Cannot Text from "Contacts"

I am only able to text individuals on the AT&T network form my contacts. If I try to text a friend it comes back saying "Error Invalid" and states that I need to use a 10 digit mobile number. I am able to text from the SMS Text App, but cannot reply.
I restored the iPhone. AT&T and Apple have not helped at all. Help!!!

FYI! I was on w/ tech support from 2pm-10pm fixing this issue of not being able to text from my contacts. I could text if I manually entered the number, but I could not reply once they replied to me.
We had to back up all of my contacts, pictures, etc and wipe out my phone. We started from a brand new phone. It worked! So if it happens to you, back everyhting up through outlook, windows address book, and right click on your phone icon to back everything up. I cant remember how he backed up my photos, but he did and then we cleaned it out, added everything back in and it works great now! What pain in the ___.

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