Cannot type password or anything in the help search bar
Just recently, after the 10.5.2 upgrade and the Leopard Graphics update, when my Powerbook is in sleep mode and it starts up, the password prompt box is displayed, as normal, but not it will not let me type anything in the password box. There are no characters displayed, numbers or letters. Something then cycles through and it goes back to sleep. The only way I can get around this is to bring it out of sleep and kill the power, to have it restart.
To see if I needed a software update, I did a search update and found an Airport update. When I tried to install the update after downloading, I was prompted for my Admin password, AND THE SAME PROBLEM OCCURED, only this time the update program would crash.
I then went to do a search in the help bar and again, I could not type anything in the search word section.
So basically, everything functions properly with the computer (I can type in Word, Mail, Safari, etc...), it's just when I am prompted for the Admin password, or search through HELP or Spotlight, no keystrokes are displayed or recognized.
I did extract some data from one of the crash reports that was sent to Apple:
Process: System Preferences [248]
Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier: com.apple.systempreferences
Version: 5.0 (5.0)
Build Info: SystemPrefsApp-1510000~1
Code Type: PPC (Native)
Parent Process: launchd [69]
Date/Time: 2008-03-18 00:09:43.616 -0400
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADINSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000002, 0x0000000093205ff4
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.AppKit 0x93205ff4 -[NSTextView(NSPrivate) _setScrollingToEnd:] + 4
1 com.apple.AppKit 0x92ee830c -[NSTextView mouseDown:] + 572
2 com.apple.AppKit 0x92d6e33c -[NSWindow sendEvent:] + 4512
3 com.apple.AppKit 0x92d41798 -[NSApplication sendEvent:] + 3136
4 com.apple.systempreferences 0x00006eb8 0x1000 + 24248
5 com.apple.AppKit 0x92caea68 -[NSApplication run] + 776
6 com.apple.AppKit 0x92c7f444 NSApplicationMain + 440
7 com.apple.systempreferences 0x00008974 0x1000 + 31092
Thread 1:
0 libSystem.B.dylib 0x91a483d8 kevent + 12
1 com.apple.CoreFoundation 0x9039fed4 _monitor_file_descriptor_ + 88
Thread 0 crashed with PPC Thread State 32:
srr0: 0x93205ff4 srr1: 0x0208f030 dar: 0xe24ab000 dsisr: 0x42000000
r0: 0x92ee8310 r1: 0xbfffece0 r2: 0xa0341924 r3: 0x00193b20
r4: 0x933b6390 r5: 0x00000000 r6: 0x00000001 r7: 0x00000000
r8: 0x00000000 r9: 0x001b2e90 r10: 0x90722a3c r11: 0x00000001
r12: 0x93205ff0 r13: 0x0589cf90 r14: 0x00000000 r15: 0x00000000
r16: 0x001b2e90 r17: 0x0019ee20 r18: 0x00000000 r19: 0x001a7050
r20: 0x0019f250 r21: 0xa058d19c r22: 0x00000100 r23: 0x00191f50
r24: 0x00000001 r25: 0x00193b20 r26: 0x00000000 r27: 0x0588b450
r28: 0x00000001 r29: 0x9079d82c r30: 0x00000100 r31: 0x92ee80e8
cr: 0x24004228 xer: 0x00000004 lr: 0x92ee8310 ctr: 0x93205ff0
vrsave: 0x00000000
I also have additional Binary Images, but it's a ton of information.
As always, ANY HELP would be greatly appreciated.
Hello wendysue, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.
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