Cannot sync music without losing my purchases. Very frustrated. Is there a solution?

I would give apple a negative one-hundred out of five at this very moment. Ugh. Okay, so a while ago, I left my ipod in the possession of my friend while I was away, and she synced it to another itunes account. Let's call that account A. I got it back about four months ago, and synced it with a DIFFERENT account, erasing everything that was on it. Let's call that account B. Since then, I have made several music purchases that are currently on my ipod. Now, a couple weeks ago, my computer totally crashed and was unable to be repaired. We just got a new one and I re-installed itunes. Let's call that account C. I put a recording (mp3 file) in the new itunes (account C) and attempted to sync with my ipod so I would be able to listen to it. It then proceeded to tell my ipod cannot be synced to two accounts at once. Now, normally this wouldn't surprise me, but the name it listed that my ipod was CURRENTLY connected to was my FRIEND'S account (account A!!) What in the WORLD?? I got rid of that a long time ago! Not only that, but it will not let me keep my current purchases on my ipod- I have to erase them if I wanted to sync to account C. Oh heck no, I paid money for those! I mean, really? It will not let me put those files on itunes account  C  at all, nor will it let me transfer those files onto my computer so I can transfer them back to the ipod after I sync accounts. I understand it was probably set up this way to prevent illegal distribution, but didn't they consider people who's computers crash?  Is there any way to keep my music without doing something illegal? I have googled solutions for this but they are all on outdated versions of itunes (so they will not work with mine) or the solution is illegal. I would much appreciate any solutions you guys have

Follow these instructions:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

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