for