Cannot turn on iphone cellular calls error
When trying to activate iPhone Cellular Calls, I get the error "cannot turn on iphone cellular calls error, FaceTime and iCloud must be signed in to the same Apple ID to use iPhone cellular calls" I am signed onto the same accounts in both places and cannot figure out what is wrong. Any help would be appreciated! Thank you
If you're trying to make calls from a mac, then you should make sure to enable FaceTime calls from your AppleID (email address) on both the mac and the iPhone. Don't uncheck your phone number, either. FaceTIme should be enabled on both devices with both your phone number and your AppleID.
For some reason, this is what had to be done for me to be able to make phone calls from my mac without receiving this message on my iPhone. I know it isn't ideal because we shouldn't have to enable FaceTime calls via AppleID, especially if we won't be using it with our AppleID, but this is what worked for me. Once you enable FaceTime calling from your AppleID on both the iPhone and your mac (while also keeping the calling enabled via your phone number), then try to turn on iPhone cellular calling on your iPhone. It should work, and then you can try to make a cellular call on your mac.
Some people may think that this isn't a fix because they might think I am talking about FaceTime audio calls. But I'm not. Try this and report back if you can.
Similar Messages
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Cannot Turn On iPhone Cellular Calls - FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
I *AM* signed into Facetime and iCloud using the same Apple ID. Why am I receiving this error all of a sudden? I make calls using my Mac and need this feature. I have tried disabling and re-enabling both over a dozen times. TRUST ME, it is NOT user error -- it is Apple releasing features before they are fully ready error!I'm pretty sure we can clarify whether or not we are on a Public Beta or not, despite NDA........
From the FAQ: https://appleseed.apple.com/sp/betaprogram/faq
Quote:
Is the public beta software I am installing confidential?
Yes, the public beta software is Apple confidential information. For example, don’t install the public beta software on any systems you don't directly control or that you share with others. Don’t blog, post screen shots, tweet, or publicly post information about the public beta software, and don't discuss the public beta software with or demonstrate it to others who are not in the Apple Beta Software Program. If Apple has publicly disclosed technical information about the public beta software, it is no longer considered confidential. Read our Terms for full details -
How do I set a different caller ID for the iPhone Cellular Calls from my Mac?
This will get lengthy so bare with me. My wife and I both have an iPhone and we use the same iCloud account. I wanted to set up my Mac to handle my phone calls with the new feature on Yosemite so I went into Preferences on the FaceTime app on my Mac to turn on iPhone Cellular Calls. When I do so, it tells me that the calls will be made using my wifes caller ID and not mine. I know that I can click my phone number above that in the "You can be reached for FaceTime at:" section and it will give me the choice of using my phone number but I only want use my email for FaceTime on my Mac and when only my email is checked for where to be reached at, it doesn't give me an option of what phone number I want the Caller ID to be. If anyone understands that, please help me change the default Caller ID to my own and not my wife's!! Thanks!
Tools > Options - General tab = Downloads
Set your preferences there. -
Wi-Fi Calling / iPhone Cellular Calls from other devices
I have two new iPhones 6 models. Both are on T-Mobile and running 8.0.2. One is gray and one is white.
When I tried to setup wifi calling on the gray phone (from the Phone settings screen), I got the following warning:
"If you turn on Wi-Fi calling, your other devices will no longer be able to make or receive calls through your iPhone."
This was not an implication that I expected, but I nevertheless selected "OK" and moved on. When I tried to turn "iPhone Cellular Calls" back on (from the FaceTime settings screen), I got this warning:
"Wi-Fi calling will be turned off to allow other devices to make and receive calls through your iPhone."
In any event, what is strange is that the white iPhone did not give me these warnings--both wifi calling and "iPhone Cellular Calls" appear to be on/activated on the white phone.
So, my questions:
1) Is wifi calling not allowed if you have iPhone Cellular Calls turned on? If not, why not?
2) Why the inconsistency between the two phones?Okay. And, what else do you need to do to enable the Continuity feature that allows you make/receive phone calls on your iPad via your iPhone?
Connect your iPhone, iPad, iPod touch, and Mac using ...
Phone calls
With Continuity, you can make and receive cellular phone calls from your iPad, iPod touch, or Mac when your iPhone is on the same Wi-Fi network.
To make and receive phone calls, here's what you need:
Sign in to the same iCloud account on all your devices, including your Mac.
Your iPhone and your iPad or iPod touch need to use iOS 8 or later. Your Mac needs to use OS X Yosemite.
All devices must be on the same Wi-Fi network.
All devices must be signed in to FaceTime using the same iCloud account. This means any device that shares your Apple ID will get your phone calls. Look below for instructions on how to turn off iPhone cellular calls.
Wi-Fi Calling needs to be off. Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Turn off iPhone cellular calls
To turn off iPhone cellular calls on your iPad or iPod touch, go to Settings > FaceTime and turn off iPhone Cellular Calls.
On your Mac, open the FaceTime app and go to FaceTime > Preferences. Click Settings and deselect the iPhone Cellular Calls option. -
IPhone Cellular Calls option not available
I updated my iPhone 5s to iOS 8.1, as well as my MacBook Pro 13" Early 2011 to Yosemite 10.10. However, I don't see the option in my FaceTime settings (both on the iPhone or the MacBook) to turn on iPhone Cellular Calls. Text message forwarding works, but I don't see any option for iPhone Cellular Calls where they should be. Both devices are connected to the same wifi network. Both are signed in using the same Apple ID. I've restarted both devices multiple times and the option still does not appear anywhere. What could be wrong?
Hi, the93owner.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend taking a look at when experiencing this issue.
Get help using Continuity with iOS 8 and OS X Yosemite
http://support.apple.com/kb/TS5458
Cheers,
Jason H. -
FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
This is the error message I receive when I try to add my phone to my Mac for proximity / FaceTime audio calling. This feature worked until I changed my Apple ID. I have updated my Apple ID everywhere I can think of updating it. I've signed out of Apple ID on my Mac, deleted EVERYTHING (calendars, contacts, etc.), signed back in, etc. I've done the same with my phone, and even done a power-down / reboot and nada. I keep getting this message from the Mac.
I can't figure out where else I should look for my old Apple ID to be logged into anything or creating problems. I've gone over my iPhone and Mac and I'm at a loss. As an aside (and yes, wrong forum), have lost the ability to do SMS forwarding since the Mac no longer receives the code from my iPhone to allow this feature to work. This was lost after signing out of the Apple ID on my Mac this afternoon.
Bluetooth is turned on for both devices. Both devices are on the same WiFi network. Both devices otherwise appear to be working correctly with the exception of the problems I'm having with FaceTime and iCloud being signed into the same Apple ID (which they are).
Thanks in advance,(By the way, I should have pointed out in my earlier posting that I'm running OS X Yosemite 10.10.3 on my Mac). I Just installed latest Yosemite update while my iPhone was switched off, and when my Mac restarted, the 'iPhone Cellular Calls' checkbox in the FaceTime preferences was checked and the problem was therefore solved. Switched on my iPhone, still fine. Relief.
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IPhone Cellular Calls option is missing on iPhone 5, iOS 8
Hello everyone,
I upgraded my iPhone 5 to iOS 8 and discovered that the option “iPhone Cellular Calls” in Settings > FaceTime is missing. It should be there, as the iPhone 5 is among the devices that support that feature. The Handoff option (General > Handhoff & Suggested Apps) is there as normal.
I phoned Apple and they suggested me to install iOS 8 again. I did it several times, configuring my iPhone as a new device too, without success: the option is still not there. My wife has got an iPhone 5c and that option was visible and on from the very beginning after upgrading to iOS 8.
Anyone with the same issue?Could you have a look today whether or not “iCloud Drive” is active on your mother’s devices?
Should “iCloud Drive” play no role in this matter, I think this could be the description of what happens:
A device with iOS 8 will show no Continuity options if it is not compatible with them (see my wife’s iPad).
If it is compatible, it will show “Handoff” while “iPhone Cellular Calls” will only be shown if it detects by Apple that its owner has got another one or more devices with the latest OS, that are registered with the same Apple ID. It will not check if the other devices are “active” (in the same network, for instance) or if they are effectively compatible with the new features. That would explain why my wife’s iPhone is showing the “iPhone Cellular Calls” option even if she cannot use it (because her iPad, running iOS 8, is not compatible with Continuity at all). A bit inconsistent (because Handoff should at least be treated the same way) but plausible.
Anyway, let’s wait and see what you find out today with your mother’s devices… -
IPhone Cellular Calls not appearing in Settings menu
Today, the iPhone Cellular Call feature completely disappeared on both my iPhone (5s) and my MacBook Pro (Early 2011). It had been working ever since I upgraded to both Yosemite and iOS 8.1, but now it simply doesn't work anymore. I went into the Preferences menu of FaceTime on my Mac, and the checkbox for iPhone Cellular Calls was gone. After restarting the Mac, it was there again, checked like I had left it. Unfortunately, I had no such luck after restarting my iPhone. The Cellular Call feature is supposed to be located under Settings -> FaceTime, but it's not there, and I've restarted the phone three times trying to get it to reappear like it did on my Mac.
Both devices are connected to the same Wi-Fi network, though the Mac recently had some network connectivity issues that I resolved by disconnecting and then reconnecting. I did the same on my iPhone just in case.
It is worth noting that I am still able to receive SMS messages on the Mac, but cannot send.
EDIT: Also, Wi-Fi Calls are disabled under Settings -> Phone, as I was told they should be.It appears I'm now in. What I had to do was sign out of iCloud on both Macs and then sign back in again. I'm a little confused as to why I have seemingly got two email addresses for the same iCloud account. One is my personal email account and the other is the @icloud.com email account. I am still able to sign in to iCloud with my personal one though?!
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FaceTime and iphone cellular calls not working
I have upgraded to OSX Yosemite and iPhone to iOS 8.1. Before upgrading to iOS 8.1 the option of checking iPhone cellular calls in both mac and iPhone FaceTime was coming, but now that option itself isn't available. What is the solution and possible region?
This seems to have stopped working on my iPhone/Mac, too. Anyone else having this issue since the last update?
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I can't find Iphone cellular calls in my face time setting.
I can't find Iphone cellular calls in my face time setting. It happened all of a sudden(when I did something, I don't remember what it was). I cant make or pick audio calls on my mac anymore. Please, let me know how to solve this.
Hi there Akashvijayaraj,
It seems like you might be having an issue with one of the features of Continuity in Yosemite and iOS 8. I have an article for you that should be able to help you address this issue:
Get help using Continuity with iOS 8 and OS X Yosemite
http://support.apple.com/kb/TS5458
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
when i plug my iphone 4s into the laptop itunes says itunes cannot conect this iphone because an error ocurred,(error 0xE80000222) what can i do also i havent activate my iphone so i cant do anything with the iphone either
HELPPPPPPPP ME PLEASE!!!!!iTunes runs on your computer, not your phone. Install the latest version of iTunes on your computer. If you're using a Mac, and running OS X 10.5, you will need to upgrade OS X first.
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I cannot turn my iphone on. Everytime I try the actual charger shows up(not like im charging it but the charger itself...then an arrow right above that then above that is the itunes icon(which ive never used itunes on this phone before..what do I do?
The phone is telling you that you must sync it with your itunes (on the computer you have used in the past - this is used to restore from a backup). If you never used itunes, then you'll be resetting to factory condition.
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i cannot use my iphone 4s to call my wive's iphone 4s i always receive the message this number is not available
Contact your carrier. It's a routing problem in their system.
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Cannot turn off my Iphone 4s. Hold the button down but cannot get it to raise the apple logo and shut off. Also "searching" and cannot use phone.
Have you tried pressing the Sleep/wake button at the top of the phone, and holding it for a few seconds?
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ITunes cannot backup the iPhone because an error occurred.
Hey all, I have been having a very troublesome problem lately. So, I'll just go through the full run down.
My Goal: Save my text messages. That is all I want.
My Problem: Cannot do a full backup to iTunes
I had preordered the iPhone 5 and received it the day it came out. I was upgrading from an iPhone 4. Before I went to pick it up, I did an iCloud backup from my 4. Logged into my 5, it immediately started downloading everything. I got home and plugged it into my PC and it synced all my music just fine.
Now, I have not tried to do a full backup since I got my 5 until about a week ago. I have a very large section in "Other" under iTunes. (about 3.5gb). I did research and found out that it is most likely from texts. I don't want to just get rid of them though so I wanted to save them. When I try to backup through my MacBook Pro 13', it starts, then about 5 seconds later says it cannot backup because an error occured.
Here's where things might be awry. I only recently just got this MacBook Pro. However, I correctly transferred my iTunes library from my PC as instructed by Apple on their tutorials page. So, all my settings and such are the same, and it is authorized with both computers. Well...I tried backing up to my PC and the same exact thing happens.
I have been hacking at this for a solid week. I created my girlfriend a user name on my MacBook Pro, with a fresh library. I attempted to backup her 4S to the new library and it worked fine. I have literraly tried everything I can possibly think of, so I will try to list them all as I recall.
Deleted iCloud backup
Deleted what I call a "phantom backup" from backups folder (it is dated at 12/31/00 at 7:00 P.M. and consistantly keeps recreating)
Created a new username and tried to backup to fresh library
Turned on and off passcode multiple times in different scenarios
Used different cable
Unsynced all songs, pictures, videos, apps. Everything you can possibly uncheck in iTunes. Still no luck at backup.
Deleting backup folders on both computers.
Plugged cable into the back of PC instead of front/used other port on MacBook Pro.
This is all I can think of right now but it feels like there was a million things I've done. Also, don't mention restoring the phone because what will that do? Delete the messages I'm trying to save. Constructive feedback is appreciated. Feel free to list any other suggestions, I'll continue scouring the internet.i have the same problem and am upgrading soon so need this sorted
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