Cannot turn off or restart macbook pro, need to close one app down but app not closing

HI, I've purchased microsoft windows pacage for mac, every thing works beautifully. for some reason today after trying to send an email using outlook, i tried to quit the outlook in order to shut down my laptop and it isnt quiting, my macbook isnt letting me restart without quitting outlook, what should i do?
thank you in advance'.

Try force quitting ..
Command + Option + Esc
You can also force quit from your Apple menu  drop down menu.

Similar Messages

  • Can anyone tell me how to stop / turn off my new macbook pro properly?

    Hey. Can anyone tell me how to stop / turn off my new macbook pro properly? Every time I want to put away my computer for a while and then restart the computer again at a later time the battery has been used. That is, the computer indicates that I have used battery, even though I put away the computer with 100% charged.

    Every time I want to put away my computer for a while
    Prior to shutting down, attach the Magsafe.  It will prevent your battery from draining while turned off or even sleeping.
    is how you shut down properly.

  • My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when  it shut down,

    My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when  it shut down,

    Hey Sarahbetts,
    Thanks for the question. If I understand correctly, the MacBook will not turn on. I would recommend that you read this article, it may be able to help the issue.
    Troubleshooting: My computer won't turn on - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • TS3499 My 2012 Macbook Pro recognizes that it is plugged in but says not charging.

    My 2012 Macbook Pro recognizes that it is plugged in but says not charging. The LED light on the L shaped power adapter is not illuminated. I've tried cleaning it, updating my software, everything on this Apple support page: Portables: L-shaped MagSafe power adapter does not charge computer and LED indicator light does not illuminate
    Is there anything else I can try before I have to take it into the Apple Store? I live in a rural area and it is about a 3 hour trip to the nearest Apple Store.

    I have also reset the SMC with no avail. :/

  • When turn off wi-fi, macbook pro stop responding

    installed maverics on my macbook pro 3,1. every time when turn off wi-fi manually, computer stop responding, it then has to be restarted by long press on the power botton. 

    Wanted the solution to work, but there's no option to Sync this iPod over Wi-Fi option on my Touch. 
    Settings > General > iTunes Wi-Fi Sync > Sync Now
    No option to uncheck to opt out of automatic syncing.  The auto syncing can only be stopped after it's started.
    Solution found by searching the web:
    iTunes menu > Preferences > Devices > Prevent iPods, iPhones, and iPads from syncing automatically.

  • On and off and cannot turn off to restart iPAD air

    Goes from Apple logo to start screen and back to logo, tried turning off by holding on-off switch, and home button and on-off switch
    Nothing happens it just goes from Apple logo to Start screen with time
    Help is needed
    Thanks
    Ipad air
    7.1 Version

    First of all, did you perform the reset correctly? Like this?
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If you did it correctly and the same thing is happening, it's time to restore the iPad.
    Use iTunes to restore your iOS device to factory settings
    Pay attention to the last part of the article that talks about using recovery mode in order to restore. I think that might be the way that you will need to go.

  • I am trying to update to 5.0 and the installer keeps saying that I need to close Firefox to continue, but I have closed it and it still says I need to close it.

    I then tried to uninstall Mozilla 4.0 and it keeps saying the same thing that I need to close firefox before I can continue, but it is closed. I have no browsers open and it still will not allow the uninstall or the install.

    No iPod touch is capable of running both iOS 4.2 and 7.1.2, and you appear to have a second generation iPod touch, which can't be updated past 4.2.1.
    (110784)

  • None of my Ipad external buttons work cannot turn off or restart

    None of my Ipad external buttons work and I can not power down to reset any suggestions?

    Try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons

  • Cannot turn off icloud on iphone 5 because of an old email id and do not know password

    I have gotten a new phone but it got restored with an old icloud account; That account is no longer valid and password does not work; How can I remove it?

    Sign out of iCloud, then sign in with the new ID, if you have switched Find My Mac on you will need the previous password.
    If you can't remember it go to iforgot.apple.com and change it.

  • I TRIED RESTORING MY IPHONE 3G AND AN ERROR CODE CAME UP. THE APPLE ICON IS ON MY IPHONE AND IT WANT TURN OFF OR RESET. I HAVE TRIED EVERYTHING I MEAN EVERYTHING BUT ITS NOT WORKING. PLEASE SOMEONE HELP. DON'T HAVE A RIDE TO THE APPLE STORE.

    PLEASE HELP ME.

    No need for the caps.
    If iTunes prompts you to restore your phone, then that is your only choice.  Just follow the instructions iTunes gives you.
    If its not turning on, hold down the power and home buttons at the same time until the Apple logo appears.  Then you will be asked to restore your phone in iTunes.

  • I am trying to import my cd's onto itunes on a new macbook pro. i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"

    i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"
    thank you

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

  • I was resetting my macbook pro 17 (early 2009) to factory settings but does not restore due to a problem with the restore disk. Please advice me on what to do next.

    I was resetting my macbookpro 17 (early 2009) to factory settings but was indicating problems on the restore disk.  I erased my macintosh hd drive so the hd is empty.  What do I do next?

    Get an external drive and make a clone of your internal, erase the internal, set it for 1 partition (OSX Journaled) and restore the clone.

  • Cannot Install CS6 on my MacBook Pro.

    I cannot install CS6 on my Macbook Pro.
    It says to re-install but I can't un-install and some components may be missing.
    Error Code: 1
    Please help, in desperate need.

    What Mac? What version of OSX? Exit code 1 basically means that your system is not compatible at all. As a start, run the Creative Suite Cleaner Tool and try again - assuming you are on a supported system.
    Mylenium

  • I cannot install downloadassistant to my macbook pro

    I can download AdobeDownLoadAssistant, but cannot install it to my MacBook Pro.  I read the discussion forum, but that did not help.  I get error 3010, which I don't see listed in any of the discussions.  I am trying to download a trial version of Adobe Pro XI.

    Can you please post a screenshot of the error message which you are receiving?

  • White glowing screen and I cannot turn off and or reset.  Just glows white

    white glowing screen and I cannot turn off and or reset.  Just glows.

    Try the remaining actions of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

Maybe you are looking for