Cannot transfer photos from 9320 to pc

Used to be able to transfer photos to my PC but now I get the message that "There are no photos to transfer" or something similar, using BB Desktop.
7.1 bundle 2814 (v7.1.0.1033, Platform 9.49.0.123)
Curve 9320, 7.1 2102, Telus

If you are using a Windows PC, you can use either the digital camera wizard or File Explorer. It's the same way as if from a digital camera.
If you are using a mac computer, use iPhoto to import them.

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    I may receive some form of compensation, financial or otherwise, from my recommendation or link.
    <Edited by Host>

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