Cannot sync this iPod - error 1140

iTunes refuses to sync my iPod Touch

http://applesheet.com/forum/error-1140-when-trying-sync-up-apple-device-itunes-6 0.html
https://discussions.apple.com/thread/4319684?start=15&tstart=0

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Cannot sync my ipod. error (-39) message pops up & then shuts down itunes??

Help!!
Every time i try to sync my ipod video, it starts to sync for a few minutes & then it says "The ipod "xxx" cannot be synced. An unknown error occurred (-39)." Does anyone else have this problem? I have searched the forum & discussion boards for hours & can't find anything similar. Please help.
I can't update my ipod at all with any new music I have & it seriously *****!!!
I also can't burn any cd's from itues either. It always says "itunes has encountered an unexpected error & needs to shut down" or something like that & then it closes itunes.
It seems like ever since I updated itunes to the 7.5 version I have been having problems & I swear any minute I am going to slap the $#!# out of my computer or ipod.
Any help would be greatly appreciated.
Thanks.
ballaev

I had this problem (though limited to the photo-syncing portion of the sync cycle) recently with an iPhone, rather than an iPod Video. I fixed it by going into iTunes, selecting the iPhone, selecting the Photos tab, unchecking "Sync photos from [iPhoto]", accepting its request to delete all photos from the phone (figured that my clear out any issues). That took at most a few seconds (w/ 2200+ photos on it).
Then, still on the Photos tab, I re-checked "Sync photos from [iPhoto]". After that I synced (don't remember if I initiated that manually with the Sync button, or if iTunes started it automatically). Took a few minutes to copy over all those pictures, but then it was fine.
Don't know cause for sure. Though around same time I'd undocked just after importing some photos while the "Delete Originals?" prompt was on the screen, i.e. may have corrupted the finishing stage of a photo sync.

On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". They are all registered. Help

On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". Each device has been registered onto this account and this computer, and all have worked finely in the past. I am so confused as to why now seemingly without reason, none of our apple devices (one iPod, two iPhones) are allowed to have music and other material downloaded onto them. Also, as a side note, they still are charged by plugging them into the computer, however they do not even show up on the left-hand sidebar in iTunes.
It should also be noted that for my iPhone it does not allow for the new update software to be uploaded; it just says that an error has occurred, nothing more.

Try Here > AMDS > http://support.apple.com/kb/TS1567

My iPod Touch 4G won't let me sync it with my computer, it keeps saying "cannot sync for unknown error" , what should I do?

My iPod touch 4G won't sync to my computer, it keeps saying "cannot sync for unknown error", what do I do?

What is the exact error message? Perhaps this article can help.
http://support.apple.com/kb/TS3221
B-rock

HT201210 I cannot sync my ipod touch, message says an error occured (6) ! did not find solution ?

I cannot sync my ipod touch, message says an error occured (6) ! did not find solution ?

Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

HT1386 When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

There is no Info tab in Mavericks
if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad

I CANNOT SYNC MY IPOD DUE TO TOO MANY ID'S. hOW DO i USE JUST ONE ID AND GET RID OF THE OTHERS SO I CAN AUTHORIZE THIS COMPUTER TO SYNC.

I cannot sync my ipod classic with this computer. For some reason, my computer will not authorize my ipod. I seem to have 5 usernames, but I only want to use one I use my ipod 4 my job; this is extremely frustrating. the serial # has been scratched off my ipod, so when I called support, I couldn't read it to the automated service accurately. HELP!!!!!

It sounds like you have reached the authorization limit of 5 computers. So if you need to authorize another one, either deauthorize any other computers have authorized in the past that you still have physical access to or use the Deauthorize All option as described in this article.
http://support.apple.com/kb/ht1420
B-rock

When attempting a sync with my iPod Touch gen 5 I get this error "The iPod "****" could not be synced because the sync session failed to start." I could not find the backup file to delete per researched support recommendation. I have synced this iPod.

"....could not be synced because the sync session failed to start." I have synced this iPod with this MacBook Air about 6 weeks ago. Now it won't sync. A possible solution is to delete the backup file located in Mac:~/Library/Application Support/MobileSync/Backup/ However, I don't have a "MobileSync" folder in my Application Support folder. Please help.

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Also:
https://discussions.apple.com/thread/3415227?start=0&tstart=0
https://discussions.apple.com/message/16400530#16400530

TS1363 i cannot sync my ipod

i cannot sync my ipod no matter what help please

Here are a number of things to try...
Check your iPod with Diagnostics Mode
It is possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for Manual Test, then select IO > HardDrive > HDSMARTData to reveal your stats. For comparison here are mine taken when my 6th Generation Classic was about 2 years old:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press MENU+SELECT for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
Reallocated Sectors Count
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
Pending sector count
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
Check iPod hard-drive for errors
Assuming the diagnostics give the drive a clean bill of health it may still be worth checking the drive for logical file system errors.
Hold MENU+SELECT on the iPod for about 6 seconds until it resets, then switch to PLAY+SELECT as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Open iTunes and in the Devices tab of the preferences menu check Prevent iPods, iPhones, and iPads from syncing automatically. Now connect your iPod to the computer, wait until it connects, then close iTunes.
Windows: Browse My Computer and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click Check Now. Under Check disk options, select Scan for and attempt recovery of bad sectors (Optional - takes ages but a good idea if you've reason to suspect physical damage). Click Start.
Mac: Run Disk Utility / Repair Disk for the equivalent process.
This should find and correct any errors in the logical & physical structures of your iPod's hard drive. Once these have been fixed you can reset the iPod (hold MENU+SELECT) and should stand a better chance of a successful restore. It might also pay to check the status of the source drive containing your media, particularly if no errors were found on the iPod.
DFU Restore
If the device still won't restore normally try this method. Connect the device to the USB cable, press MENU+SELECT like a standard reset but keep holding for 12 seconds. The device should reboot as normal and then the screen should go blank. Now open iTunes and try to restore again.
Reformat Drive
If all else fails try Erase your iPod - The Super Fix for most iPod Problems. Basically a low level format of the iPod’s hard drive to get around whatever problems are stopping iTunes from restoring it properly.
Break up large transfers
Once you've restored your iPod don't rush to dump all the data back exactly as it was before. I have found that lots of large or complex smart playlists can sometimes trigger constant reboots or dumping of the iPod's library. In addition, larger transfers can fail leaving data in an inconsistent state. Try this technique for populating the iPod in stages.
In iTunes select the menu item File... New Smart Playlist. Change the first drop-down box to Playlist, the next to is and the next to Music or whatever playlist holds the bulk of the content you want on your device. Tick against Limit to, type in say 10, then change the drop-down to GB, and set the last drop-down to artist. When you click OK you can enter a name for the playlist, e.g. Transfer.
Now sync this playlist to your iPod rather than your entire library. When the sync is complete modify the rule (File... Edit playlist) to increase the size by your chosen amount, then sync and repeat. You can experiment with different size increments, if it doesn't work just choose something a bit smaller until it works each time. Before long you should have all your music on your iPod. Once that's done you can move on to other media such as podcasts, videos, photos, playlists, etc.
tt2

My computer has had a new operating system put on Windows 7 but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authorised.

My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized. I tried doing this via my account in the Itunes Store but it still won't allow me to do this. Can anyone help?

Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact

HT1386 I cannot sync my iPod with the Playlists that I want. For example, I have all the songs in my classical Playlist checked but it doesn't appear in my iPod after syncing. Also I don't get an opportunity to review sync options.

I cannot sync my iPod with the Playlists that I want. For example, I have all the songs in my Classical Playlist checked, but after syncing it does not appear on my iPod. Also, there are no opportunities to change syncing options. None are listed in the left column of my iTunes screen.

Hello Jefflo64,
Thank you for the details of the issue you are experiencing with syncing music to your iPod. For issues like this, I recommend resyncing the music to your iPod.
If you are syncing automatically, resync content to the iPod by unchecking "Sync Music" and clicking "Apply," then checking "Sync Music" and clicking "Apply" again.
You can find the syncing steps in the following article:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

HT204302 i get a message when I plug in my ipod to my laptop saying "cannot use this ipod because apple mobile device is not started" can any one help me with this...I have never had this happen before

Hello anyone
I get a message when i plug in my ipod touch saying "cannot use this ipod because apple mobile service is not started" can anyone please help me with this problem...I had this message once before but I forgot how to correct it

From the More Like This section on the right:
I get error message when I plug in iPhone 4s saying "This iPhone cannot be used because the Apple Mobile Device service is not started"
can't get my ipod to connect to tunes error message "cannot be used because the apple mobile device service is not started" fixes? Using Win XP
im trying to connect my ipod to itunes and its saying it cannot connect because the "Apple Mobile Device is not started" help
Or see: iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

ITunes cannot recognize this iPod at this time....

My Shuffle 2G lost power yesterday and when I connected it to my Mac mini to recharge, the light flashed a few times before getting the error prompt "iTunes cannot recognize this iPod at this time." The prompt instructs the use of the reset utility, which I ran repeatedly to no avail. I've tried all the rebooting, restarting iTunes, switching USB ports, etc. with the same error message each time.
The power indicator is no longer responding at all following the first time that I connected it yesterday. Is my Shuffle completely fried? I've only had it a year and it was hardly ever used during that duration. Help!

The exact same thing just happened to my 2nd Gen shuffle. It stopped playing due to low battery charge, then when i tried to connect it ti iTunes, it said it 'could not recognize iPod at this time" and to use the reset utikity. I have now ran the reset utility a few times....but there is no change.
I would really appreciate some help in solving this issue.......

Cannot sync older ipod shuffle to new computer

My computer with all my itunes that are on my ipod & ipod shuffle died. had to buy a new computer. now I cannot sync my ipods or even download new music. I get the following error message: ipod is synced with aother itunes library. How do I sync using my new computer? How do I "unsync?" my dead computer's itunes library?
Oh, and both my shuffle and nano are 2nd generation. thanks!

I have the same problem. How do we move the songs, etc., from our old shuffles into our new ITunes library? Anybody?

Why I cannot sync my iPod?

I use to use my iPod with an old laptop, now I have a new laptop and I cannot sync the iPod and I already "authorised this new laptop" and activated "home sharing"

Hi chim20air,
Here is an article that has ideas on syncing when iTunes says there is not enough free space:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
Cheers!
- Ari

Cannot sync this iPod - error 1140

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