Cannot sync with my exchange email.

I just got an Iphone 4s and cannot sync with my exchange email. I get the error " Cannot Get Mail" The connection to the server failed. I have another Iphone that works fine the only difference is the one that works has not been update with the latest IOS. When I put the information in to verify the account the phone verifies without any issues. When i go to check and pull mail down it fails.

I am sure all of you got your email issues sorted out by now but i was having trouble settings up exchange email on my Iphone 5S, and the problem i found was to go to settings, icloud, then log into icloud with your apple id first (before setting up the exchange email).  Once i logged into my icloud account on my Phone 5S, the exchange server email starting working and synching right away.
to confirm this worked, i even deleted my email account and deleted my Icloud accounts both from my iphone was able to simulated the same exact problem (exchange server would not sync with my Iphone 5S) until i logged back into my Icloud account on my 5S.
Again once i logged into Icloud, the exchange server issues went completely away.
Just wanted to post this so anyone else having the issue could see.

Similar Messages

  • Ipad mini 3 can't sync with microsoft exchange email (iphone 6 can)

    I have an iPhone 6 and iPad mini 3 (verizon). Both are set up the exact same. At work, I am able access Microsoft Exchange email using the iPhone mail app with wifi. (I work underground and have no access to cell service) However, the iPad Mini will not allow me to access my email over wifi using the mail app.
    Here is the tricky part. 1)wifi works perfectly on the iPad Mini for all other functions (safari, other apps, etc.). 2)when I get home (or anywhere else) the iPad mini is able to access my work email without a problem. I am not using my cellular connectivity at home, so it has nothing to do with that.
    Nobody at work seems to be able to figure it out. Is it a MAC address issue, IP address or a blocked port? Help me please!
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    Here is what I gather from my reading:
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    -- reboot device.
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    -- use microsoft outlook for ipad.  ( some business do not allow.  check.  Why? caches info on amazon cloud. ) You should try as a trial at least.
    2)when I get home (or anywhere else) the iPad mini is able to access my work email without a problem.
    VPN vs no VPN?  Would seem there is a diff here.
    Re-boot ipad.
    Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.  page 128 iPad user manual.
    force power down if the above give you trouble.
    Hold down both the Sleep/Wake button and the Home button. Ten seconds or more.  Hold until the Apple logo appears.
    more details on re-booting:
        http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm
    Restore to factory settings by loading the latest version of ios that your machine will support:
       Do a full backup of your device.  Twice is best -- cloud and computer.
       "You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS."
       http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US
       "You can put your iOS device into recovery mode, then restore it using iTunes.:
       http://support.apple.com/en-us/HT201263
    At last resort you could consider DFU (Device Firmware Update).  This could void your warranty.
        http://www.imore.com/tip-put-iphone-ipad-dfu-mode

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    I am sure all of you got your email issues sorted out by now but i was having trouble settings up exchange email on my Iphone 5S, and the problem i found was to go to settings, icloud, then log into icloud with your apple id first (before setting up the exchange email).  Once i logged into my icloud account on my Phone 5S, the exchange server email starting working and synching right away.
    to confirm this worked, i even deleted my email account and deleted my Icloud accounts both from my iphone was able to simulated the same exact problem (exchange server would not sync with my Iphone 5S) until i logged back into my Icloud account on my 5S.
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    Just wanted to post this so anyone else having the issue could see.

  • I have a question regarding emails being marked as unread when syncing with an exchange account.

    I have a question regarding emails being marked as unread when syncing with an exchange account.
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    I have had this problem on all the iphones I have had.
    I currently have an iPhone 5 and my software is up to date.
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    Hey kabsl,
    Thanks for the post.
    What type of email account is attached to your BlackBerry Z10? (POP3, IMAP, Exchange).  Also have you tried removing and re-adding the email account to test?
    Is this email account only setup on one computer or several computer?
    I look forward to your reply.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Problems with email addresses when syncing with MS-Exchange

    When I sync with MS-Exchange, everything is great except for the email address. I get IMCEAEX-o=BlahMail_ou=BlahUS_cn=Recipientscn=[email protected] I tried to play with the email address in exchange, but it is always doing some auto-lookup to the person and never taking just the text.
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  • Mac Reminder (Mountain Lion) cannot sync with Exchange Server 2010

    Hi All,
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    Thanks,

    Started experiencing this same issue with new Macs on Moutain Lion connecting to MicroSoft Exchange Server.
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  • I can sync with my outlook calendar, but cannot sync with contacts or e-mail.

    I can sync with my outlook calendar, but cannot sync with contacts or e-mail.  When I click on Settings>Mail, Contacts, Calendars it doesn't open and reverts to the home page.  When I try to open Mail I get an error message saying "Cannot get mail.  The user name or password for Gmail is incorrect".  If I press "settings" it reverts to home page.  I was revised to restore settings which I have now done, but the problem has not been resolved. Can anyone help?
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  • What does it mean, in iTunes, "your contacts are being synced with Microsoft Exchange over the air"?

    Hello,
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    Not surprisingly there have been no answers to this question because the only person who knows how to use iTunes/iCloud/iPhone is too busy.

  • How effective does iPhone 4 sync with Microsoft Exchange

    Hello,
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    Can I put the sync settings on the iPhone 4 to only sync between certain time interval? Say, monday to friday from 08am to 7pm?
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    Regards.

  • IPod cannot sync with iTunes

    Hello everyone. I have a small problem with my brothers iPod. It cannot sync with iTunes, but mine can sync perfectly. We have the same iPod (Nano, 2GB) but his is black, and mine is white. When the iPod is plugged in, iTunes freezes for a minute or two and then keeps going. When songs are being updates, it freezes, and sometimes says that the source cannot by written to or read from, Any help?

    Oh and note that sometimes iTunes thinks its a White iPod but really is Black.
    Help!
    Note: i did read this: http://docs.info.apple.com/article.html?artnum=301267 and it did not help.

  • HT1386 I have a new computer. I have copied Itunes library from an external hard drive. Itunes now tells me I cannot sync with my Ipod as it thinks the 20gb on the computer are different to the 20gb on my Ipod touch! What have I done wrong? How can I fix

    I have a new computer. I have copied Itunes library from an external hard drive. Itunes now tells me I cannot sync with my Ipod as it thinks the 20gb on the computer are different to the 20gb on my Ipod touch! What have I done wrong? How can I fix it?  Alan

    See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

  • Simultaneous sync with two exchange servers - will it ever be possible?

    I fully understand that this is not possible at present (one has only to try to get a very clear pop-up message). I also understand that nobody can predict (or is willing to say) what is coming in future releases. My question is whether or not simultaneous syncing with two exchange servers is even theoretically possible. I don't undertstand exchange/ActiveSync well enough to even know if it's in the realm of possibility.
    If not, I'll try to find another way to do what I want (Gmail for calendar and contacts and work for mail, calendar and contacts) - I am open to suggestions. If it is, I'll have to figure out how important one (or the other) is to me for now and wait for the day when I can have my cake and eat it too.
    Thanks.

    I'm not sure if this is an ActiveSync limitation, but it might be since I don't believe accessing more than one Exchange account via ActiveSync with a Windows Mobile device is supported either, and ActiveSync and Windows Mobile are Microsoft products.

  • Can iPhone sync with outlook exchange

    Can iphone sync with Outlook Exchange for business?

    Outlook, or Exchange? There is no "Outlook Exchange".

  • X2-01 cannot sync with outllook 2007

    Please help: Nokia x2-01 cannot sync with outlook 2007, windows xp SP3
    I have tried two brand new x2 phones, various ovi suites and various nokia suites.
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    I cannot seem to close the contact application on my phone.
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    Attachments:
    Nokia Help.doc ‏32 KB

    Hi imtiazseyal,
    Thank you for your post and welcome to the forums!
    This error code implies that some of your sync operations have failed with the end point. Try the following solution to fix the problem with syncing:
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    Some more things to check:
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    Connect the phone to your computer with a USB cable that came in the sales package. 
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    Puigchild
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • I'm getting an error saying this iphone mobile service is not started..what is that means. cannot sync with my itunes

    i'm getting an error saying this iphone mobile service is not started ... what is that means...cannot sync with my itunes

    Try this,
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