Cannot sync video purchase to my iphone

Hi
I recently purchased a TV show on iTunes but, after numerous attempts, it will not sync to my iphone. I have tried restarting both my phone and my mac and I reinstalled iTunes to no avail! It works with music videos I have purchased but it will not work with the TV show. I tried transferring just one episode, as opposed to the whole series, and that also did not work. Can anybody help? I would appreciate any advice.

I take it you mean a Music Video? Is it a compatible file? The videos will appear under the iPod app, Videos (which is under the More tab)

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