Cannot turn off Wireless Sync

8330 version 4.5.0.33 (platform 3.3.0.30); desktop version 4.6.0.6; BES version 4.1.2.15
i am using multiple address books (computer contacts, company personnel, etc.) i upgraded my device and desktop software, and now i cannot synchronize my address books via the cable. i used to be able to to go to address book> menu> options> Wireless Synchronization: YES or NO. Now i have no Wireless Synch option in Address Book.
Anyone know how to get it back? thanks in advance. Nick.
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josephd wrote:
How come wireless synchronization says not available on my Curve 8310?
Please open a new thead for your issue...this thread is closed.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Turning off wireless sync

I have been trying to turn off wireless synchronization in my black berry ever since I got it.
When I go to the helpsection in my Blackberry Desktop Software program, it says
1. On you blackberry device, in the calendar application, Contacts application, Tasks application, or Memopad, press the Menu key > Options.
2. If necessary, click a calendar or contact list.
3. Change the wierless synchroization field to NO or clear the wierless synchronization check box.
4. Press the menu key > save.
NONE OF THAT EXIST ON MY BLACKBERRY!
I mean have all the applications but there are NO wireless synchronization check box.
There is NO wierless synchroization field! I can’t find any place where it says wireless synchronization on my blackberry. I can’t synchronize my calendar at all.
This is really horrible, what kind of stupid instructions does blackberry give out?
Has anyone come across this problem and is there a fix for it?
Solved!
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'Ello,
I have a BlackBerry Curve 9330 (v6.0.0.524, Platform 4.4.0.438). After installing the desktop manager software and attempting to synch my device with my pc, I received a notification that I must first turn off the wireless synchronization option on my BlackBerry. Okay, cool. But how?
Evidently with a headache. I tried following the directions from Research in Motion. I tried reading the user manual. I tried searching the web. I tried calling BlackBerry's customer service line to get a refund on the past two hours of my life I just wasted. But all of these attempts were in vain. You know why?
Because there is no "Wireless Synchronization" field, that's why.
I don't know how a company manages to give its customers false instructions or no instructions at all. I also don't know how I managed to waste yet another hour of my life on my BlackBerry. But after playing around with my phone, I figured it out. And now I will share with you lovely people!
So, assuming you already set up an e-mail account to be used with your phone, here's how to wirelessly synch your Blackberry Curve 9330 with Blackberry's desktop software:
Go to Messages on your phone. You can get there by either clicking the yellow envelope icon on the top of your screen or going into your apps and then clicking on the envelope icon.
Once you're there, scroll to the top and click on the date.
Click on Full Menu.
Go to Email Account Management (above Spell Check).
Click on your e-mail address.
Click on Edit.
Scroll down to the bottom and you will see Synchronization Options. Open it up and uncheck Contacts and Deleted items.
Save.
Viola! After following these steps, I could *finally* sync my BlackBerry with the desktop manager. Hope this helps!

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I have a 9800 and I was trying to sync my contacts and I had the exact same problem. It was really frustrating but I finally figured it out. I don't know all the details.. I just know how it worked for me. From the homescreen click contacts. Once contacts is open, hit the menu button and click options. Contacts Options will pop up and for me there were 3 options at the top ( Contact Display and Actions, Recent Activites, and AT&T Address Book) then a gray divider line that says "Contact Lists". Under that divider line was my personal email address. I clicked my personal email address and a second window pops up that has THE CHECKBOX.. the one the instructions refer to (THE needle in the haystack). I unchecked that box and magically in desktop manager, after hitting the "configure settings button" it worked. Hope this helps! believe me i know how frustrating it is. The instructions in desktop manager should be more precise!

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Hello jamison2010 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having issues synchronizing your BlackBerry® Curve™ 9360 smartphone and the BlackBerry® Desktop Software.
You need to check the individual database that is being wirelessly synchronized. For example, if you are trying to do the USB wired sync with your computer and you get the message it is being synchronized wirelessly, you need to go to your BlackBerry Contacts then Menu>Options and select your contact list (most likely your email account).
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josephd wrote:
How come wireless synchronization says not available on my Curve 8310?
Please open a new thead for your issue...this thread is closed.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Symbian_fan wrote:
Ok this is the issue. It is a bug in mail app. Mail apps just over rides the settings in your connections settings. The solution is Go to mail - settings - Your account - Synchronization - set fetch frequency for everyday. Then re start your phone. Some times your phone still connects to WiFi but this time when you turn it off in connections it will turn off forever. You may need to do it again and again some times because as i said it is a bug in mail app. ( I assume that the widgets are set to offline mode, and ovi sync settings is auto sync off they may also cause the connection)
It is simply a bug, if i turn off my WiFi in connections that should override all the individual app settings and gain the priority, but there are some apps like mail which gains the priority over the system settings. Hope it will be solved in the next firmware.
I have the same settings from the beggining and the wireless keeps connecting with a specific wireless access point, i have ten access points in my list and this happens only when im in the range of this access point.
My settings are
Mail App Synch: All Days unchecked, 20:00-20:05, None
Widgets in offline mode
No apps set in online mode
WLAN scanning turned off
The problem occured suddelny after adding that access point which is a common Thomson TG585v7 and it's hapening only with that acess point, it's very annoying because i have to change the security settings (like wpa key) to make it go in offline mode. I read in forums that others have also the same problem and the only solution is to move the AP, delete ot change settings.

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