Cannot Uninstall 6.03 while installing 7.1.3

I donwloaded the latest update for Quicktime and proceeded to apply it to my PC. During the installation it tried to uninstall tmy previous version of Quicktime 6.0.3. It failed when it could not find QuickTime.msi.
So I tried to uninstall it from the start menu group. Same thing.
So I tried to uninstall it from Control Panel/Add Remove Programs. It also fails but doesn't bother to supply a reason.
Can someone help me get this thing uninstalled so I can load the latest version.
Thanks in advance.
PaulJPB

Try running this to remove any QT showing up in there and then your QT7 installer again.
http://support.microsoft.com/kb/290301/

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