Cannot sync my new ipod shuffle on itunes - itunes cannot see it

cannot sync my new ipod shuffle on itunes - itunes cannot see it. can someone please help?

Try this
http://https://selfsolve.apple.com/GetWarranty.do

Similar Messages

  • Loading new Ipod shuffle onto Itunes account

    Okay, I have an Itunes account already and it is connected to my old ipod mini. I recently got an Ipod shuffle and when I try to load songs onto it the ipod shuffle won't recognize them because they are protected on my itunes account. I tried to change my account so it recognized my new ipod shuffle and itunes said I was not authorized to do that. Any suggestions?

    You can load any number of iPod devices with one iTunes library and account. So that's not the problem.
    Are you sure your shuffle is charged? Did you try plugging it into a different USB jack? When you look in "My Computer" is your shuffle recognized? Does iTunes see your shuffle and list it as a device when it's plugged in?
    Does your shuffle need a software update? OR, can you restore your shuffle? Go to the settings tab and click on the "Restore" tab.
    Are you trying to use autofill for your shuffle? Perhaps, to get started, you should turn off autofill and make a playlist. I have found that it is easier to make a playlist of all of the music I want to add to my shuffle. Then I pull this playlist on top of my shuffle and it is updated.
    Your shuffle should play your purchased music with no problems!

  • TS1424 I'm having a hardtime syncing my new ipod shuffle, get a message that says my songs are not found

    I'm having a difficult time transfering my songs to my new ipod shuffle 4th generation. A message says that my songs are not found. Any help would be greatly appreciated. Thanks.

    Not sure what procedure you are using, but you should do it this way...
    First, if the sidebar (along left side of iTunes window) is not visible, from the iTunes menu bar, under View, select Show Sidebar.
    In the sidebar, find and select the shuffle under DEVICES.  There is a bar with buttons toward the top, starting with Summary.  Click on Music next to Summary.  This is the shuffle's Music screen, where you tell iTunes how to sync songs to the shuffle.
    Check the box for Sync Music.  Choose the option to sync Selected playlists, artists, albums, and genres.  Under Playlists, find and checkmark that 12-song playlist.  Click Apply.
    Going forward, you can update that playlist (add/remove songs) in your iTunes library.  The next time you connect the shuffle (or click Sync if already connected), iTunes automatically updates the shuffle with the same changes.

  • How do I sync my new ipod to my itunes which is already synced to my old ipod?

    I just got a new ipod touch which is 64GB. I have an old ipod touch from 2007. I had no trouble hooking up my new ipod but it wont sync my songs and everything else. Even when I hit sync it wouldn't sync at all. It just wanted to sync old settings from my 2007 ipod.

    Try restoring the new iPod from the backup of the old iPod.
    Is the new iPod signed into the same iTunes account that purchased the music?

  • Problems connecting/syncing the new ipod touch to itunes

    Hey there
    I have recently bought a new ipod touch 32gb 3g.
    Im running on windows 7, updated to the latest itunes (9.0.3.15).
    Im connecting the device with the usb, but i get noting
    Itunes show an ipod touch, but no sync.
    Heres the itunes diagnostic:
    Microsoft Windows 7 Ultimate Edition (Build 7600)
    945P IL9 Pro
    iTunes 9.0.3.15
    QuickTime 7.6.5
    FairPlay 1.6.16
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number A3B661**2D7
    Current user is an administrator.
    The current local date and time is 2010-02-26 19:21:41.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA , NVIDIA GeForce 7600 GS
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.3.15 is currently running.
    iTunesHelper 9.0.3.15 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    iPod touch, iPod touch running firmware version 3.1.2
    Serial Number: 1A9**6K2
    ** iPhone/iPod Touch Sync Tests **
    Sync tests completed successfully.
    I have attached a photo:
    http://img163.imageshack.us/img163/8070/fffffffffffffffff.jpg
    Can anyone help me out please?

    Thanks!
    Even though the diagnostics aren't showing errors for it, I think it's probably still worth checking on your USB drivers, as per the following document:
    [iPhone or iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date|http://support.apple.com/kb/TS1538]

  • Sync music from ipod shuffle on itunes to new iphone

    I have over 300 songs that show up on my itunes account that I have purchased over the past many years. When I sync my iphone to my itunes account, only music that I have purchased since purchasing my ipad a couple years ago will download on my iphone.  How do I get my older music about 200 songs to download to my phone?

    Hello khollyoak,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
    http://support.apple.com/kb/HT1209
    Music purchased from the iTunes Store
    Transfer your content via iTunes.
    Download your content through iTunes in the Cloud1.
    Download your content through iTunes Match2.
    Music imported from a CD or another source
    iTunes cannot transfer this media back to a computer. Make sure to back up your iTunes Library, or you can use iTunes Match2.
    Best of luck,
    Mario

  • To all those having issues syncing their new iPod touch to iTunes:

    Do me a favor and try downloading doubletwist from www.doubletwist.com. I was having issues with itunes telling me it couldn't sync music/videos/photos (but it could apps) with my new 32 GB ipod touch 3rd gen so I shipped it back to Amazon earlier this week.
    Most other itune replacement software didn't support the new OS 3.0 and I didn't know how long they would take. I just got an update from doubletwist they now support the latest touch and iphones. I obviously can't try it out.
    But if several people try this (make sure to check for latest version), and it allows them to transfer music/videos while Apple have their collective heads up their *****, I will reconsider purchasing it again. I love my new HTC Hero, but it just doesn't cut it as a replacement.
    thanks,
    Jonathan

    Slowed my computer down to unusability, missing (or hidden so I couldn't find them) things I consider key features (tag editing, smart playlists, podcasts). Doesn't appear to do anything I can't already do with iTunes. The Amazon Downloader already adds any of my purchases to my iTunes library.
    Oh, and it never recognized my Touch (3.1.2) so I don't know how it would have worked. Would it have synced? Or would I have been stuck with tediously dragging and dropping things?
    Given what it did to my computer, I'm unlikely to spend much time trying to get it to work. Perhaps it works better on a Windows box but I don't think I want to subject my low horsepower netbook to it.
    Best of luck.

  • New iPod shuffle crash iTunes 8.1

    The new shuffle plug in, the iTunes just reset again and again. Is my problem ?

    Hi Edchai,
    Try downloading and installing the latest version of iTunes, currently 8.1.1.
    http://www.apple.com/itunes/download/
    You can update iTunes along with the other Apple software by clicking the Apple logo and then software update as shown here: http://support.apple.com/kb/HT1338
    -Jason

  • ITunes Freezes when I try to sync my new iPod Touch

    I can't sync my new iPod with my iTunes library. I have posted in the iTunes forum, although my title says that I have solved the issue. It isn't, so I'm contemptlating reposting.
    I bought a 64gig iPod Touch the other day to replace an old broken iPod. When I try to sync it with my main iTunes library, after a short while (5-500 songs) iTunes freezes and won't shut down. I have on a couple of occasions got a message saying the the computer can't write to the iPod, or the iPod isn't responding, or an "Unknown Error".
    It seems to work fine with my laptop.
    I found a page on fixing "Unknown Errors" and have tried most of the suggestions.
    I've tried:
    *) Uninstalling and Reinstalling iTunes several times
    *) Resetting and restoring my iPod several times
    *) Updating my drivers - they are all up to date apparently
    *) Stopping all unnecessary programs and services from running on start up
    *) Creating a new user account and trying to sync my iPod from there. I have successfully managed to sync the iPod with a small number of songs or a film on my own account, so I need to test it with a fairly big library. I copied my main iTunes library into iTunes on the new account. The sync hasn't worked (although it is syncing the same files).
    I found a post with a google search that suggested it could be a power drain on my USB port / Bus, or somet fhing like that. Not sure exactly what that means, but it sounded plausible. I have recently upgraded my graphics card.
    I did also see a solution posted that suggested formatting the iPod using My Computer and the iPod icon, but I can't imagine that would do anything more than the restore iPod option in the iPod menu?
    Can anyone help? Getting a bit fed up now... I've had the iPod a couple of weeks and have barely been able to use it yet.

    Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

  • I am a new iPod shuffle 4th Generation user and I cannot sync the music in my Windows Media play to my new iPod, can someone help?

    I am a new iPod shuffle 4th Generation user and I cannot sync the music in my Windows Media play to my new iPod, can someone help?

    Hi Daisymae3,
    The iPod shuffle does not use Windows Media Player to sync, it uses Apple’s iTunes application, available for free from this web site -
    Apple - iTunes - Download iTunes Now
    http://www.apple.com/itunes/download/
    See also the manual for your iPod shuffle -
    User Manual iPod shuffle
    manuals.info.apple.com/MANUALS/1000/MA1550/en_US/iPod_shuffle_4thgen_User_Guide .pdf
    Specifically Chapter 3 - Setting up the iPod shuffle.
    iTunes is the free software application you use to set up, organize, and manage your content
    on iPod shuffle.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I just got a new iPod shuffle, I connected it to my computer, synced my current iTunes, (the iPod shows the songs are on there). I charged it fully.  I went to listen to it for the first time, and nothing :( no sound nothing, the lite is red.?  plz help:(

    Please help....
    I bought a brand new iPod shuffle yesterday from future shop. I brought it home and plugged it into my computer and set it up with the iTunes on my computer....
    on iTunes the iPod shows up, and synced...shows that my songs are on there.   I charged it for at least 6 hrs.  I went to listen to it this morning...and I gots nothing no music no nothing.  the light blinks red twice and that's all I got.  please help :(

    Copy the music from Nano to computer by:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    Then just sync to the new device
    iTunes: Syncing media content to iOS devices and iPod

  • HT1941 Hi i have recently updated my version of iTunes in order to sync music from my macbook air to my new ipod shuffle. After a successful installation the application does not launch and I am unable to oepn iTunes of access my music! Someone please hel

    Hi,
    I have recently updated my iTunes to the latest version in order to sync music onto my new ipod shuffle. However after a successful installation the application does not launch or open? There are no error messages. The application is just unresponsive.
    I have already checked the compatibility with Safari, my operating system and checked my firewall is not blocking it - all is fine.
    Does anyone have any other resolutions?
    Many thanks

    Hi Carolyn,
    Thank you for your time and response. The trouble is I am unable to launch iTunes? I have restarted my macbook air a number of times to try and initiate the application but the issue persists and the application remains unresponsive. Will not launch?
    Thanks

  • I cannot find a way to update my itunes to 10.6.8. i need this in order to sync my new ipod. i just updated to 10.6.3.help!

    i cannot find a way to update my itunes to 10.6.8. i need this in order to sync my new ipod. i just updated to 10.6.3.help!

    As Limnos says, you first need to update to OS X 10.6.8 before you can install iTunes 11 (please note the version numbers).
    To update OS X close all running applications and make sure you have a current backup. Then pull down the Apple menu and select Software Update. This may show you several items that you can update. Choose OS X 10.6.8. This may take some time. After the process is complete you will be able to run Software Update again and it ought to offer you iTunes 11.

  • When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen?

    When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen? How do i get past it?

    I seem to recall that this may be cause by overloading the USB bus (lack of power to go around).  Shut down your computer.  Reset the iPod shuffle using this procedure.
    http://support.apple.com/kb/HT1655
    Disconnect ALL peripheral USB devices, including keyboard and mouse.  Power up the computer.  If you need your mouse, connect it and launch iTunes.  Connect the iPod shuffle to a direct USB port and try the sync again.  See if there is any difference.

  • My new iPod shuffle is not syncing to my iTunes account.

    Had an iPod nano before and just got the new iPod shuffle. I have connected it and there is no button showing up for me to sync the device. I have tried restarting my computer, downloading Itunes again and removing the shuffle and turning it off, waiting 10 secs and turning it on again and connecting it.

    Does the shuffle's light come ON at all when connect the shuffle to USB?  If there is no light, either blinking or solid, make sure the USB cable's plug is completely inserted into the shuffle's headphones jack, as shown in this document.
    http://support.apple.com/kb/ts3572

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