Cannot sync my iPhone 3GS to my iTunes albums on my iMac

Even though my iMac is an AUTHORIZED computer, it keeps asking me for authorizing the machine, when I attempt to sync. my iPhone 3GS running iPhone 4. When I re-submit my iTunes log in name and password, and click AUTHORIZE, it reverts back to the same, asking me to authorize, again and again.
I filed a help request from iTunes. I got a suggestion to trash my SC info folder. I did, but to no avail. Yestertday the helper did not respond to my d follow-up. Today she is not in. And I am still stuck.
Can anyone help?
Thanks much.
Chan

Hi brothers801,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Cheers,
- Judy

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Welcome to the Support Communities!
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Click on the links to see more details and screenshots.
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