Cannot sync (sync greyed out in iTunes, and unavailable on iTunes).

I can't sync my iPhone 4 to iTunes (on a Windows XP computer).  Both are the latest versions (I had 10.6 iTunes which itunes told me was the latest, and discovered 11 is available which I believe I downloaded, both of which had the same problem).  The sync button is greyed out in iTunes.  I've tried wi-fi and cable syncs...neither of which has worked.
This seems to be a common problem, I've seen forum postings on this subject going back to 2011, and as recent as a few days ago, and still no solutions presented.  I've spent hours over the last week and this weekend looking for a solution.

Just in case anyone has the same problem and stumbles upon my unanswered thread, I found a work-around.  Not sure if step 1 is necessary, but its the path I took.
1.  Reset your iPhone (from off, hold down on button with home for 10 secs, then continue holding home) and follow prompts for resetting in iTunes.  Note, this will wipe out your apps, some of which I paid for...not sure if they're gone forever...
2.  Download 3rd party program "MediaMonkey".  I know, its ghetto, but whatever works.  MediaMonkey is essentially a 3p iTunes.
3.  MediaMonkey will find and load your iTunes material saved to your PC/Mac. 
4.  Sync in MediaMonkey.  Fairly userfriendly/obvious how to do this.
Thanks Apple, your turning into a real POS company.  As noted, my next phone purchase will not be with you and I'll certainly share this experience I've had with others.  Continue to focus on your cool hipster marketing scheme, and not on your product, so you can sell your crop to generations and generations of yuppies for years to come.

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    When I select / de-select Apps on Itunes to remove from the phone the "Apply" button does appear, but after I click it nothing happens.  Then the greyed out "sync" button just appears again.
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    Try Restarting or Resetting your touch.
    Restart: Hold the Sleep/Wake button until the red slider appears and turn off your iPod. Press the sleep/wake button and hold it until you see the Apple icon.
    Reset: Hold the Sleep/Wake button and the Home button at the same time. The red slider will appear first, keep hold everything until you see the Apple icon. Release the buttons.
    Check your iPod and see if your music and apps have reappeared. If they do after either option, then resync your iPod.
    If neither works, then Restore your touch through iTunes.

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    My Nano will no longer sync with iTunes. Sync is greyed out under Devices.

    Are you using the original cable that came with Nano and not your iPhone's cable?  Have you worked through the troubleshooting in this Apple support document?
    http://support.apple.com/kb/TS1410
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  • HT1351 I would like to sync ITUNES to my IPOD.  When I click on devices the sync is greyed out.  can anyone help

    I would like to sync ITUNES to my IPOD.  When I click on devices the sync is greyed out.  can anyone help.  I am running Windows 8

    You need to select your iPod in iTunes.  The command (from the menu bar?) is disabled because you have not selected a device for which the command is applicable.
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    Once the iPod is selected, you can select the Sync command under File -> Devices in the menu bar.  You can also just click the Sync button at the bottom left corner of the iTunes window (when the iPod is selected).

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    XP: C:\Documents and Settingsusername\Application Data\Apple Computer\iTunes\iPhone Software Updates
    7 & Vista: C:\Usersusername\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
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    2. Try and downgrade to 3.1.3 from here:
    http://www.felixbruns.de/iPod/firmware/
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    Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
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    Restoring: http://support.apple.com/kb/HT1414
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  • Itunes sync button greyed out... restore not fixing the problem.

    I have been struggling to sync my ipod for several weeks now. I am becoming desperate, help would be really appreciated!
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    So I tried restoring ipod with itunes backup.... again, unable to sync.
    So then I tried restoring ipod as if it were new... again! unable to sync.
    the sync button is greyed out and nothing happens when i click on it. the apply changes button is the same. I've tried manually adding music with no success.
    I'm just desperate, I don't know what else to do!!! Please someone help!

    I am having the same issue with my iPod touch. I installed both iOS 5 and iTunes 10.5 this weekend, and now the sync button (in iTunes, on the summary tab of my device info) is always greyed out.
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  • I had ITunes on a Dell laptop.  I copied it all to a Compaq laptop via external hard drive.  The Dell is deauthorized. The Compaq is authorized.  My IPod Classic will not Sync on the Compaq.  I have transferred purchases, but "Sync" is greyed out.

    I had ITunes on a Dell laptop.  I copied it all to a Compaq laptop via external hard drive.  The Dell is deauthorized. The Compaq is authorized.  My IPod Classic will not Sync on the Compaq.  I have transferred purchases, but "Sync" is greyed out. How can I get the IPod to sync with the Compaq?

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  • After installing the latest of iTunes the original files for almost 300 songs cannot be found for syncing to my iPod. The files are songs that were bought from iTunes, and copied into iTunes from CDs.

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  • HT1848 My sync is greyed out!

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    Hello Prakharfromindia,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    iOS: Troubleshooting Bluetooth connections
    http://support.apple.com/kb/TS4562
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Have a nice day,
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