Cannot sync my iPhone 4 with iTunes says it cannot find device

Cannot sync iPhone 4 with I tunes says cannot find device

I was on 10.5.8 so I ordered the disc from apple, it cost £13. This updated me to 10.6.3, and from there you can do a free upgrade from the apple website to 10.6.8. And I now actually have the problem solved, I just had to restore the iPhone in iTunes and it synced correctly. Looks like it was a little glitch in the phone!

Similar Messages

  • I'm syncing my iphone 3 and itunes says it cannot back up to my computer. ??

    I'm syncing my iphone 3 and itunes says it cannot back up to my computer. What to do??

    Hey Alan626,
    Thanks for the question. This issue definitely sounds frustrating. To troubleshooting, you may find the information in the following article helpful:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/TS2529
    Additionally, you may want to check your disk with Disk Utility:
    Using Disk Utility to verify or repair disks
    http://support.apple.com/kb/HT1782
    Thanks,
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  • I get an error message when I sync my iPhone 5 with itunes on a Windows 7 laptop. When I go back to my music there are exclamation marks next to many songs. I have reinstalled iTunes

    I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop.  I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop.  I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs.  I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again.  Then I get the same error message and the exclamation marks return.  I have uninstalled and reinstalled iTunes and the same thing happens again.  I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible.  Thank you in advance for any help. 

    Hello Courtney,
    Thank you for the details of the issue you are experiencing when syncing your music to your iPhone.  It sounds like iTunes is not able to locate the original file for the song to transfer it to your device.  I recommend reviewing the following articles to locate you music files on your computer:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • While i sync my iphone 4 with itunes 10.5 ,it removes the new applications i have been installed on my phone!

    while i sync my iphone 4 with itunes 10.5 ,it removes the new applications i have been installed on my phone!
    please help my to sync my new applications with my PC

    Unfortunately just saying "OSX" isn't enough in this case because it applies to 10 different system versions.. You have to have at least OSX 10.6 (Snow Leopard).

  • When i sync my iphone 4 with itunes, always show "determining apps to sync

    when i sync my iphone 4 with itunes, always show "determining apps to sync

    I've been experiencing the same problems, until my friend told me to manage my songs and albums manually instead of syncing it. to do that, connect your phone to the macbook via usb and go to 'songs', and scroll down. check the box that says 'manually manage songs and albums', and from there all you do is drag-and-drop your playlists into your iphone under the 'device' tabs. as for the random songs, uncheck the box that says 'automatically fill free space with songs'. hope this helps!

  • Erratic syncing on iPhone 5s with iTunes 11

    I am going crazy trying to sync my iPhone 5s with iTunes 11.1.3.8. There is plenty of space as my iPhone is 64gb with apparantly 36.5gb available. Approx. 15.4gb of this is currently taken up by music, but it should be far more. I don't know if it is an iTunes problem or an iPhone problem - or both!
    I've always added music to my iPhone manually by dragging folders on to the device in iTunes (with "manually manage music" ticked in the settings). This never used to cause any problems, and I prefer it to having all my music choices in iTunes as I have different devices with different capacity etc.
    Since using my new iPhone, syncing is going wrong every time in strange and unpredictable ways:
    1. Not all the music will sync, seemingly at random.
    Some albums have the grey circle next to them and won't add whether I delete and re-add or not
    Some albums had the grey circle but synced when I deleted and re-added (these are the same type of files and from the same source as the ones that still don't sync)
    Some music suddenly shows up with the ! symbol and won't sync, for no reason - sometimes this is even a random selection of tracks on the same album stored in the same location.
    Some music appears in iTunes as though it is on the device, but doesn't show in the iPhone e.g. out of dozens of Bowie songs only 2 show up on the phone
    The last time I synced I added an audiobook of short stories, with each story as a track. When I went to listen to it this morning, around two thirds of the tracks had randomly disappeared. After syncing they seem to be back, but I have no idea why they vanished last time and if it will happen again.
    Sometimes after syncing a whole playlist will have gone blank in the iPhone i.e. tracks aren't there, but when I connect to iTunes the playlist appears as it should be. Syncing sometimes fixes this, but might then empty another playlist...
    2. I manually set compilation albums to "sort by album artist" e.g. changing my short stories audiobook to show under Artists as "Short Stories" rather than each author as an album with 1 track. At random, when I am looking through artists on my iPhone I notice that one or two albums have ungrouped, even though I didn't touch any settings in between.
    3. When I'm connected to iTunes the usage bar at the bottom seems to fluctuate randomly sometimes. Currently, having just synced, it shows 15.4gb audio with 36.44gb free. Ok now I added 1 album which is 92.5mb and synced - just that one chance.. Usage bar now reads 21.76gb audio with 30.08gb free. Now I'm adding a 173mb folder of 2 albums and syncing. Usage bar now reads 15.51gb with 36.16gb free. Somehow after adding 3 albums and not changing anything else, I end up with more space than before??
    I'm at a loss as to why iTunes/my iPhone is behaving so erratically. Perhaps the above are seperate, unrelated problems, but I'm writing them all here in case they are all linked to one problem.
    I have tried syncing using the original cable and over wifi. Have also rebooted the phone and restarted, to no avail.
    Please help me with some suggestions of what is going on and how to fix it? Let me know if you need any more info.

    Hit there tayls22,
    It sounds as if you are having some issues with your ability to create a backup in iTunes of your iPhone, which prevents you from completing the sync process. I have an article for you that can help you troubleshoot this issue further, and it can be found below:
    If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
    http://support.apple.com/en-us/HT203271
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • How can I sync my iphone 3gs with iTunes?

    How can  sync My iPhone 3Gs with iTunes? My phone is activated, but not in service. It's connected to my computer and I have downloaded iTUNES onto my PC?

    Please use the confidential forums created for this purpose:
    iOS 5 beta

  • Every time I sync my iphone 4 with itunes my ring custom ring tones change.  I have 7 custom ring tones in itunes.  One time it will load 1 custom ring tone the next it may be 3 then the next it is one again.  The last time it gave me 4 of the 7.

    Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change.  I have 7 custom ring tones listed.   The first time it will load 1 of the ring tones and the next time it will load 3,  The next time it will be back to 1.  If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone.  The last time itunes gave me 4 of the 7 so I have not tried to sync it again.  I am using iTunes 10 (10.4.10), and windows 7.
    Has anyone else had this problem??
    Any ideas to what I need to do??

    Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.

  • Please help! I synced my iphone 5 with itunes and it deleted all the current information I had on it and restored all info from my iphone 4.  Can I recover the info I already had on my iphone 5?

    I have had my Iphone 5 for a little while now and today I connected it to Itunes to download a movie to my phone.  I thought I had to restore the phone so I restored it back to my iphone 4.  I deleted all the new ringtones I just bought and I lost all photos and notes I had on my iphone 5.  Is there a way to unsync?? Is there a way to recover what I lost.  I downloaded wondershare but I can't recover from an Iphone 5 and I hadn't synced the iphone 5 with itunes until today but again i restored it back to iphone 4 data.

    It can not do that all by itself.
    When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
    You explicitly said 'Yes'.
    You can't undo that.
    No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
    Anything you had on the new phone is gone.

  • When i sync my iPhone 6 with iTunes i get a message that one item could not sync.  how do i find out what item would not sync?

    When I sync my iPhone 6 with iTunes I get a message on my phone that "One item could not sync. See iTunes for more information."  How do I find out what item would not sync?

    Hello lenmin,
    Thanks for using Apple Support Communities.
    To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
    iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
    Have a great weekend,
    Alex H.

  • I can not sync my Iphone 4s with Itunes.  I get a "required file can not be found" error.  I went the apple stroe yesterday and they said a file may be corrupt.  I have uninstalled and re-installed Itunes so it is up to date.  ANy thoughts?

    I can not sync my Iphone 4s with Itunes.  I get a "required file can not be found" error.  I went the apple stroe yesterday and they said a file may be corrupt.  I have uninstalled and re-installed Itunes so it is up to date.  ANy thoughts?

    Anybody?

  • Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?

    Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?

    No error message and nothing is happening.
    But whenever I connect my phone iTunes is not detecting my iPhone.
    But it works in old laptop which have old version of iTunes.
    Presently I use Windows 8 OS and iTunes Version 11.1.4

  • I cannot sync my iPhone 4s with iTunes (MacBook Pro OS X 10.5.8)

    Whenever I attempt to connect my iPhone 4s to my MacBook Pro to sync and transfer music I receive the following error message:  "The iPhone cannot be used because it requires iTunes version 11.1 or later.  Go to www.itunes.com to download the latest version of iTunes."
    I tried downloading latest version of iTunes but when I went to install, received error message that I needed OS X 10.6 or later.  Subsequently, I just purchased OS X Snow Leopard 10.6.  Once I upgrade to that OS, will I be able to software upgrade to the appropriate versions of OS X and iTunes so that I can sync my iPhone 4s with my iTunes on MacBook running OS X 10.6.?

    Yes.
    (94018)

  • I can not sync my iphone 4 with itunes

    Hi !
    I cant sync my iphone 4 with the new version of itunes that i have download in my computer. When I get to the menu, the "sync" option it appears in grey. My iphone is connect it to the pc because it is charging.
    Help!

    Hello Courtney,
    Thank you for the details of the issue you are experiencing when syncing your music to your iPhone.  It sounds like iTunes is not able to locate the original file for the song to transfer it to your device.  I recommend reviewing the following articles to locate you music files on your computer:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HELP!!! Syncing iPhone 4 with iTunes says "wants to erase iPhone and sync to iTunes"

    I created a ringtone in iTunes and I wanted to transfer it to my iPhone 4. It says my iPhone is assocated with another iTunes library and it needs to erase the iPhone and sync it with this iTunes. Is it going to erase EVERYTHING on my phone if I click erase and sync or just the music?

    It will erase everything unless you use the iTunes library to which the iPhone was originally synced to.
    Allan

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