Cannot uncheck "Store messages on the server" even w/latest Mail update

Using a FastMail IMAP account, I uncheck the box in Mail Preferences -> Accounts -> Mailbox Behaviors for "Store [sent/draft/deleted] messages on the server". When I save the settings, the mailbox drawer (lefthand window) briefly flashes a new section for the IMAP account, and then removes it. At the same time, Mail.app seems to have re-checked the boxes for all "Store [sent/draft/deleted] messages on the server" options.
This happens even with the new Mail update patch released today -- Nov. 7, 2013.
This all used to work fine in Mountain Lion.
Is there any workaround or fix being worked on?
Thanks.

I have to say that I am beyond frustrated with the way Mail 7.0 keeps checking the box to "Store deleted messages on server" for my outlook.com IMAP email account. I have searched for hours on the web for a solution and nothing has worked for me.
The effect of this is when I delete a message in the Mail app on my MacBook Pro, the message remains on the server and appears Mail on my other IOS devices (IPhone, IPad) and in other email application (Outlook 2011). However, deleting a message on another IOS device, via another email application or through the web works as expected.
-I have unchecked the "Store deleted messages on server" box and it magically checks itself again
-I have deleted and added the outlook.com account back to Mail
-I have deleted the com.apple.mail.plist file
-I have scoured the outlook.com settings on the website for a solution to no avail
Does anyone know what the h*** is going on and why Mail keeps changing this setting back?

Similar Messages

Database Connection Error: Cannot obtain error message from the server

I have a SQL statement that wants to add a temp table to the database.   The SQL statement works fine but when I try to add it via 'Add Command' feature in Crystal XI R2, I get the following error message:
Database Connection Error: Cannot obtain error message from the server
Any ideas?
Thanks in advance,
Zack H.

Hi Raghavendra,
I am using this in the 'Add Command' feature but I get the error message displayed in the subject line:
CREATE TABLE #TibetanYaks(
YakID char(4),
YakName char(20) )
INSERT INTO #TibetanYaks (YakID, YakName)
SELECT LastName, FirstName
FROM      Employee
WHERE      EmployeeID between '2000' and '3000'
I haven't tried to add this as a stored procedure but I imagine it will work as I have no problems yet with stored procedures. I simply want to be able to use temporary tables for the sole purpose of that session and not creating anything static in the database.
By the way, even though I get the error message, when I look on the backend database, I see that the temporary table was successfully created...its just not brought across correctly in Crystal.
Any ideas?
Zack H.

"cannot send email message using the server icloud" on 10.6.8

I use mail from my desktop, not from iCloud on the Internet. I have a MacBook Pro with 10.6.8 Snow Leopard. My mail was working fine until yesterday.
It says "Cannot send message using the server iCloud. connections to the server smtp.me.com on the default ports timed out. Select a different outgoing mail server from the list below.
The list has:
ICloud offline
and Icloud
Neither of them work.
What has Apple changed regarding this in September?
(I know others have posted similar message, but they were on 10.7)

Same problem here.
Recently an @icloud.com version (alias) of my existing @me.com email address appeared on my account. I can still send messages form the OSX build in Mail client as long as I am using the @me.com version of my email, but I do get this message when I try to use the new @icloud.com account.
My account with iCloud states that both @me.com and @icloud.com versions of my email are active.
Would be nice to know if this is a temporary problem of if this is a permanent one.
The settings on the outgoing mail server are default as retrieved from apple when I configured the @me.com email for the first time. I went through the troubleshooting suggestions as provided on Apple website, double checking all the settings, no joy. At the very list I can still use the old @me.com alias with no problem (for now)
MacBook Pro / Mountain Lion 10.8.2

With an IMAP account, if "Store sent messages on the server" is checked does Mail only store mail on the server?

With an IMAP account, if "Store sent messages on the server" is checked (in Mailbox behaviors) does Mail only store sent mail on the server?
So should it not be checked if you want Mail to store sent mail on the server and the computer?
Thank you.
iHope

Hi Norm G,
Thanks for your comments and the link to further information.
With it checked you will get both on the server and the Mac.
I have it checked, yet when I pause the curser over Sent mailbox the tooltip says "Contents stored on server. Name on server: Sent Messages". Does this mean stored only on the server or also on the server?
What does your tooltip say?
At the moment sent emails only appear in that Sent mailbox. If Mail also stores them on the Mac should they also appear in another Sent folder "On My Mac"?
Thanks for your help.
iHope

How to not store messages on the server...

I almost never used my mac webmail. And I justr ealized I've got like 20,000 messages and all of my space is used up. The thing is I've got a copy of all of these on my machine. So how do I get mail to just move the stuff to my machine and delete off of the server after a certain amount of time?
Now, I have to scroll through hundreds of webmail pages to get my mail disk space free. kill me.

If I've understood you correctly, you have two options here:
1. Set up your .Mac account in Mail as POP.
2. Leave your .Mac account as it is now, create custom "On My Mac" mailbox folders, and move any messages you don't want to be on the server from Inbox into an "On My Mac" mailbox.

In mail, I unchecked store deleted messages on the server and now I have 2 (duplicate) iCloud IMAP accounts in mail. If I delete one, will I loose my mail?

If I delete one of my duplicate ICloud accounts, will I loose all my mail? I was searching for where I was getting the deleted mail and unchecked the store deleted messages on the server. That made changes to my account and now under accounts in mail I have the same account twice. I do not want to loose my mail and am affraid to delete one of the accounts.

Im trying to avoid a reinstall so am hoping there is a supporting file I have missed that can be trashed. I have also just tried trashing the ~/library/mail folder but there is no change to the check box behaviour.

OSX Mail - Cannot send message using the server ....

Hi there,
Mac Pro with OSX 10.6.
*Can receive mail, but can no longer send email* using the program Mail.
Been getting the popup "Cannot send message using the server [shawmail.vc.shawcable.net] for the past 3 days. I hadn't changed anything about my computer, and have had the Mac for 2+ years. So this just started doing it on it's own.
I had a technical support guy from my service provider even interface with my computer, where he could see my desktop right over the internet, and he couldn't get it fixed either.
I googled this problem, and found solutions like:
1. Uncheck "Use SSL" (Done that, and it was never checked "on" to begin with)
2. Make sure Authentication is set to none, with no password (done that, and it wasn't set with a password to begin with)
3. Delete [user]/Library/Preferences/com.apple.mail.plist (done that, didn't do anything)
4. We even totally deleted my account, and started a new fresh one. Didn't work
The tech support guy did show me a way to email online, using the same email account. That worked, but it's a hassle to go onto a web-based email program -- it's not my preference. So, with great certainty, it's not my service provider, because I was able to send emails on this web-based email program using my email account.
So there, I'm stumped.
Hopefully someone can help. What's bizarre is that googling this problem, I have found many other people that say it happens arbitrarily, out of nowhere.

I can't believe how ridiculous this issue is. i have been searching for days for a solution to this. i have tried EVERY recommendation on these forums and nothing works. It appears that this issue dates back to TIGER. I had this problem back in January and just bagged figuring it had something to do with iweb. I bought a new html program and was able to send out my newsletter last month no problem. Suddenly, one month later- here i am again, unable to send out my newsletter with no help from Apple or verizon, or these forims, or anyone else. To think that a company that I have stood behind and loved so much can't be be bothered fixing such a simple issue that has been going on now through 5 OS's (I am using Lion but I had the issue using leopard as well) is a disgrace.

"Cannot send message using the server....."

Hi all,
Considering the nature of the problem I am about to relate I would have to say at the outset that I would be very very surprised if other people have not come across this problem, so here goes...
We have around 60 users of Apple Mail from both 10.4 and 10.5, so varying degrees of versions of Apple Mail however most if not all are updated to 10.4.11 and 10.5.2.
We have been plagued with people being frustrated about emails bouncing back with an immediate error which is basically the following...
"Cannot send message using the server smtp.xxx.com:user
Sending the message content to the server failed.
Select a different outgoing mail server from the list below etc etc"
I am sure a lot of you have seen this error.
However, it is totally random but I am at the end of my tether with it. It generally revolves around emails with attachments and can be totally random. I was trying to send a screenshot today, very small screenshot, using the Apple-Shift-4 technique, sent the .png file, then saved it out as a .jpg, nothing. Tiny file, around 5k. Got the error above, took it out, sent no problem. Other similar files on the desktop refused to send but a .pdf did. I then thought it might be our server, so sent teh same attachments using my .mac account. Same result and failed to send. Reports from other users in our group show that they too get random results, maybe moving the attachment in the email makes it go, sometimes putting it before your signature, sometimes putting your signature copied and pasted in so many times makes it work, all sorts of methods but all resulting in the same conclusion, Apple Mail can be very unreliable.
We have even migrated some users to Entourage and the problem disappears. Even to Thunderbird, but those users miss the search capability as it is quicker and more reliable. So they want to go back.
Considering I have been struggling with this issue back in the day when we were on the Apple Mail related version in 10.4 I was hoping that the version released in 10.5 would remedy the problems. Sometimes I feel it has just got worse.
Is anyone else experiencing this sort of difficulty in Apple Mail, I really feel isolated and at a loss with how to remedy this for so many users.
If anyone can share their experiences and how they have got around similar issues in Mail I am all ears and open to any suggestions.
Thanks everyone for taking the time to read through this. There is more but the experiences are so random it is not worth trying to put it all down.
Thanks again.
Gerry McCoy

I went in to Connection Doctor and. oddly enough, for this Mac account it said I was on Port 25. Si I changed it to Port 587 and saved the changes.
Still, I have the same problem with the same error messages.
I go back to the mail preferences > Accounts > Advanced and it shows Port 143 still there grayed out.
What about SSL - it's not checked.
Odd that this problem only seems to be from one .mac account emailing to another .mac account. Could the server be down?

Cannot send message using the server (null)

i use mail 2.1.
i have a .mac account and have three other email accounts attached to my mail account.
lately, i cannot send any email.
the switchiing ports fix hasn't helped either.
this is the error message:
CANNOT SEND MESSAGE USING THE SERVER (null)
The server response was: 5.1.0 <email [email protected]>...
From address does not match authentication.
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings.
Message from: email <[email protected]>
Send message using: [there is a combo box here with all the four accounts servers listed]
no matter which one i pick it doesn't work and no email is sent.
anyone have this error before? or now how to fix it?
i'd be appreciative.
thanks
1.67 GHz Power PC PowerBook G4 Mac OS X (10.4.6) Sony HDR HC3 HD HandyCam MiniDV

I was having a similar problem (don't feel like typing all the details)
I was about to to delete my com.apple.mail.plist, when finally it hit me.
I ran ethereal (again, I'm sorry, but learning how to use ethereal is a topic unto itself). Following the TCP stream (ie. looking at the smtp messages being sent back and forth) I came across two problems. For some reason my port number was set to 567 or something like that, when it's supposed to be 25, as I had originally set it to.
Once I corrected the port number I started receiving an error message from the smtp server. It said the return email address could not be authenticated. (using xyz.com as an example) The correct return email address was supposed to be [email protected], but for some reason it was changed to john@xyz in the account settings.
Anyway, to get to the point, another thing to check is that your return address has been set correctly, and if all else fails, make sure you have X11 installed and use fink to install and run ethereal. This will let you know if you are actually connecting to the server, and will show you any error messages.
PS. I think this problem started occurring with the last update made to mail. I believe it somehow corrupted my settings. This would explain how my port number could have been changed to the default port number of .mac mail.

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can i see the choices at the bottom of that window?

I tried to send a mail message to too many addees. when the rejection came back "cannot send message using the server..." the window is too long to be able to see the choices at the bottom of it. how can I see the choices at the bottom of that window?

I tried to send it through gmail and the acct is a POP acct
I'm not concerned about sending to the long address list. I just can't get the email and window that says "cannot send emai using the server..." to go away. The default must be "retry", because although I cannot see the choices at the bottom of the window if I hit return it trys again... and then of course comes back with the very long pop up window that I cannot see the bottom of so I can tell it to quit trying...

HT1277 I can recieve emails but I can't send them out. The blue bar at the bottom left of the Mail page gets half way across and then the pop-up "Cannot send message using the server" comes up? What do I do?

I have my Yahoo Mail "poped" over to Apple Mail. I can recieve emails but I can't send them out. The blue bar at the bottom left of the Mail page gets half way across and then the pop-up "Cannot send message using the server" comes up? What do I do?

Your outgoing mail server is different than your incoming server. Usually the outgoing mail server will have smtp in it. I noticed yours said "cannot send message using the server mail.wavecable.com". That sounds like an incoming mail server. Try setting your outgoing mail server to smtp.wavecable.com
I hope that helps.

Apple Mail Time Out / "Cannot Send Message Using The Server..."

When trying to send messages of 5-10MB using my Apple Mail, it sends fine when on my home connection. But when on my (3G) mobile datacard, it seems to get half or 3/4s the way, but doesn't quite make it to the end, then times out with the message "Cannot Send Message Using The Server...". It seems that the Apple Mail doesn't allow enough time before deciding to cancel the attempted send. Is there a way to fix this eg by changing settings?

I'm seeing something similar here (using an Exchange 2007 server -- SMTP works just fine). Unfortunately, I have no solution to offer. I would be glad to hear of any, though.

Macmail no longer has the option to delete messages off the server

After upgrading to Mountain Lion, my macmail (6.2) no longer has the option to delete messages off the server in preferences / advanced settings.
I recently had troubles with the mailbox quota being full (ie everything stored on the server) and don't want to go in and manually delete things.
The research I've done suggests it should be as easy as checking or unchecking a box, however it's not there where it should be .
Help please!

Hi therese,
Mail>Preferences>Accounts>Mailbox Behaviors. Set the Trash section to move deleted messages to the Trash Mailbox, and then to Store the deleted messages on the Server. Select how often you want deleted messages to be permanently removed from the server.
Also, if you have stuff in the Trash, and you select some or all of it, and then go to Edit>Delete, it will ask you at that time if you want to delete it from the Server or just the Mac.
Hope this helps!
Cheers,
GB

Apple Mail delets messages on the Server POP3

Apple Mail delets messages on the Server Method: POP3. I use the preference to delete message if they where transfered out of the incoming box.
Since 10.6 this seems not longer to work, what is going wrong?
System: 10.6.4

Hi there. This feature should work, as I have 10.6.4 and use it personally. Note that once a message is deleted from POP mail cannot put it back, so this setting once checked only applies to new messages.
Make sure you look at the options about removing the message from the server when it's removed from the trash or after xx days.
If these are set correctly, you may find luck in unchecking the box for leaving the messages on the server and then rechecking it.
Lastly, you could try deleting the mail account and recreating it.
Regards,
-Ryan

Phone not deleting messages from the server

Please help! My Blackberry Curve 9360 is not deleting messages from the server meaning that, after returning home from a week working away, i've still got a few hundred messages to wade through on my PC.
I receive e-mails on the PC via Outlook Express. I've clicked on 'tools', 'accounts' then 'advanced' to ensure that the box for 'leave a copy of the message on the server' is unchecked i.e. messages sould be being deleted from the server when prompted to by the phone but this is not happening. Not sure what else to try or perhaps there was something i did / didn't do during the set-up of the phone.
Any guidance would be much appreciated.
Thanks in advance,
Barry.

Hello,
Please check this KB:
KB05133 Email reconciliation features for the BlackBerry Internet Service
All reconciliation capabilities between your BB and your email SERVER are governed by that KB. So, even if you set the other settings (e.g., "Delete On") correctly, they will be irrelevant if your email service does not support it (as per that KB).
Further still, reconciliation between your email SERVER and your PC CLIENT software are something completely separate. Only in a very few circumstances (e.g., IMAP) does (for instance) Outlook reconcile items deleted at the Server down to the PC Client.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot uncheck "Store messages on the server" even w/latest Mail update

Similar Messages

Maybe you are looking for