Cannot sync my iPhone 4S after I restored my old phone's content

I purchaced a new (slightly used) iPhone yesterday and I had a back up on my computer from about a month ago. My old iPhone broke so I had to buy a new one. I set it up and restored my old data onto my phone, I have all of the old notes, all of the old pictures but my iPhone will not let me sync my music because "it is not authorized on this computer" which it is. I cannot restore it again, because iTunes "Does not recognize the iPhone" What can I do to fix this?

I had the same problem, after a long discussion with Apple one of their engineers came up with the bright idea of restoring from the original backup via WiFi rather than connecting to iTunes by USB. This should give you a pretty good idea as to whether the photos are there in your backup file, as for instance it said uploading 22 of 863 photos for me, left it overnight to restore from backup via WiFi, restarted the iPhone in the morning and all of my photos had been restored. I have since backed up all photos to a very helpful Dropbox "Camera Uploads" update.
To restore from iCloud via WiFi, on your device:
Open Settings > General > Reset > Erase All Content and Settings
Wait for the device to restart, input Time and Date Settings and Connect to WiFi.
Log in using your Apple ID and select Restore from iCloud Backup. (Ensure it is the iCloud backup with all relevant photos).
Leave device to Restore overnight and restart in the morning!

Similar Messages

  • I cannot sync my iphone music, i had used my i phone on another pc, now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase "" by a computer or device not prev assoc

    i cannot sync my iphone music, i had used my i phone on another pc, which died.  Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music.  It is all grey at the top of the screen.  Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id.  So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised.  if anyone can be of assistance then great!

    I'm having a similar problem.  I had previously (over a year ago) purchased 2 episodes of Law & Order.  Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy.  When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too.  No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop.  I've tried every which way to delete them from my ipad, but can't.  I went to the Apple store & they suggested I contact expresslane.apple.com for help.  I submitted my problem, via email Friday, as they asked, but have not received any response.  Any suggestions on how to get rid of these "phantoms?".

  • TS1538 I cannot sync my iPhone 3GS after upgrading to a new computer and installing iTunes

    i am trying to sync my iPhone 3GS to a new computer. I downloaded and installed iTunes and copied over the iTunes folder into My Music. Unfortunately iTunes on the new computer does not recognize my iPhone.
    - The old computer was running windows XP OS 32bit. My new computer is running Windows 7, 64 bit.
    - I have installed iTunes on the new computer. Windows OS recognizes the iPhone but iTunes does not. I have uninstalled and reinstall iTunes a few times now. On one reinstall, i recieved the following messages:  "an iPhone has been detected, but it could not be identified. Please disconnect and reconnect the iPhone, then try again".  Upon trying again, i recieved this message: "iTunes could not connect to the iPhone because an invalid response was received from the device".
    every other time, nothing happens other that Windows prompting that the iPhone is detected. Any suggestions appreciated.
    thanks, Singletrack200

    Made a new folder and that solved my problem

  • Cannot Sync to iPhone Cause iPad Software is too Old

    Driving me nuts. I want my ipad and iphone to sync and when I try to restore my brand new ipad to my iphone, I keep getting an error that says, "The backphone "iPhone" cannot be restored to this iPad because the software on the iPad is too old."
    But it's not. I've done this 5 times now. It is definitely up to date. Even updated the firmware on my iphone. No matter what though I keep getting this error.
    Any ideas? Do you guys mirror data on both devices or not? Maybe I don't need to do this in the first place.
    Seems like the right thing to do though.
    Thanks for your help.
    Peter

    Am currently having the same issue! My iPhone 3GS is running 4.0.2 and the iPad, which I bought tonight, is running 3.2.2, and everytime I try to restore from the iPhone backup I get the same error, ie that the iPad software is too old and that it needs to be prepared as a new iPad first, then updated, then restored from the iPhone backup.
    ....but it doesn't work!!!!

  • Cannot activate my iphone 3gs after restoring it to ios

    cannot activate my iphone 3gs after restoring it to ios

    The typical cause is that the device has been hacked or jailbroken.

  • Hello! I am trying to sync my iPhone 4 to my iTunes. My phone is connected to my computer, (was able to import pics) but I cannot manage my apps or music in iTunes. I ran diagnostics and it says 'no iPhone found'. The device cannot be restored in iTunes.

    Hello! I am trying to sync my iPhone 4 to my iTunes. My phone is connected to my computer, (was able to import pics) but I cannot manage my apps or music in iTunes. I ran diagnostics and it says 'no iPhone found'. It then takes me to Apple Support that says:
    The device cannot be restored in iTunes.
    An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
    During an update or restore, the device may no longer be recognized by iTunes
    HELP!

    Hello, Shandey. 
    Thank you for visiting Apple Support Communities. 
    With the symptoms you described, try the step in the article below.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > If the device is not recognized while in Recovery Mode and If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them.  Then select the appropriate operating system that you are using. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Cheers,
    Jason H. 

  • Previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

    previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

    previously used overdrive media console to download audio books now i get an error message when trying to sync to iphone 4 after upgrading to 10.5 itunes and 5.0 on iphone unable to download audiobook states cannot play on iphone and does not convert

  • Why am I now receiving the error 42404: a required iTunes component is not installed after the 10.5.3 iTunes update? Now, I cannot sync my iphone...

    Why am I now receiving the error 42404: a required iTunes component is not installed after the 10.5.3 iTunes update? Now, I cannot sync my iphone...I have uninstalled and re-installed several times now without any luck.
    Thanks,

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I need to sync my iphone.  After I log in to itunes I cannot find where to go to sync my phone.

    I need to sync my iphone.  After I log in to ITunes, where do I find sync.  I am on a different computer than when I originally synced my phone so it is not coming up automatically.  Even with phone plugged in to computer.

    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • I cannot sync my iphone.  computer says I don't have enough access privileges.

    I cannot sync my iphone.  My computer gives me a message that says, "I don't have enough access privileges".  After an internet search, one site said that I need to delete my photo cache.  How do I resolve this, and is it wise to sync?

    Hey Tipa1,
    Thanks for the question. I understand that you are having an issue with iTunes due to permissions. The following article is related to the symptoms you described:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Thanks,
    Matt M.

  • Cannot sync ipod with itunes after setting up new computer with newest version of itunes

    Cannot sync ipod with itunes after setting up on new computer, only songs which tansferred were songs bought on new computer after set up, tried to sync songs and it deleted old songs from ipod.  How can I get them back on ipod??  They are showing in music library on itunes still.

    If the iPod database gets corrupted, it will add files to "Other" instead of where they really belong.
    Restoring the iPod will erase this database and recreate it.
    And if I do this, won't I just have the same issue when my iPod is re-updated to the most recent version again?
    No, it shouldn't. This is why you Restore the iPod. It erases the corrupt database.

  • Why I cannot sync my iphone 4s photo to iCloud

    Dear All,
    Please help me?
    Why I cannot sync my iPhone 4S photos albums (camera roll) to iCloud?
    Tq

    You cannot go back because Apple has never provided a mechanism for downgrading any version of iOS to an earlier version. As roaminggnome suggested, try the usual steps: restart, reset, restore.
    http://support.apple.com/kb/HT1430
    http://support.apple.com/kb/HT1414
    If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and, if the problem goes away, then synching your apps. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, that should cure it.
    If none of that helps, your iPhone may have developed a hardware fault and will need to be take or sent to Apple.
    Regards.

  • When I went to sync my iPhone, I accidently hit restore and it made my iPhone have all of the settings of my iPod Touch, erasing my iPhone pictures and contacts. Is there any way to get everything back?

    When I went to sync my iPhone, I accidently hit restore and it made my iPhone have all of the settings of my iPod Touch, erasing my iPhone pictures and contacts. Is there any way to get everything back?

    Not to doubt you, but something sounds fishy. I can see accidentally clicking Restore, but to load your Touch's information you would have had to select your Touch's backup file after restoring, which would be hard to do by accident -- unless your iPhone and Touch have the same name?
    In any case, your iPhone should have its own backup file on your computer. You can click Restore again and this time select the iPhone's backup file (there should be a device name and date associated with the pop-up window at the end of the restore process). This process will erase your iPhone, reload the OS, and then when you select your backup file then all your iPhone settings, data, sync options, etc. will be re-loaded, including your media (if you auto-sync ... if you manually manage music and video on the iPhone then you'll need to re-select the items you want loaded onto it).

  • I just synced my iphone 3gs after downloading the Safari upgrade, now my iphone won;'t open any apps except the ones loaded on my phone when I got it.

    I just synced my iphone 3gs after downloading the safari update.  Now I can't open any apps except the ones that came with the phone.  I have tried rebooting, turning it off and on. 
    When I select the icon, it goes to the page then returns to my screensaver.
    It was working well before the update and sync with my Acer netbook.  Have never had any problems with itunes store or downloads.

    this happened to me with my iPhone 4. I researched the problem and found this :
    "The reason this happens is because every time a downloaded app is opened it checks for your itunes password for validation that you are authorized to open that app (as it may contain personal info). From time to time the iphone 'forgets' your itunes password. You can fix the missing password by syncing the iphone with itunes or downloading an app from the app store and entering your password that way.”
    And to fix it, all I did was download a new app, or delete a current one, I used Facebook, and re-download it.
    Hope this helps

  • TS1567 I cannot activate my iphone 3gs after I updated to ios 6.

    I cannot activate my iphone 3gs after i updated to ios 6.0.1 and all it shows when i start the phone is connect to itunes. I have tried
    several time to get it back as normal but its the same all the time. Can someone please help...
    Thanks

    The typical cause is that the device has been hacked or jailbroken.

Maybe you are looking for

  • How does HP 8500 connect to Netgear WNR3500 router?

    I currently have an old HP printer connected (USB) to an Apple Airport for a one printer for our house.  Can the 8500 connect to the Netgear router, directly to a cable modem, without a computer (like the Airport can)....or not?

  • I got my T510!!! Er, how do you do a few things....

    It looks awesome.  I'm just starting to play with it now.  i7 620-m processor, win7 ultimate, 4g ram. Unfortunately I haven't owned a thinkpad since 2001.  And there is no user manual included, nor any user manual available online. If anyone could te

  • Issue in ABAP Query varient

    I have created the varient name CUS& for attaching the abap query varient in tranport request.  I have done this. but I am geting following error. please help me on this. thanks. The varient is created as Protected by default. I can't able to create

  • How to add new lists in Reminders?

    I am using iOS 7 with my iPod Touch. In the Reminders, I have my own default list. When I try to add a new list by pressing the + button, it only shows some colors for me to select. After selecting the color, I click on the blank place of the list bu

  • Java6, tomcat6, ojdbc6.jar and hibernate 3.3

    We were running an application with Oracle 10g, tomcat5 and java5 with ojdbc5.jar and hibernate 3 without any issues. We recently upgraded to java6, tomcat6, ojdbc6.jar and hibernate 3.3. We created a new instance of the Oracle10g database. We are no